5/5 Alice C. 7 months ago on Google β’ 31 reviews
This
review
will
be
lengthy
due
to
wonderful
experience
I
had
at
The
Dental
Co
but
it
was
important
for
me
to
share
the
full
experience
as
it
is
truly
what
professional,
patient
focused
and
friendly
represents.
I
wanted
to
thank
Sandy
(hygienist)
and
Dr.
Jankie
for
my
treatment.
It
had
been
about
2
years
since
I
went
for
a
check
up
and
going
to
the
dentist
is
not
something
I
usually
fancy
(but
need
to
do
in
order
to
have
healthy
teeth).
However,
going
to
The
Dental
Co.
made
me
re-think
and
like
it.
Highlights
of
this
specific
clinic
include
the
dedication
to
patient
education
and
patient
experience/comfort.
From
the
first
contact
at
the
front
desk
with
the
receptionist
all
the
way
to
the
cleaning,
it
was
extremely
professional,
clean
and
well
organized.
They
also
made
sure
that
I
had
multiple
opportunities
to
ask
questions
and
they
would
seek
actively
for
my
opinion/expectations
on
the
health
service.
This
was
well
appreciated
since
you
felt
that
they
really
took
their
time
to
get
to
know
me
and
make
the
treatment
personalized.
Also
was
given
a
cute
goody
bag
with
lip
balm,
dental
floss
and
a
toothbrush.
Dr.
Jankie
was
present
at
the
beginning
of
the
appointment
to
truly
understand
my
concerns/needs/expectations
which
I
appreciated
since
I
had
never
had
a
dentist
"check"
with
me
beforehand
to
fully
grasp
what
I
needed.
At
the
end
of
the
appointment,
he
also
took
some
time
to
explain
my
X-rays
and
pictures
taken
of
my
teeth
whilst
giving
me
education.
Finally,
he
walked
me
to
the
reception
desk
which
was
a
nice
gesture
as
I
know
it
can
get
very
busy.
Thank
you
for
your
patience
and
professionalism.
Sandy
(and
Kim)
was
my
hygienist
and
I
did
spent
a
lot
of
time
due
to
the
services
requested.
She
was
super
duper
friendly
and
patient
which
made
me
feel
very
comfortable.
Her
instructions
were
clear
and
she
would
always
let
me
know
what
she
was
about
to
do
(i.e.
during
cleaning
and
X-ray).
By
doing
so,
it
provided
me
with
reassurance
and
showed
her
professionalism.
Throughout
the
entire
process,
she
would
make
friendly
banter
and
conversation
which
made
the
appointment
go
by
so
fast.
Loved
speaking
with
you
and
thank
you
for
the
impeccable
service,
you
deserve
a
raise!
Will
definitely
come
back
and
recommend
to
my
friends
and
family.
1 person found this review helpful π