Mugg & Bean image

Mugg & Bean

Restaurant Meal takeaway

One of the Most Revieweds in Maluti-a-Phofung Local Municipality


Address

Bergview Complex, N3, Montrose, Harrismith, 9880, South Africa

Website

location.muggandbean.co.za

Contact

+27 58 622 3712

Price rating

$$ $$

Rating on Google Maps

4.10 (1.4K reviews)

Open on Google Maps

Working Hours

  • Sunday: 6:15 AM to 7 PM
  • Monday: 5:45 AM to 6 PM
  • Tuesday: 5:45 AM to 6 PM
  • Wednesday: 5:45 AM to 6 PM
  • Thursday: 5:45 AM to 6 PM
  • Friday: 5:45 AM to 7 PM
  • Saturday: 5:45 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Bean (14) service (13) Mugg (13) good (9) sauce (9) great (9) friendly (7) time (7) waitress (7) chicken (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Joey R. 3 months ago on Google • 289 reviews New
    The food was excellent and I was quite impressed. With regards to the location, it's a nice central spot to have a short break. Service was quite fast and we didn't need to wait too long.
    2 people found this review helpful 👍

  • 5/5 Benjamin Mathew (. 10 months ago on Google
    Good food and considering the massive crowds the service was reasonably good and fast. But some errors were made in the order. Pretty standard fare for a Mugg & Bean.
    3 people found this review helpful 👍

  • 5/5 Nadeen R. 3 months ago on Google • 188 reviews New
    Great for a stop over. The food was good, service was quick and efficient. Lovely maintained rose gardens.
    1 person found this review helpful 👍

  • 3/5 Mrs G. 1 year ago on Google • 300 reviews
    Stopped by the complex during our travels to have lunch. A big store with plenty of seating available but we had to ask for our table to be cleaned as it was not. We ordered the mini/sliders platter which consisted of 6 mini burgers ie. 2 of each which is falafels, chicken strips and boerie burgers. The burgers were okay as were the drinks ie. Iced coffee, watermelon fizz, bottomless coffee and a cappuccino. The food did take a little long to arrive seeing as the store was not too busy. More attention needs to be paid to the preparation of the food as the buns were a little hard and contained too much of sauce on it. The falafels were oily ,crumbly and only half a falafel was added to one burger. Overall an okay experience and I would revisit.

  • 5/5 Tony S. 1 year ago on Google
    Always great taste and the best service in town. The menu is consistent in taste, presentation and style. Full marks!!
    1 person found this review helpful 👍

  • 5/5 Sara N. 1 year ago on Google
    Had the limited edition muggles muffin. It is GIANT and has the best buttercream topping. Delicious
    1 person found this review helpful 👍

  • 5/5 Shantal M. 9 months ago on Google • 97 reviews
    I loved this halfway stop. The food is exceptionally tasty at this branch. The atmosphere relaxing especially when you travelling all morning. Nothing like a double espresso to keep you awake. Great service, quick! Impressive

  • 5/5 Thomas R. 2 months ago on Google • 57 reviews New
    Thandi K, she was great! Bubbly personality and very friendly! Food was great!

  • 5/5 Maria B. 1 year ago on Google • 55 reviews
    Enjoyed a lovely lunch. Had the crumbed chicken strips and a cappuccino. The service was nice. It was a hot day outside, but they had the aircon running inside. We didn't have to wait long for our drinks and food. The waiter was friendly and came to check in regularly. For a quiet Tuesday afternoon lunch, it was lovely

  • 5/5 Lolly C. 9 months ago on Google
    Wonderful friendly staff and great food menu...well dome Mugg and Bean maureen

  • 5/5 Vanessa M. 10 months ago on Google
    Mugg and Bean restaurant Harrismith Had 2 Big Daddy's...burger in general was good...the patty was disgusting...hard and like leather...was impressed that the manager came to talk to us...

  • 5/5 Safwaan A. 9 months ago on Google
    Staff was good ND coffee was perfect by Octavia and Phindile best cashiers

  • 5/5 Joash C. 10 months ago on Google
    Quick and fresh…. Perfect for a halfway stop. Thank u Lucy for good service.

  • 1/5 Tamika G. 7 months ago on Google • 9 reviews
    I am always a big fan and supporter of Mugg and Bean, it is my favourite restaurant with my favourite dish, but, Mugg and Bean Harrismith was very disappointing. I always order the exact same dish every time I go to Mugg and Bean because I know exactly what to expect and how delicious it is going to be. I believe the chefs at Mugg and Bean Harrismith might not have the same recipe as every other Mugg and Bean in South Africa regarding the 'Sesame Chicken Strip Veg Bowl' because there were quite a few big differences which lead to a very disappointing meal. Firstly, there was no soy sauce - it was served with sweet chilli sauce, after which I had to request soy sauce. Secondly, the waitress brought me a BBQ basting sauce and said that they do not have soy sauce, which is strange as I have never had that dish without soy sauce. Thirdly, the only vegetable that was basically in the dish was bitter, cold cabbage - I was lucky if I had 5 thin juliette slices of bell pepper. Fourthly, this was the first time I've had the rice served as basmati - which there was no issue with and it had some peas and carrots in, so at least there was a bit more vegetables to cancel out the bitterness of the cabbage. Fithly, the chicken/beef strips are usually smothered in a sweet sauce - my chicken strips were so dry and over-fried they tasted like cardboard. Lastly, there seems to be no care for hygienic work practices as I found a hair in one of my chicken strips which put me off of my meal completely. I would also like to recommend to the manager or owner that if you are serving a bottoms drink, please make sure your waiters check up enough on the table in order to actually fill the drink. Our waitress came once to take our orders, then she brought all our drinks at once and I hadn't seen her again until she brought the food which left me with an empty glass for about 20 minutes. Afterwards, she also only came to our table once everyone was finished eating and brought the bill - I could have had 5 bottomless drinks in the time that we sat there but the service was so terrible my drink was only refilled once as the waitress never came to the table to check on our drinks. Also, after bringing the bill and sorting out the payment, the waitress just left us. We had to go look for her in order to ask for takeaway bags for the other leftover dishes. I am very disappointed in the quality of food and service of Mugg and Bean Harrismith and they will most definitely never be seeing my again. This is not the type of quality that Mugg and Bean is known for.

  • 1/5 Willie 4 months ago on Google
    Should you order take away check that all your items is in the bag before leaving. We didn’t receive our toasted sandwich and we only realised it once we were to far away. The hot chocolate that was ordered was also cold..

  • 2/5 Kovendra N. 3 months ago on Google New
    Food was oily and the floor manager says it's because they pushing out volume so the oil temperature is set lower. The waitress was great and on the ball. Quality was seriously lacking.

  • 5/5 Gill A. 2 months ago on Google • 9 reviews New
    Such a lovely place to break a journey. Staff are friendly and helpful, especially Hlengiwe and Lucy. Delicious mocha and bran muffin whilst I charged my phone. Will definitely come here again.

  • 5/5 Michael D. 10 months ago on Google
    Alice was our server, she looked after us very well! Amazing service from Alice

  • 4/5 MultiMrTiny 1 year ago on Google
    Ordered the Alabama stack, the sandwich was excellent but the fries needed some TLC, it's half way between "slap chips" and wedges.. Tasted like their favorite sports team lost... Would be a lot better if it was either crispy outside or wedges The Chilli mint sauce was great as well... Nice and minty

  • 2/5 Roger L. 1 year ago on Google
    As always, Mugg & Bean never fails to disappoint. I always visit in anticipation, and remember why the food and drink is not quite up to expectations. The tasteless food always looks fantastic. The coffee is always burnt, and never hot, just warm, but always burnt. Who roasts your beans? Quite sad really, because the interior, the menu, the service, is magnificent. How can the core of the business fail so dramatically.

  • 1/5 Ruven N. 1 year ago on Google
    The sharing platter is really bad, no taste and it is unhealthy, it should be removed from the menu. Was really disappointed eating at Mugg and Bean today, normally one of my favorites.

  • 5/5 Alastair W. 10 months ago on Google
    Never disappoints! Food always comes quick and tastes delicious. Service (by Lucy) was friendly and attentive and we keep returning time and time again.

  • 2/5 Liezl H. 1 year ago on Google
    Aggh, last time I try Mugg & Bean. I went for a safe choice: bacon & egg toastie with sweet potato fries. No sweet potato, so switched to normal fries. What arrived: Soggy, cold toastie, soggy fries & overcooked, oily egg. Lady on neighbouring table sent her food back The place is empty - no excuse! The redeeming factor was that our waitress was lovely and service was good from her.

  • 4/5 Moreblessing M. 10 months ago on Google
    The cappuccino was great 💯.all thanks to Tamia for the great customer service she gave me💯

  • 5/5 Nico le R. 5 months ago on Google
    From the manager to all the staff and wonderful food!!! Thank you!!

  • 5/5 Renee O. 5 months ago on Google
    Lovely meal from a new menu, relaxed atmosphere. Our waitress Lucy was friendly, efficient and attentive! Thank you Lucy, for a pleasant experience!

  • 3/5 Jacques P. 1 year ago on Google
    We stopped to have lunch and spent just short of R800. It was not busy. My wife had a toasted chicken with cold chips. One of my sons had the sharing platter and the deep fried cauliflower was still frozen inside. They simply apologized and offered a replacement but we were in a hurry and could not wait longer than we already had. No discount offered or a coffee removed from the bill. Zapper also didn’t work. We’ll have to try another brand next time.

  • 1/5 Nicolene du P. 1 year ago on Google
    Overall experience not so nice. Service was poor, but I understand it’s busy. Coffee wasn’t up to the mugg n bean standard we are used to and one of my eggs was vrot. Manager was accommodating though and took the feedback in a positive way and in good spirit.

  • 5/5 Keith B. 1 year ago on Google
    This is the greatest Mug and Bean in all of South Africa. Friendly staff, great food, and location is right by the highway. Management is amazing especially Suné. They always take such good care of me and my family when I visit.

  • 5/5 B M. 1 year ago on Google
    Fantastic experience! Waitress was very friendly and helpful, the smoothies were delicious, the toasted sandwiches good and we had super fast service. They even accommodated our pup since they were not busy and it was windy outside. Highly recommended. Thank you

  • 1/5 Candace M. 1 year ago on Google
    Stopped over for a late lunch on Friday. The food was cold. Chips were mushy and have been reheated a couple of times. Used to be much better. Nobody could finish their food


Call +27 58 622 3712 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible restroom
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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