(Translated by Google) Royal Prima Hospital is very good clean, service is clear, calm, Very salute with management. But it's a shame I love 1 star. Why are good hospitals employing digestive surgeons like Mangema Junias Robert Sinaga Very immoral, not ethical, not polite, not friendly, not friendly. The same patient snapped harshly, glared at his ugly eyes. The patient asked he was rude, the patient asked the patient even high notes and could not ask questions, surprised to be the patient and his family asking who? If you're already good at doing your medical treatment, many people cancel surgery with Dr. Mangema Junias Sinaga Sp. Bd Including my parents. Roughly speaking, I also asked instead of being abused, I told him to shut up and leave the room, if it wasn't because of the hospital, I had your mouth gas mangema. Please give the doctor a test like this, you tell the undercover management or family management to use BPJS. This doctor is really disgusting. (Original) Rumah Sakit Royal Prima sangat bagus bersih, pelayanan jelas, tenang, Sangat salut dengan management. Tapi sangst disayangkan saya kasih bintang 1. Kenapa rumah sakit bagus mempekerjakan dokter bedah digestif seperti Mangema Junias Robert Sinaga Sangat ngk bermoral, ngk beretika, ngk sopan, ngk ramah, ngk bersahabat. Sama pasien bentak kasar, melotot matanya yg jelek itu. Pasien nanya dia kasar, krluarga pasien nanya2 malah nada tinggi dan ngk bisa bertanya2, heran jadi pasien dan keluarga nanya kesiapa? Kalau udah pintar ngapain berobat amamu, banyak orang batal operasi ama si Dr. Mangema Junias Sinaga Sp. Bd Termasuk orangtua saya. Dikasarin, saya juga nanya malah d kasarin, saya balas suruh dia diam dan tinggalkan ruangannya, kalau ngk karna di rumah sakit, udah ku gas mulutmu itu mangema. Tolong dokter gini tes lah kalian suruh management menyamar atau keluarga management pakai bpjs. Ini dokter benar2 menjijikkan.

(Translated by Google) I strongly do not recommend this hospital. The doctor's action was very slow even though my mother was very in pain due to urinary infections and kidney stones, more sad again, my mother was told to go home two days after the laser even though the mother was still in a state of fever and very weak ,, there was no tolerance we still stayed at home sick even though we will pay in general on the grounds that there are still many patients queuing to enter this hospital, my mother bpjs and going to VIP class but still not tolerated from the hospital. It's sad to see doctors who don't care about patients and only think sick people are business ,, I will never come to this hospital again for hospitalization (Original) Saya sangat tidak merekomendasikan rumah sakit ini. Tindakan dokter sangat lambat meski ibu Saya sudah sangat kesakitan akibat infeksi kemih dan batu ginjal,, yang lebih mirisnya lagi, ibu Saya disuruh pulang dua Hari pasca laser padahal ibu masih dalam keadaan demam Dan sangat lemah,, tidak Ada tolerasi kami tetap tinggal di rumah sakit meski kami Akan bayar secara umum dengan alasan masih banyak pasien yang antri utk Masuk rmh sakit ini,, ibu Saya bpjs Dan Naik kelas ke VIP tetapi masih tidak mendapat tolerasi Dari rumah sakit. Miris melihat para dokter yang tidak peduli pasien Dan Hanya berfikir orang sakit adalah bisnis,, Saya tidak Akan pernah datang ke rumah sakit ini lagi untuk rawat inap

(Translated by Google) That's right, the hospital! My parents want an operation but I can't go in because I haven't visited yet! The security guard's mental illness! The problem is that my father is sick! I have to wait outside the building with my grandfather who just walks must be guided! Security is okay, but look at the situation too !! (Original) Yg bener aja rumah sakitnya! Orang tua saya mau operasi tapi saya gak boleh masuk karna belom jam besuk! Kan sakit jiwa satpamnya! Masalahnya yg sakit itu ayah saya! Saya harus nunggu diluar gedung sama kakek saya yg jalan aja harus dituntun! Keamanan boleh tapi lihat situasi juga dong!!

Good service, nice level 1. Bpjs room Good nurse

(Translated by Google) Royal Prima Hospital is one of the largest public private hospitals in North Sumatra which serves the public for various diseases. This hospital was founded around 2011 and began operating trials in 2013 and has been operating since 2014 and has become a BPJS partner. When the Covid Pandemic hit, this hospital became one of the referrals for Covid Patients in Medan. The service at this hospital is pretty good, where the employees serve patients and their families in a friendly manner. The nurses are also readily 24 hours in carrying out their duties, both in the emergency room and other rooms. In general, this hospital is recommended for those who want treatment. What needs to be considered is a rather small parking area, a cafe that is not 24 hours and limited wifi access 🙂 (Original) RS Royal Prima adalah salah satu RS Umum Swasta terbesar di Sumatera utara yg melayani masyarakat untuk berbagai macam penyakit. RS ini di dirikan sekitar tahun 2011 dan mulai beroperasi percobaan di 2013 dan beroperasi tetap sejak tahun 2014 dan menjadi mitra BPJS. Saat Pandemi Covid melanda, Rumah sakit ini pun menjadi salah satu rujukan Pasien Covid di Medan. pelayanan di RS ini lumayan bagus, dimana para pegawai melayani pasien dan keluarga pasien dengan ramah. Para Perawat juga sigap 24 jam dalam menjalankan tugas, baik di ruang UGD maupun ruangan lain. Secara umum rumah sakit ini direkomendasikan untuk yg ingin berobat. Yg perlu di perhatikan adalah tempat parkir yg agak kecil, kafe yg tidak 24 jam serta akses wifi terbatas 🙂

(Translated by Google) Please for the parking manager to be replaced or tightened up again, I'm just there and the motorcycle driver is on the 3rd floor, my helmet is missing, there is no parking attendant and there is no responsibility, maybe there have been many incidents there as I experienced just now , so please for the prime royal RS manager, pay more attention to the parking attendant, so that no similar incidents occur again. I am sure there are people in the players who are playing. please follow up. thank you. (Original) Tolong untuk pengelola parkir nya di ganti atau di perketat lg,saya baru dari sana dan pakir sepeda motor di lantai 3,helm saya hilang tidak ada petugas parkir nya dan tidak ada tanggu jawab nya,mungkin sudah banyak kejadian di sana seperti yang saya alami barusan,jd tolong bagi pengelola rs royal prima,di perhatikan lagi petugas parkir nya,agar tidak ada kejadian serupa lagi.saya yakin ada org dalam yang jadi pemain nya.tolong di tindak lanjuti.terima kasih.

(Translated by Google) The hospital that was not recommended, the family can't be visited ... even though the hospital ... What hospital is this, Sec. An Gery, I am also a hospital employee ... but not like this too ... every hospital has visiting hours ... if there isn't any at all ... this needs to be noticed ... hopefully management can follow it up ... and pay attention ... Hopefully the Mars Mars Assessors Team will also consider the Accreditation of this Hospital ... (Original) RS yg tidk di rekomendasikan,Keluarga tdak boleh besuk..padhal sdah sekrat ...Rumah sakit apa ini,,Sec. An Gery,Saya juga pegawai RS,,tapi tdak seperti ini juga,,setiap RS ada jam besuk...klau dsini gk ada sama sekali...perlu di perhatikan ini,,semoga management dapat menindak lanjutinya,,,dan di perhatikan...Semoga juga Team Asesor Mars Pusat mempertimbangkan Akreditasi RS ini...

(Translated by Google) SUSTER HIS JUTEK2 DO NOT LIKE. KEEP THEIR LONG SERVICE (Original) SUSTER NYA JUTEK2 BANGET GAK SUKA. TERUS PELAYANANNYA LAMA BANGET

(Translated by Google) DO NOT RECOMMEND THIS PLACE, PAKE A HUGE HOUR OF EVERYTHING. SO THAT DTG DR IS MUCH. GOD !!!! (Original) GAK MEREKOMENDASIKAN TEMPAT INI, PAKE JAM BESUK SEGALA. JADI YANG DTG DR JAUH. ASTAGA!!!!

(Translated by Google) The sisters are dirty, arrogant, CBN wifi network doesn't usually exist ???? (Original) Suster nya jutek ,sombong ,jaringan wifi CBN Tidk ada biasa nya ada????

(Translated by Google) Very disappointed with the service at this RS, you will not be this big, if not because of patient satisfaction with your service (Original) Sangat kecewa dengan pelayanan di rs ini, kalian tidak akan bisa menjadi sebesar ini, kalau tidak karna kepuasan pasien terhadap pelyanan kalian

(Translated by Google) The nurse does not respect people, there are no manners, all arrogant. Hospital management is not all right. (Original) Perawat nya gak menghargai orang,gak ada sopan santunnya,sombong semua.management rumah sakit gak becus semua.

(Translated by Google) It's been 3 days in a row I called CS just to need information, but no one has received my call. emang basic keple service ,,,, (Original) udah 3 hari berturut turut saya tlpon CS hanya untuk butuh informasi , namun tidak ada yg nerima tlpon saya. emang dasar pelayanan keple ,,,,

(Translated by Google) Very clean, and comfortable room. Doctors and nurses were very professional and friendly. The parking lot has a parking building behind it so it's very easy. Best Royal Prima Hospital. Plus the strategic location, families who accompany patients can get coffee with very good quality right across from the Royal Prima Hospital, namely at Kopi Titikoma from Surabaya. The hot coffee is the winner :) (Original) Sangat bersih, dan nyaman ruangannya. Dokter dan perawat sangat profesional dan ramah. Tempat parkir sudah ada gedung parkir dibelakang jadi sangat mudah. Terbaik RS Royal Prima. Ditambah lokasi yg strategis, keluarga yg mendampingi pasien bisa mendapatkan kopi dgn kualitas sangat baik tepat diseberang RS Royal Prima, yaitu di Kopi Titikoma asal Surabaya. Hot Coffee nya juara sih :)

Very clean, modren and big hospital

(Translated by Google) Called instead, it was turned off, ignorant, and not happy, (Original) Ditelpon malah dmatikan,cuek”,dan tdk rmah,

(Translated by Google) Excellent service! (Original) Pelayanan yg Prima!

(Translated by Google) I made an appointment long ago, but it was canceled unilaterally. what do you want .. (Original) Udah buat janji jauh jauh hari, malah dibatalin sepihak. maunya apasih..

(Translated by Google) Lift and stair access facilities are not effective. The door is not open (Original) Fasilitas akses lift maupun tangga tidak efektif.Pintu tidak terbuka

(Translated by Google) The cleanliness and comfort of the room was very good, the service was very good, my father was really controlled 24 hours when I called 5 minutes the nurse came to the room and was served kindly and carefully. Thank you I am quite impressed. And hope that good service is maintained. (Original) Kebersihan dan kenyamanan ruangannya sangat baik, pelayanan nya sangat baik, ayah saya bener2 dikontrol 24jam ketika saya panggil 5 mnt perawat udh datang ke ruangan dilayani dengan ramah dan hati2. Terimakasih saya cukup terkesan. Dan berharap pelayanan yg baik dipertahankan.

(Translated by Google) Thank you to RSUD ROYAL PRIMA MEDAN for the successful operation of my miom removal and in particular my thanks🙏🙏 to all my surgery teams Dr. Riza Rivany Spog (K) onk all of you are COOL👍👍 .. Even though I am only a BPJS Kls 3 patient, it does not reduce his services. In fact, I was there in the 6th floor of room 609c. Getting a new family feels like a lot of families visit me (because I'm a patient from a distant hometown of the regency) so no one visits me😢. The nurses who are super cool and friendly feel like their own family. Anyway, I really recommend all the hospitality and do not miss the doctors and nurses at IGD who are super attentive and really cool. Continue to maintain the service's uniqueness like the name of the hospital. ROYAL PRIMA MEDAN❤❤ Hospital (Original) Terimakasih untuk RSUD ROYAL PRIMA MEDAN atas berhasilnya operasi pengangkatan miomku dan khususnya terimakasihku🙏🙏 pada semua tim operasiku Dr. Riza Rivany Spog(K)onk kalian semua KEREN👍👍.. Walau saya hanya pasien BPJS kls 3 namun tidak mengurangi pelayanannya. Malah saya disana diruangan lantai 6 ruangan 609c. Mendapatkan keluarga baru serasa banyak keluarga yg mengunjungiku(karna saya pasien dari kampung kab.Palas yg jauh) makanya tidak ada yg mengunjungiku😢. Para perawatnya yg super kece dan ramah serasa keluarga sendiri. Pokoknya rekomended banget deh dengan semua keramahannya dan tak ketinggalan dokter dan perawat di IGD super perhatian dan keren bangett. Pertahankan terus keroyalan pelayanannya seperti nama RS nya. RS ROYAL PRIMA MEDAN❤❤

Nice

They have invisible parking in the air which is nobody can't park there

(Translated by Google) This hospital can not be used, we want to leave the goods at the bottom for covid patients, cook told us to transfer to the 5th floor, specifically on the 5th floor covid, it should be special medical who may enter the 5th floor. (Original) Ini rumah sakit tidak bisa dipakai ,kita mau titip barang di bagian bawah utk pasien covid ,masak disuruh kita antar ke lantai 5 ,secara di lantai 5 khusus covid,itu kan seharusy khusus medis yg boleh masuk ke lantai 5.

(Translated by Google) Fast service (Original) Pelayanan cepat

(Translated by Google) Hospitals are large and clean, of standard quality, nurses are often noisy and speak loudly. (Original) Rumah sakit besar dan bersih, kualitas standar, perawat jaga sering berisik dan bicara keras-keras.

(Translated by Google) The hospital is clean. BPJS services are good. (Original) Rumah sakitnya bersih. Pelayanan BPJS bagus.

Good....👍

A great hospital, nice service, nice doctor and got it's own parking area.. 👍

(Translated by Google) Clean hospital (Original) Rumah sakit yg bersih

(Translated by Google) A very bona fide hospital with totality to help patients recover quickly both in terms of humanitarian treatment, especially in medical services, is the main benchmark for the hospital. (Original) Rumah sakit yang sangat bonafid yang sangat totalitas membantu pasien biar cepat sembuh baik dari segi penanganan secara kemanusiaan terutama secara medis pelayanan menjadi patokan utama bagi pihak Rumah sakit

PELAYANAN MENGECEWAKAN, PENDAFTARAN VAKSINASI LANSIA SAJA DIABAIKAN DAN MENOLAK, BAGAIMANA JIKALAU UNTUK MASYARAKAT UMUM BISA" SELURUH WARGA INDONESIA TERUTAMA MEDAN BATAL DI VAKSIN. KECEWA DAN SEKALIGUS TIDAK PROFESIONAL. BEKERJALAH SESUAI DENGAN AMANAH YANG SUDAH DIBERIKAN WAHAI PARA DOKTERS DAN FERAWATS.

(Translated by Google) See doctor's schedule on the website is not the same as in reality. On the practice website at 10 am in fact until half past 12 noon it still hasn't arrived. (Original) Liat jadwal dokter di website tidak sama dengan kenyataannya. Di website praktek jam 10 pagi kenyataannya sampai jam setengah 12 siang masih belum datang.

(Translated by Google) Never been hospitalized at this hospital. The nurse service is friendly and the cleaning service comes in every day. Even though you use BPJS, the service quality is still excellent .. Maintain and improve it to be even better .. (Original) Pernah rawat inap di Rumah Sakit ini. Pelayanan perawat nya ramah dan cleaning service rutin masuk setiap hari. Walaupun pakai BPJS, namun kualitas pelayanan nya masih prima kok.. Pertahankan dan tingkatkan menjadi lebih baik lagi..

(Translated by Google) Pretty good service (Original) Pelayanan Cukup bagus

(Translated by Google) Good maintenance Even though it is classified as luxury, it still accepts BPJS (Original) Bagus perawatannya Walau tergolong mewah namun tetap menerima BPJS

(Translated by Google) Complete facilities, services need to be improved, and simplify the process of the BPJS patient route (Original) Fasilitas Lengkap, Pelayanan perlu di timgkatkan, serta mudahkan lah proses jalur pasien bpjs

(Translated by Google) Very recommended (Original) Sangat rekomended

(Translated by Google) he said it was open 24 hours but the telephone CS at 645 didn & apos; t pick up, it was still snoring, maybe yeah (Original) katanya buka 24 jam tapi telepon cs jam 645 tidak angkat2, masih ngorok mungkin yah

(Translated by Google) Hospital as well as campus. (Original) Rumah sakit sekaligus kampus.

(Translated by Google) Good service. The dentist is friendly and professional. (Original) Pelayanan nya baik. Dokter Gigi nya melayani dengan ramah dan profesional.

(Translated by Google) as far as I experienced, the service is good and satisfying (Original) sejauh yg sy alami, pelayanannya baik dan memuaskan

(Translated by Google) The nurse is called unresponsive. At the bell 3-4 times, after 1.5 hours just dtg. Omg What if the patient is critical? !!?! (Original) Perawat dipanggil tidak responsif. Di bel 3-4 kali, setelah 1,5 jam baru dtg. Omg. Gimana kalo pasien kritis?!!?!

(Translated by Google) Good service (Original) Pelayanan baik

(Translated by Google) This hospital has good service, administratively not complicated, hospitalization services are also okay, it's just that in my opinion the lab facilities are incomplete, because for allergy testing you still have to go to a lab outside the hospital, the cost of this hospital is very reasonable. This hospital is very suitable as a family health reference. (Original) RS ini memiliki pelayanan yang baik, secarah administrasi tidak ribet, layanan opname juga oke, hanya saja fasilitas lab menurut saya belum lengkap, krn utk tes alergi masih harus ke lab diluar RS, secarah biaya rumah sakit ini sangat wajar. RS ini sangat layak untuk dijadikan rujukan kesehatan keluarga.

Ok

Bad service. The nurses here aren't professional and don't care bout patients' critical condition. Told them bout my dad's pain and they just responded by saying wait and be patience for more than 4 hours

The goods of medical treatment are good enough, but it takes too long time to wait the services so it tends to be wasting time so much. Please, pay attention on this unseen issue.

Many thanks to all doctors and nurses for the great service

Had nice service in here during stay in Floor 8. There is only one small feedback regarding the breakfast that was late once. Overall is great!

R. Arif Setiabudi room 1210 gd. B Thank you for the service from the nurse on floor 12B which is very satisfying, friendly, the room is also clean and much cleaner than before, often visited by the management lady to ask about complaints and the cleanliness of the room and bathroom, the doctor is also good, I hope the nurses are always healthy and more successful♥️ ♥️♥️♥️

I am a family member of a Marsikki patient, while being treated on lt 7b kmr 701. Good service. The doctor was friendly and clear in explaining my husband's illness... the nurse was friendly and had good service

My experience is Loisia, and the one being cared for by my sister Sherlina Ar Yani Purba, inpatient floor on the 7th floor, room B 707, while my sister was being treated at the hospital. royal prima, very 'very good, the dr is quite friendly and quick to treat patients, the sr is also very fast in treating patients

I am Mr. Solomon's wife who is being treated on Floor 7B, room 712b. According to me, Dr. Gostri, who treated my husband, was very good and very friendly. The nurses are also kind and friendly, the cleanliness is also very good. For the nutrition part, it's also good. Hopefully things will get better for Rs Royal Prima. Thank You

The nurses or nurses have no manners, are arrogant and rude

I was treated on floor 7b, room 710. The doctor and nurse services were very responsive. The nurse was responsive when I pressed the bell at any time and was willing to change the IV.

I'm family Name: Putri Tiara Sidabutar inpatient floor 7b Suggestions: the service was very good and the doctor was very good at explaining the results of my family's illness and the medical nurses were very friendly. Thank you Royal Prima Hospital for the service while I was being treated

The best service on floor 6a. Doctors and nurses are kind and friendly. The doctor was quick in explaining my illness.

The service was really great as long as I was being treated and appointed 6a. The nurses and doctors are good and. Friendly. I'm very satisfied.

Px floor 11 b room 1121, the nurse was kind and nimble, and the medicine was given quickly