Nick'n roll image

Nick'n roll

Meal takeaway Soft drinks shop Japanese delicatessen

😠 The clerk has a bad attitude, but please forgive me. You can tell by looking at that face. He had the look of despair on his face as he was summoned to this world, killed over and over again, and brought back to death. So please quit selling meat rolls and go to another world. People often mention customer, service, rice, tapioca,


Address

2 Chome-14-15 Kitazawa, Setagaya City, Tokyo 155-0031, Japan

Website

nikkunroll.com

Contact

+81 70-5579-9897

Rating on Google Maps

2.70 (71 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 12 to 9:30 pm
  • Wednesday: 12 to 9:30 pm
  • Thursday: 12 to 9:30 pm
  • Friday: 12 to 9:30 pm
  • Saturday: 12 to 9:30 pm
  • Sunday: 12 to 9:30 pm
  • Monday: 12 to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: customer (7) service (7) rice (6) tapioca (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jon 11 months ago on Google • 4 reviews
    The clerk has a bad attitude, but please forgive me. You can tell by looking at that face. He had the look of despair on his face as he was summoned to this world, killed over and over again, and brought back to death. So please quit selling meat rolls and go to another world.
    7 people found this review helpful 👍

  • 1/5 HA M. 1 year ago on Google • 39 reviews
    I went without looking at the reviews. First of all, there was no staff at the counter. It does not come out. I don't think he waited a minute, but it took a long time before he came out from the back. When I ordered, some items were out of stock and no apology was given. The only response I got was a cursory "No, I don't think so." Moyamoya. Later, when I read the reviews, I realized that the restaurant was famous for its poor customer service. It tastes like a normal meat-wrapped rice ball, but the downside is that it's difficult to eat while walking around. I think it would be a good idea to take it as a souvenir and serve it on a plate at home and eat it with chopsticks.
    5 people found this review helpful 👍

  • 3/5 tapo22 t. 1 year ago on Google • 670 reviews
    I bought ``Kinpira'' and ``Teritama.'' One piece has quite a lot of volume. Teritama is not an egg like a sandwich, but has no toppings and is more like a sauce. It is delicious when seasoned rice is covered with sauce and wrapped in meat. However, the meat is quite thin...Also, the staff at the restaurant are curt. Unfortunately, the dimly lit store made it look unpleasant.
    1 person found this review helpful 👍

  • 1/5 マロキ 6 months ago on Google • 13 reviews
    As other people have commented, the customer service is bad. He retreats to the back and won't come out unless you call for him, and he comes out with no expression on his face, giving the impression that he's clearly unfriendly. When I showed him the screen where I made the payment using PayPay, he said, "Please tell me how you would like to pay." If that's the case, I'd like them to ask me first, ``How would you like to pay?''
    4 people found this review helpful 👍

  • 1/5 ひろ 7 months ago on Google • 4 reviews
    It was the world's worst tapioca. I happened to find this shop because I wanted to drink tapioca, so I ordered the set. However, the tapioca itself was not tapioca at all and was inedible anyway. I have no choice but to throw away half of it. Afterwards, the food, the sauce was cold, hard to eat, and the taste was average. As other users have said, the attitude of the staff was definitely a big issue. He was a middle-aged man who didn't say hello, didn't have any motivation, and holed up in the room. I will never go to this store again!
    4 people found this review helpful 👍

  • 4/5 D “Juanito” H. 3 years ago on Google
    It is nothing really special, basically just bacon wrapped rice ball with a sweet soy sauce and different toppings. The hype was from the TV show, like any other one hit wonder restaurants. Once you have tried it, it is less likely you will come again at least not for a long while. But to be fair, those are good rice balls. Then again, you add deep fried bacon to anything will make it awesome. lol
    3 people found this review helpful 👍

  • 1/5 4 months ago on Google • 311 reviews
    It was on the banana sandwich, but if the customer service is bad, the taste is probably bad too.
    1 person found this review helpful 👍

  • 1/5 ちゃんいか 5 months ago on Google • 114 reviews
    I was surprised at how rude the owner was and how bad the tapioca tasted at the lowest level ever! I guess he doesn't look good on anyone other than celebrities! ! I'm definitely not going back for now!
    2 people found this review helpful 👍

  • 5/5 Ibuki A. 7 months ago on Google • 109 reviews
    I stopped by on the opening night of Curry Festival 2023. I went there without looking at the Google reviews, but the customer service was very polite. I can't really say anything about customer service because each person receives it differently, but what other people have written seems to me to be their subjective thoughts, and after I finished eating, I looked at the reviews and it made me laugh. lol When I was about to order a menu that was not compatible with Curry Fest, they explained it to me in detail. I liked the atmosphere inside the store and the bench outside, so I ordered some tapioca. I plan to stop by again even after the curry festival is over.
    2 people found this review helpful 👍

  • 1/5 Reina M. 2 years ago on Google
    drinks arent good lol order apple juice or water
    2 people found this review helpful 👍

  • 1/5 ローダイ牢大 1 month ago on Google • 9 reviews New
    It feels like they're serving customers like they're not giving their money back, it's so rubbish it's the worst.

  • 1/5 間藤桜 7 months ago on Google • 1 review
    Visited at the Shimokitazawa Curry Festival. The customer service was extremely bad and I felt very uncomfortable.
    4 people found this review helpful 👍

  • 1/5 やら 5 months ago on Google • 1 review
    The shop owner feels bad. I can't eat anymore. Impossible
    3 people found this review helpful 👍

  • 1/5 agata m. 11 months ago on Google • 2 reviews
    I myself have lived in three countries for 30 years, and I was really surprised by the worst attitude I've had in my life. (Maybe he was a part-time worker?) I paid with Setape, but I was asked to show the screen from beginning to end, so I showed it to them. However, I was asked in a rough tone to read the book again from the beginning, which made me feel very uncomfortable. Also, there were other customers in the back, and the inside of the restaurant wasn't very spacious, so I tried to wait outside for my order, but they said, ``This is not a restaurant, so please wait inside.'' he said in a strong tone. I myself have worked in customer service, and I think there is a better way to talk to customers. The rice balls had a unique aroma from the rice, and they even had hair in them. The only thing I can praise is that the sausage was pretty tasty. Even though it was a weekday afternoon and it wasn't that crowded, I was wondering why I was so irritated 🤷‍♂️
    2 people found this review helpful 👍


Call +81 70-5579-9897 Open on Google Maps

Amenities


  • Accessibility
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery

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