You come in with the pain, you walk out pain free! Well, that’s my experience. Highly recommend Sophie Parrot and her team! Very caring and attentive. Service is great, I never wait any longer than 2 minutes. Reception team are friendly and all smiles. Online booking is easy too! I found Sophie quite thorough and no matter how confusing my explanation of the pain is, she finds the source! So if you struggle finding a physio right for you and you are in the area, try them out.

Bella has been an absolute saviour!! I went from crying at each appointment from the pain I was in, to now leading a fairly normal lifestyle again. The quality care and service I've received at Hartwell Physio has been amazing. I'd definitely recommend this team to others! My only feedback is that it would be good to have massage billed under a different code to physio for health insurance rebates.

After an Injury i booked into Hartwell Physio needing an appointment as soon as was possible, in the month ive been attending the clinic, Sam have been fantastic, not only were my back issues were addressed but together developed a plan has left me feeling more confident and aware of my body than I've been in Years. I cannot more strongly recommend this clinic as they given me the tools to be healthy and comfortable for years to come. Sam is super friendly and incredibly knowledgeable and will definitely give you a game plan for success.

Friendly welcoming reception staff. Supportive and thorough treatment by physio Sam with good explanations to understand the particular condition. Ongoing treatment (including at home exercise) required was long-term. I have moved interstate with follow-up if and as required.

I saw Sam after a back injury which left me in a lot of pain and I was also incredibly anxious about how I would resume work and continue to work towards my physical goals for the year. Sam provided me with much needed tools for my physical recovery and also supported my psychological recovery as well. He is professional, knowledgeable and is a passionate educator. With his assistance I returned to full duties at work and have resumed running which was my biggest priority! I went from having a lot of worry about my injury to not even thinking about it anymore. A few weeks ago I ran a 10k and achieved a PB while doing so and there’s no way I could have done it without him. I couldn’t recommend him enough!

I would highly recommend Sam Charles, very knowledgeable to identify issues and prescribe the best physical therapy treatment for your needs and abilities. ...I am so pleased with his services .

I've had 2 practitioners now at Hartwell Physio & they've both been effective, professional, friendly, & are highly recommended (Sam being the most recent). Reception staff also helpful & efficient. Will definitely be returning & can easily recommend it - not just for sports injuries, as I can assure you I am no athlete! I had a retail-work incurred back injury, which was quickly & accurately diagnosed, treatment plan created. Sam's appointment with me was a follow up treatment/assessment, he was kind & made sure I wasn't in excessive pain during the treatment, and suggested ways to manage the "necessary pain" over the next couple of days, as my body processed the manipulation. Do yourself a favour & make a booking, they are a great team!

Hi excellent service and professional treatment and great rapport with all the staff I have dealt with.Very impressed .would recommend you to any friends and family.

Adrian at Hartwell pysio made the whole experience comfortable and was so welcoming. Adrian was so knowledgeable and helped me with my concerns, highly recommend!

My experience at Hartwell Physiotherapy has been excellent. Sam is the best physio I have ever been to, without question. I have experienced multiple football related injuries during my time seeing Sam and his professionalism and care during our consultations made me feel comfortable and listened to. Sam has effectively managed my injuries, allowing me to get back on the field feeling confident. Sam has a knack for explaining injures in a way that makes it very easy to understand. He manages expectations whilst setting realistic and personalised goals. His ability to reassure any concerns I have surrounding my injury is one of the main reasons I will continue to keep coming back!