Staff/owner was friendly. Curtains in the room were too long for total blackout of traffic lights and motel lights. Mismatched furniture and dinnerware. Mould in the shower. Wet carpet from the bathroom being cleaned or previous stayer. Carpet coming away from the edges. Worn patches throughout the flooring/carpet. You can hear other people in other rooms. Not worth the money we paid

2 supermarkets nearby, kfc right in front, bus is convenient to oakleigh. Room service is great. Only problem is the Internet and doors.

Carpet looked like a pub floor Aircon and hot water were barely warm, the curtains were old and broken

The room was drab. Only one chair to sit at the bench. Television remote did not work. Went to have a shower in the morning only to find that no water came out. Rang to let them know after we arrived home. Told they would ring back. No response. Not worth $150 for the night.

This was the 3rd or 4th stay we have had and I must say it will be our last , Upon check in we noticed we didn't have any towels so rang and told them they gave us the code for another room and told us to take them from there . Walked into our room and it was cold and drab , the curtains didn't shut properly so was awake extra early as the light shone through , the carpet looked like someone had fun with some bleach , TV remote was broken and had to use the buttons on the side of the tv last but not least we went to have showers this morning and to my horror we didn't have any hot water . I will not not be staying here again .

When arriving we had all dishes in the rack drying and some type of sauce all over the Bench, wasn't very happy considering I paid for the family room and I had x1 lot of soaps I shouldn't have to do someone else's dishes in a room that I paid for and clean a room before I could sit down definitely wasn't happy

If you are wanting a place to stay that feels like home then you have found it! Comfy Safe rooms..friendly staff a lovely atmosphere. I only booked 1 night and then decided here was where I was booking for the rest of our time in Melbourne 5/5 for us

Owners are very welcoming and just lovely to deal with. Check in is very easy. Only thing I would say is the owners didn’t make any attempt to get rid of one very bad and disruptive guest while we stayed. Facilities in the room are decent for what it is. Room was comfortable and had what we needed. Would stay again.

Amazing motel, immaculately cleaned, super comfortable bed! Towels and linens changed each morning, beds made. I could not have been any happier! Thank you for making my stay so fantastic!

If you're looking for a roof over your head it's absolutely better than nothing.

Attention: Avoid this place at all costs. Mattresses are in a very poor condition to the point that it causes severe back pain. Located close to a main highway and there is non-stop traffic noise throughout all the night, including emergency services. The worst part is the unfriendly and unpleasant Chinese receptionist. Do yourself a big favour and find anything else. Never Again!!

Seems like this motel is now under new management and my experience here has been great beyond my expectation! Very cozy stay with clean rooms and comfortable bed. Staff here are all professional, friendly and respectful! It is also a great location, close to Glen Shopping Centre. Cannot be more perfect as a motel choice for couples to stay here! Highly recommend!!

It's a cheap motel. It's clean and simple. Exactly what's on the tin. Therefore. 5 stars.

A country style motel in a metro suburb. There is no service desk and everything at the booking in stage is electronic. The room was clean but it is dated. The curtains could do a better job of blocking out the morning Sun. It was serviceable. Great location.

Staff was amazing. Check in took a bit with the electronic tab at the front, however, easy enough. I downloaded the app and my phone became my room key. Very nice feature. Also get a pin code for the door if you prefer. Room was a bit dated and a coat of paint would be nice. Room was clean and bathroom was newer and very clean. The water pressure was that of a torrential downpour and was awesome. Would I return? No doubt in my mind. In a heartbeat Really nice property and easy access. Parking can be a bit tight, but everyone made it work. Awesome job. Keep it up. Definitely see you again

My husband and I quite often stay here, and the rooms have always been clean and tidy. Except this time the room was not clean, the curtains were terrible,mirrors uncleaned bench tops sticky and dust everywhere. Not happy with the room especially under the ccovid And people walking around outside the rooms with out masks on.

Staff/owner was friendly. Outside grounds we clean. The 24 hour checkin kiosk, bits were stuck into place with tape. Curtains in the room were too long for effective blockout of the traffic lights and the motel kights that stay on all night. Mismatched furniture and dinnerware. Mould in the shower. Wet carpet near the bathroom. Carpet starting to Frey near bathroom. Worn patches through the floor. No cable tv. You can hear the people upstairs. However a comfortable bed. Needs a much needed update for the money you pay. Not good value.

Used to be OK, has gone downhill fast, got rid of good staff and is just plain overpriced, look around before you book here

JULY 19, 2020: You get what you pay for. Easy after hours self check-in facility & free parking. Despite the heater struggling to heat anything further than 1.5 metres the broken tap which sprayed profusely in every direction & one half of a working electric blanket-- it could have been far worse. WARNING: A deposit of $50 for damages is required in addition to the room rate (returned in three days at the very least). Its almost been a week now & finally an email was sent through exclaiming that, no refund had or would be released until 'items were returned' & provided no additional information or description whatsoever. We had checked out two hours (2hrs) hours early & the room was left exactly how it was found with no damages or missing items except of course the complimentary cosmetics & consumables (which were very scarce) [UPDATE ON DEPOSIT REFUND TO FOLLOW]

Bad communication didn't mention they were not pet friendly yelled at my mother when asked where my car went as she was missing when we got back to the room old and drab wouldn't sleep there slept in my car and left the next day as I didn't feel comfortable there and they wanted me to leave because I wanted to report what had happened they said I threatened them and abused them which is in accurate and untrue very unprofessional

This place is clean and cheap. I stayed here for 9 nights in April 2016. The cleaners do an excellent job. At some stage in the past someone spent energy decorating this place with themed rooms, and from the outside it looks somewhat picturesque with its red brick and white painted columns, doors and sash windows. However, since then it's gone downhill - look a bit closer and you'll see blistered paint, extremely poor repairs, and other signs of downgrading like empty cutlery/crockery drawers in the "kitchenette". One of the guys on the front desk obviously has no interest whatsoever in his job - very curt replies to my questions, and one night I met a middle-aged couple standing outside who asked me plaintively "how can we get into our room? We just want to get into our room" - he had just left them standing there for some reason. The noise from the nearby large roads might annoy some guests. But, if you just want somewhere clean and cheap, I can recommend this place.

The Glen Inn is the best Motel I've stayed at, the Staff are very great, respectable Team. The Motel has very top teir hygiene, and is extraordinarily accomidating. I felt very comfortable when I was here. Thank You very much Glen Inn staff.

….SO DISAPPOINTING! Room was musty and dank…. until I was able to prise open the bathroom window. Hot water tap in shower-stall came off in my hand…. therefore not able to utilise. On moving the bedside table to access power-points…..filthy! Bed was comfy but I awoke covered in flea-bites. Carpet was stained and the complimentary milk in the ‘fridge was old and curdled. Entrance to room was foul smelling as an open garbage bin was 2’ away from the door. I will make no return visit. Trip typeSolo Rooms1.0Service1.0Location4.0

My partner and I had a very comfortable stay here. The owners are professional and they work very hard to ensure a great experience for everyone. I would recommend this motel!

Whoa! The room had a urine stench. The tv had no aerial which meant no tv. The Wi-Fi was free but guess what? Yup, no Wi-Fi. The telephone was a prop to contact the staff at reception who weren't even on the premises. Dayuuum.

It appears that this place has had a change in ownership and the new manager is amazing. It is nice to have a human face behind everything. The staff at the desk are very professional, responsive and helpful! The room is clean and well equipped. The location is also unbeatable, as there are shops (inc. a KFC) within walking distance and the Glen Shopping Centre is only minutes away. I would highly recommend this place and I will definitely come again!

Room smelt like mould and old the bathroom still has cleaning product in shower and didn't get hardly any sleep as very noisy.

No issues. Room was great. Thank you 😊

My friends and I stayed the Australia Day Long Weekend. The staff (I think their names were Steve & CJ) were very pleasant to deal with. CJ in particular accommodated our needs as much as possible, even getting us some ice for our warm wine and letting us into our room when we accidentally locked the key inside. The location is fantastic if you're heading to The Village Green Hotel for a night out. The rooms are a little outdated, but are clean and comfortable.

Booked this place last minute as I was escaping a domestic violence situation and had nowhere to stay. Shortly after I booked my family went ahead and bought me a flight to come home, so I tried to alter the booking for just one night. First I called and was directed to do it online, which I did 24 hours before arriving. The host never responded, zero communication. Airbnb did nothing to help and basically told me it was up to the non existent hosts discretion. They effectively robbed me of $628 at a tremendously stressful time in my life. Absolutely shameful. The room was pretty terrible but at least I had a roof over my head albeit a very expensive roof.

I had a pleasant, cozy and quiet stay. The staff were so friendly and prompt. The manager was very professional! Their phone line allows timely communication. Check-ins are straight forward with electronic and in-person services available. After hour check-in is no problems either. The room was very cozy, secure, well-lit and well furnished. Everything was spotless really. All the amenities mentioned on the booking were available to use and in working condition. I heard that some rooms are suited for people with disabilities as well. Another big thing to mention is that the location is really great! I'm already looking forward to my next stay with them.

Omg!!!! They have a cat in reception - hes so cute 🤩🤩🤩 Motel was clean and staff were lovely