I have gone to PT for the last 2 years, I was discharged after 6 weeks for my first year because James who wasn't my therapist, told me I was graduating and I told them I didn't feel like I should be because my pain wasn't where I wanted it to be. My insurance granted me more visits. But he rushed me out the door and that has always left a sour spot because my own therapist didn't see me off on my last day, it was him. He did mention I can always come back. I had Paulina in 2021, she was fantastic. Gave me great advice, years in this field. Didn't overstep herself or push me. I felt like I was slowly getting up there, baby steps at a time with Paulina. And I appreciate her understanding of my comfort zone. There was an issue with James from my understanding, that she felt overworked and he wouldn't let up on trying to cram as many appointments in at once for a small pandemic team, which was hard on his employees who were "not informed in time" and could not have a happy balance of work life. He was one if not the sole reason for her quitting. I miss Paulina. Typically there is one person or a team of two, which would be Grant and your therapist who are assigned to you. Grant is a fantastic team player. Positive, knows what to do, answers the phone, very nice in every way. He's the overall helper each year I've gone. A year later and I come back to ATI. Weaker, pain was worse. This time around there was a new employee who was just starting out with PT work, Jeanie. She was a sweet girl, but I had my doubts about my treatment within the first few weeks. For Jeanie, she did not report to my doctor about the correct information on my time at ATI. In my progress reports I was being seen as getting better for flexibility, but not the actual problem I came in for which was neck/shoulder pain. However I was constantly stressed and vocalizing my frustrations with my pain. But my doctor didn't want me to try other treatment options because Jeanie made my report sound like I was improving when I was telling her the opposite. Secondly, she did not understand how to do what Paulina previously did for me. Her level of training restricted me from getting appropriate help. I saw another PT, forgot his name, who was giving the girl next to me the same treatment that Paulina did on the shoulders and neck, and he obviously knew much more because right from the start Jeanie was clueless on what would work for me, despite being a previous patient with my file still in their system. I kept wondering why I wasn't assigned to the person who knew neck/shoulder work. I asked Jeanie a lot of questions and while she had basic knowledge, the treatment level was so different and weaker, I started to get depressed. Then I had a family emergency and decided I didn't need to come back. I will be avoiding ATI establishments from now on. I'd like to not be juggled around by 3 people all on the same day, then being forgotten about for 8 minutes while I wait for the next exercise. I was drained. The entire experience up until my last visit, I wasn't confident in the treatment. And no google reply comment, I do not wish to speak to someone. This is me speaking to you and the community about it. I will not be back.

James, Genie and Gavin have been amazing. They are very thorough. I’m able to move in Waze I didn’t know I could. However, I love the fact that they are also extremely educated and knowledgeable on strengthening toning, and overall health of all of us that they are helping to gain back mobility or to gain mobility quicker after an inevitable surgical procedure. the environment is pretty awesome as well. They are all very friendly and people centered, and they make PT fun if that is at all a thing! lol I leave sore but laughing lol I would highly recommend ATI Maple Valley to anyone that needs to get back mobile again lol

It's like a family here where everyone is caring and helpful. Received excellent care from an experienced and caring provider. Was able to get help for vestibular rehab therapy which is highly specialized without waiting too long.

I was at MV ATI before my accident March 7th for a couple of weeks. Now I have had my 3rd current session since returning home July 13th and its gone very well. Thank you for your work on my behalf.

I have no complaints, All the therapists here are very friendly, competent and helpful. Makes me feel right at home

The Maple Valley branch of ATI is where I go for my physical therapy. After years in the military I have a number of injuries that the staff at ATI have helped me overcome. Providing exterior cleaning services is hard on joints and old injuries. I could not do it without the help of ATI.

Very caring & professional staff. I received valuable instructions & information for my recovery where my range of motion increases with every visit.

I can't say enough good things about Ashley the pelvic floor therapist at ATI Maple Valley. She is so knowledgeable, kind and compassionate. I think every woman should have pelvic floor therepy, especially if you are having bladder issues from a hysterectomy, etc like myself. Something no one enjoys discussing, but knowledge and direction regarding proper breathing, pelvic floor exercises, etc are greatly improving my frustrating and embarrassing issues. At ATI they have many safe practices in place for Covid-19 and are great communicators!