As expected, disappointing. I arrive 7 minutes late and without telling me they pass everyone in front of me. I'm leaving after 40 minutes of waiting, a little communication would have been appreciated, I am a person who is paying for these services and I always have to end up turning to the private sector.

The Cuban doctor has no idea what he is doing, it is the third wrong diagnosis I have received, I will proceed to file a claim and report. For the first time, Dr. Saniz called me apologizing and this time the neurologist told me that how can facial tremor be diagnosed if I don't let myself take off the mask, now I have dystonia in my face. Beware of the skinny Cuban from the emergency room who has no idea what he is doing. The only thing he knows is to prescribe Diazepam for everything.

Very difficult to talk on the phone, they are always busy and tell you to call later and hang up on you. One day I went for an analysis, the person at the reception is the person with the least desire to do his job well that I have ever seen. Unbelievable. He must have his place and he must no longer care at all about serving people well. very sad

Zero empathy from staff. In line with the rest of public management. A pity, because we are talking about health, ours, and we do not come to ask for alms but to receive the minimum attention to which we are entitled.

(Translated by Google) Luckily I go little, but whenever I go and it is not collapsed, the care is very good, especially from my doctor. On occasion, I have had to go to another CAP in Mataró and none of them treat you as well as here. For me it is the best without a doubt. Thanks! (Original) Por suerte voy poco, pero siempre que acudo y no está colapsado, la atención es muy buena, en especial la de mi doctora. Alguna vez, he tenido que ir a otro CAP de Mataró y en ninguno te atienden tan bien como aquí. Para mi es el mejor sin duda. Gracias!

(Translated by Google) You can leave the phone ringing for hours and they won't pick it up. If you get a call from the emergency room doctor, drop it off and it's a "how can I help you?" And answer "who were you?" ... in any case, they always tell you to go to the hospital emergency room. (I also talk about when there was very little covid incidence). This CAP has always worked 'at its own pace', but since the pandemic ... it doesn't matter if there is a lot or little incidence (Original) Pots deixar el telèfon sonant durant hores i no te l'agafen. Si aconsegueixes que et truqui el metge d'urgències despenges i és un "en que puedo ayudarle?" I respons "quien eres?"... en tot cas, t'indiquen sempre d'anar a urgències de l'hospital. (també parlo de quan hi havia molt poca incidència covid). Sempre ha funcionat 'al seu ritme' aquest CAP, però des de la pandèmia.. dónda igual que hi hagi molta o poca incidència

Es una vergoña que un centre médic com aquest segueixi obert. Si per ells depen hem puc morir abans de ser atés.

Good service. Very kind medical personnel.

Good attention.

(Translated by Google) Spectacular attention received by the team. Thank you so much! (Original) Espectacular l’atenció rebuda per part de l’equip. Moltes gràcies!

Molt bona atenció i tracte. Tant presencial com consulta per Internet.

Tal y como está la sanidad pública, funcionan bien, se les ve organizados y coordinados y ponen mucho interés y buena voluntad.

You call and call and call.....and it tells you that you are the first on the waiting list and then "at this time we cannot answer you." A shame.

The Cuban doctor is a danger, how can he treat the sick? I went for migramyes and he told me to come back only if I lost consciousness

I've been calling for two hours and no one picks up the phone.

Hello everyone, center: very professional, very attentive. Pleasant as well as efficient telephone service

and because I can't rate negatively

You call and you can stay for a whole day, the waiting list is still number 5.. You go and they are angry with each other.. We all pay for this health...

Servei d'infermeria fatal. Més d'1h d'espera tot i tenir cita concertada

Te dicen que llames antes de ir... llevo llamando 1:45h y no cogen el teléfono... te ponen la música...

(Translated by Google) It's been a real disaster for more than half an hour listening to music and this forces me to go to the place I had scheduled visits and I see that in my health I saw when checking that they were canceled, I wanted to see what happens but it was not possible talk to no one (Original) Un verdader desastre porto mes de mitja hora escoltant música i això m'obliga a anar al lloc tenia programades visites i veig que a la meva salut he vist al comprovar que estaven anul·lades, volia consultar a veure que passa però no ha sigut possible parlar amb ningú

(Translated by Google) We can't complain. They are people treating people and they do what they can. No more and no less. They are not to blame, it is the Administration. And aside from the fact that there is always a black chickpea everywhere, I think it would be too bold to score with a 10, but with a 9 I think I do enough justice for them and them. (Original) No ens podem queixar. Son persones tractant a persones i fan el que poden. Ni més ni menys. No es culpa d'ells, ho és de l'Administració. I deixant a banda que sempre hi ha un cigró negre a tot arreu, jo crec que seria massa agoserat puntuar amb un 10, però amb un 9 crec que faig prou justícia per a ells i elles.

Terribly rude receptionists.

The treatment in this CAP is a shame. We have asked for the change and they have given it to us in two days. A month and a half for the family doctor to visit you so that, in addition to not helping at all, she showed a total absence of interest or concern for her patients. After several attempts and without obtaining any other answer than “live a normal life and eat healthy”, upon changing CAPs and receiving more humane and professional care than at the Cami Ral CAP, my husband was diagnosed with ALS just three months later. , having done the necessary tests that the doctor at the Cami Ral CAP did not bother to ask for.

The pediatrics team is a 10! David and Marta are always available by phone and if necessary they will visit you on the same day!