Tried to stay tonight but started seeing bugs coming from the walls and around the bed. When told they requested another room. But who would want a to stay after that???? Asked for a refund and was refused. Staff didn't even check the room in question. Very gross. Not recommended!! I guess they really needed the money I wasn't refunded. I hope they use it wisely 🤣🤣🤣

Room was very clean, comfortable and good size with very nice furniture. Have stayed there over the years but the current owner in 2022 has made some wonderful improvement. Great value, near fuel and restaurants, friendly staff., I will definitely be returning & do recommend at Lake Gaston Inn.

Tried to stay tonight but started seeing bugs coming from the walls and around the bed. When told they requested another room. But who would want a to stay after that. Asked for a refund and was refused. Staff didn't even check the room in question. Very gross. Not recommended!! I guess they really needed the money I wasn't refunded. Staff very unprofessional and room had strong musty smell and mildew on wall in bathroom.Would give 0 stars if I could because hotel is not even worth the 1 star that I gave it.

Absolutely horrible. First tried to have us pay him cash and cancel our hotels.com order. Then accepted our receipt and gave us a room. We ordered non-smoking King bed room. The room was filthy. Bugs between the bed and night table, curtains torn and broken, pretty sure I saw bed bug carcass on the mattress and then went to lean on the bed and it's totally broken... It about dumped me in the floor. 10/10 do not recommend. We did not stay. Terrible!!

Sadly this is not the great hotel it could be. Like others have mentioned it does have an active infestation, the folks who own it are not maintaining it, I'm not even sure if they're aware of American standards of cleanliness. They are very rude and they stole my dad's card information. Thanks for being the only downside of our vacation.

Great place except for finding cigarette butts in the coffee pot. That just made the experience bad.

This is a nice hotel, but it seems like it needs better maintenance.

The Morning/afternoon clerk was very kind & professional. She was very busy and still answered every question I had about the surrounding places to eat and visit with a nice caring response. The rooms were clean, and the AC/Heat worked perfectly. The housekeeping was very nice and brought clean towels, rags & toiletries when asked. Also, changed sheets and bedspread and vacuumed/cleaned the room when I asked (I keep a do-not-disturb Sign up) and never had to wait too long. Will be back.

This hotel is a really bad, I was traveling with my family and my kids where really tired from the long driving hours and we found this little “Hotel” we check in at about 12:45 am and my husband woke up at 3:45 am and we notice both bed where fill fill with bed bugs i just rush out of there as quick as i can, they have a strict policy of no money back but please they need to maintain the cleaning of the rooms its not fair at all for someone like us that are not from the area.