1/5 aa a. 2 years ago on Google
(Translated
by
Google)
I
am
currently
going
to
the
hospital.
I
regret
that
I
decided
to
go
to
this
clinic,
which
costs
almost
twice
as
much
as
the
actual
cost,
because
I
thought
it
would
be
good
if
there
was
only
painless
delivery
in
the
neighborhood
and
there
was
less
stress
in
services
and
exchanges.
Regarding
the
equipment,
the
appearance
is
beautiful
If
you
go
inside,
there
are
not
enough
seats
in
the
waiting
room,
and
simple
chairs
are
lined
up,
so
it
is
not
an
environment
where
you
can
maintain
a
social
distance.
It
is
a
complete
reservation,
but
I
have
to
wait
for
about
30
minutes.
There
is
a
concierge
who
can
answer
calls
for
medical
examinations
and
light
questions,
and
I
almost
get
in
touch
with
them.
There
is
a
lot
of
unevenness
in
the
response,
and
some
people
kindly
speak
to
me.
Some
people
are
confused
at
the
entrance
and
try
to
ask
a
question,
but
look
away
and
give
priority
to
the
clerical
work
at
the
reception.
In
addition,
there
is
also
unevenness
in
telephone
correspondence,
even
though
I
am
asking
for
a
free
day
when
changing
the
reservation
date.
On
the
other
hand,
when
I
repeatedly
asked
"When
is
it
good?"
And
told
him
the
desired
date,
some
people
were
silent
without
proposing
another
day
while
saying
"That
day
is
not
available."
When
I
told
him
that
he
would
be
handed
over
another
person's
thing
without
confirming
his
name
at
the
time
of
medicine
or
accounting,
he
was
apologized
without
looking
at
me
saying
"Oh,
I'm
sorry"
and
ran
to
that
person.
I'm
almost
dissatisfied
with
the
concierge
...
General
reception
is
fine,
so
I
would
like
to
have
someone
who
can
handle
common
sense.
Those
who
have
finished
giving
birth
have
high
reviews,
so
I
think
the
teachers
and
counselors
are
solid.
I
chose
a
high
clinic
if
I
could
get
rid
of
stress,
but
I
feel
that
the
service
is
not
worth
the
price.
I
will
give
birth
here
because
I
want
to
have
a
labor
analgesia,
but
I
regret
that
it
was
best
to
choose
another
clinic
with
a
good
review
(a
place
where
there
is
no
concierge
and
the
fee
is
common).
I
will
do
so
if
there
is
a
second
opportunity.
(Original)
現在通院しています。近隣で無痛分娩がここしかないこと、サービスややり取りでストレスが少なければいいと考え、実費負担が2倍近くかかるこちらのクリニックに決めましたが後悔しています。
設備について、外観は綺麗ですが
中に入れば待合室の席数が足りず、簡易的な椅子が並べてあり、ソーシャルディスタンスが保てる環境ではありません。完全予約ですが30分ほど待たされます。
コンシェルジュという診察の呼び出しや軽い質疑に応えてくれる役職の方が居て、ほぼこの方達と接するのですが
対応に大きくムラがあり、優しく声かけしてくれる方もいれば、
入り口で戸惑って問いかけようとしたのに目を逸らして受付の事務作業を優先する方もいます。
また、電話対応についても同じようにムラがあり、予約日を変える際に空いてる日を聞いているのに
逆に「いつがいいんですか?」と繰り返して希望日を伝えると「その日は空いてないです。」と言ったまま他の日を提案せず無言の方もいました。
薬や会計時に名前を確認せず他の人のものを渡され違いますよと伝えた際は「あ、すいません」と目も見ずに謝られその人のところに走って行かれました。
ほぼ、コンシェルジュの方への不満ですね…
一般的な受付で良いので常識的な対応が出来る方を置いていただきたいです。
出産を終えた方は高レビューなので、
先生やカウンセリングの方はしっかりしているのかと思います。
ストレスが無くなればと高いクリニックを選びましたがサービスに価格ほどの価値は無いと感じています。
出産は無痛分娩希望のためこちらで行いますが、妊婦検診はレビューのいい別のクリニック(コンシェルジュなどが無くて料金が一般的な所)を選択するのが最良だったと後悔しています。
2人目の機会があればそうします。
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