5/5 Giovanni J. 7 months ago on Google
Dear
management
and
staff
at
Riad
Sakkan,
My
friend
and
I
were
guests
at
your
establishment
on
two
occasions,
September
12th,
13th
and
again
September
21st,during
our
vacation
to
Morocco.
To
say
that
we
were
overwhelmed
with
the
experience
would
be
an
understatement.
From
the
moment
we
arrived
we
felt
like
we
were
not
only
welcome,
but
treasured
guests
at
your
hotel.
Every
single
staff
member
greeted
us
with
a
smile
and
the
impression
that
they
wished
to
do
everything
in
their
power
to
make
our
visit
as
enjoyable
as
possible.
As
an
example,
I
am
an
early
riser,
generally
waking
up
around
5
am.
This
was
true
during
our
visit
as
one
morning
I
woke
early
and
made
my
way
up
to
the
roof
top.
Less
than
3
minutes
after
arriving,
one
of
your
staff
members
turned
on
a
soft
light,
greeted
me
and
offered
me
coffee
to
start
my
morning.
I
thought
I
was
alone,
but
our
of
nowhere,
your
staff
was
on
hand
and
eager
to
assist
and
provide
to
ensure
my
comfort.
Second
example,
a
pair
of
pants
were
accidentally
left
in
the
wardrobe
after
our
first
visit.
With
one
phone
call,
the
staff
had
already
found
the
pants
and
were
more
than
happy
to
hold
to
the
side
for
us
to
retrieve
on
our
second
stay.
Also,
the
amenities
and
property
were
not
just
well
maintained,
but
sparkling
clean
and
truly
impeccable.
Not
one
single
thing
was
out
of
place
or
negative
during
our
two
stays.
It
is
our
hope
that
we
will
be
able
to
once
again
visit
Morocco
and
stay
with
you
to
have
another
great
experience.
In
addition,
we
will
be
shouting
your
praises
far
and
wide
to
all
that
we
speak
with
in
the
future
who
plan
to
visit
Marrakech.
It
is
our
desire
that
you
continue
to
succeed
in
creating
wonderful
memories
and
experiences
for
all
that
are
lucky
enough
to
stay
at
your
riad.
Your
riad
and
staff
are
truly
ambassadors
for
Marrakech
and
the
entire
country
of
Morocco.
Sincerely,
your
guest
Giovanni