My husband was supposed to receive "rehabilitation therapy ," after being in the John Muir Hospital for 3 months, recovering from Covid. His care at Kentfield was horrible! They were under staffed. My husband was well enough to advocate for himself, he had to tell the nurse how to correctly use a particular piece of equipment to scan his bladder. He also had to tell them how many pills he was supposed to get...many times his medication was 3 hours late. The night staff would stand outside his room at 2am and have loud conversations. The 3 weeks he was there his physical therapy was never consistent, the occupational therapy was consistent for about a week. One night a nurse came in and demanded that he have an iv line placed in his arm even though he didn't need one. The doctors at the hospital were good. We particularly liked Dr. Mason, she was very caring and listened to our concerns. Two days before discharge staff came in at midnight, 3 hours late with medication and proceeded to tell my husband that they were moving him to another room. They told him someone is in the ER and they needed his room. My husband told them no, that he needed to sleep. They told him that he wouldn't have to do anything ,that they would be doing everything. My husband refused. So at 4 am a staff came in his room and started packing up my husband's belongings, my husband yelled at the staff to get out of his room. At 6 am they decided to move him down the hall. The staff started to turn off my husband's oxygen (which he obviously needed) My husband got upset and firmly told him not to turn the oxygen off. I contacted The Clinical Supervisor about this and he made excuses and saw no fault . He told me they needed the room. I got to the hospital the next day and his old room was empty all day. Not a good experience. Thank God my husband was strong enough and smart enough to refuse the bad treatment.

I would give 0 if I could but i will say the doctor was good how ever everything else was terrible. After having a brain aneurysm I was sent here for recovery. The staff barely paid attention to me I fell over twice. One nurse named Dan would yell at me all the time just for spilling water. I would tell them I couldn't eat something because it was making me sick. They forced me too eat and then I got yelled at for throwing up. The counselor lady accused me of fabricating stories. This was 2020 so about 2 years ago but I wouldn't recommend anyone go here. When I left the doctor asked for a review this is what I told him he did apologize to me and said we are very understaffed but thats no excuse. Also I had a nurse her name was Destiny she was great and actually seemed too care.

The case Management staff especially Debra was rude when she called about my father and his care needs. She hung up on my brother, and threatened to discharge my father with no where to go. It was sad to see that the care was given with such poor attitude and our family was treated like trash by this person.

My husband was a patient at Kentfield for 4 months back in 2014. Though there were some minor errors that were unpleasant in his caretaking, overall the doctors, nurses and support staff at Kentfield were very diligent and communicative. Overall, compared to other facilities in the Bay Area, I would highly recommend Kentfield as of when we used their facilities. Also just to note, my husband’s case was extreme and tragic. It took me years to accept what happened to him and that it was simply un-fixable. Kentfield was very understanding and warm with our situation, and worked with my husband to the best of their extent. I am grateful.

I have had several great staff members taking care of me. From RN'S to CNA'S and even the cleaning staff are all very caring people. My physician was Dr Park. He is the best!

Kentfield Marin is very clean. The staff here is very nice and very helpful. The doctors here (Dr. Purcell) I love her to death. She is awesome. One of the best doctors I've ever had. Not to mention she is very nice. The beds are cleaned everyday, The Patients get showered everyday. As for myself I am paralyzed They work with me everyday. The PT and OT were real good as well.

My 18 year old son with cerebral palsy stayed 63 days to recover from severe pneumonia! We never saw the pneumologists these days he stayed! Staff totally unprepared to assist people with special needs! They even discharged my son and forgot to remove the venous access!!!! Just a very good caretaker!!! The Doctor. Excellent Frankman! But the rest of the team is very bad and barely resistant!

There really are no words that could describe how amicable, caring And beyond attentive Kentfield’s employees were to my husband who suffered a Traumatic brain injury in august of 2018. Not only did they care for him but they let me sleep in the room with him before Covid of course. I was too afraid to leave him because he was opening his eyes but still considered in a form of coma. Their empathy carried me through beyond my faith. He passed away there after they truly did everything they could; he succumbed to his injuries from his accident but not without a fight.. the Drs… amazing. Every Nurse, Cna, Pt, Ot, literally everyone who worked on a shift with Felipe Collazo Jr Was amazing. I could never thank them enough. They cried with us the day he died It was silent, the love and support Will be with me and my family forever. Thank you all at Kentfield 2018🤍🤍

It was a good experience. My Mom was able to progress through their program and made great improvements. I'm thankful for the level of care that was provided. We were able to have zoom meetings with my Mom at a scheduled time.They worked with us if it needed to be rescheduled.

We currently have a family member here right now,the doctors and nurses and CNA's and case manager are all taking such good kind care of her and us when we call to check on her, it's a nice place for her to rehabilitate

At Kentfield Hospital in Marin, the staff is fantastic, helpful and caring. The food is really good too!

My brother was sent here for recovery and we did not feel safe with him being here by himself. The nurses were the worst and did not care at all. They would not pay attention to him and he would call us in the middle of the night with his cellphone and we could hear nobody would go when he would call or take about 40 minutes to get there. He once took out his trach tube accidentally and if it weren’t for the cleaning crew that went in to pick up garbage, he could’ve died because NOBODY went to check on him. The first day we went to visit, he was so dirty. He had sticky spots all over his body from not being clean for a long time. They would leave him dirty when he would have a bowel movement for hours. The only good nurse that ACTUALLY cared was Silvia. She would be running up and down and doing everyone’s job because she actually cared about patients. The physical therapists, like Mike, and the doctors who went in to check on his trach tube were very nice. Besides that.. this is a TERRIBLE place to bring a loved one. Please do them a favor and don’t bring them here!

Visited in 1998. This is not drug rehabilitation but physical rehabilitation. Back then, they worked as a team. In my time there I spent time with the clinic director, a physical therapist, an occupational therapist and a rheumatologist. Why three stars ? Because when an organization in this specialty causes potential patients this level of frustration, it ADDS to their problems. A week long visit for help with fibromyalgia

Thank every God, and every entity that exists for Kentfield and their phenomenal staff! It feels as if we've won the lottery having witnessed the level of care they devotedly give to my mother daily! We have had a crash course on learning the difference from those who believe the oath they take when practicing medicine, and those who's oath is only to serve themselves or the capitalistic system we live in! It's been heart breaking to see this woman, my mother, who means so much to my sister and I be treated worse than feces show scrape off your shoe! The negligence she's suffered has had devastating consequences that have left her unable to ever walk again! Kentfields staff go above and beyond in every way possible. They have restored my faith in the medical field. My mother is finally receiving the care she's so desperately needed for the past three months. I've never seen a team work so diligently to ensure their patients recover well, and they truly value the relationships they build with the patients too! I'm in shock and awe of them. One of first nurses was having a particularly difficult time hearing and understanding mom due to the trach she now has. So this nurse gave mom oen and paper to communicate and also made a chart of frequently asked questions and phrases most patients use regularly so she could point to what she needs and he could be sure of how hes caring for her......a real chart, can you believe that? Understanding mom and being able to communicate with her is that important to him. I'm still amazed by that. We're so grateful our mom is there, and really don't know how you repay people like this? The level of care they demonstrate is unlike no other I've ever seen, and will be missed when mom has to leave. If I could give more stars I would!

I visited with a doctor friend and they were complementary about how clean and organized this hospital is. The nurses and doctors are friendly, helpful and happy to take time to communicate.

This place sucks, disrespectful and don’t take care of nobody here. They leave the patients dirty and the nurses don’t take care of them right. It’s dirty here and have fly’s.

Don't take your love ones to this place becarfor Ken Bee dangerous I will like 2 say more about it but I Kent this don take you family I worry about