Meliá Makassar image

Meliá Makassar

Hotel

Polished quarters in an upscale hotel with terrace dining & a roof bar, plus an indoor pool & a spa. People often mention hotel, great, stay, good, room, service, Makassar, staff, nice, clean,


Address

Jl. A. Mappanyukki No.17, Kunjung Mae, Kec. Mariso, Kota Makassar, Sulawesi Selatan 90134, Indonesia

Website

www.melia.com

Contact

+62 411 8055888

Rating on Google Maps

4.60 (4.2K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (19) great (17) stay (16) good (16) room (15) service (15) Makassar (12) staff (10) nice (8) clean (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Moulidya Dwinta R. 4 months ago on Google • 206 reviews
    What a comfy experience to stay here. they have super clean room, tasty food and excellent service. One of my recommendation in the town 💝 (Now i remember your lobbies smells so so so good!)
    1 person found this review helpful 👍

  • 5/5 Colin T. 1 year ago on Google
    Arrived without a booking due to a flight having to return to Makassar airport. Excellent check in. Staff throughout the hotel are extremely polite and proficient. Perfect transfer to airport the following morning. Would definitely recommend.
    1 person found this review helpful 👍

  • 5/5 pokki p. 1 year ago on Google
    I am very very grateful for the service you provided to us and we are very satisfied with the services of Mr. Mawang and Mr. Andrian, thank you again
    1 person found this review helpful 👍

  • 5/5 seruni s. 1 year ago on Google
    A nice place to stay, nice view, clean room, delicacy food and very helpfull staff. can't wait to be back again. Thumbs up
    1 person found this review helpful 👍

  • 4/5 Reski s. 2 years ago on Google
    It was a great place to stay. I stayed there for 6 nights and I had pleasant time. Unfortunately, one night, my power was off for several times I called the fronst desk and they told me they'll check and update me ASAP about what happened. I waited for an hour and still get no response, and I was pretty worried about the power, so I called the front desk again, and they told me it was nothing to worry about. They should call me first tho. But yeah, staffs were great, breakfast was amazing, keep up the good work!
    1 person found this review helpful 👍

  • 5/5 bayangan b. 6 months ago on Google • 107 reviews
    The best premium hotel in Makassar in my opinion. The rooms are neat with complete facilities. Breakfast is also delicious. The price per night is expensive but offers the best quality compared to other hotels in Makassar with similar prices. There is a rooftop restaurant which is great for seeing the night lights of Makassar.

  • 4/5 Dedy S. 4 months ago on Google • 77 reviews
    The hotel is decent and we liked the location. Some minor complaints on the toilet smell, the towel smell, but still acceptable level. Air condition is always cold, we liked it. Will return here.

  • 4/5 Inés C. 7 months ago on Google
    The rooms and service were very good. The food was delicious and great location. The only disappointing thing was that the driver didn't come to pick us up in the airport and after a long time waiting and trying to contact the hotel, we had to take a taxi. At least the hotel paid for it then we arrived.

  • 5/5 Christian G. 8 months ago on Google
    A great for value hotel. Location is strategic at city centre. Breakfast is nice. Have local food: coto, porridge etc. Room has separate toilet & shower which is nice. The room is spacious. Will be back again to this hotel.

  • 5/5 Faiha Arsyfa I. 1 year ago on Google
    Nice, they give me platform to review the hotel after we checked out through whatsapp. Loved the hotel for their service and facility. More over they gave us the welcome note when we entered the room. Sure, will be back again for next staycation. Thank you

  • 4/5 Kathir K. 4 months ago on Google
    Everything is good but just the bathroom have little smell and it’s so hot in the 7 floor bathroom I don’t know why the air conditioners was not working

  • 4/5 stephen S. 10 months ago on Google
    Good location, prices are fine. Service is good. Enjoying my stay.

  • 5/5 Jeff I. 11 months ago on Google
    I had an Amazing stay here. The food was great and the customer service is amazing. Hasbi has great hospitality, and he is very kind.

  • 5/5 Diski N. 10 months ago on Google
    I had a great experience stayed at Melia Makassar for 4 nights. Very warm hospitality, great service, nice food and perfect location. Thank you to Mas Denny, Mas Teguh and the whole Melia Makassar team - well done! Salam Diski - Melbourne, Australia.

  • 5/5 Anggi 11 months ago on Google
    Such a delightful experience here, the room is clean, staff is super helpful and kind. The location near mall and many restaurants, suitable hotel for staycation and vacation, alone or with your family. There is gym, sauna, and pool including pool for kids. If you want to swimming without staying the night there is pool package with food

  • 5/5 Muhammad H. 7 months ago on Google
    Best service, the hotel staffs are ready to assist you 24/7. The rooms are great the foods are great the bar’s great what not to like about the hotel. Definitely would return

  • 5/5 Anne van der L. 7 months ago on Google
    We absolutely recommend hotel melia. The service and facilities are very good. Mr. Farea helped us in the restaurant and he was very friendly and also knew a lot about the city. The breakfast is so good; great variety of food. We will stay there for two nights.

  • 5/5 Lee P. 11 months ago on Google
    PROS: I had a fantastic stay here. The staff went above and beyond to accommodate me; they made me feel at home. I had a complicated request for a doctor who speaks english and they organized the entire thing for me. Robbie and Rafael were very helpful in organizing my bus to Toraja. The bed was very comfortable. It might be the best bed on Sulawesi, seriously. The room is large, the view is nice, the TV works well. The food in the hotel is very good. CONS: I wish they had given me more information when I checked in. I did not know the hotel provides room service until my 3rd night. I also wish they had asked me to provide a deposit when I checked in (this would have saved me a lot of time using my credit card). As other people have said, the elevators are very slow, probably because the staff use the elevators frequently. Overall: 9/10

  • 3/5 jaithra 4 months ago on Google • 33 reviews
    The hotel is located in good spot, utilities are amazing most of the staff speaks English and the Room has an international plug which is a big plus considering that the other premium hotels that I stayed in Makassar don't offer the same. As for the complaints, the bathroom and toilet needs maintenance, there's stains on the walls, shower heads are moldy, and pipes are leaking heavily. The toilet in the room I stayed is very small, especially for tall guests like myself. The carpet in the bedroom has stains, and even the headboard of the bed has questionable stains all over. The room was given an hour late because of "cleaning," but I think they need to do the cleaning more thoroughly. Location 4/5(pretty far from the airport) Hotel 4/5 Room amenities 4/5 Maintenance 2/5 (please fix the problems) Cleanliness 2/5 Hence, my personal total rating will be 3.2

  • 5/5 Agung “tongkito” H. 11 months ago on Google
    Staying here for 2 nights during my business trip to Makassar, Hotel was easy to find, located in the center of city and also close to shopping center and several restaurants. Got a good rate IDR 900k/night including breakfast, room was spacious, clean and looks well maintained. Breakfast was also great, lots of options such as pastries, Noodles, local foods and many more, view in the restaurant also great.

  • 5/5 Arif S. 1 year ago on Google
    Love the room and the lobby's lights. They gave a warm welcoming notes and complimentary a plate of fruits and snack. The hot water ran great and the bed was comfy. I had a pleasant stay.

  • 5/5 Miss S. 1 year ago on Google
    The room was clean, all staff very friendly & helpful..we enjoyed spending time here..recommend

  • 5/5 Herson T. 1 year ago on Google
    Dear management of Melia Makassar, I would like to extend a compliment and appreciation for your excellent services during my stay at your property. From the warm welcome by the front office, then the cleanliness and tidiness on the room, then the public area by the housekeeping team. Please extend my upmost gratitude for all of your team. Especially for this excellent people: 1. Mr. Hasrul Hasanuddin (Front Office - Duty Manager) - For the warm welcome experience at the property and for the explanation regarding the hotel and room facility. 2. Mr. Erwin (Front Office - Front Desk Agent) - For the quick yet pleasant check-in experience. I would definitely come back for my next stay. Thank you. Best Regards, Herson Theodora.

  • 5/5 Bruce Long D. 1 year ago on Google
    Resto with nice view, good food and friendly staff with good service from kak Mawang

  • 5/5 Hervan Ari S. 1 year ago on Google
    Nice hotel, second best in makassar. Great hospitality and service. Nice breakfast also.

  • 5/5 Robert S. 1 year ago on Google
    value for money, worth every penny, everything is excellent, except for the elevators, feels like forever waiting for elevators during busy hours

  • 5/5 Lucius Dinto P. 1 year ago on Google
    Great place to stay in Makassar. Quick response and polite service. Decent breakfast.

  • 5/5 Riri 1 year ago on Google
    Great hotel to stay, especially for family and special credit to Kak Thanto on 21 floor is really good service, greet the customer with a smile for their hospitality during my family dinner. Thankyou Kakk

  • 5/5 Raka F. 1 year ago on Google
    Located in the heart of Makassar city. Close to business area and tourist attractions. The staff are friendly and the rooms are clean. However, some wall lamps are not functioning well (it's not major).

  • 5/5 ratna s. 1 year ago on Google
    The staff all so friendly! The room is clean, the buffet never disappointed! This was my 6th times stayed there, and always want to come back, good job melia ❤️

  • 5/5 heru k. 1 year ago on Google
    It's a pleasant place to stay with a wonderful service. The staff are very helpful. We are well assisted by Mas Hermawan during our breakfast time. Thank you so much.

  • 5/5 Jun 1 year ago on Google
    First of all, check-in process is wonderful..and almost everytime I come to this place comforts me like at home. Secondly, level of service staffs here are outstanding, noticeably Mr Soma who speaks very good Japanese services his customer with due delligence, with well spoken and fast and precise services provided. I’ve gone up to the 20th floor for bit of a grab, it was quite late at night and to be honest I wasn’t expecting much however the steak that I’ve ordered was very much in my opinion, SPOT ON. Well seasoned and tender, sauce was nice too. I can not recommend with enough words here but if anybody is planning to stay in Makassar, THIS IS WHERE YOU WANT TO BE and you will not regret your decision even an inch. Enjoy..👍

  • 2/5 JH Y. 1 year ago on Google
    Location not good, far from city centre. Breakfast not delicious. Water tap weak. And just look at the colour and stain and smell the towel when it gets wet, Otherwise the Aircon works and its cold. Amenities reasonable although jaded

  • 5/5 Vernikia K. 1 year ago on Google
    Been here a few times and always a great stay. Clean rooms with plenty of space. Clean gym with plenty of equipments, I'll say it's pretty close to a full-functioning gym! the staffs are all very welcoming and glad to assist with any of my enquiries. Indomaret is just nearby too. for the price, it's a steal to stay here


Call +62 411 8055888 Open on Google Maps

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