1/5 Luke P. 2 years ago on Google
This
is
always
the
place
I’ll
drag
my
mates
to.
I
love
the
atmosphere,
but
the
staff
are
awful.
Of
course
with
anywhere
there’s
exceptions,
some
staff
are
lovely,
but
overall
my
experience
with
the
staff
has
been
shocking.
Experience
1
-
I
went
with
my
mate
on
a
quiet
Thursday,
just
the
2
of
us.
We
queued
a
song
for
the
karaoke
as
soon
as
we
got
in.
After
a
drink,
a
group
of
girls
walk
in.
We’re
waiting
for
our
song
and
the
next
thing
we
know
these
girls
are
doing
their
song,
who
clearly
queued
it
after
us.
I
went
to
ask
the
DJ
how
many
songs
until
we’re
up,
and
he
said
12.
I
got
counting
down
the
songs
and
after
7
songs
I
went
to
double
check
how
many
songs
were
left.
I
got
told
10
songs.
I
told
him
how
he
said
12
songs
7
songs
ago,
and
he
laughed
and
told
me
to
buy
him
a
beer
and
he’ll
put
us
on.
Experience
2
-
a
group
of
us
went
in
on
a
busy
Saturday
night.
We
had
to
queue
to
get
in,
expected,
and
security
were
amazing,
they
were
all
really
nice
and
friendly.
I
go
straight
to
the
bar
and
order
a
round
of
baby
Guinness.
I
was
being
served
by
a
guy
with
long
hair,
who
I
presume
is
the
manager.
He
just
looked
me
straight
in
the
eyes
and
said
“no”.
I
asked
why
and
he
wouldn’t
give
me
a
reason.
The
customer
in
front
of
me
had
just
been
given
a
baby
Guinness.
I
asked
him
again
why,
told
him
that
another
customer
just
had
one,
and
he
said
“no.
I
decide
what
I’m
giving
you.
If
you
don’t
like
it
go
away”.
So
off
I
walk
to
another
bar
tender
and
order
a
round
of
baby
Guinness.
She
smiled
and
started
to
pour
them
without
hesitation.
Then
the
guy
who
refused
them
went
to
her,
told
her
to
stop,
and
told
the
entire
bar
staff
not
to
pour
baby
Guinness.
The
girl
apologised,
said
she
doesn’t
know
why
she
can’t
serve
them,
and
offered
me
other
shots
instead.
Experience
3
-
I
returned
the
Monday
after,
still
annoyed
about
the
whole
baby
Guinness
refusal
and
the
rudeness
of
the
management.
I
went
to
the
bar,
ordered
a
drink,
and
after
a
while
asked
if
I
could
have
a
copy
of
their
complaints
procedure.
They
literally
laughed
in
my
face
and
said
no.
So
basically
great
atmosphere,
great
security,
dodgy
DJs,
and
rude
management.