Worst place to go for Xray,have been told to wait for 20 to 30 minutes for an Xray but guess what after waiting for 70 minutes,Receptionist still could not give me a time frame. When confronted,she was like oh that was only estimated time. Took my referral letter and walk away. Never going back

I believe they are just there to take money. Extremely non professional attitude. Sonographer was in so much hurry that she didn’t gave us any information or details. They are not friendly and patient at all. They just want to make it so quick. I went for my 36 weeks growth scan and i was assuming to have lots of information whereas reality disappointed me. She hardly took 15 minutes and let us go. Didn’t even show us complete baby image. I don’t recommend this place at all. Sorry

We had been to i-Med Hoppers crossing this morning for my partners MRI. We were told that $550 for MRI and additional $95 if contrast is required. We agreed and booked the appointment. Everything went well until the scan was over. Once it is done, they literally chased my partner out of the room despite informing them that she has lower back problem, she couldn't get up quickly as they expected. But they were not ready to listen and kept rushing her. We felt that itself was rude without realising what was coming next would be worse than this. Once she came out, rashes started appearing on her hand around where they had to needle for contrast. When we checked with the radiologist about that, the radiologist arrogantly said "it is because you scratched it" which my partner never did. She was not willing to even pay attention to what my wife was saying. We had to repeat multiple times about what's happening, she finally brought a nurse to check what's happening. at last, with some moisturiser, the rashes started coming down. All we expected was that compassion and understanding of what their patient is saying. I would have still given four star if the unpleasant experience ended there. When I went to pay, I was shocked to hear that $550 for mri and $300 for contrast (as against $95 they initially quoted on the phone at the time of booking and on arrival at the reception). When we raised this, both the radiologist and receptionist throwing their attitudes and kept beating around the bush, not telling once that why they said $95 initially and why they didn't let us know when they decided to use the other dye which was three times the cost of the originally quoted one. I don't mind paying the price for the service offered, but it's the blatant lie initially and the arrogant response and attitude for their mistake which costed us more was totally unacceptable, instead a simple apology and an explanation would have settled the issue then and there. I should have checked the reviews before going there. I had been to few other i-med centres both in Sydney and Melbourne. So, I just assumed that this one will offer similar experience. They proved me wrong and I am not at all surprised that they have 2 stars. Avoid going to this centre unless this is your last resort.

Waited over an hour to be seen for a 2 minute chest X-ray! Rude staff who should've told me I'd be waiting that long No apology No warm greeting from radiographer either, no wonder since she knew I was waiting so long Do not recommend at all

Went to take my father for an echocardiogram which apparently they can do, however we got told to go to Melbourne Pathology. Most useless medical practitioner I have ever come across and the list isn't a small one.

I was treated with respect and found the staff to be friendly and helpful. The lady doing my x-ray was lovely and sympathetic to my injury and explained what was going on. I had to wait for maybe 20mins, but that was my fault for not making an appointment and just being a walk in.

Not sure why the rating is low.. but we had a great experience so far. We came in on time, got called on time and the staff were all very kind. It was a smooth process overall.

I had Anita yesterday 5/7/23 at the Hoppers crossing iMed centre, she is great at her job. She kept me informed throughout about everything she was doing. ✔️ Professionalism, patient-centred care ✔️ ✔️ communication.