I feel that I'm very understanding having worked at a restaurant for several years in the past, but this location disappoints me pretty often. I ordered a crunchwrap supreme after work yesterday and there was barely any lettuce on it, and what was there tasted old. Like a quarter of it didn't have meat at all, and the corn tortilla was really soggy. It was a sad dinner that was supposed to cheer us up after a meh day.

Normally, this Wednesday night visit is a welcome one following our midweek Bible study opportunity. However, this evening was not a pleasant one. When we arrived at the store just prior to 2030, 8:30 people time, there was one of the workers in the lobby putting the chairs on the tables. Silly me, the door says the dining room is open until 10 PM, or 2200 military time. That is a an hour and one half from the time we arrived. We disembarked from our vehicles and entered the building. From behind the counter, I heard the exasperated blubbering of an individual say, "Nevermind, they came inside, any ways." That individual was dressed in a leadership attire and was giving direction behind the counter to other employees. The only summary of this situation is that she did not wish for the dining room to remain open and was trying to look like the lobby was closed. Fortunately, we did not further disturb the already flustered leadership employee and her staff. We ordered at the kiosk quickly and sat down to wait for our food. The bright spot prior to our food arriving was that one of the employees kindly brought our beverage cups and the bottle of water we ordered with our food to our table. We were joined later by several couples and a family of five who joined in the dining experience in the building. They were treated more congenial than we, and received service at the counter by an individual. The leadership individual had disappeared after I asked if the dining room was closed. I only hope her disgruntled attitude was the result of a "no good, very bad day" at the Bell. Our food was prepared and we retrieved it at the counter. It was prepared to order and nothing was amiss. The diligence this staff gives in preparing our order is consistent with those who care and are attentive to the details ofl their patrons. I did not feel the food was ill-prepared nor that it was uncharacteristically unappetizing. The individual in leader of the shift was unseemingly distraught and disgruntled that patrons would enter the store more than an hour before the dining room closed. That sets a bad tone for the employees to follow as an example before their patrons. If the dining area is to remain open until 10 PM, then service should be EXPECTED until 10 PM! Too many are closing early to get out fast and do minimal to prepare for the next shift or to care for their patrons. Customer service is what keeps EVERY establishment in business. One question I should never have to consider when CHOOSING to dine-in at a restaurant facility is "How much do I have to tolerate or endure to eat in your dining facility?" A customer should NEVER be greeted with an aggravated bluster of sighs, or not-so-subtle murmuring, hoping I would hear such attitude and leave. With our guests we easily spent $75 to dine in your facility. If the attitude does not improve, we can easily spend that money elsewhere and try to minimize the level of frustration our eating in does to the leadership attitude at this franchise location.

Night And Day. Enclosed are my pictures and experience from my Martin TN 38237 Taco Bell. Its completely the opposite from Union City that is to say my experience here was very positive and clean. The food was prepared correctly and the cleanliness here I would score a solid 94 out of 100 to be sure. While I would describe food preparation at the Taco Bell in Union City to be unrecognizable from from what you actually ordered. I would instead describe the food prep at this location as expertly made. Unlike Union City location where my order takes up to 20 minutes for two items for it to be wrong and inaccurate, at this location its exactly what we asked for. We frequently grab food for a vegetarian so this is of the utmost importance for us and of course for you. One table in the pictures below actually shows a wipe mark where they were dutifully keeping up with the cleanliness.

Burritos were great... the tacos were not. Ordered 4 tacos light lettuce, they literally only put meat and sour cream in a tortilla shell. On a regular taco that wasn't supposed to have sour cream.

How i show up and u dont serve food at 8am, there was no line to the point i had to make sure, online, ya was even open since no one was responding and u have hardly any good breakfast items but wont make me a crunchwrap supreme. U have no one on ur line and ive bought before same item at same time but today its a no cuz i was going to make ya work. Smh!

It was good when you need some quick food cause you hangry 🫠

Total garbage of a clearly placed order gone oh so wrong. Receipt was correct on the order details food in the bag was definitely not.

Pretty good. Food quality is going downhill. I wasted my money. I will not do it again.

Last time wasting my money here. Ordered a crunch wrap supreme with extra sour cream. Not only was there not extra sour cream, the whole thing was only about a half inch thick. Hardly any meat tomato sour cream lettuce. Mostly cheese and wrap. At other taco bells there at least an inch thick. Plus it doesn't look like you can order with a person. No menu board up above. Front door parking is for mobile pick up only. Highly disappointed in my home town taco bell. Lessoned learned.

Ordered 4 burritos. Drove 20 minutes home to find out they didn't put any meat on 3 of the burritos. Also got a chalupa box, they gave us 1 singular cinnamon twist.

Food is cheap, it's exactly what you expect from a taco bell. Service is hit or miss. I like to have my order taken, but sometimes they just ignore you and you have to use the kiosk.

I realize my daughter works there but even when I've come in when she isn't working some of the ones working there are just rude, obnoxious, and hateful. Seriously? If you hate your job that much and you're that miserable, find another job.