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Bunnings Melton

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😠 Rude and unhelpful staff member who walked away from me during a conversation . Was not interested in listening to my concerns about a $45.00 fruit tree that had failed to thrive. Was supposed to be the knowledge person in charge, but obviously didn’t know anything. So much for Bunnings plant guaran... People often mention Bunnings, staff,


Address

56 High St, Melton VIC 3337, Australia

Website

www.bunnings.com.au

Contact

+61 3 9216 6700

Rating on Google Maps

4.30 (1.9K reviews)

Open on Google Maps

Working Hours

  • Monday: 6:30 am to 9 pm
  • Tuesday: 6:30 am to 9 pm
  • Wednesday: 6:30 am to 9 pm
  • Thursday: 6:30 am to 9 pm
  • Friday: 6:30 am to 9 pm
  • Saturday: 7 am to 7 pm
  • Sunday: 7 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: Bunnings (12) staff (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 suman b. 8 months ago on Google
    Best place to Buy Everything All of garden needs, and home too. Recently attended the 2023 Easter with Kids, Magic Show for kids, Bunnings Signature BBQ sausages😜, kids drawing painting stalls and a Competition to find a Easter surprise winner, Easter hat painting competition . Kids absolutely loved it. It was fantastic that Bunnings Organise these kind of Surprise Easter party. For Family and kids. Which is great. And just found Today They do Kids Activity every weekend 11 to 1 pm , Free . How good is that.
    2 people found this review helpful 👍

  • 1/5 Alexia M. 7 months ago on Google
    Rude and unhelpful staff member who walked away from me during a conversation . Was not interested in listening to my concerns about a $45.00 fruit tree that had failed to thrive. Was supposed to be the knowledge person in charge, but obviously didn’t know anything. So much for Bunnings plant guarantee. Would give them a zero out to ten. Buy your plants elsewhere
    2 people found this review helpful 👍

  • 5/5 MonkeySub007 1 year ago on Google
    Although the satellite images don’t show anything, the new and improved Bunnings is located here. It is extremely spacious and large, with a lot of spaces between all the aisles. It has a really large outdoor garden area as well. There is a ton of car park spaces and the toilets here are really clean and nice. Overall, it was a pretty good Bunnings 👍🏾
    1 person found this review helpful 👍

  • 1/5 Sophie W. 7 months ago on Google
    If I could give this store a ZERO I would. I absolutely refuse to go back ever again I would rather drive somewhere else. I went to pick up a click and collect order and was completely ignored by the staff when I was standing at the counter. They processed about 6 people’s returns before the person next to me at the key cutting counter went over to ask the staff if they bothered looking around to see if they could help the other customers waiting rather than serving people who have literally just walked in. I got served by a guy that was new, he was lovely however when he asked the other staff member if she could help him navigate the computer as he had only been shown how to process a click and collect order once. She called him a “dickhead” right in front of me while she huffed and puffed clearly annoyed that he had asked for help. I then went to pick up another click and collect order 6 days later. I again walked to the click and collect counter, but this time I got served straight away. As the girl went to go and get my order, she was interrupted by one of the staff processing returns. This staff member asked her to process this return so she could just walk off and go on a break. I stood there for about 10mins while the original serving staff member continued to process people walking in with returns, one after the other. I called out “excuse me” to get her attention, she turned around and looked at me and then ignored me. I ended up yelling that I needed my click and collect order and she went and got it, dumped it on the table and walked off. Disgusting, rude staff. Completely ruined my day. I will never go back. I wish I had asked to speak to management that day to complain in person.
    1 person found this review helpful 👍

  • 4/5 Matt G. 5 months ago on Google
    I love Bunnings, like many, I've spent a bucket load across many stores. Interesting experience today at Bunnings Melton. Entered the store out of the pouring rain to make some returns and was sharply advised (by Anita) to park in the timber yard to ensure the returned products are kept dry - which is awesome and will certainly be happy to use the timber yard as a car park when raining in future (as I am always returning stuff).

  • 5/5 Jessica D. 5 months ago on Google
    Had the best visit at Bunnings today. I had the lovely Daniel and Abby at the paint shop help me with what I’d need to paint my fence. I’m clueless with anything DIY and I usually dread going to Bunnings but their assistance really mean’t a lot.

  • 5/5 Taylah M. 6 months ago on Google
    Went to Bunnings today and was beautifully welcomed and greeted goodbye by a beautiful and bubbly staff member named Alana, great customer service. Great Customer service isn’t recognised enough and this definitely made my day

  • 5/5 Krystal H. 7 months ago on Google
    Bunnings Melton have always been helpful but tonight Kendrick (aka Kenny) in the tools department went above and beyond to help me. His customer service was exceptional! Thank you Kenny.

  • 5/5 Harpreet K. 4 months ago on Google
    Wonderful customer service This is the 2nd time I came across to Bob at Bunnings Melton. I had some questions about fairy lights. I contacted Bob, he explained nicely and patiently. I suppose he loves his work. 10 stars for him 👏👏👏

  • 5/5 Charmaine F. 4 months ago on Google
    Thank you Hans for helping me purchase a Ryobi lawnmower this morning. Thank you for putting it together for me also. Great customer service 😊 and very friendly mannerisms. Very happy indeed 😊


Call +61 3 9216 6700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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