Featured Reviews


Frequently mentioned in reviews: service (15) experience (6)
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  • 5/5 Babazile L. 1 year ago on Google
    From when I made a call to when I came in and when I collected my glasses and I must say I was served by different people, the service is so on point. I was served by 4 people in all but I still feel it was one person. Please keep it up guys, you really are excellent on customer care services. Will be visiting the shop just to feel important in as much as you told me to come after 24 months 😜
    1 person found this review helpful 👍

  • 5/5 Nomcebo D. 1 year ago on Google
    I had a great experience at Spec Savers- New Mall. Thanx to Dr Dlamini and team for the excellent customer service.
    1 person found this review helpful 👍

  • 5/5 Thabiso D. 2 years ago on Google
    Thank You Spec Savers! Had a life changing experience at the Spec savers at the New Mall in Mbabane. Very professional service, appointments were arranged with ease and were exactly on time. I was handled with absolute care both by the receptionist Mr Nkululeko and the Optometrist Mr Thalente. The place was so clean and welcoming and I was immediately at ease knowing that my health is in great hands. Having stated the trouble with my eyes, it was resolved by the passionate optometrist who was ever smiling and explanatory throughout my session. I truly felt like a VIP. The service was amazing, You Have my 5 stars without a doubt!
    1 person found this review helpful 👍

  • 5/5 Edrida K. 2 years ago on Google
    The service the minute you enter the place is amazing . You get a very warm welcome and they are patient and helpful. The optometrist is professional and thorough. The plus for me was that he explained everything in detail in a simplified way.
    1 person found this review helpful 👍

  • 5/5 Menzi N. 2 years ago on Google
    This was not just a consultation but an experience and an eyeopening lecture. Thank you so much Mr. Thalente Lushaba, you are such a blessing in the industry. The passion in what Thalente does shows in the way he explains everything. I was also attended well at the front desk, went through with my consultation... Keep it up Mr. Lushaba and your team... You deserve all 5 stars!!
    1 person found this review helpful 👍

  • 5/5 Melusi N. 2 years ago on Google
    The service is comprehensive. The optometrist is so knowledgeable. His explanation of my eyes' ailments was well put. The front office staff is also impeccable. Friendly and informative. Thank you Spec-Savers @ the New Mall. A solid 10/10 for me.
    1 person found this review helpful 👍

  • 5/5 Daily Dose of K. 2 years ago on Google
    The experience from the beginning was blissful, the warm welcome from the door by the receptionist to my consultation with Mr Thalente Lushaba who was so eager to help me get to the root of the problem. My eyes used to be my biggest downfall in my daily activities because of the complications I had but having gone for my check up and recieving my beautiful specs I can tackle any obstacle with ease especially driving in the blinding sun. Thank you Spec Savers!
    1 person found this review helpful 👍

  • 5/5 Ngetiey N. 1 year ago on Google
    I had the most amazing experience. From Dr Dlamini to all the staff....helping me choose the perfect frame and not being tired of me saying i still can't get the right one. We had to try on so many different ones but they helped me with a smile throughout. Each one giving an opinion here and there...I would highly recommend Spec Savers❤

  • 5/5 Kolawole O. 1 year ago on Google
    Excellent and quick customer service. Got in and out, hassle free, very kind and patient optometrist and the glasses came out perfect first try. Couldn't be happier. 10/10 would highly recommend!

  • 5/5 Mhlonishwa M. 1 year ago on Google
    Great service. Great smiles. Nobokhuluma siSwati 😅

  • 5/5 Ndelwa L. 1 year ago on Google
    Love love their quick and efficient service, and the discounts they offer. Also took the shortest time to get my glasses and they have a variety of spectacular affordable frames to choose

  • 5/5 Velile D. 1 year ago on Google
    Honestly you guys deserve more than the 5 Stars. Your service was just on point from the first time I walked in to the check up and later collection everything was just perfect. Thank you for your excellent service will definitely recommend to others.

  • 5/5 Dlamini la W. 1 year ago on Google
    I had an amazing experience at this outlet. As a returning customer, the service was even better.From the Receptionist, Optometrist the staff who helped me choose my glasses. I was kept informed of of the progress of my order. I am happy with the product which came before the 14 days.

  • 5/5 Bulelwa H. 1 year ago on Google
    Their customer service is amazing, the employees are really nice and patient while helping you out and they explain everything so clearly. And i absolutely love my frame its a perfect fit and it was quite affordable

  • 5/5 Khensani M. 1 year ago on Google
    I made a booking online, in a hour or 2 they called me to confirm my appointment. The service was really great. They made me feel like a really valued client. And got my spectacle on time😊

  • 5/5 mpumi s. 1 year ago on Google
    Specsavers undoubtedly has the best staff. Such great service and communication . Keep it up guys :)


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