2/5 Michael and Kimberly S. 6 months ago on Google
Recently,
I
took
my
wedding
band
in
to
get
repaired
after
dropping
it
and
losing
a
stone.
My
husband
was
quoted
a
fair
price
for
how
small
the
stone
was
and
told
them
to
go
ahead.
We
were
told
up
to
2
weeks
to
get
taken
care
of.
After
3
weeks,
my
husband
called
and
they
said
it
would
be
done
by
the
next
day.
It
wasn't
done
and
in
fact,
I
received
a
strange
text
that
I
would
assume
the
sender
thought
was
'witty'
but
it
only
proceeded
to
confuse
me.
When
I
asked
for
clarification,
I
was
told
that
my
ring
had
just
been
started
on
and
they
apologized
for
the
delay.
Fast
forward
another
2
weeks
and
my
ring
is
done,
upon
review
of
the
ring,
the
replaced
stone
was
darker
than
the
rest
of
the
setting
and
when
I
pointed
it
out,
the
gal
said
'where
honey?'
as
if
it
wasn't
obvious
and
she
doesn't
look
at
jewelry
for
a
living.
They
took
it
again
and
said
they
would
clean
it
up
and
get
them
matching,
will
take
about
a
week.
After
TWO
weeks,
I
get
alert
my
ring
is
once
again
ready
through
an
odd
'witty'
text.
The
stone
is
still
discolored
but
the
gal
said
'it
was
the
best
they
could
do.
It
was
put
through
the
process
5
times.'
After
having
my
ring
back
a
day,
I
realized
that
they
cut
down
into
the
band
to
repair
it
so
the
straight
line
of
my
gold
band
is
no
longer
straight
and
the
stone
sticks
up
out
of
line
with
the
rest
of
the
stones.
I
am
not
impressed
and
if
they
would
have
told
me
they
couldn't
do
it,
rather
than
try
and
ruin
the
fluidity
of
my
ring,
I
would
have
held
more
respect
for
them.
Also,
when
I
picked
up
my
ring
this
last
time,
the
woman
helping
me
was
very
off
putting
and
seemed
like
I
wasn't
worth
the
time
of
day.
It
wasn't
a
great
experience
and
I
don't
think
I
will
go
back.
I
only
gave
a
two
star
because
my
first
experience
when
they
resized
my
bands,
was
a
good
experience.
That's
why
we
chose
to
use
them
again.
