1/5 Luca P. 1 year ago on Google • 300 reviews
2023/10/9
Obscene
customer
service.
I
have
been
refused
seating
at
a
shared
table
despite
there
were
several
available
seats
just
because
other
customers
were
seated
to
same
shared
table.
If
a
table
is
by
definition
"shared"
and
there
are
seats
available,
it
should
be
allowed
to
seat
there.
At
least
the
staff
could
ask
the
other
seated
customers
if
they
mind
the
presence
of
other
people
at
same
table
(but
if
they
mind,
they
shouldn't
seat
in
a
shared
table
in
first
place).
Outside
was
cold
and
heavy
raining
and
the
staff
leave
a
loyal
repeater
customer
like
me
(more
than
15
visits
till
now)
outside
without
respect
and
consideration.
I
ended
up
wet
and
cold.
No
mention
the
staff
is
still
wearing
masks
so
you
cannot
even
see
their
smile,
just
like
in
a
hospital...
these
people
have
zero
sense
of
hospitality
and
service.
No
good
training
and
no
sensibility.
Shame.
First
review
was:
Excellent
good
restaurant
with
some
room
for
improvement
The
shop
is
very
popular
and
therefore
there
is
often
a
long
waiting
list.
That
creates
issue
for
the
customers
who
are
awaiting
outside,
especially
in
cold
winter
season.
I
think
they
could
at
least
provide
some
blankets
and
hot
drinks.
I
felt
like
staff
is
really
too
busy
and
cannot
properly
think
to
customer's
comfort.
Pity.
Another
issue
is
they
keep
the
entrance
door
always
opened
with
cold
wind
coming
inside
and
reducing
the
comfort
of
shop.
I
told
them
that
cold
wind
came
right
over
me
and
I
felt
cold,
then
they
kindly
closed
the
door,
to
open
it
again
30
second
later
to
welcome
a
guest
and
left
it
open
despite
the
cold
wind
coming
inside!
I
got
an
otitis.
Food
is
really
healthy
and
delicious,
atmosphere
is
amazing,
interior
are
natural
and
elegant,
outside
seats
are
lovely.
Hope
they
will
start
caring
more
of
customer's
confort,
is
really
the
only
issue
of
this
place.
2023/4/1
Service
extremely
slow
and
not
efficient.
Entrance
door
always
opened
and
cold
wind
gets
inside.
2023/10/5
Service
extremely
slow
and
not
efficient.
They
left
guests
waiting
long
time
while
there
were
avaioable
tables
both
inside
and
outside
(apparently
not
reserved)
6 people found this review helpful 👍