Närhälsan Krokslätt vårdcentral och BVC image

Närhälsan Krokslätt vårdcentral och BVC

Medical center Child health care centre

One of the Most Reviewed Medical centers in Mölndal


Address

Fredåsgatan 13, 431 67 Mölndal, Sweden

Website

www.narhalsan.se

Contact

+46 10 473 30 00

Rating on Google Maps

2.20 (104 reviews)

Open on Google Maps

Working Hours

  • Monday: 7:30 AM to 5 PM
  • Tuesday: 7:30 AM to 7:30 PM
  • Wednesday: 7:30 AM to 5 PM
  • Thursday: 7:30 AM to 5 PM
  • Friday: 7:30 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: doctor (14) nurse (8) Mitra (8) appointment (7) rdcentral (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ahoo S. 4 years ago on Google • 81 reviews
    I got pragnent after 2 misscarriage, I am 40. I begged my doctor do give me some support progestron as my gynekolog had recomended for med. The doctor said that he doesnt believe in this! I had my thirth misscarriage, while the child had hearthbeat untill week 8. It means that the risk for misscarriage is less than 2%. This doctor goes after his beliefs, for him I am probably just a patiant! For healthcare, I am just statistik. Who cares how i feel? It is my life ther are playing with. All the research around all the world shows that progestron decrease the risk of misscarriage for women in riskzone after the hearthbeat is seen. But it seems like this doctor doesnt belive in research!
    6 people found this review helpful 👍

  • 1/5 Frida 7 months ago on Google • 314 reviews
    Was patient to this place until 2022 but am giving the review just now as the first review hadn't gone in. I had several bad experiences with this place but I am writing down the worst 2. I didn't need much health care until I had some serious health problems and realised how bad this place was. I needed a pic line clean up ( a pic line is catheter that goes to your heart). And the nurse said she knows how to do it and booked a time. I went there and the nurse had no idea how to do it, she was feeling so sweaty that she had to remove her gloves and tried to fix my catheter with bare hands and dirty long nails risking me a systemic heart infection. If you are looking for a “near death experience” this is the place to go. Where to start 1. After unsuccessfully tried for 30 min she asked for help to 2 other nurses so the all gathered with me in a very small room. And the 3 of them spoke a foreign language to each other, not Swedish or English which I both speak. Hiding information with each other in front of a patient about the patient which should be absolutely illegal. One of the nurses called to help was the head nurse which was also very incompetent and did not know how to fix the catheter and said she has to leave to a meeting while I was laying in the bed there since 1 h. This is a job which nurses are suppose to do in 5 min (that's how long it takes in other places) as it is a very simple thing IF YOU KNOW HOW TO DO IT and I layed down there 1 h in terror. It was a total nightmare. They say they know how to do something but they don’t, totally incompetent. They had me come for cleaning a PicLine and worked on my open wound without gloves with long and dirty nails risking my life. In addition to the Nurse taking long time to do this she finally did it but did it wrong, and put the picc like holder back very badly causing me heart palpitations. That day I ended up in the emergency and a Sahlgrenska experienced nurse fixed the catheter again. This people do not understand what sort of health risk they put patients. Apart the fact that is totally unacceptable to have such a big vårdcentral (that looks almost like a hospital) run by an incompetent nurse, if a nurse at all. Absurd that this happens in Sweden. 2. The bad experiences to this vårdcentral does not end here. Previously I had a drug prescribed by a doctor there after a blood test. And later on another doctor from the same vårdcentral called and said that his colleague did a mistake and that the routine is to repeat the blood test before giving that medicine. It was a medicine that you are suppose to take the whole life. How can a doctor prescribe you a life-time medicine without following the guidelines ? What kind of doctors does this vårdcentral have ? After these 2 episodes, I decided to call the vårdcentral and complain - I gave them a chance before quitting being a patient there. When I confronted the nurse running the vårdcentralen she pretendent on the phone she didn’t understand what the issue was and even got offended and mad with me. Of course you pretend you don't understand when you do such big mistakes. In addition she gave no official information to where file an official complain, she just gaslighted me and pretended nothing had been an issue. THEY JUST PLAY WITH YOUR LIFE. PLEASE CHANGE THE ADMINISTRAITON AND INCOMPETEND PEOPLE OF THIS PLACE AND THE AREA NEEDS PROPER VÅRDCENTRALS.
    3 people found this review helpful 👍

  • 1/5 J 2 years ago on Google • 196 reviews
    They never gave me an appointment . Horrible service .
    3 people found this review helpful 👍

  • 1/5 Airintas S. 3 years ago on Google • 10 reviews
    I tried to book time on phone its no chance to call them, after that i asked time to a doctor on the 1177 website they answered i should call them 😄👏👏👏 idiots 🙂
    4 people found this review helpful 👍

  • 1/5 Rita H. 2 years ago on Google • 5 reviews
    You have to be a brain surgeon to book an appointment, they make it impossible. not helpful at all, and NO service. Go somewhere else so you don't add anger management problems to your health list.
    3 people found this review helpful 👍

  • 1/5 Splinter in B. 4 years ago on Google • 3 reviews
    terrible! i have not been abel to cancel 2 booking because i cant get a hold on them. they say on the answering machine that they will call back but i live i norway at the moment and they dont call intenational.
    2 people found this review helpful 👍

  • 5/5 Linda J. 1 year ago on Google
    (Translated by Google) I have always received excellent treatment and also help on the phone. Really don't understand the negative comments, don't agree at all. Nice and helpful staff! (Original) Jag har alltid fått jättebra bemötande och även hjälp på telefon. Förstår verkligen inte de negativa kommentarerna, håller inte med alls. Trevlig och hjälpsam personal!
    2 people found this review helpful 👍

  • 5/5 Jörgen L. 2 years ago on Google • 29 reviews
    Got very good support in fixing my missing record of Covid-19 vaccination number 3.
    1 person found this review helpful 👍

  • 1/5 Peter A. 4 months ago on Google • 8 reviews
    Let me present the absolute worst medical center in town, with their worst star doctor Amani Fetyan Franker. If you don't have problems with anything other than ingrown toenails, I advise you not to seek help here. Search in another place or by another doctor, threats and wrongly written medical records are only the tip of the iceberg for this clown to doctor and circus to care center.
    1 person found this review helpful 👍

  • 1/5 Sophie H. 5 months ago on Google • 30 reviews
    I was helped by doctors who called me and talked to me. But when I said it's not good. Then I got no new help now. Still in pain. Became sad. Etc. Sophie. MvhS Sophie.

  • 5/5 Brisera C. 3 months ago on Google • 3 reviews New
    Pleasant staff and professional handling of multi-disease pain patients.

  • 5/5 Daniel M. 11 months ago on Google
    Har inget annat än gott att säga om Krokslätts vårdcentral. Trevlig och professionellt bemötande

  • 1/5 Bjorne S. 1 year ago on Google
    Hopplöst svårt att få kontakt. Svarar ej på telefon. Bytte till Capio efter flera år och det blir så tydligt hur dåligt det fungerar. På Capio får man direkt kontakt och tid samma dag. (Translated by Google) Hopelessly difficult to get in touch with. Does not answer the phone. Switched to Capio after several years and it becomes so clear how poorly it works. At Capio, you get direct contact and an appointment the same day.

  • 5/5 Wanida B. 1 year ago on Google
    Jag hade tid med diabetessköterskan Mitra idag 16/11. Jag kan varmt rekommendera Mitra då jag tycker hennes service och kunskap var fantastisk. Hon fick mig att känna mig oerhört trygg och gav mig bred information angående min specifika sjukdom. Stort tack för idag Mitra! (Translated by Google) I had an appointment with diabetes nurse Mitra today 16/11. I can highly recommend Mitra as I think her service and knowledge was fantastic. She made me feel incredibly safe and gave me broad information regarding my specific illness. Many thanks for today Mitra!

  • 5/5 Magnus E. 1 year ago on Google
    (Translated by Google) Mitra Ghorbani District Nurse received at spirometry etc in a professional and candid way. Many thanks Magnus Ek (Original) Mitra Ghorbani distriktssköterska tog emot vid spirometri etc på ett proffsigt och öppenhjärtligt sätt. Stort Tack Magnus Ek

  • 1/5 Olivia L. 10 months ago on Google • 1 review
    Unfriendly staff, difficult to get an appointment with a doctor, worst I've experienced.
    3 people found this review helpful 👍

  • 5/5 Aurelia a. 2 months ago on Google • 1 review New
    Today I received a fantastic treatment from Närhälsan Krogslätt care center. This weekend I was asked to see a doctor. Called at 07:25 to get a phone appointment, was called at 08:10 by a very friendly woman, and got a doctor's appointment the same day at 10:10. The doctor, who was extremely empathetic, immediately understood what my illness was and what I needed. Super satisfied with the health center.


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