1/5 Stacey G. 4 months ago on Google
Absolutely
diabolical,
we
visited
for
breakfast
with
Santa,
and
it
was
an
absolute
shambles.
NEVER
AGAIN!!
We
arrived
unaware
of
what
was
for
breakfast,
as
the
poster
just
stated
breakfast
with
Santa,(breakfast
is
a
wide
range
of
things).
When
we
asked
for
a
menu
we
were
told
it's
a
small
breakfast,
no
other
choices!
No
dietary
requirements
considered!
When
we
asked
for
ingredients
a
list
wasn't
available
causing
our
son
to
have
an
allergic
reaction,
as
the
young
girl
working
on
her
own
must
of
passed
the
children
a
breakfast
whilst
I
was
speaking
to
a
female
manager.
Kids
are
going
to
pick
at
foods,
when
they
are
placed
Infront
of
them,
as
they
are
unaware
of
dangers
of
ingredients!
Yes
some
of
the
food
was
eaten
as
they
are
kids
however
the
food
was
awful
and
most
was
left
and
some
untouched!
But
still
refused
a
refund,
the
children
didn't
even
get
to
see
Santa,
as
we
left
due
to
terrible
customer
service,
unorganised
event
and
putting
my
child
in
harm!
Disgusting!
Hot
drinks
machine
not
working
either
yet
it
was
a
breakfast,
and
when
someone
else
asked
if
hot
drinks
could
be
brought
in
as
they
wanted
a
coffee
with
their
breakfast
this
was
also
refused.
We
ended
up
going
back,
due
to
the
allergic
reaction
of
my
son
and
asking
to
speak
to
someone
higher
than
him,
he
became
high
rate,
I
told
him
he
was
incompetent
and
he
ran
off
in
the
back
to
phone
the
police.
Police
arrived
and
could
see
our
frustration,
we
hadn't
done
anything
wrong
just
wanted
to
get
in
touch
with
someone
else
due
to
his
error
and
putting
my
child
in
harm!
We
was
not
the
only
one
complaining,
and
the
manger
has
no
customer
service
skills
at
all!
All
he
can
do
is
make
up
false
accusations!
The
photo
added
of
the
breakfast
is
what
was
served
to
one
of
the
other
children
(we
asked
for
no
egg)
so
this
is
what
they
got,
other
than
it
had
toast
on
it
which
he
ate
with
ketchup,
do
you
blame
a
5
year
old
for
eating
a
slice
of
toast
when
he
was
starving
as
he
was
wanting
his
breakfast!!
Yet
they
are
it
all
🙄.
Really
looks
eaten
there!