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  • 1/5 Raphael N. 2 years ago on Google
    My flight was cancelled and needed a place to stay. Found this place on Expedia. Seemed simple enough. My needs for this room were not extensive. A clean and reasonably priced room for the night with an easy check in. Keep in mind that I wasn't expecting much. The room is tiny and gross. No windows...dirty fan..bed hard as a rock and cheap...stained walls. Now for check-in....my Spanish is minimal but I've never had a problem before with a simple check in...hand over my passport and credit card and say reserva...nope ..not here! Took 20 plus minutes with Google translate to convey I had a reservation. Apparently the Expedia booked rooms are in some crazy mystery computer system. Dear Expedia....make sure the hotels you advertise have a way to process your reservations. This place is horrible. I read a lot of reviews from people I suspect are just high maintenance...I am not that guy. I travel extensively around the globe and not high maintenance. Stay away from this dump!
    4 people found this review helpful 👍

  • 3/5 Kubi Y. 2 years ago on Google
    It's ok for couple days! Hot tub opens only weekends and other problem is I booked for 2 person they didn't accept my guest to the hotel!
    2 people found this review helpful 👍

  • 3/5 Willy M. 2 years ago on Google
    A tiny room, but there is a jacuzzi on the 6th floor. Very slow service at the restaurant.
    1 person found this review helpful 👍

  • 5/5 Ronald R. 5 years ago on Google
    It's a great hotel to stay. It's very clean. The service was excelent. No complain. They have a hot tube on the last floor and a bar. If i get back to medellin. Sure I'll think of staying there again. Thanks.
    1 person found this review helpful 👍

  • 1/5 Michael B. 1 year ago on Google
    Do not stay at this hotel I repeat do not stay at this hotel the verms are very small they're not that much clean the hotel customer service is rude and unfit
    1 person found this review helpful 👍

  • 3/5 Mark R. 1 year ago on Google
    I paid 103,000 cop per night, which is a good price, this is a case of you pay for what you get, which is not much
    1 person found this review helpful 👍

  • 1/5 Khaled N. 1 year ago on Google
    One of the worst and ugly reception .. bad experience .. mal recepcion
    1 person found this review helpful 👍

  • 4/5 Shirley v. 9 months ago on Google
    Nice cheap hotel. It's worth your money
    1 person found this review helpful 👍

  • 1/5 Sar R. 1 year ago on Google
    I arrived to this hotel only to discover that they couldn't locate my reservation. I used the google translate app to try and explain it to the front desk lady and it took her 20 minutes before they were able to assist me and between me waiting, them not being able to find me, and finally getting into the room; it took 1 hour. When I finally got into my room it was clean, then I noticed there was just a fan. I asked where is the air conditioner and I was told I had to pay extra (what in the hospitality business is this?!). After switching rooms which I had to pay extra for with the AC, I then pulled down the sheet and there were long black hairs and soiled linen. I had to go to the restaurant to find housekeeping and they saw that the sheet was dirty and they changed it. Finally, after I showered I got into bed and it was hard as a rock, I would have been better off sleeping on the floor. The pillow was plastic. By 4:30 am I was awake. The sounds of car engines, trucks, and horns. Not to mention around 11pm the previous night there was a child running around making noise. Sigh. If you're going to have a HOTEL where tourists stay, how come there is no English speaking channels or other languages programmed for guests of other backgrounds? I do not EVER recommend staying here unless there is no where else to stay or a quick one night stay.

  • 1/5 Jay J. 1 year ago on Google
    Terrible unprofessional front desk service along with super small room with extremely dirty and stinky walls make this hotel a strong pass for me. Never again. I got room for 24 dollars and would still feel ripped off if I had only paid $5. Disgusting place worth avoiding at all cost. Literally book anywhere else and you will save yourself the headache. One star is one too many.

  • 3/5 Gabriel Ayala Z. 5 years ago on Google
    I had to stay at this hotel because I lost my house keys, when we arrived the front desk clerk (Lorena) was very rude with the person I was. She made her feel so uncomfortable with so many questions. I’m sure we paid little more cause before we arrived we called the hotel and they gave me other room rate.

  • 5/5 Walter C. 3 years ago on Google
    Outstanding place good price good food. Near many places to shop. US cost $20 dolars. Cable, air condition, wifi.

  • 1/5 sebitus m. 1 year ago on Google
    The room was not completely clean upon arrival. Additional that they charge an abusive value related to the "season" on vacation, the service is completely bad. The bathrooms were with cockroaches and noise during the night was incessant. When you go to the counter to request help, a solution or to return the money, the answer was practically not to care in the least. Do not stay at this hotel.

  • 3/5 David B. 8 months ago on Google
    Not a great place for tourists. Very industrial area.


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