Terminal 1 is quickly becoming the UK's worst airport. Recommending people arrive at the airport 3-4 hours in advance to excuse the terrible management and lengthy queues is just insanity. The drop off and pick up charges are astronomical and the experience is chaotic from start to finish. Do yourself a favour and if you can - fly from elsewhere!

For such an important and relatively major airport, I was disappointed on my 2 visits/ experiences here so far. While I can praise the location and modern infrastructure , my main issues are related to the service(s) here. The staff were not very helpful or polite, queues take unnecessarily long to process, there aren't very precise directions around the airport (which was very frustrating), the toilets were not very clean and I found myself being quite uncomfortable while in there. There is definitely room for improvement in these areas, and I hope management would work on these.

Good airport with a wide variety of shops and bars in terminal 2. The only problem I would say the place has is it's simply too small with the terminal facilities for a place which has such a huge number of people going through it. We were going through early September and it was packed!

1 star is too much praise. I was at the airport almost three hours prior to departure and only made it on my flight after a headlong run. The queue through security was disorganised and literally miles long. Covid measures were not enforced, mainly because there was no space for the crowd to do so.This airport poses a very real safety hazard in many ways. In all my many years of flying from airports from all over the world, I have NEVER experienced anything like this. At security they blamed people not placing their liquids in the plastic bags. Shame on you, Manchester Airport! I shall avoid flying through you in the future.

Can only speak for the railway station at Manchester Airport. Everything worked as it should have. Trains on time and plenty of room to sit. Recently used for long haul through terminal 2. Excellent service, no delays outbound or return. Loung was excellent value with all you can eat breakfast and coffees. Certainly use it again.

Easy access, plenty of parking (recommend booking parking in advance, super easy number plate recognition and hassle free as the pay in advance car parks are separate, so stress free). Manchester is a fast and efficient airport especially if you do sensible things like pay for Fast Track in security. I've never had a problem. Great airport to travel from...

The airport was busy and the staff were rude. If you don’t like your job then get another one, but do not be rude to travelers just because you have an I’ll fitting uniform and think you can. Otherwise it’s actually a handy airport when visiting northwest UK.

Manchester Airport is an international airport located in Greater Manchester, England. It's one of the busiest airports in the UK, serving as a hub for domestic and international flights. With three passenger terminals and a wide range of amenities, it offers flights to destinations worldwide. Additionally, it plays a significant role in cargo transportation and is a key economic driver for the region.

large and modern international airport served by dozens of companies for destinations all over the world. The terminals are connected to each other and can be reached in a few minutes on foot from one to the other. numerous shops, cafes and restaurants. a large and well-stocked duty free shop in each terminal.

It is truly embarrassing for a flagship International Airport. The journey from T3 to the arrivals pickup carpark is like walking through Pripyat, with temporary structures, unsurfaced footpaths, and faded road markings everywhere. Couple that with the brutalist multi-storey car parks that are still clinging on to life, and you have an intensely depressing experience. Arriving into this airport on a flight late at night, you are herded like cattle and made to wait whilst they summon some bleary-eyed security guard within to come and unlock the door (with a smashed window) to let you into the terminal building where the carpet has been gaffer taped within an inch of its' life. The rest of Europe must be laughing their socks off at us.

If I could, I would give 0 stars. During my lifetime I have travelled through many airports and this one is by far the worst. The staff were rude and unfriendly, all machines were slow and everything took twice as long as it should. Furthermore, the toilets did not have toilet paper and were unsanitary. When we first arrived on the tarmac, the pilot told us that there would be a delay since the ground staff are not able to get the bridge connected to the plane(??) and that the pilot was not able to understand the reason for this. 30 minutes later, we get let off the plane and walk to baggage collection, where we spend an hour waiting for our baggage. When I asked staff what was taking this long, he very bluntly stated that staff shortages and technical difficulties. Departing from the airport was an even worse experience. This airport has the capacity to use all 14 of their security check points, and yet we also waited 1 hour for security only to find out only 2 are open. When you get to security, they only let one group/ one passenger get out their bags and electronics etc. meaning this process took way too long. After security I arrived in the airport itself, where my flight had been delayed over an hour. Once we get on board, we get informed that the ground staff are nowhere to be found and the luggage of previous passengers is still on board and this would cause more delay. Very dissatisfied with this airport, considering even smaller airports with less staff and less resources are able to get me through as a passenger in 20 minutes. This airport needs to either lessen the amount of flight or find more staff. I do not recommend flying through here.

I have used airport numerous times. Very busy airport with loads of facilities. There are loads of shops on site and in boarding area. Self check in and weighing machines are also onsite. There are loads of parking spaces but can be quite expensive after 30mins, average of £20 for an hour. There are many airport staff on site as well that can help if you have any questions. Yes, hotel on site, but obviously will be very expensive I guess.

My last 3 flights have been delayed due to problems at the airport unrelated to airlines. Security and baggage handling are completely inadequate and appear to be getting worse. For a 0600 departure from terminal 1 I arrived at 2:30 and had to queue for an hour outside the terminal and then at every next step. Despite getting accelerated twice by pleading with staff directly we still nearly missed the flight. On the return leg my baggage was delayed by 2 hours with the bags being placed on a random carousel with no associated announcement. I strongly recommend not to use Manchester unless they make drastic improvements

Manchester Airport provided us with a poor experience in September 2022. As an international airport which is obviously popular and important in the UK, they should have done better than this. The passenger conveyor was not working at all. Although the airport was not dirty, they had many people in both Terminal 2 and Terminal 3. The security checkpoint was a mess, you needed to wait a long time to get your personal belongings and there was no order, sequence, or good service. We saw they were training new staff, which probably explained why the work efficiency was pretty low. When we came back we arrived in Manchester as well. This time our luggage was delayed without notice in advance, so all of us from the same plane needed to wait for another hour and a half. Suitcases of other people were everything - lost or waiting for pick up. A lady from our plane said in April she arrived at Manchester Airport and it already looked like this. Apparently, they do need some improvement and development. If you are traveling via Manchester Airport, please take care of yourself.

Terminal 2, fairly new terminal, very busy, the staff were in control, getting everyone through asap. Cash points located at a few places, places where you can get a bite to eat also available, seating areas are available, however at busy times very rare you will get a place to sit down and toilets are available. Family member was flying with Saudia Airlines very helpful courteous staff, serving you with a smile and very helpful. The assistant area for the disabled was first class service by the lady at the desk.

Manchester airport is the local airport for people living in lancashire & surrounding areas. A very nice airport but there are always big ques. So would advise people to travel well ahead of there flight time. Getting baggage through customs takes time. There are shops & cafes to buy food & snacks & also gifts & souveniers. Also there are lounge areas to rest before you travel. You can also purchase some duty free goods Its also makes it easier to drop people off & pick people up after there flights too

When you think that this airport can not be worse, they surprise you again. They have 3 fountains of free water, one not working and the other 2 barely gives you any water pressure The corridors are crowded with bars and the distribution is horrendous. They charge you to let people pick you up or leave you there and the suitcase trolley! Other airports give you 5 minutes or so for free. The indications are not clear to navigate inside and outside the airport. The security is slow and chaotic when you depart, and slow when you arrive. I need to use this airport because is near home, but every time I fly, I'm more and more tempted to use Liverpool that it is a way better airport. They want to squeeze every single penny from you, giving nothing in return. This airport is a clear example of how NOT to do things. Update 11/02/24: When you think they can not get worse, then you discover that your flight is 2 hours and a half late because they are doing maintenance works on a taxi way during the day, instead of planning it for the night. The same when it snows, Frankfurt airport operating at 100% with 8 inch snow, Manchester airport struggling with a mere 2 inches...

We were fast tracked because I had my Autism lanyard and the appropriate identification/disability cards. So that took alot of stress off my shoulders. But saying that, there wasn't much of a line or as many people as I was expecting. There's absolutely no way I could navigate this place by myself and everything is so expensive! 😱

Nice, fairly cheap place to spend a few hours with the kids. Small funfair and playground, gift shop, cafe and ice cream kiosk. A few old aircraft you can view inside and out for free. Of course for a charge you can view the magnificent Concorde which is worth every penny. Last but not least you can watch all the aircraft take off and land including the very large and very loud A380's. Can get quite busy at weekends and holidays as expected but a very relaxing evening if you go for the last couple of hours. Worth it if you like planes. Still worth it if you don't!

Really busy terminal, not a lot of searching. Plenty of shops and cafés. Expect airport prices + . T3 is by far the dated terminal T 1 and T 3 much better x

A very genuinely, super fast service is provided at Manchester Airport. Plenty of parking spaces at reasonable prices, quick and easy check in procedures if you don’t get held up and lots of shops and restaurants for when you’re waiting to board your plane. One thing I found was that there tends to be a lack of staff to ask question so coming prepared with as much information is essential before you arrive.

Terminal 3 is a bit of a magical mystery tour to get to from the Train Station. You go up an elevator, across a bridge, through a random building. Security staff were quite curt, I never expect them to be super nice but they definitely seemed a little too rude. There's a little used upper seating area in Terminal 3, if you have time before your flight. It has sweeping views of the runway, and its own toilets.

One of the worst in Europe for the passengers. I am flying from this airport from 15 years, sometimes few times monthly. It use to be perfect 5 years ago than going down year by year. FIRST you need to walk miles between the terminals along the elevators which before covid were stopped and they never put them again pretending that some work on them is going on. 2.The escalators tram-bus station rearly work. 3. Getting to the airport by car or taxi is on additional charge of £6 for 30min. Same to drive out. 4. Long ques on the security check. Usually few from many lanes are in action. 5.No any waiting place for the transit passengers except few seats on the bus station, many of them broken . The only good thing is the station where you can get bus,tram or train to any part of the country.

20th December 21. Flying to Malaga, T2 A11. Flew, literally through check-in and security. Took about 30 mins. Then the dreaded long walk to the gate... Only one of the floor escalators was working. Hmmm. Gate was deserted when we arrived. Still lot's of people not wearing masks. Can they all be except. Anyway, not as stressful as anticipated. Will update later...

A bit tired around the edges this airport with a tangle of desks and signs and barriers. Staff always pleasant and helpful although it’s not the speediest of places. Good few shops once through security and food including a costa.

Big airport, terminal 3 is not very convenient, there's nothing on the ground floor, not even a place to sit. When you go through the check in then it's more normal, but there are few shops and restaurants. But all in all a good airport.

By far one of the worst airports I have ever traveled from. Ridiculous delays have caused that I missed my flight last week even though I have arrived to the airport over 2 hrs early with extremely rude staff, today I am trapped in the aircraft on my way back due to the bus driver shortages at 00:50am!!! There’s no one to take us to the main building and zero indication as to when there will be . Needless to say that the whole airport overall is badly managed , very complicated and unbelievably expensive ! £3 to even drop someone off or pick up ! Absolute disgrace

Busy Airport. Heed seriously, the advice of being here 3 hours before your flight. The queues could be very long for security clearance and could even start earlier for you if you have "oversized baggage" There's a walking link to all the terminals from the bus and train stations. Return through Manchester Airport is fast. You can get cabs from the lobby or better walk outside and bargain with the cabs at the taxi bay. The lobby guy on the desk is quite pricy. You can also access the bus or trains from here, too.

Never had a problem flying out of Manchester Airport or landing back in Manchester, Friendly and polite staff, Spotlessly clean, Straightforward instructions, flown from Terminal 2 and Terminal 3 several times without issue. My biggest bit of advice would be put any make up, toiletries, Electrical items(Dont need to be a bag)etc into a see through plastic bags(We use zip freezer bags from home bargains) and place them in your small handluggage, BackPack, Carry on bag(So you can take them out and put them on the tray going through Security) make sure everything you are taking makeup/toiletries are UNDER 100ML or Security will confiscate them and throw them away. Second bit of advice is book Fast Track Security(Thank us later), We booked on the Manchester Airport website then when we booked with Jet2 on the app we added Fast Track and then again when we booked with Ryanair the Fast Track was added to our QR code in the boarding pass. Safe flight and have a great time.

Took the children for the short concord tour and we all enjoyed. Spectacular plane, great outdoor play area out looking the landing planes and brilliant cafe area.

Large and modern airport, with some nice architecture and photography spots, yet food is sooooo expensive!!! When i come here, i have fairly often experienced delays, with my easyjet flight to lisbon being 3 hrs 30 mins delayed!! You get can some great pics though

Well not too beautiful, it’s small, luckily the American Visa card worked here e we hike drawing the trolley to get my luggage. I like the organized structure of the airport, happy to have found my luggage in time. The airport buddies were friendly as well

The Manchester Airport is a very busy international Airport that connects to other parts of the world. The airport is big, neat and has three (3) terminals that are interconnected. It is a transport hub that serves different airlines and passengers to so many destinations. A lovely place.

Manchester, so much to answer for! Plus points: Easy links from the city centre and going between terminals is a short indoor walk. Flying in October and November, the queues were not problematic for entry to the airport or through security for late morning or afternoon flights. I flew from T1 which has a smoking area, the others don’t. Train station is easy to find and get to. Water point is just through security which is good, you don’t need a treasure map to find it (I’m looking at you Liverpool John Lennon airport!!). Generally speaking the airport staff are helpful and nice, really down to earth and friendly. Cons: The electronic walkway escalator things aren’t on when using the sky bridges. T1 is a bit of a dump. Poor food choices: bar mcr has nothing available and the grain loft is a rip off. Giraffe is being refurbished but it’s been closed for months. Departures A and B are confusing, why not be clear from the signage which airline covers which area? There’s no real signage for what eateries are available; they shouldn’t be secret venues, it shouldn’t be a scavenger hunt for cafe Nero or Greggs now should it.

Gorgeous airport. T2, bright and clean. Walkway from train station is long but lots of places to sit and relax and moving walkways. Hotels are on the way to the terminal. Bright and clean. Very impressive.

I've come here many many times as this is basically my local airport, and by local I mean about 40 miles away 😅. Anyway it is a good airport, quick services and as a result I easily could get to my gate for my flight. It is one of my favourite airports partly because I've been here so much

The location is very convenient for me and it has good transport connections via road and railway. Security is a bit haphazard and I wish they would put up the departure gate earlier, as I don't want to sit in the main departure area with lots of people during a pandemic.

I hope I never have to fly from here again. - When we disembarked the plane, we were told to wait on the tarmac for the bus to take us to the terminal, by one member of staff, a minute later, we were told by another member of staff that we weren't allowed to be on the tarmac and needed to go back and stand on the steps. - While waiting for the bus, the same members of staff were messing about, with one jumping out of a cart and chasing around. - There was only 1 bus put on for a full plane - We had to wait over 30 minutes for the bags to be unloaded from the plane and put on the conveyabelt. - One member of staff, had to transport 2 passengers in wheel chairs from the plane to the terminal, at the same time. - Ladies wheelchair was broken and no one around to speak to. - No staff around to help or support passengers 2 stars is being generous.

Flew out of Manchester on Saturday 25th June at 10.00am heading for Jamaica arrived 4 hours before as we were expecting a nightmare after all the things on social media/news we were amazed no queues at the check in desk and sailed through passport control. I am only commenting as people are quick to complain but not say when things go smoothly.

Easy to travel to via car or train and easy to navigate to find your correct terminal. Update - on my return.... Black cab from outside T3 to Liverpool was £100. No one was on the streetcar desk inside the terminal to book a private taxi.

I had international flights arriving and departing from Terminal 1. The arrivals section wasn't the best. The walkways were a bit more cramped than many airports, and the escalators were not working. Immigration for arriving on a weekday around lunchtime was quite efficient and not too busy with the automated passport control. Baggage collection took a bit of a wait, but nothing too out of the ordinary. The departures lounge for a weekday early afternoon flight was somewhat more chaotic. Security was quite intense, cramped and with many people needing extra security or baggage checks the area after the x-ray machines was very crowded with people waiting. After security, the main waiting central area was also busy and there was hardly any seating available. You needed to go closer to the gates to get any peaceful seating, however the areas nearer to the gates have no facilities whatsoever and you need to return back if you want anything including toilets or a drink. Terminal 1 has some eateries and shops but not a great variety, and many of the food outlets seemed quite busy with lines.

The new Terminal 3 is a lot more convenient and has reduced the stress and queues you’ll usually get at the other two terminals. There’ are adequate scanning machines and the queues move super quick. Except it is a really busy time, you can get through security within 15-20 minutes. The only problem is it is a bit of a walking distance from the train station. Otherwise, it’s not too shabby.

I didn't go into the airport but dropped off & picked up, so this review is about that. I dropped off at the 'free drop off point' which can be located using Google Maps. It was very easy to find & as the title says, it was free. Do not pick people up here unless you want a £100 fine. Even though I dropped off at 4am the area was very busy but it caused no delays. Picking up was an entirely different kettle of fish. I used the terminal 3 pick up car park (again, found on Google Maps). Easy to find but the signs stating "spaces" is a lie. I drove around the whole 5 floor multistorey car park for 20 minutes before I gave up looking for an empty space and just parked to one side of the car park roadway on the 4th level. My car is small so other vehicles could pass me easily. There I just waited until my friend's flight landed & he managed to locate me (using Google Maps location sharing). For the privilege of not being able to find an empty parking bay I was charged £12 for 33 minutes. The charge is £6 for 30 minutes. Yeah, a ripoff. I get the impression that if you're not flying they don't want you there. At least I could see the planes landing while I waited.

Large airport flying from terminal 3. Parked right outside doors for drop off and smooth check in. Assistant was very helpful with luggage bag exceeding my allowance weight. However, for a large airport duty free and cafe area poor.

I can imagine lots of people having a wide range of experiences here from excellent to appalling. Our visit this time was OK. We flew from terminal 1. Arriving by car we used meet and greet this was easy to find and relatively easy to use. The departure entrance is just across the road. Checking in was speedy...did it on line b4 we arrived. Flew with easyJet. Then getting through security was a pain, we walked forever, and took a lift to get to security as there seemed to be maintenance work in areas. Security staff seemed to bark instructions at people and it can only be likened to being tret like herded cattle. Once in the departure lounge things are more relaxed and there are plenty of places to shop, eat and drink.

Honest review. Late October Terminal 1. First class passage through the processes. No delays with EasyJet great experience.

Recently visited Manchester Airport Terminal 2 and had a fantastic experience. The place is well-organized, clean, and offers a great range of amenities. The staff was helpful, and the overall atmosphere was pleasant. Will definitely consider using this terminal again for future travels."

Used the new T2 for the first time, much much better than the old one, nice environment, through security in 10 minutes and friendly team too. I feel there aren’t enough places to get a drink, lots of queues to enter so needs additional locations, but there are a decent selection. Toilets feel small too. But a significant improvement overall

Incompetent staff caused major delays. The woman at the check in/ticketing counter was untrained and could not properly issue boarding passes for connecting flights. Rather than find someone who knew what they were doing, she issued a boarding pass for the first leg of our journey only and simply shrugged, casually smiled and said they would “sort it out” in Amsterdam. We arrived in Amsterdam to learn our trans Atlantic flight had left without us because airline staff in Manchester had not checked us in and they hadn’t known we had left the UK. Our initial flight was also delayed 2 hours. Although this was not the airport’s fault at first, We attempted to find help to see if our itinerary could be re-booked or re-routed, knowing our connection would likely be missed. We were told to “check the information desk” for assistance. Please see below photo of the empty information desk where no help was received. The gate agent similarly shrugged and told us she could do nothing for us and there wouldn’t be any flights back to the United States and that we’d have to get “sorted” in Amsterdam. She was blatantly wrong and appeared more interested in adjusting her artificial nails then finding up to date information - there were three other KLM flights to the eastern U.S. out of Manchester that same morning. Security was similarly grossly incompetent. Avoid Manchester Airport at all costs. Pay extra to go through London, Dublin, or Belfast if possible.