Bavarian Motor Cars GmbH - BMW Military Sales | Car Dealer - Kaiserslautern image

Bavarian Motor Cars GmbH - BMW Military Sales | Car Dealer - Kaiserslautern

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😠 ***Edit*** was accused of being a fake account by dealer: definitely not fake, was looking at a used Lexus NX being sold as having no issues, i noticed a paint defect, looked at the Carfax and found that it had been basically totaled 3 times by hail. Seems pretty unprofessional to accuse me of being... People often mention vehicle, experience, Bavarian, Motor, time, recommend, process, easy, Cars, buying,


Address

Pariser Str. 398, 67663 Kaiserslautern, Germany

Website

bavarianmotorcars.com

Contact

+49 631 560009093

Rating on Google Maps

4.90 (395 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 AM to 6 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM
  • Saturday: 9 AM to 2 PM
  • Sunday: Closed
  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: vehicle (21) experience (20) Bavarian (17) Motor (12) time (12) recommend (11) process (11) easy (11) Cars (10) buying (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mike 1 year ago on Google
    ***Edit*** was accused of being a fake account by dealer: definitely not fake, was looking at a used Lexus NX being sold as having no issues, i noticed a paint defect, looked at the Carfax and found that it had been basically totaled 3 times by hail. Seems pretty unprofessional to accuse me of being a fake account. Very very VERY glad i didn’t do business here. It’s a shame that someone would prey on military like that and then accuse them of lying. *Original Review* I don't write reviews often, but WOW. Dishonest sales people. Be careful buying used cars here. I can not speak of the new car side of it, but i am glad that i did some research before making a decision with this dealer. Would definitely NOT recommend, and i will be doing business elsewhere.
    7 people found this review helpful 👍

  • 5/5 Amy D. 1 year ago on Google
    Great personal service from start to finish! Nathan walked us through every decision and step. Sarah L was so helpful when we picked the car up!! Top shelf customer service. Thank you. 5 Stars!!!
    4 people found this review helpful 👍

  • 5/5 Hondo H. 1 year ago on Google
    I purchased my new X3 M40i in 2021 and Nate Barnes made the whole car purchase experience excellent. He helped me with my trade-in, navigating the loaner car program with the numerous American and German customs documents, and we still stay in touch as I prepare to convert my X3 from American to German specs which he is helping me with. I still recommend Bavarian Motor Cars to my friends and colleagues interested in purchasing a BMW based on the experience I had. Thanks again Nate. Picture of my first speeding ticket less than 24 hours after I picked the BMW up!!!
    3 people found this review helpful 👍

  • 5/5 LAQUITA S. 1 year ago on Google
    Mr. Nathan Barnes was always patient with me if I didn't understand something. His customer service is outstanding and I always recommend Nathan to my co-workers if they are in the market of purchasing a car. Thank you Nathan for all you do and making me feel comfortable as a customer.
    3 people found this review helpful 👍

  • 5/5 drq067 1 year ago on Google
    Purchased a 2022 BMW X3 M40i with Nathan Barnes help. He made the entire process memorable. From picking out our new ride to explaining all the features. I couldn’t have asked for a better sales person. I wish I could purchase ALL my cars from him!
    2 people found this review helpful 👍

  • 5/5 Beth A. 1 year ago on Google
    We had such a great experience working with Nathan Barnes. First, I purchased an X1 M-Sport from him, and shortly after, an X3 M40i. In both transactions, he gets a 5+ star review. Communication and patience are so important in these transactions, and he was right there to guide me through all the steps to ensure an easy process. Thanks Nate for all of your help, professionalism, and easy going personality.
    2 people found this review helpful 👍

  • 5/5 leonel b. 1 year ago on Google
    Nathan has provided quality of service before, during and most importantly after the sale. We continue to share information and keep in contact. He has provided local knowledge about how to better enjoy our stay here while in Germany: I’ve recommended him and the quality service that Bavarian has provided to us here! Top notch! Go Bears!
    2 people found this review helpful 👍

  • 5/5 James H. 1 year ago on Google
    Lee was great. We were fresh in country and needed transportation. Lee offered us options to get us going. We thought we were going to have to get an older used car but Lee showed us how to get a brand new Mini all wheel drive that worked out great for us while we were stationed in Germany. If we ever go back and need a vehicle Lee is our man.
    1 person found this review helpful 👍

  • 5/5 Joe K. 1 year ago on Google
    Last year November/December we purchased our new family SUV with Lee and let me tell you, best experience ever!! From reselling our old x3 to finding a new vehicle with all my wishes wasn’t an easy task but he sure made it easy and uncomplicated for us. Extra perks was picking up our x5 in Würzburg! Bavarian motors got us a very nice hotel incl. breakfast it was a perfect little trip! Oh- and I was traveling with my toddler and they were all so welcoming and my son had a great time! Overall the whole experience was a breeze and I couldn’t recommend him more! So if anyone looking to buy or sell their car go to Lee. He sure makes an effort and go above and beyond for his customers! We will definitely be back!!
    1 person found this review helpful 👍

  • 5/5 awdunn43 1 year ago on Google
    Great experience with Bavarian Motor Cars. Lee Williams was the best sales rep we have ever dealt with! Lee made sure we understood the entire process from start to finish and was there every step of the way through the purchase and build to the shipping and delivery back in the US. Would definitely recommend Lee and the Bavarian Motor Cars team to anyone looking for a new vehicle. Oh, and the car is amazing!
    1 person found this review helpful 👍

  • 5/5 Barbara S. 1 year ago on Google
    I had a fantastic experience working with Lee Williams at Bavarian Motor Cars to buy a car. Lee is very personable and organized, with a good sense of humor. He made the car buying process easy, which is saying a lot for an American buying in Germany. With good choices of available vehicles to choose from, the car purchase was completed in one week. Lee provided all the details of paperwork needed to buy and register the car, which resulted in a nice, stress-free process. I highly recommend working with Lee, he's the best!
    1 person found this review helpful 👍

  • 5/5 Carlo A. 1 year ago on Google
    Jack made the car buying experience seamless and enjoyable. He was professional and extremely patient with me. I will definitely reach out to Jack the next time I'm in the market for another BMW.
    1 person found this review helpful 👍

  • 5/5 Matthew B. 1 year ago on Google
    Best experience I’ve had purchasing vehicles! Highly recommended. Jack has helped me through a couple of experiences and has always been there for anything I’ve needed.
    1 person found this review helpful 👍

  • 5/5 Austin D. 1 year ago on Google
    Super easy to order a car. You can get US spec BMW's here straight from the factory. I opted to pick up my car at their regional dealership in Würzburg and it was worth it going and seeing that city. Anthony helped me out, if you ask for him I'm sure you will have no problems.
    1 person found this review helpful 👍

  • 5/5 Lauren G. 1 year ago on Google
    This review is a long time coming (like 4 years old lol) but my experience with Bavarian Motors was truly unmatched. I had never purchased a car so quickly and easily before. Lee is a true rockstar and over the last 4 years I've reached out needing info in different things and he's always been there to assist. The customer service is unmatched and he's the best! I recommend everyone to visit him when looking to purchase a new vehicle.
    1 person found this review helpful 👍

  • 5/5 Andrea R. 2 years ago on Google
    OUTSTANDING CUSTOMER SERVICE! This is my second time purchasing new/trading used vehicles through Anthony Tindale at Bavarian Motor Cars, BMW Military Sales. I would give him 10 out of 10 stars, five for each, if I could. Sending additional kudos to Nathan Barnes who is also a very helpful member of the sales team. Without a doubt, they take care of you, listen to you and respond quickly, they explain all details, and the process is painless. Hence, why I trusted to go through them a second time. Well worth it! Notable military related info: They accept stateside trades! You can trade your used vehicle prior to PCS and your new vehicle will be sitting there with a huge red bow on the hood, ready for you to pick up upon arrival. Oh, and they put you in a fancy hotel for the night! Plus, they will ship your vehicle back to the states when it's time to head back to the states. Need I say more?!
    1 person found this review helpful 👍

  • 5/5 T 3 years ago on Google
    I really want to personally thank Lee Williams and the Bavarian Motor team for the best experience I've had purchasing a car. He made it so easy to customize my vehicle with an Individual color. I couldn't be more happy with how my vehicle turned out and how easy the pick up process was compared to other dealers.
    1 person found this review helpful 👍

  • 5/5 Sara V. 2 years ago on Google
    I must admit, I’ve had quite a bit of experience buying cars throughout the years. The experience with Bavarian Motor Cars has been the best by far. Thanks to their loaner vehicle program, I was able to build a 2022 X3 M40i to my exact liking and utilize the loaner vehicle while waiting for my car to be built/delivered. I had the pleasure of working with Roy Mair who provided excellent customer service and communication during the whole process. Roy was very friendly, knowledgeable, and easy to work with. I can’t express how happy I am with my car and how grateful I am for Roy and the team at Bavarian Motor Cars.

  • 5/5 Edward “Eddie” M. 1 year ago on Google
    I highly recommend Bavarian Motor Cars. William Lee went above and beyond the qualification process and ensured that the vehicle I purchased met my needs. He explained the confusing process of exporting a vehicle and made me look like a veteran importer when the vehicle finally got to the VPC in the US. I strongly recommend him or anyone at team Bavarian Motor Cars in Kaiserslautern when considering BMW before your PCS or during your stay in Germany. 5-Stars!

  • 5/5 Ebony N. 2 years ago on Google
    My experience with Bavarian Motor Cars (Kaiserslautern/Würzburg) was hands down the best I’ve had with any car dealership. The communication between everyone I spoke with was great from the first day I walked into the dealership up until the day I picked up my BMW. They answered all the questions and concerns I had, was extremely patient and did not try to convince me into making a deal I didn’t feel comfortable with. Nathan, Anthony, Christina and Sarah were all so amazing! Thank you all for playing a huge part in helping me secure this beautiful BMW 230i.

  • 5/5 Sarah C. 2 years ago on Google
    I had a great buying experience with the help of Roy Mair. He was very helpful and patient as I decided which car and features would be right for my family. I was also able to take advantage of the loaner program. Roy went out of his way to make sure I had a loaner car that had enough space for me and my kids. I highly recommend giving Roy a call if you are looking for a BMW.

  • 5/5 Dennis L. 2 years ago on Google
    We had a great experience with Bavarian Motors and our dealer, Lee Williams. Buying a car here is different but Lee helped us through each step. The whole team was truly excellent. Thank you.

  • 5/5 ベナクリス 2 years ago on Google
    Bottom line, from start to finish, Roy was amazing and helped us through each phase of purchasing our X1. Contact started before our move to Kaiserslautern with my interest in owning an X1. Roy answered all my questions as promptly as the time difference allowed and even walked me through the steps one normally has to take when purchasing a vehicle here. After I arrived in Kaiserslautern, Roy went through all the paperwork once more and continued answering all my questions. At the end of the day, I am a happy customer and truly appreciate all the assistance Roy provided.

  • 5/5 Raul T. 2 years ago on Google
    This review is on my new 2021 BMW X7 M50i. I initiated the contacts with Bavarian Motors through Anthony Tindale. I have previously purchased a 2014 BMW X5 and had a great experience with the buying process as well as with the vehicle. As I said, I contacted Anthony in January of 2020 and we dance around the idea of probably purchasing the floor model for the X7 they had on display but at that moment nothing was clear. Anthony played a professional role and kept checking with me from time to time without overdoing. Until November of 2020 when my family and I decided to move forward and we placed our order in December of 2020. My family and I spent the next 4 months impatiently watching through YouTube every single review on the vehicle... and I mean everyone. It felt like a long 4 months, but worth the wait. By the time I received the vehicle and the agents from Bavaria Motors explained me a few of the key features of the vehicle I had already appointments for the car to be immediately wrapped. Nothing crazy, since the original car was Alpine White, we decided to wrap on Satin Pearl White, a beautiful color. Anthony appraised us for making this happen as it protects the vehicle and its value. One of the main reasons we bought the vehicle was because we wanted to drive when going on vacation vs. using airplanes and be in close proximity of people. The safer the better. I can tell you in July we took our round trip from Stuttgart to, Bordeaux, to Bilbao, to Madrid, to Barcelona, to Mont-Blanc and Switzerland... the best trip ever, our car was packed with 2 kid,, each seating in captain's chairs, never heard a complain, fight or anything as they had the space they needed for the long trip... am sure the noise cancellation headphones and pair of air pads helped, a 4 years old German Shepherd on the trunk, as we didn't use the 3 road seat, as our luggage was on the roof box. Everyone, was comfortable the entire trip... my wife can testifies as she was getting full back massage as we drove through each country from Airbnb to Airbnb. Perhaps, this is the reason why it took me so long to review this car, I tested each of the functionalities and am simply blown away by how much the driving experience has change for the best. Once I came back from vacation, an email was sent to me by Anthony, who was checking to see if everything was going ok and again offer his assistance. Amazing vehicles, amazing service, amazing people!

  • 5/5 Cecil T. 2 years ago on Google
    I had a great experience buying a car from Bavarian Motors! Roy was really helpful, professional and answered all my questions in no time. I told him exactly what I was looking for, what I wanted, and he didn’t try to push anything on me. Instead he worked within my parameters to get me into a new BMW 3 series in no time! I would definitely recommend Roy, you won’t be disappointed!

  • 5/5 Yader F. 2 years ago on Google
    Well wanted to start by telling Mr Roy Mair thanks for everything you did you make the purchase of my Mini so easily, it was amazing because I went with the idea of buying a car don’t know what I wanted but what made it so easy it was that Mr Roy never push to sell the high price car he gave me information on the car that I ask and show me what was the Best Buy for the money, it was an easy experience. Thanks you very much to Bavaria Motor Kaiserslautern and I will recommended this dealer to everybody if you looking to buy a car. God bless Marry Christmas


Call +49 631 560009093 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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