(Translated by Google) The best in all of Madrid! A jewelry that undoubtedly stands out for its professionalism, kindness, good management and impeccable customer service. We ended up very happy. We will choose them again without a doubt. (Original) La mejor de todo Madrid! Una joyería que sin duda destaca por su profesionalidad, amabilidad, buena gestión e impecable trato con el cliente. Acabamos muy contentos. Les volveremos a elegir sin duda.

(Translated by Google) Great quality of stones. The designs are very elegant and the attention of the specialists who work in the store was excellent! Without a doubt, my go-to site from now on for high-end jewelry! I recommend it 100℅! (Original) Gran calidad de las piedras. Los diseños son muy elegantes y la atención de las especialistas que trabajan en la tienda fue excelente! Sin duda, mi sitio de referencia a partir de ahora para adquirir alta joyería! Lo recomiendo 100℅!

(Translated by Google) I had an appointment with Ana at VRAI in Madrid at C/Serrano, 74 and I loved everything. She and her partner have explained to me perfectly how the manufacturing process of these precious stones is. Impressed by the quality of them and very happy to have contributed my grain of sand to preserve our planet. Excited with the purchase and eager to show off my earrings. Thank you very much (Original) He tenido una cita con Ana en VRAI de Madrid en la C/Serrano, 74 y me ha encantado todo. Ella y su compañera me han explicado a la perfección como es el proceso de fabricación de estas piedras preciosas. Impresionada por la calidad de las mismas y muy contenta de haber aportado mi granito de arena para preservar nuestro planeta. Entusiasmada con la compra y con muchas ganas de lucir mis pendientes. Muchas gracias

(Translated by Google) We have gone to meet the new brand "Vrai" in Serrano street and Ana has attended us, she has explained everything about diamonds. Their diamonds are made with renewable energy. We find it amazing that they can create such beautiful designs in an ethical and environmentally friendly way! Also, the prices are very competitive! We will choose the engagement ring we are looking for again, thank you very much and see you soon! (Original) Hemos pasado a concer la nueva marca “Vrai” en la calle Serrano y nos ha atendido Ana, nos ha explicado todo sobre los diamantes. Sus diamantes se realizan con energía renovables. ¡Nos parece increible que puedan crear diseños tan bonitos de una manera ética y respetuosa con el medioambiente! Además, los precios son muy competitivos! Volveremos a elegir el anillo de pedida que estamos buscando, muchas gracias y hasta pronto!

Un accueil soigné et chaleureux avec classe, une ambiance feutrée et agréable, un mixte bien équilibré qui préserve l'intimité des clients. Une boisson nous est proposée peu de temps après notre arrivée et nous apprécions l'attention. Le choix est vaste et les bijoux sont de toute beauté, une beauté intemporelle...J'apprécie l'attention portée par l'experte en diamants Ana qui m'a très bien conseillé sur les bagues de fiançailles et les 4C, maintenant je comprends parfaitement la haute qualité des diamants. Merci beaucoup!🤗

Excellent customer service. I couldn't ask for more. Paola is such a great guide in this whole process of choosing an engagement ring. Will definitely recommend VRAI. I love our ring.

Lovely shop; Ana, a great enthusiast, welcomed us very well and provided exciting explanations. Very well affordable price, and the service was like we were kings. Very highly recommend ⭐️⭐️⭐️⭐️⭐️

(Translated by Google) Highly recommended this jewelry specialized in diamonds. The designs are beautiful and unique, but what I liked the most was the treatment we received from Ana. She explained everything to us in detail and advised us on everything we needed. Without a doubt a boutique of 10. I will return. (Original) Súper recomendable esta joyería especializada en diamantes. Los diseños son preciosos y únicos, pero lo que más me gustó, fue el trato que recibimos por parte de Ana. Nos explicó todo detalladamente y aconsejó en todo lo que necesitábamos. Sin duda una boutique de 10. Volveré.

Minimalistic shop but very stylish, the attention was superb and I did find what I was looking for. Love that their diamonds are sustainable and their designs are timeless. Can wait to see the new space they are creating.

I came to VRAI looking for an engagement ring for my long time girlfriend (now fiancé!) and Fernando made me feel right at home. He was extremely friendly, knowledgable, and responsive. I am glad to have had his help and guidance through the ring selection process. My fiancé is absolutely in love with the ring (thanks Fernando!) with the cherry on top being the diamonds are made sustainably with renewable energy

Came in for a ring fitting with Anna and she was great! Very easy to chat with and helpful in providing a lot of information. Very nice customer service with beverages and made the experience very easy.

Amazing experience! A must-do for those on their journey for a sustainable and gorgeous engagement ring. Fernando's expertise and positivity helped me truly discover my taste/style. After our consultation I feel confident and excited - I highly recommend! Will be back soon:)

We had an appointment with Ana Santirso Carceller on finding an engagement, but also discussing on other pieces of jewelry. It was a great experience and Ana helped tremendously with her knowledge and sympathy. She fully understood our needs and explained in detail all that we wanted to know about the diamonds, the jewelries, the price and 4Cs. Comparing the experience with other brands (Tiffany, etc.) I can say this was by far the best one! I can only recommend it and thanks to Ana for such an amazing time!

Fernando the manager helped us choose the best 21st gift for my daughter. He took his time to explain the Vrai concept and was a perfect gentleman. Thanks again it was a pleasure to shop here!

I had been searching for the perfect engagement ring for my girlfriend for years, but the prices in the Australian market were just too high. I was starting to feel like I would never find the right ring until I stumbled upon Ana, who works at VRAI in Madrid. From the moment I spoke with Ana, I knew she was going to be able to help me find the perfect ring for my girl. In just a few hours, Ana helped me pick out the perfect engagement ring. She was patient, knowledgeable and went above and beyond to make sure I was satisfied with my purchase. Her customer service was truly top-notch, and I was blown away by her professionalism and dedication to making sure I found the perfect ring. I am so grateful to Ana for all her help. Not only did she help me find the perfect ring, but she also made the entire process stress-free and enjoyable. I will definitely be back to buy more gifts for my girlfriend and I wouldn't hesitate to recommend Ana to anyone looking for jewelry. Thank you, Ana, for making this experience so memorable and for helping me find the perfect engagement ring for my girl.

I was directed to the Madrid showroom from the UAE. Ana was fantastic to deal with. She was very knowledgeable and helped me navigate the design process. I really like that there was never pressure to buy - she gave me time to digest information, and was also available and responsive when I had follow up questions. The engagement ring and wedding ring turned out amazing! Highly recommended!

We really like this company and their approach to each client. We had opportunity to meet with diamond expert Ana who helped us with all these many things about choosing and finally we got the amazing ring I want. We are very thankful!:)

We were on vacation to Spain for 2 weeks and in Madrid for a few days. We were searching for a perfect engagement ring and had an appointment with Paola Maqueo. When we got to this location right away they provided us with a bottle water. Paola also made our experience really easy and she was very detailed in explaining all the questions we have. I was planning to purchase the engagement ring after our vacation however the ring was sold out when I got back from my vacation. Even though the original ring that we were looking for was sold out, Paola made sure to find me another alternative similar to the one we originally wanted. Overall, I was very happy with the experience. Paola provided exceptional service and would highly recommend! 10/10