Fine Pebble Aquarium image

Fine Pebble Aquarium

Aquarium shop Aquarium Tropical fish store Goldfish store Pond fish supplier Pond supply store

👍👍 The best service I've ever received in any shop in Sydney! Im an absolute beginner to aquariums and fish , Eric spent ages with me teaching me about everything and didnt make me feel silly about anything. They'll take their time to educate you on how to look after your fish and set you up so you le... People often mention staff, fish, tank, helpful, shop, great, Great, service, time, knowledgeable,


Address

672 Parramatta Rd, Croydon NSW 2132, Australia

Website

finepebbleaquarium.com.au

Contact

+61 2 9798 5608

Rating on Google Maps

4.70 (260 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: 10 am to 5 pm
  • Monday: 10 am to 6 pm
  • Tuesday: 1 to 6 pm
  • Wednesday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (39) fish (34) tank (24) helpful (20) shop (19) great (19) Great (18) service (17) time (17) knowledgeable (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Brandon C. 5 years ago on Google
    The best service I've ever received in any shop in Sydney! Im an absolute beginner to aquariums and fish , Eric spent ages with me teaching me about everything and didnt make me feel silly about anything. They'll take their time to educate you on how to look after your fish and set you up so you leave comfortable knowing how to keep your fish alive and Well. The shop itself offers a range of tanks, fresh and salt water fish, corals, and heaps of live plants , drift wood, and food.
    2 people found this review helpful 👍

  • 5/5 James H. 10 months ago on Google
    Wow, what an amazing place. We walked in as total newbies and they were so kind and happy to answer plenty of our dumb questions. Beyond friendly staff, amazing tanks and plenty of happy fish everywhere. Thank you
    1 person found this review helpful 👍

  • 1/5 ben f. 2 years ago on Google
    Normally I don't give a bad review, but I will have to this time. I got my whole tank setup, but none of my corals and fishs are from this shop. I went on the first time to ask some information about a reef light, but end up with a bad attitude from one of the staff here... He probably think I cannot afford a light... So I went somewhere else that's a better attitude and buy everything including lights, pump, chiller, wave maker, 2 part dosing, fishs and corals... yesterday I was looked at their wedsite again and I saw some cool fishs and corals, so I think I might just give them a chance. But was end up with bad attitude again... I do buy a 1kg of redsea foundation B this time just because I was run out yesterday... I hope the shop owner see this post and will improve their staff attitude... really short view. I will move to a bigger tank in 2-3 years time and will buy more in the future probably lifetime, but will never to be in your shop again. Hope you learn a lesson. Thanks
    1 person found this review helpful 👍

  • 5/5 Luke F. 2 years ago on Google
    One of my favourite local aquariums. Great staff and stock.
    1 person found this review helpful 👍

  • 5/5 Jason M. 2 years ago on Google
    FINE PEBBLE IS EXCELLENT. We're new to marine tanks so need more than just a shop. We need advice that helps us learn and improve our tank. Sebastian, Rick, Maria, Eric and the team aren't just helpful, they do more than we could reasonably expect because they want us to succeed. This includes visits to our house when we need help. Marine tanks can be difficult. If you're starting out, Fine Pebble is the place to go because it can be hard to find reliable advice when you really need it. But in addition to this, their coral selection is first class and they take pride in maintaining healthy fish. Our tank looks great! Thanks Fine Pebble
    1 person found this review helpful 👍

  • 5/5 Clo 2 years ago on Google
    Cannot recommend this place enough. The best aquarium in Sydney. The service I received was incredible, the guy who served me really went above and beyond. They have gained a forever customer.

  • 5/5 Kehani M. 1 year ago on Google
    The staff here are so friendly, helpful and knowledgeable. I went in in a bit of a panic due to a leaky tank emergency at home which I had never dealt with before. The staff took their time with me, giving me advice on how to go about transferring my shrimp to a new tank and the safest way to get it set up and running without causing too much stress to my shrimp. I initially only went in to buy substrate for a new tank which I was planning to buy elsewhere but I discovered they had the tank for a MUCH lower price than I was expecting to pay. In the end, I bought a new tank, better substrate, shrimp food and some accessories and the total was $20 less than the price of the tank alone at the other retailer! I am so glad I decided to visit Fine Pebble first, and after seeing their range of plants, shrimp and tank accessories I will definitely be shopping with them again. Thank you so much!

  • 5/5 Michael K. 2 years ago on Google
    The guys from Fine Pebble Aquarium were very helpful very knowledgeable and also very polite to their customers highly recommend them I will rate 10 out of 10 customer service

  • 2/5 Christian M. 2 years ago on Google
    First time here was great, next two visits experienced Average service, elitist staff ,over priced stock at average quality. I'd suggest shopping around.

  • 1/5 Kevin C. 2 years ago on Google
    Delay on my product, was never notified. I received it 2 weeks later only after emailing them Been 1-2 months never received a tax invoice which i requested 3 times, and called 3 times. No one ever called me back or emailed me back.

  • 5/5 Manit D. 2 years ago on Google
    Eric is an absolute legend, I am considering aquarium now just so that I have a reason to come back here. He made an absolute masterpiece of a tool fot me in few minutes to help me with my car while i wanted just the hose. 🔟

  • 5/5 priyesh p. 2 years ago on Google
    I just went in to browse around the store and was clearly not in a position to buy a tank, yet the sales staff were extremely generous with their time, sharing knowledge and were warm without any pressure to sell. Hope to see you again and put some cash down. Fantastic experience.

  • 5/5 Louis W. 1 year ago on Google
    Great experience. I came to upgrade our fish tank. There were a number of people working on the shop but everyone was busy. I waited 15 minutes before someone was free to talk to me. They then spend the next 30 minutes plus to talk me through all the consideration to select the right tabk that fits our need. There was no rush, no pressure and he stayed with us the whole time to answer any other questions. We felt the genuine intent to find the best outcome for us. We ended up buying probably one of the cheaper ones available. We saw this was the same with every other customers in the shop. If you know what you need, it's grab and go. If you need advice, they will take their time and give genuine advice, just be patient and wait for your turn.

  • 5/5 Greg M. 2 years ago on Google
    Great aquarium with very knowledgeable staff like Eric.

  • 1/5 Kat K. 2 years ago on Google
    Sold me goldfish with white spots 4 days ago now infected my whole tank. Worst experience ever!

  • 5/5 Andre A. 2 years ago on Google
    These guys a are awesome. So much valuable advice

  • 5/5 Ken O. 2 years ago on Google
    A really good fish shop. Has heaps of stuff and really friendly and helpful staff.

  • 5/5 hotdog man (. 2 years ago on Google
    Mick is great very helpful and will work with you to build your dream tank. Out of all the shops IV been to I recommend this one.

  • 5/5 Gideon R. 4 years ago on Google
    Good collection. Friendly staff.

  • 5/5 li z. 4 years ago on Google
    very friendly staff,variety of choices

  • 5/5 Benny “Bennyskaus” S. 1 year ago on Google
    I have been going to fine pebble for almost 5 years now. They are honestly the best fish shop in Sydney. Like their fish, their staff are quality. They are knowledgeable, warm, friendly, and, most importantly, they are honest. I wouldn't go anywhere else if you are looking for great service and perfect fish.

  • 5/5 Marcus T. 9 months ago on Google
    Great aquarium, it always has clean tanks and healthy fish. Variety is great, prices reasonable, and staff are really knowledgeable. Will definitely be back!

  • 5/5 Charlotte S. 8 months ago on Google
    Go to aquriam in Sydney. The staff are all so friendly and welcoming. The layout of the store is big with lots of different options in stock, tanks, and fish. They keep all tanks to a high standard and never seen any sick fish, which I have seen in quite a few other stores. Hands down the best in the area.

  • 5/5 Brian M. 11 months ago on Google
    I bought a Teco Chiller from them to build my ice plunge. The staff are always so lovely to deal with and even helped me with my ice plunge setup. They are always super welcoming when my kids want to come in and look at fish

  • 5/5 Matthew F. 1 year ago on Google
    Great staff always super helpful and attentive. Great assortment of freshwater and saltwater fish. Great store 10/10

  • 5/5 Joe T. 1 year ago on Google
    Greatest aquarium shop in Sydney, incredibly knowledgeable and friendly staff go above and beyond. Can't recommend this place enough!

  • 5/5 Jabbar R. 1 year ago on Google
    Staff were very friendly and helpful. Reasonably priced. They have a wide variety of fishes and hardscapes.

  • 5/5 Craig F. 1 year ago on Google
    Great selection, healthy fish, great prices and most importantly, great staff!! Always happy to take the time help with our fish related questions, even when it's for a plain little guppy. Can't recommend them enough. 6 stars.

  • 5/5 jon w. 1 year ago on Google
    Went in over the weekend for the first time and was surprised how big this store is. There are plenty of corals and equipment to choose from and the owner served me and was very helpful and good to deal with. Went in for a heater after being to crystal palace around the corner and it was $20 cheaper for the exact same heater. Will be going back as they have a large array of corals and fish to choose from at reasonable prices .

  • 4/5 Sean H. 4 years ago on Google
    Good range, great service and more importantly decent prices

  • 5/5 Christevan Givenchy T. 1 year ago on Google
    Love the friendly staff. Very helpful and well informed. The dry good also comes with a competitive price and live stock looks healthy.

  • 5/5 Michelle 1 year ago on Google
    My absolute favourite aquarium store in all of Sydney. Friendly, knowledgeable staff that are quick to spot and remember customers! Great prices, great selection, I still think about this store even though I’ve moved about an hour and a half away.

  • 5/5 Christopher D. 1 year ago on Google
    The service is outstanding They treat you like family and when I an emergency in my tank they came out and saved me from losing all my fish

  • 5/5 gambitgreen 1 year ago on Google
    You can't find a better group of people than those at fine pebble, they have helped me go from a novice to an educated enthusiast and my dog loves all of the staff there and enjoys every visit

  • 5/5 Steve A. 1 year ago on Google
    These guys are legends.. got it all for aquariums.. great service.. massive range... and have it all when it comes to coral.

  • 5/5 Nate Cole (. 1 year ago on Google
    Great service and knowledge and an excellent choice of everything. Certainly the best aquarium shop I've found in the inner west.

  • 5/5 Ashley S. 2 years ago on Google
    The team at fine pebble are absolutely amazing. The team spend so much time with each customer making sure all of their questions are answered. They always make sure provide each customer with the best service possible. Whether its a small sale or a large one.

  • 5/5 Ting G. 1 year ago on Google
    The staff are extremely knowledgeable and helpful. The price is very compatible. We got most of our fish for our two tanks here and ready to start a third tank!.

  • 5/5 Peter B. 3 years ago on Google
    Very good customer service and great place to get your Aquarium needs.

  • 5/5 D H. 3 years ago on Google
    Great stock of plants and hard scape. Very helpful staff

  • 5/5 Luke T. 3 years ago on Google
    Extremely helpful, went over and beyond to make sure I got what I needed to keep my tank healthy.. highly recommended..

  • 5/5 Harpal S. 3 years ago on Google
    One of the best Aquarium shops in the Ryde area.

  • 5/5 Bronte S. 3 years ago on Google
    Fab customer service, nothing is too much trouble from this team!

  • 3/5 Sunny -. 3 years ago on Google
    Staff are knowledgeable, very easy to deal with if you can get their attention. Went in store for an aquarium tank to be quoted, and was told that they would need to check with suppliers and call me back. I have since followed up by phone 3 times over the course of over 3 weeks leaving my number each time and leaving specifications of the tank I wished to have quoted on. Still no call back, still not quote. I won't be getting my tank from here.

  • 5/5 Sam S. 3 years ago on Google
    Came in earlier and spoke with some incredibly helpful staff and some just as knowledgeable regulars! Great place for newbies and clearly experts

  • 5/5 Chris J. 3 years ago on Google
    Very helpful staff!

  • 5/5 Craig de L. 3 years ago on Google
    Great service! They really care about fish! Good experience and knowledgeable.

  • 5/5 Saif M. 3 years ago on Google
    Quality fish collection. Very friendly and helpful staffs.

  • 5/5 Madison H. 3 years ago on Google
    The staff are so helpful and lovely, a new favourite shop for sure!

  • 5/5 keith R. 3 years ago on Google
    Very knowledgeable and friendly. Great for beginners into raring fish /water creatures

  • 1/5 Joanne M. 3 years ago on Google
    I placed an order on October 15. By October 25th nothing had happened. I emailed the shop and was told one of the items I bought wasn't in stock and that they were waiting to hear from the supplier if they would be getting it or not. They were supposed to have an answer by COB that day. It is now November 11 and not only do I still not have my items, but I have not I heard from the shop either. First of all, if the item wasn't in stock then I shouldn't have been able to purchase it in the first place. But mistakes happen, you know? However even if I look past that to not hear anything from the shop for over a week, and then only because I contacted them myself, and then to still be waiting with no further communication well over a week later is not good enough. I understand that we are in a pandemic and some things are in short supply, but that is no excuse to treat customers like this. I will be seeking a refund.

  • 5/5 Sam B. 3 years ago on Google
    Went in there knowing nothing about a pond at our new rental, and the guys were so helpful explained heaps and pointed me in the right direction.

  • 5/5 M M. 3 years ago on Google
    Really great aquarium! Run by knowledgeable and caring staff, we have visited many times and have got most of our fish and supplies from this store. The staff are very honest and take time to explain the basics to you. Definitely recommend!!

  • 5/5 Megan T. 3 years ago on Google
    Fantastic staff who are super friendly and very knowledgeable. They take the time to truly understand your needs/wants and give solid advice. Rick and Sebastian told us not to hesitate to call for advice with quarantining when we had our first dreaded ich outbreak, they were always there to provide support over the phone. The shop is well stocked with both equipment and livestock, and very reasonably priced. Highly recommend to anyone in this hobby!

  • 5/5 Timeshare C. 2 years ago on Google
    Probably the smallest purchase ever made in this shop, but the Filigree plant looks great in my upgraded tank and waiting for its resident Betta to arrive. Friendly staff and a dazzling selection of coral and tropical fish. Update: bought 2 catfish recently for my Betta tank. Staff gave me great advice contrary to what I'd read online about community fish (guppies). My tank is spotless from the catfish doing their jobs and all fish are getting along!

  • 5/5 Ana P. 3 years ago on Google
    The guy who served me was extremely nice, we had a great chat and laugh! He helped me out with the catfish, shrimp and plants. Going there made my day!! Thank you! Will definitely be coming here from now on!!

  • 4/5 William B. 3 years ago on Google
    Great place with loads of fish, and equipment. Staff are great, but at times it can be hard to get service since it gets quite busy! Unfortunately I have recently purchased some fish that ended up having some sort of illness from here, one was dead by the time I got home and the other died the next day... :(

  • 5/5 Max L. 3 years ago on Google
    Fine pebble a great local aquarium. There are tanks galour, plenty of fish (especially tropical and cichlids) and all the newest tech. The boys are fantastic and knowledgeable and also love a good yarn.

  • 5/5 Craig J. 4 years ago on Google
    Great livestock range, good selection of tanks and other gear, excellent staff who can tell you anything you want or need to know and if they don't have it, they're willing to try getting it

  • 5/5 Alan M. 4 years ago on Google
    Excellent staff and care of fish!

  • 4/5 manjil b. 4 years ago on Google
    Good place

  • 5/5 Linda A. 3 years ago on Google
    Terrific service and quality in corals and fish

  • 5/5 Stomp 3 years ago on Google
    Friendly and informative staff

  • 4/5 Phillip D. 3 years ago on Google
    Wide range of fresh and marine. Friendly staff. Reasonable pricing

  • 5/5 Timmy O. 3 years ago on Google
    Shop is small but every corner is awesome. Very patient and helpful with everything that you need. Dolce was extremely pleasant to deal with. Me having a zero fish knowledge, she definitely installed alot of info in my head. She never work and sell just for the sake of it..she is very passionate! Will definitely recommend the team

  • 5/5 Marvin L. 3 years ago on Google
    Friendly staff that are there to help but don't pester you. Nice selection of tropical and marine set ups.

  • 5/5 king F. 3 years ago on Google
    The most helpful guys so pleased with our order many phone calls and changes on my end and never was it a problem will be shopping here from now on absolutely old school service and care

  • 5/5 Theja B. 3 years ago on Google
    Best place. They have a good understanding of fishes esp. For a starter like me. So good suggestions and advise on what should I do. Have a wide variety of fishes including different guppies and betta fishes. Love the place and love the guys.

  • 5/5 Nyki 3 years ago on Google
    Great online purchasing experience, great prices and speedy delivery. Thanks!

  • 5/5 Megan D. 3 years ago on Google
    Super helpful, friendly and honest - will continue to go back to these guys and not the aquarium I was previously going to.

  • 5/5 Elliott C. 3 years ago on Google
    Best range of scolys I've seen in ages. Reasonable prices on them and friendly staff.

  • 5/5 Timothy B. 3 years ago on Google
    Friendly staff, great range

  • 5/5 MMCS P. 3 years ago on Google
    Very Friendly and a good amount of stock!

  • 5/5 Jisha B. 3 years ago on Google
    Great shop love their service.

  • 5/5 Abhinab Bhakta K. 3 years ago on Google
    Excellent place, exceptional staff. Knew all about Nepal and loved his stories :)


Call +61 2 9798 5608 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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