Rustan's Makati image

Rustan's Makati

Shopping center

👍 Designer fragrances, bags and shoes. The bathroom is great. Spacious and clean! This is where you get registered for your wedding registry. They really have great decor for Christmas. But of course its not cheap. People often mention items, good, shopping, shop, Rustan', great, section, brands, store,


Address

Ayala Center, Ayala Ave, Makati, Metro Manila, Philippines

Website

www.rustans.com

Contact

+63 2 8813 3739

Rating on Google Maps

4.60 (685 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm
  • Sunday: (Christmas Eve), 10 am to 9 pm, Hours might differ
  • Monday: (Christmas Day), 10 am to 8 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: items (12) good (8) shopping (8) shop (7) Rustan' (7) great (6) section (6) brands (6) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Lexie J. 1 year ago on Google
    Designer fragrances, bags and shoes. The bathroom is great. Spacious and clean! This is where you get registered for your wedding registry. They really have great decor for Christmas. But of course its not cheap.
    3 people found this review helpful 👍

  • 5/5 Angel 7 months ago on Google
    This mall is high-class. You can buy luxuries here. On the ground floor, there is a marketplace.
    2 people found this review helpful 👍

  • 5/5 Moon L. 1 year ago on Google
    Heaven! Everything you need are here!! Don’t forget your FSP card!
    2 people found this review helpful 👍

  • 5/5 Maria Teresita S. 2 years ago on Google
    The most attentive sales people in the country: they know how to assist clients, you just keep on choosing and buying, and they would carry all your stuff; if the available size or color of a product the client wants is not available, their sales people automatically calls their other branches for availability; excellent product knowledge; very friendly. Rustans also carries the most elegant free-wrapping services.
    1 person found this review helpful 👍

  • 4/5 D3nny M. 1 year ago on Google
    Adjacent to my workplace, it is convenient for me to drop by as much as I can prior to reporting for work; have a bite to satiate my tummy...
    1 person found this review helpful 👍

  • 5/5 Almar V. 2 years ago on Google
    No need to review.. this place is the standard for luxury if you ask me. The local version of Saks Fifth Avenue.. quality products with world class service since 1952.
    1 person found this review helpful 👍

  • 4/5 Antonino O. 1 year ago on Google
    Was able to find seltzer water and items not found in other groceries. Bakery, food stall inside entrance is good with limited seating. I cannot find coffee ready to drink inside. I have to go out and buy it elsewhere, about a block away.

  • 4/5 Jan Andrei C. 1 year ago on Google
    Ever since I started working in Makati, Rustans has always been a special place for me. Special occasions and celebrations call for a quick shopping trip to treat myself and my family. But time flies and now Rustans, while still maintained well, is aging and needs an overhaul. The men's section has limited item selections. The Brooks Brothers section closed down. The luxury brands available for men is scarce. A highlight of the men's section is Montblanc, with a very large section of the store dedicated to it. The women's section is a bit better but the items available are very limited. Prices, as typical of other SSI brands, are way way too much compared to the SRP from official brand websites. Promotions and discounts are few and far in between. However, the Rustans website service is superb. Shipping takes only a few days and all items are packed safely.

  • 5/5 marc nimrod S. 1 year ago on Google
    Very helpful staff. The store still exceeds expectations with their womderful selection of items.

  • 5/5 Ma. Theresa O. 1 year ago on Google
    One of the pioneer in retail shop/boutique that offers prestigious foreign luxury brands in the Philippines since 1970s

  • 4/5 Paul H. 1 year ago on Google
    A well stocked supermarket. Wide range of products. You can complete a full weekly shop here. Best to go during the week as weekends are very times for this supermarket. Bring your own bags and pack your shopping yourself. Otherwise, it will be a lengthy delay to your day.

  • 5/5 Cuki P. 1 year ago on Google
    Fresh produce and good quality products. Usually go to here for groceries and higher end shopping. Also free parking with purchase!

  • 3/5 Stephen J W. 1 year ago on Google
    This is the queue to pay the parking even if you have a free ticket! PLUS, the elevator to higher levels in the car park is still not working after years with no reduction in the parking fee PLUS they have effectively stopped letting those park on the ground level unless they have a car wash!

  • 5/5 Romeo delos S. 1 year ago on Google
    From a box of blue and white then turning into a showcase of Philippine's beauty and strength of simple glamour, this place stood through the wave of pandemic.

  • 5/5 Tessie M. 1 year ago on Google
    People say that it is expensive to shop here. But if you are going to buy items that are also available in other retail outlets, the price is the same, plus you get the service of a VIP client even if you will just purchase 1 item. They sell expensive items because they carry imported brands, you need not go abroad to buy them

  • 5/5 Yolly D. 11 months ago on Google
    Rustan's is a prestigious Dept. Store which carries upscale brands; it warrants the quality of products and fulfills its commitments to its clientele. Kudos to W. Camaya, store branch manager who made it easier for us to claim (within) warranty of a specific item. Thank you.

  • 5/5 Maria V. 4 months ago on Google
    East Cafe at 2nd floor is ideal lunch place to meet up with family and friends! Good Asian cuisine, reasonable prices, soft music, clean space and excellent service!

  • 4/5 garry b. 7 months ago on Google
    Great supermarket for imported meats and wines. And good every day shop. Has nearly everything you need

  • 5/5 Rogelio V. 6 months ago on Google
    It is very nice to go here because , there is a nearby steel parking lots , with elevator , it is not hassle to bring a car.

  • 3/5 Matthew M. 5 months ago on Google
    Abi love to thee I've seen three oh that chocolate vanilla good gracious Manila how did those girls get thinner, all for the love of Abi and those fine girls of Krabi.

  • 4/5 RancidandtheMachine 2 years ago on Google
    If you want to avoid long queues and large crowd in your favourite grocery store, this is an alternative. There is an apparent price difference, but if it's for convenience, why not. Meat selection is also great specially if you want specific cuts, thickness, etc. Don't forget to chance upon their japanese selections as it's always made fresh, maki, sushi, sashimi, etc., And their discounted pastries bang for the buck.

  • 5/5 Maria Carmela S. 2 years ago on Google
    Lots of items on sale. Lots of B1t1 goodies. Health protocols still observed.

  • 5/5 Ma L. 2 years ago on Google
    As always staff are courteous amd attentive

  • 5/5 Simeon M. 2 years ago on Google
    Very attentive sales crew. We just sat on a chair and they brought our the items we wanted.

  • 5/5 Merriam M. 2 years ago on Google
    Reliable store for imported deli's. So many rare finds specially for Herbs.

  • 4/5 Bernadette C. 2 years ago on Google
    This mall definitely needs a make over but it is still the best place for luxe goods

  • 4/5 Gallifrey Falls No More (Gallifrey f. 2 years ago on Google
    Same as ever the are good if you want non local foods whicj sm don't have. If you want local foods and are hot on price Rustan,s then this place is not for you go to sm but if you want better quality and are ok paying for it. This is the place for you.

  • 5/5 Tristan Kit B. 1 year ago on Google
    Rustan's has this combination of great brands, upscale ambiance, and strong customer service. The last point is worth emphasizing. One can ask any of the sales personnel at Rustan's and, rest assured, you will be attended to and helped by them. If there's a downside to be mentioned about this branch of Rustan's, its the old escalators that fit only one person across - and this is already nitpicking. Besides, they have their own elevators that more than make up for it. Rustan's is a great place to shop.

  • 5/5 Angelita Sta. C. 1 year ago on Google
    Rustan's for me has always been a place that truly spelled class & elegance. They have maintained cleanliness & wide shipping areas. There's no fear of bumping into items because of narrow spaces. Products are not cheap but they have a lot of items you can get only from Rustan's. A place where your eyes can feast on magnificent things.

  • 5/5 Jhon Ralhp M. 1 year ago on Google
    Great Place For Everyone. I love the ambience and the Store Employees very approachable.

  • 5/5 Regina 1 year ago on Google
    I had an amazing shopping experience here, started at Addidas where I was able to get all good quality polyester stretch shorts for my husband post-surgery, my shopping time was well cut down because 2 efficient salesgirls assisted me. Ruffa's efficiency stand-out. She was able to assist me visually looking at numbers to fill up for new Rustans card bc my new prescription glass I haven't gotten. I even was able to shop for an italian loafer shoes, which I did not have enough money with me. I promise to come back the next day to pay for the rest w my husband who cannot be up too long after surgery. The security guard called her & didnt have to go around looking for her. her assistance was immense. Rolling backpack was what I needed too. If you 're in for time-crunch shopping & needs efficient salesperson, Rustan is the place.

  • 5/5 Steve M. 1 year ago on Google
    Everything and anything you need. Also, the supermarket is also great.

  • 4/5 Bing R. 1 year ago on Google
    It's my go-to grocery. Good meat section, fish and poultry.

  • 5/5 Andy C. 1 year ago on Google
    It's now on their normal operation, it seems started momentum, noticed more shoppers seen in weekends.

  • 5/5 Shin-ichi N. 1 year ago on Google
    Usually not so crowded, different from Landmark then takes not so long time to wait and pass cashe, and good to earn Robinson point. Range and type of goods are always very good so can enjoy shopping without disappointment not to find the aiming items.

  • 5/5 Jet B. 1 year ago on Google
    Always a pleasure to shop at. Very pleasant store personnel. Love the sale items. Very clean comfort rooms.

  • 5/5 Cher P. 2 years ago on Google
    Lovely place for luxury shopping.


Call +63 2 8813 3739 Open on Google Maps

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