Malmaison Bar & Grill Manchester image

Malmaison Bar & Grill Manchester

Restaurant Cafe Bar Cocktail bar French restaurant Steak house British restaurant Modern french restaurant Modern british restaurant

Hotel-based French restaurant with a specialty grill & full bar amid rustic-chic environs. People often mention service, staff, steak, table, good, great, ordered, nice, burger,


Address

Malmaison Manchester, 1-3 Piccadilly, Manchester M1 1LZ, United Kingdom

Website

www.malmaison.com

Contact

+44 161 641 1883

Rating on Google Maps

4.00 (169 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 10 pm
  • Friday: 11 am to 10 pm
  • Saturday: 11 am to 10 pm
  • Sunday: 11 am to 10 pm
  • Monday: 11 am to 10 pm
  • Tuesday: 11 am to 10 pm
  • Wednesday: 11 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: service (13) staff (11) steak (11) table (9) good (8) great (8) ordered (6) nice (6) burger (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Wendy L. 2 years ago on Google
    Not really French brasserie but I had duck confit was good so was the creme brule. Staff was friendly. .
    1 person found this review helpful 👍

  • 2/5 Clark R. 2 years ago on Google
    This place has gone down hill since it became chez mal from Smoak. Bad points 1. After our orders were taken there was no interaction by any member of staff throughout the meal. I had to get up and go find a staff member to ask for a steak knife. No one checked in to see how our food was. After the starter it took approximately 30 mins for them to clear the table. 2. I ordered my steak Medium rare. What arrived was a well done, tougher than nails lump of cardboard. It was also cold as if it had been left on the serving counter for a good 10 mins before being brought to the table. Given how long we had been waiting for food and there wasn’t a staff member in sight I decided to not complain as I really didn’t want to wait another 45-60 mins for another one. 3. A couple were seated at a table next to us as we were eating our mains and seemed to have constant service. A woman kept coming to their table every 5 mins to check on them but not once thought to ask why I wasn’t eating my steak and had my phone torch on it examining it from every angle. It shouldn’t matter who you are, service should be a standard for every customer. Good points 1. The nice waiter in the red waistcoat who seemed completely ran off his feet. Paid attention to us when seating us and taking our order. Unfortunately I imagine they were understaffed and he didn’t get chance to come back until the bill was being paid. Would not let us pay a gratuity because of the steak. 2. The starters of the tiger prawns and calamari were very good as usual. This is my second time here since it became Chez Mal and both times have been rather disappointing. Probably will not be making a third trip.
    1 person found this review helpful 👍

  • 3/5 Katharina K. 1 year ago on Google
    The food was very basic .. I had the beef (more fat than meat), which came with an oversized slice of boiled cabbage, that had been thrown onto the grill for a bit of colour and some 'jus' that tasted suspiciously like bistro gravy.. no seasoning no taske, no carbs nothing else... tiny portion .. for almost 19 quid I expected a bit of flavour at least ... I was also sat in the back room by myself which was dead ... Thankfully the cocktails were nice..
    1 person found this review helpful 👍

  • 5/5 Bassel O. 1 year ago on Google
    recently had the pleasure of dining at Chez Mal Bar and restaurant and it was truly an amazing experience. The atmosphere is sophisticated and elegant, with a great attention to detail in the decor and layout. The staff were incredibly attentive and friendly, ensuring that my dining experience was nothing less than exceptional. The menu is varied and well-crafted, with a range of dishes that are sure to satisfy any palate. I opted for the steak, which was cooked to perfection and accompanied by a delicious array of sides. The drinks menu was also impressive, with a great selection of wines and cocktails to choose from. Overall, I highly recommend Chez Mal Bar and restaurant for anyone looking for a top-notch dining experience in Manchester. From the food to the service, everything was impeccable and I can't wait to return
    1 person found this review helpful 👍

  • 5/5 Josh A. 6 months ago on Google
    had a lunch meeting here , staff were amazing and when heard my colleague has a shellfish allergy was overwhelming to be careful. food was amazing we started with humas nibble to dhare , bread was warm and humas was good . i had steak and mc and cheese , my friend had fish and salad it was big portions and real tasty. definitely a place to go again.

  • 2/5 Joseph G. 4 months ago on Google
    Food was underwhelming but overall quite a nice evening had

  • 1/5 Grant T. 4 months ago on Google
    Incredible overrated and over priced. Food was average and arrived minutes after we sat down which would suggest it had been pre-made and was sitting around. To add insult to injury they charged £12 as a service charge for bringing 4 pots of tea and two trays of sandwiches and cakes. Didn't have any further interaction with the staff until I requested the bill. Won't be going back!

  • 5/5 Marianna N. 3 months ago on Google New
    Great quality food and service. Wonderful atmosphere. Friendly staff

  • 4/5 Jason Funnell (. 10 months ago on Google
    Food was delayed but management informed us quickly and gave us free desserts. Quality of food and service was top notch.

  • 2/5 C S. 9 months ago on Google
    Went for the afternoon tea which was ok but not really worth nearly £30 by the time you add the service charge. Slider was fairly bland, a sauce of some kind on the bun would help. There was also a lot of bun compared to the burger. Same for the egg sandwich, same brioche style bun with very little filling. Wrap & prawn cocktail were ok. Deserts were nice enough but nothing special. The staff seem watch you eating constantly to see how far along you are with your meal, which is off putting.

  • 2/5 Virginia P. 10 months ago on Google
    Three of us went for lunch. There was hardly anyone else there. One of us ordered steak medium to well done. It arrived almost raw inside. She also ordered a baked potato, which came with a small dollop of sour cream. She asked for butter, which never came. I ordered macaroni cheese, which was so greasy and rich that I couldn't finish it. There seemed to be one waiter for everything, and when he cleared our plates, he did not ask why my friend hadn't touched her food. The third party member struck lucky with his sea bream, which he enjoyed. The sticky toffe pudding was nice, as was the creme brulee. It was overly priced, though.

  • 5/5 Dominic 1 year ago on Google
    just had a quick dinner before watching musical BODYGUARD. The prawn cocktail is delighting, and the ribeye is good.

  • 4/5 Leslie L. 1 year ago on Google
    I had a beer, salad and a sticky toffee pudding for £25-30. The food was good and our server was lovely. Slightly overpriced but overall good. Portions were fairly small however

  • 5/5 Robert Tj P. 1 year ago on Google
    Delicious food , well serving.

  • 1/5 Caroline K. 1 year ago on Google
    Calamari was great. That represents the one star we have given. Katsu chicken burger was a dry chicken burger with a couple of teaspoons of a watery Satay sauce. Not a Katsu sauce. Although it’s on a special (£15 for a burger and 1/2 pint), it’s still a >£10 burger and should be better! The most disappointing of all was the zero service we received. We had to ask for drinks, ask to order food and then there was no staff for additional drinks and desserts so subsequently didn’t order any. We’d had enough. Surprisingly two members of staff jumped to the table with the bill when we got up to leave. We frequent the hotel with work weekly and unfortunately will not be coming back.

  • 5/5 Kelvin 1 year ago on Google
    When I go it's a little quieter, so I can't vouch much for the atmosphere, other than its lovely staff. They offer me the space to decompress & respectfully collect myself. I can't thank them enough, given the recent news of a passing friend.

  • 1/5 grant m. 1 year ago on Google
    I wasn’t sure whether to to write this as bad reviews or not fun for companies. However if I could give no stars I would. We went for our 1 year wedding anniversary on 14th October we thought it be nice as we had been the year before and it was lovely. But no it was soooo bad the service and food was awful. Even though we showed our online reservation we were told ‘I’ll seat you but your reservation isn’t there’. Which was rude. we got and ate our starter ..at this point I said to my husband ‘isn’t it odd no one has come to ask if everything was ok’ They came and took the plates away with literally no eye contact no words just plates gone. I ordered the T bone steak rare and it arrived well done. My husband ordered medium his was also well done but he said he would deal with it. I had to flag someone down even though they had seen I was sat not eating …and I have to stress here the waiter agreed it was well done but didn’t seem to care just I’ll get another. It came and it was again well done …. Again I showed my steak and told him it’s not even medium not a tinge of pink nothing ..How can a chef not know how to cook steak rare surely that’s easier than medium or well done! he agreed it was well done however offered no replacement, just I’ll take it off the bill. My husband had finished eating I took a couple of bites but I didn’t want it. Anniversary meal ruined. Still cost us £90 for a waste of time.

  • 5/5 Ria U. 4 years ago on Google
    Fast service friendly staffs delicious fish cake with spinach and creamy mash, freshly baked apple crumble mouth watering dishes great price

  • 4/5 Jeff T. 5 years ago on Google
    I went with friends two nights in a row. First night, started with a negroni, seared tuna and sticky toffee pudding - all excellent. We sat near the kitchen, so we saw these delicious looking burgers being made. The second night started with a Daiquiri and the burger - again everything was excellant. We had the same table and server both nights, and the service was consistent. I agree with other comments that timing was a bit odd, but service was pleasant.

  • 4/5 Brandon Y. 5 years ago on Google
    Great food. Service was good but expect a long stay, approximately 2 hours for dinner on a week night.

  • 5/5 johnny m. 5 years ago on Google
    We had the Mal afternoon tea. We had a great booth table by the window. A great box selection of teas presented us on the table. The selection of savoury and sweets were fantastic. The scones were served warm with a generous dollop of jam and clotted cream. Altogether the food tasted superb. The best afternoon we've had!

  • 3/5 Declan B. 6 years ago on Google
    Food was great but service was lacking somewhat, had to wait to find us a table when they finally found one ten minutes later, it was the one we'd said was free when we walked in. Not a great experience.

  • 4/5 Antonis M. 1 year ago on Google
    Good steak, OK starter (fritto misto), OK ice-cream. Did not rock my world but is definitely decent


Call +44 161 641 1883 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✗ Takeaway

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