I went to the Oro Verde Manta location, I had expected to stay at this hotel since it was very well appraised and one of the many good hotels in the Manta area. Since it was fully booked and we (my family) already stayed somewhere else because of that, we decided to check out the hotel and what it had to offer for amenities by going to the Pata Salada restaurant. Many things happened in this trip though I wish were good but had left a very bad impression on us when looking at Oro Verde from now on. First, the food was not worth what was paid for. It’s expected to have better quality food (and service, but I will get to that) but what we had received was with what tasted as very cheap ingredients. Since it was just My wife, daughter, and I in this trip, we paid a total of nearly 90 dollars, which normally I would say was worth it for a hotel like oro verde but this was definitely not the case. We were wearing casual clothing and weren’t trying to stand out, but I did notice that before we left there were people who weren’t confronted with any inconveniences. I paid the bill and headed out when a waiter with their last name being Reyes had gone out to follow us as well. They asked in a very confrontational tone and very distinctive one at that compared to how this employee treated the other guests, “Did you pay the bill?” This was of all directed to my wife, she was the only person of color in this hotel restaurant which is something I did not realize would have turned into a racial micro aggression towards my wife. I spoke with this employee on how it was wrong that they did that because we wouldn’t have left the restaurant without having paid. It’s understandable that because we are not guests of the hotel there might be a precaution but either way we were served as customers and no different treatment should be applied to that. This waiter told me that it was part of his job, but I strongly believe that his job was not being a part of security. This person did not apologize when he realized he was wrong for thinking that we had just stolen from the restaurant. I talked to the manager of operations in the Manta location, and I told them that they needed to retrain their staff to treat guest with more respect, because without them the hotel just does not exist. Being a long time guest in multiple occasion at the Oro Verde in Guayaquil, as well as staying in long time visits for a week or even a month, this is not how I had expected this hotel to treat my family. They offered us free cocktails, but we did not have any intentions from the start to receive anything free from this hotel without paying for the hospitality. If you’re looking to receive respect from staff, wearing a suit and tie even in a hot day at the Murciélago beach is your best bet. - Juan Criollo

Oro Verde Manta has a sprawling view of the Pacific. It's a great hotel with an excellent restaurant. The menu prices are about the same as in the US, however. The hotel staff is very friendly and helpful. They handled covid in a safe and careful manner. We really enjoyed having a sizable shopping mall directly across the street as well. There's even a grocery store which sells snacks and liquor within the mall. Of course, there are also many restaurants and dessert places there. This hotel is a romantic place, but also family friendly. The complimentary breakfast buffet was pretty amazing, but don't sleep too late and miss it.

Great hotel! Really helpful staff overall (except for the lady that checked us in, she had an attitude but I guess she was having a bad day). After her all the staff was nice and helpful. My only recommendation for improvement on their part is to add an additional full size pool. The current pool gets swarmed by kids and so it’s hard to get your swim on. The rooms on the other hand are great. Except the that they should upgrade their tvs!! The tvs are like from 2010, nice but old software. We had a great time though!

the delivery service number doesn’t respond when I call or message

Awesome place for family .. we always come back

Friendly staff, well located and rooms recently renovated

Amazing hotel in Manta, was here on business and couldn't recommend it more.

Spent 2 weeks here and loved everything. The food, hospitality, cleanliness, the mall across the street and most of all the pool and beach access.

Amazing hotel, rooms 7 stars as well as the service. Thank You Oro Verde!

Good location if you ever in Manta, the mall is across the street

Under staffed. Too many people around the pool with NO place to sit down. Never AGAIN One restaurant One bar

My first time here in Ecuador for business trips Oro Verde Bar guy’s is very friendly and very nice…

Great hotel with lots of great amenities! Great views and easy access to the beach. Next time want to try the bungalows.

For some inexplicable reason, this hotel allowed guests to check into the hotel during the 100 year celebration of the Manta business district (or something similar). This celebration included the loudest musical performance I’ve ever heard, complete with pounding bass, right outside our window until nearly 1 am. The hotel should have been blocked off for this event as it made our stay completely unbearable and we got no sleep.

I had a great experience. The staff are very professional and respectful.

The hotel was nice and clean and most of the personnel was available and kind. Nice room with proper cleaning, but very noisy for 2 reasons: it had a communicating room separated by a door and I could hear the family in the next room at any time... And in second place some more Boise was brought by the nearby street and the strange choice to have open windows in the hallway towards it. The sea nearby is clean and warm and the sauna was very good as the gym and the dedicated trainers. The restaurant was acceptable, but without gluten free options it has been a pain to understand what to eat and what not. It has the potential to improve a lot.

Very beautiful hotel. Great staff and extremely clean.One of the best in the country. Highly recommended.

The view to the beach was immaculate; everything was so clean. When cleaners came, it was spotless. Outdoor activities were so fun, and the food was really good.

A beautiful hotel locate on the beach. We were given a complimentary upgrade to the grand suite, which was grand indeed with the most comfortable hotel bed we have ever slept in. The restaurant was also excellent. I am vegan and had the best vegan meal I have ever had while eating at a restaurant. Their cocktails were not very good. We had mojitos and they were not the best. We will be returning to this fine hotel.

This hotel is one of the few hotels I can say have truly been an escape from the stress of the real world. The place is gorgeous, extremely comfortable, and with things like the beach and the Pacific Mall nearby, it's an all-in-one experience if you're wanting to drop by Manta sometime.

Great amenities, decor, comfort, etc. the room was very spacious. Did not give it 5 stars because the living room did not have a tv but the furniture clearly had the nuts and bolts set up to hang a tv. The living room window had a side that faced a street but did not have curtains. When we woke up in the morning and walked out of the room, the workers drinking coffee were given an unexpected peep show. There was no coffee/hot water machine in the suite and that was unexpected, especially since the suite has a kitchen. Cupboards did not have any mugs and we had to request glasses. It was small stuff but when the place has a 5 star rating it usually means that the little things are not overlooked. The breakfast buffet was wonderful, especially their yuca bread. Make sure to check out the jacuzzi and dry and steam sauna. Front desk helped to call a cab, they speak English if needed. Worth the money if you need to stay in Manta. The beach is terrible. Murcielago is suppose to be a top beach but when we were there at the end of April 2022 it was covered in dark spots and the water was slick from oil. We spent our time at the pool.