Goodlife Health Clubs Wantirna image

Goodlife Health Clubs Wantirna

Gym Fitness center Personal trainer Physical fitness program Pilates studio

😠 I joined this gym with high hopes, but my experience has left me deeply disappointed. The cleanliness is a major issue; there's visible sweat on the seats, and the staff turns off fans 20 minutes before closing, making the air quality unbearable. It's frustrating because this gym's hours align with... People often mention staff, classes, facilities, Wantirna, friendly, experience, great, class, Goodlife, member,


Address

141 Mountain Hwy, Wantirna VIC 3152, Australia

Website

www.goodlife.com.au

Contact

+61 3 8805 2500

Rating on Google Maps

3.90 (359 reviews)

Open on Google Maps

Working Hours

  • Thursday: 5:30 AM to 10 PM
  • Friday: 5:30 AM to 9 PM
  • Saturday: 7 AM to 6 PM
  • Sunday: 8 AM to 5 PM
  • Monday: 5:30 AM to 10 PM
  • Tuesday: 5:30 AM to 10 PM
  • Wednesday: 5:30 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: staff (26) classes (23) facilities (15) Wantirna (13) friendly (12) experience (11) great (11) class (11) Goodlife (11) member (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ladan I. 8 months ago on Google • 3 reviews
    I joined this gym with high hopes, but my experience has left me deeply disappointed. The cleanliness is a major issue; there's visible sweat on the seats, and the staff turns off fans 20 minutes before closing, making the air quality unbearable. It's frustrating because this gym's hours align with my work schedule, leaving me with no other option. What's worse is the contract they lock you into. I regret not trying the month trial first, as it feels like a waste of money now. I tried another center in Knox, which was open 24 hours, but it had similar problems with cleanliness and air quality. When I raised these concerns, they didn't seem to care or believe me. If you're considering joining this gym, I strongly recommend trying the month trial before committing, as I wish I had done. It's unfortunate that I can't make a change until my contract is finished.
    7 people found this review helpful 👍

  • 5/5 Thomas James S. 3 months ago on Google • 315 reviews New
    Good staff, clean place, varieties of equipments

  • 1/5 Shahab T. 8 months ago on Google • 6 reviews
    My partner and I joined this club as my partenr had a great expreience with GoodLift point Cook. I had high expectations when I initially joined this gym, but my overall experience has left me feeling quite disappointed. One of the major issues that I've encountered is the cleanliness of the facility. I've noticed visible sweat on the seats, and to make matters worse, the staff consistently turns off the fans 30 minutes before closing, resulting in unbearable air quality. Unfortunately, the gym's hours don't align perfectly with my work schedule, leaving me with limited alternatives. Another aspect that has added to my frustration is the binding contract they require you to commit to. In hindsight, I regret not trying the one-month trial first, as it now feels like a significant waste of money. I even explored another fitness center in Knox, hoping for a better experience, but it too suffered from similar cleanliness and air quality issues. When I attempted to raise these concerns with the staff, it seemed like they either didn't care or didn't believe me. If you're contemplating joining this gym, my strong recommendation is to opt for the one-month trial before making any long-term commitments. I wish I had followed this advice myself. Unfortunately, I won't be able to make a change until my contract is completed.
    3 people found this review helpful 👍

  • 5/5 Pete 3 months ago on Google • 118 reviews New
    Great place for swimming lessons
    1 person found this review helpful 👍

  • 1/5 mo z. 3 months ago on Google • 6 reviews New
    so bad experience with them: you refer clients and never deliver any benefit as promised. you want to cancel the membership, saying only a few weeks left but actually a few months. you talk to staff and never call you back: you talk to the manager and ignore me as well. saying 5000 members and no one wants to cancel and trying to cheat me that I have to finish the contract and $195 is on top it. very bad guy! PLEASE do not trust them and be careful WHEN YOU SIGN WITH THEM!!!!!!!!
    2 people found this review helpful 👍

  • 1/5 Joyce 1 year ago on Google
    I got a pretty nice deal of a two month plan with a four week free trial.. but they continued to charge my account during the free trial. If I didn’t check I think they would’ve just kept charging the money. To get it refunded I had to call them four times within the span of two weeks. Every time they promised to call me back I always had to be the one to follow up. They said the refund would take a week to process so I’ll update if it even ends up coming through or not…Make sure you check that you’re not being charged extra if you sign up here……
    2 people found this review helpful 👍

  • 1/5 洪意昀 9 months ago on Google
    I really don’t like the way how they ask people to be the member of their gym. Keep calling, sending emails and asking me the reason why I don’t want to join??? I said that I only want to take a try and see how it goes, then the staff kept asking why don’t you try a month and set your goals in gym. They made me feel like, if I don’t be the member of the gym, I should feel sorry to them. Very uncomfortable and bad experience. The thing they want is just to gain more profit.
    2 people found this review helpful 👍

  • 2/5 scott v. 7 months ago on Google • 47 reviews
    Not exactly happy with how i have been treated by the staff in regards to canceling my membership. Standard for money grabbing gyms i guess. Hope other people have better experiences. At least the gym and equipment at this particular club is good.
    1 person found this review helpful 👍

  • 5/5 Alexis P. 1 year ago on Google • 10 reviews
    Have been attending the Reform Pilates classes since end of 2022. Was initially worried about not coping but trust me, the crew here is simply awesome and welcoming. Love the level of professionalism of the reform Pilates instructors. Since this is a public post, I shall only mention their initials - BB, JK & HT certainly deserve a thumbs up 👏🏽👏🏽👏🏽
    1 person found this review helpful 👍

  • 1/5 Rui X. 2 months ago on Google • 8 reviews New
    Changing a 7.99 “quarterly coaching fee“ without mentioning it in the contract nor mentioned by their sales representative! This is a fraudulent act! Absolute garbage!
    1 person found this review helpful 👍

  • 5/5 Taylah S. 6 months ago on Google • 5 reviews
    I’ve been attending Pilates at Wantirna this whole year with various instructors and Beverley B is by far one of the best I’ve experienced! She personalises the workouts as best she can considering it’s a group class, adds a bit of quirk and energy to the room AND you can just feel the wealth of knowledge with her easy to follow cues and instructions! Bev is constantly moving between beds and adjusting difficulty for the class (compared to a few instructors who stand at one side of the room)! Thanks Bev for your ray of light and dedication that you give to your class goers!
    1 person found this review helpful 👍

  • 1/5 Julia L. 5 months ago on Google • 4 reviews
    I had an incredibly disappointing experience with this gym. I signed up in person at the gym with one of the team leaders Jayden and signed a month to month contract. The next day I decided that this gym was not for me and decided to cancel my contract. I again spoke to Jayden about the cancellation and he told me that I was not able to cancel my membership immediately as I needed to give a 30 days notice. However, I looked online and saw that good life has a 7 day cooling off period in which you can cancel. I spoke to another staff member and she cancelled my membership immediately. I am extremely disappointed in jaydens conduct, it is very scam like
    1 person found this review helpful 👍

  • 5/5 Mark J. 1 year ago on Google
    Amazing Gym. Great equipment, always clean and the staff and simply wonderful. A wide range of machines and options and covers so many sports. Caters for all levels of fitness and the extras such a café, physio and wide range of classes - you simply cant go wrong. Highly recommended by a long time fitness fanatic
    1 person found this review helpful 👍

  • 5/5 Veronika W. 1 year ago on Google
    It is a great gym with the variety of facilities, including a very spacious gym area, group classes, arena training, a yoga studio, a pool, sauna and a steam room to top up the experience. The changing rooms have lots is space, you never have to wait for a shower, the timetable accommodates anyones schedule and the staff are always helpful. And not to forget to mention there is a cafe with healthy options and lots of parking. You can always find something to do at this gym whether you feel like a strong workout or a more relaxing recovery time.
    1 person found this review helpful 👍

  • 5/5 Alan B. 1 year ago on Google
    I've been to about 6 goodlife gyms and this is by far the best. Good sized gym, great cardio upstairs. Boxing room is awesome (punching balls are always flat which is bad, but doesn't deserve to lose a star because of that) Sauna, steam room, tennis court, basketball court and even squash courts. If the gym was 10 min closer, I'd go there every day and train. I even forget, there's always a swimming pool there haha They have everything and I am kinda annoyed I don't live closer to it. Highly recommend
    1 person found this review helpful 👍

  • 5/5 Lydia M. 1 year ago on Google
    Absolutely love this gym. It has the best creche facilities. My kids have been going there for 7 years now and the girls there are like family. You are always greeted with a smile and a hello at reception, nothing is ever a problem! Very courteous and friendly. The staff are brilliant, love the facilities, especially the HANDBALL COURTS. They have an onsite cafe which is brilliant if you want to just drop the kids in and have a bit of peace and quiet! Best gym ever:)
    1 person found this review helpful 👍

  • 5/5 Zen Z. 1 year ago on Google • 23 reviews
    Great facilities and equipment here in Wantirna. With bedminton court, boxing room and basketball court, plus a pool! I’ve been with several gyms in the past, including fitness first, F45 and private ones. The switch to Goodlife is something I won’t regret.

  • 5/5 Jenny A. 3 months ago on Google • 13 reviews New
    New to Reformer Pilates classes at Goodlife Wantirna, and cant speak highly enough of Beverley. Bev's classes are thoroughly enjoyable. Bev explains the class and any difficult moves up front and is hands on and shows you what to expect and alternatives if necessary. As a fairly new person to Reformer Pilates, i absolutely love how the classes make such a difference to my wellbeing. Bev has such an awesome personality and engages with all in the class. What an asset Bev is to Goodlife Wantirna. Only bad feedback is that the Pilates room floor is disgusting, absolutely putrid. My 5 star review is for Beverley and not the cleanliness of the Pilates room. I will be raising this with Staff on my next visit.

  • 5/5 Sandy G. 6 months ago on Google • 10 reviews
    I’m fortunate enough to be zoned to attend 3 different clubs, Wantirna, Mooroolbark & Ringwood. I have the opportunity to pick classes that always fit in my my daily agenda. I’m loving the reformer classes & can feel my body tightening up with regular classes ( 3-5 per week). I always try to coordinate a pump class followed by a reformer or bias versus to get maximum stretch & classes are well listed on the website so I can plan my week. I’m off to Sunshine Coast this week & plan to attend Goodlife Maroochydore which is possible with the universal pass I have, so my training won’t be compromised whilst I’m away. Staff are always friendly & deliver good instruction. Keep up the good work guys.

  • 1/5 Chen C. 2 months ago on Google • 7 reviews New
    It is very disappointing that I booked a class, arrived on time, but the door was shut as previous class was yet to finish. No staff gave a notice or explanation or any reason even they have seen several people waiting outside.

  • 1/5 Maria M. 3 months ago on Google • 7 reviews New
    Ready unclear about freezing your membership!! When I signed up , I was told I can freeze it anytime! However, by doing so, you contract get extended but the exact length of your freezing time! False wording and advertising! Not flexible. Not happy! Don’t recommend!

  • 5/5 Mutsky1953 3 months ago on Google • 3 reviews New
    As a seasoned member of Goodlife Gym in Wantirna, I must express my utmost satisfaction with the outstanding facilities and welcoming atmosphere that this gym offers. The engaging staff consistently go above and beyond to ensure a positive experience for every member. The cleanliness of the facilities is impeccable, which enhances the overall enjoyment of workouts. The variety of group classes cater to diverse fitness preferences, making each visit exciting and rewarding. With numerous other excellent attributes to praise, I am genuinely delighted to be a part of the Goodlife family.

  • 5/5 C B. 11 months ago on Google
    Top gym, many facilities, outstanding gym equipment and friendly staff. Facilities include a well equiped ladies only gym area and 25 bed reformer pilates (RP) studio . Huge variety of classes for all ages and abilities. Classes are well managed taught by a professional team. RP instructors are excellent especially Beverlee and Michelle who both have a wealth of specialised knowledge in the yoga / RP area and provide much appreciated individual technique correction in class. Thankyou to the Goodlife Wantirna Team.

  • 5/5 Alysia P. 9 months ago on Google
    Came in casual today with a friend and spoke to Jayden, a manager at the gym. He has a genuine interest in his members well-being, and wanted the best for me. Super approachable and helpful! Would definitely recommend new members to him :)))

  • 5/5 Jason L. 1 year ago on Google
    The staff are all incredible. Knowledgeable, friendly and make you feel comfortable. Especially if your new to the gym. The equipment is always in working order and in abundance aswell which is a nice plus. I definitely dont regret leaving my last gym.

  • 5/5 Jenny C. 1 year ago on Google
    I have been a member of this gym for over 14 years. The staff are always helpful and friendly, the gym is very clean and there are a wide variety of classes. I attend aqua aerobics about 3 times a week and occasionally other classes. The instructors are excellent and well prepared. I recommend the gym to many of my friends

  • 4/5 Can A. 1 year ago on Google
    I used to be at the Knox location but found the ammenities didn’t meet my requirements. Knox is an amazing outlet, don’t get me wrong! However, Wantirna offers a ladies only gym area, an abundance of equipment, tennis, basketball and squash courts. I hope to use these facilities soon! My favourite experiences so far are the yoga, boxing and warm water pool access for my sensitive joints. The added female and male only steam and sauna rooms offers a wonderful space to unwind. Staff is amazing and informative. Especially like Jessie… very friendly and courteous at all times.

  • 5/5 ANKUSH S. 1 year ago on Google
    I arrived at the Knox Wantirna club around 5:30 p.m. and was immediately greeted politely by Jeremy. I asked if he could give me some guidance. So far, the best trainer, with excellent customer service and an excellent listener who not only listened to my needs but also scheduled me for a session. Thank you very much! He deserved to be noticed for his excellent work for the business. 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻

  • 4/5 May P. 1 year ago on Google
    The swimming pool was nice and warm, unlike some public pools. Great change room facilities, clean shower stalls and plenty of lockers.

  • 5/5 Pradeep R. 1 year ago on Google
    I have been member of Goodlife Wantirna for a number of years and have found facilities and space excellent. The staff are always very welcoming and friendly. I was however blown away by recent experience. I had lost my Apple Watch and asked the staff if anything was handed in - not expecting any positive response. To my surprise after asking me identification questions she produced my Apple Watch which was in safe keeping. Big thanks to the person who handed it I. And to the staff for safekeeping. Great work

  • 5/5 Cecil W. 1 year ago on Google
    I have been a member of this gym since 1995 king club prior to good life it’s the largest gym in the state as it’s got excellent facilities. It caters for everyone of all ages. The staff is courteous and friendly and treat you like a family member

  • 5/5 Samrat H. 1 year ago on Google
    The services at the gym are top notch. Great staff. Amazing group fitness classes and above all Helen, our arena instructor is the best. Would highly recommend the club. :)

  • 5/5 Alyssa D. 1 year ago on Google
    Love the gym, great facilities and a variety of classes. Reform pilates is a great workout and the instructors are very helpful and informative. Bev in particular is a great instructor, she always tries to improve technique and challenge you when you need to be challenged.

  • 4/5 Jess B. 1 year ago on Google
    Great gym, has everything you need in one place, including cafe. It's not too intimidating with a female gym area and cardio and weights spread out across the gym, also has basketball court, tennis court indoors and outdoors, 8 squash courts and a pool, I could spend all day there.

  • 5/5 Andrew M. 1 year ago on Google
    Goodlife Wantirna has great gym equipment and facilities. I love the indoor tennis court along with squash and racquetball courts. It’s spacious and staff are friendly and helpful. Simply put I think it’s one of the best gym and fitness centers in Victoria.

  • 5/5 Francis L. 1 year ago on Google
    Great gym with extensive facilities including swimming pool, tennis, squash, basketball courts. Heaps of fitness classes too including Reform Pilates. Highly recommend. Only regret is not joining earlier.

  • 5/5 Buzz B. 1 year ago on Google
    I have been a member for about 5 years. The staff are very friendly, the range of classes excellent, options include swimming, reform Pilates, tennis, squash, Arena, aqua aerobics, many other class types and all the usual gym paraphernalia and other specialized services. Bring a friend days (Friday to Sunday) are great and the ability to attend other Goodlife Gyms around Australia is useful. They often have free weeks for new members so give it a go.

  • 5/5 Diana K. 1 year ago on Google
    It's not often you find a gym with a multitude of facilities such as this one: cardio & weights set up, women's private gym, classes (spin; boxing; step for example), sauna, swimming, steam room; sports courts; PT services, beauty services & cafe. Staff are always friendly & helpful, I'd highly recommend.

  • 5/5 Andrea H. 1 year ago on Google
    Goodlife Wantirna is a fantastic gym. The best space for my purposes is the Ladies' Only Gym, where, being an older lady, I can work out without feeling conspicuous. I also love the warm swimming pool, which is so much warmer than any public indoor pool. The sauna is great too. I love having the gym so close to where I live.

  • 5/5 Jane M. 11 months ago on Google
    Friendly staff, great selection of gym equipment, boxing classes are so much fun. Tennis court, basketball court, squash, reforma, yoga, bike, body pump classes, and swimming pool what more can you want. Oh yes, sauna and steam rooms separated. Plus a great Cafe☕️ Highly recommended

  • 1/5 Tenghao Z. 2 months ago on Google • 2 reviews New
    I recently had an extremely disappointing experience with Good Life Wantirna. Despite paying for a personal training session (Intro PT Pack), the service was never provided, and no attempt was made to schedule it. Efforts to resolve the issue directly with the gym were met with refusal and lack of accountability, including a denied refund request without justification. The lack of transparency and customer service has been both surprising and unacceptable. I had expected much more from a facility of this reputation and am left feeling let down and frustrated. I strongly advise potential members to reconsider their options.
    1 person found this review helpful 👍

  • 5/5 Evelyn Z. 6 months ago on Google • 1 review
    Beverlee B is an exceptional reform pilates instructor. Her expertise, enthusiasm make every class a rewarding experience. Beverlee's warm personality and dedication to her students make her classes a weekly highlight. If you're seeking a top-notch reform pilates teacher, Beverlee B is the one to choose.

  • 1/5 Xiwei Z. 2 months ago on Google • 1 review New
    Extremely disappointed with this gym! On their website, it clearly states that everyone can get a free trial and other discounts. Today I went to the wantirna store and was told by the staff that they don’t offer free trial and we need to pay 20 bucks to get a casual entry instead. So disappointed - will never visit this store ever again.

  • 5/5 Michelle O. 5 months ago on Google • 2 reviews
    Great gym! The staff are friendly and helpful. There are many group classes to choose from. The gym has an overall nice vibe.


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