5/5 Dena B. 10 months ago on Google
Update:
I
was
contacted
by
management
and
the
owner
directly
who
profusely
apologized
for
the
incident
regarding
the
staff
member
it
occurred
with.
I
am
very
pleased
with
the
professionalism
with
the
understanding
that
it
went
against
everything
the
business
stands
for.
So
today
while
speaking
with
them
my
family
and
I
feel
confident
enough
to
give
them
another
chance,
as
they
assured
us
it
will
be
handled
accordingly
and
that
is
not
how
they
conduct
business.
It
truly
showed
us
that
the
business
really
deserves
a
better
review
because
they
truly
care
about
their
customers
and
take
pride
in
what
they
do.
I
do
thank
them
for
giving
us
hope
that
we
can
once
again
enjoy
ordering
our
favorite
gyros
from
this
establishment.
My
family
placed
an
order
tonight
and
the
lady
that
works
there
began
to
complain
about
how
long
it
was
taking
me
to
place
the
order
on
top
of
complaining
she
the
only
one
works
there.
I
tried
to
explain
on
several
occasions
that
I'm
disabled
with
a
neurological
condition
but
she
didn't
care
to
listen
and
acted
as
if
I
was
a
huge
inconvenience
to
her
taking
my
order.
The
pricing
on
their
website
was
also
an
issue.
I
explained
to
her
several
times
and
got
over
charged
$15.
The
order
was
supposed
to
$43
with
tax
got
charged
almost
$61.
Secondly
I
was
told
15
minutes
to
pick
up
it
took
an
hour
and
then
was
unnecessary
rude
to
my
autistic
daughter
and
slammed
the
cold
order
on
the
counter.
I
called
to
ask
why
there
was
a
huge
price
difference
and
why
the
food
is
cold
and
why
the
sauce
was
so
watered
down.
I
asked
for
the
owners
information
or
manager
and
she
said
no
your
getting
it
and
hung
up
on
me
twice.
The
restaurant
has
definitely
gone
down
hill
and
suggest
getting
your
gyros
from
Shawarmania.
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