4/5 Russell S. 1 year ago on Google
Italianni's
has
high
quality
food
and
is
priced
accordingly.
The
ingredients
are
the
best
ingredients
and
you
can
tell,
with
flavours
that
are
bursting
with
freshness
and
are
faithful
to
what
they
are
meant
to
be.
We
always
eat
at
least
once
in
Italianni's
while
in
Manila
and
walk
away
very
satisfied
after
our
dining
experience.
But
a
dining
experience
is
not
just
about
the
food.
Ambience
and
service
play
a
huge
part.
The
service
on
our
most
recent
visit,
however,
was
uncharacteristically
patchy;
we
had
to
wave
to
a
staff
member
to
get
a
menu
after
we
arrived,
we
had
to
wave
to
say
we
were
ready
to
order,
one
ordered
drink
was
forgotten
until
reminded,
we
had
to
wave
to
get
the
bill
as
staff
were
busy
standing
around
laughing
and
talking
to
each
other
and
I
was
persistently
offered
to
be
sold
a
loyalty
card
I
did
not
want
or
need.
Oh,
and
you
should
always
address
customers
as
"sir"
or
"madam",
not
"boss";
that
is
too
familiar
and
is
unbecoming
of
a
higher
quality
restaurant.
These
things
should
just
not
happen.
I
am
hoping
that
the
service
during
this
dining
experience
was
a
one-off
and
I
will
return
to
Italianni's
as
the
food
is
fantastic.
Please
don't
let
me
down.
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