I just finished taking my dad here, he had to get two teeth removed. Debra the nurse was so lovely and caring, she made my dad feel right at home. I couldn’t recommend her enough. The dentist (I forgot her name - she was of Asian descent) was so gentle and careful and considerate. She ensured dad was comfortable and most importantly the anaesthetic had fully kicked in before taking the teeth. She was very very good and I give her 10/10 she was one of the best. Thank you both so much for giving top notch care to my dad.

Dr Sharon Richardson is the most remarkable, talented, and caring dentist I have encountered. She has made more progress with my severely disabled brother over two visits than any other dentist has over his lifetime. Before he used to require general anaesthetic just to have the dentist properly look at his teeth; now, he has had numerous procedures undertaken without any issue or qualm. I couldn't be more delighted, and couldn't recommend her more highly.

I was thoroughly looked after by both the dentist Katerina and her dental assistant. They both put me at ease. I had three teeth extracted so it was a big job and I am pleased to say that it went well. I highly recommend Katerina to all those who read this. Although I don't think that there is an option to actually name and choose your prospective dentist unfortunately. However, I would recommend this place especially during a dental emergency.

I’m a doctor. Absolutely dreadful treatment by staff, obsessing over “behaviour” of patients, abusive, shrieking, inventing reasons to refuse treatment, run like a jail. Out of control aggressive staff. Hardly any patients allowed to attend appointments. Mostly workforce, even the emergency treatment reception was located IN apartments IN China. Seriously!

The Royal Dental Hospital offers excellent and professional dental service. My wisdom teeth extraction surgery went smoothly. It's mostly public dental care but paid private patients are also accepted here. Make sure you arrive at least 20 minutes before the appointment as the reception might have a long queue.

This hospital provided braces to me due to a severe overbite as a teenager and my mum being on a pension could not have otherwise afforded it. I have never forgotten how great the treatment was and how professional. I am very suspicious of the negative one star review on here from someone claiming to be a whose review as in many accusatory reviews always start with claims of being a doctor (a favourite Twitter tactic to spread misinformation) and then launch into 'freedom' rants and of course go on about China. I am confident it is a fake review and people like that have also given fake one star reviews for cafes who wanted to follow the rules in a pandemic. It has to stop as it is unfair to wonderful professional settings trying to keep their patients safe.

The Royal Dental Hospital's Special Needs unit is excellent. I would advise anyone with any chronic condition to seek help there. Excellent care, compassionate dentists & the low fees are incredibly reasonable & fair for all those on a health care or pension card.

Melbourne is really lucky to have the Royal Dental Hospital. The Staff Clinicians are extraordinary in so many ways, I’ve been using their services for two years now, preparing for dentures and I know finally have them. Where else in Australia could you get a complete set of of double tailor-made dentures for less than $250 ?

Went in to have my wisdom teeth removed under general anaesthesia recently and the surgical team (surgeons, nurses, anaesthetist, registrars) were all so lovely! They were very thorough, patient and kind and even though this was my first time under a general anaesthetic I wasn't scared and felt very well cared for. My mouth is now healing wonderfully and I am so glad to no longer be bothered by my pesky wisdom teeth! It did take quite a while to get a surgery date but that's due to government funding and COVID, not the staff at the hospital who are working incredibly hard each and every day!

The wait to have my child looked at was quite long but the treatment she received during her initial assessment was excellent. The assessing Dentist was so good with my child that my child trusted her like I've never seen before. We left extremely happy with the thorough plan for treatment and with no concerns for the calibre of work that will be delivered. My only worry is the wait for the operation.

Just had surgery at the hospital yesterday. Couldn't rate the experience higher. Exceptional staff, very kind and supportive. Felt well informed about everything and treated with kindness and respect. Update: Subsequent visit also went great, really good aftercare for my surgery. I'm special needs and forgot to book my appointment they followed up and called me, made my appointment went in the next day and another great visit.

I was extremely nervous going to the dentist, like most people are. My last experience with a dentist was pretty traumatic, so anxiety levels were pretty high. I can't remember the name of the dentist I saw, I do know she was Asian though and she was absolutely fantastic. I told her about my previous experience and she was so understanding and empathetic. She was talking to me throughout the whole procedure and let me know what was happening from start to finish. She told me to stop her at any time I didn't feel comfortable and made sure I was completely numb before starting any work. She had my wisdom tooth out in about 5 minutes or less and I didn't feel a thing, the pressure of pulling it out wasn't overly strong either. I have to give a shout out to the male assistant of hers also as he was fantastic.

Once again my visit to the Royal Dental Hospital was an enjoyable experience. The care and treatment was Excellent, the way they treat you can't be faulted. Easy to get there and appointments that consider country traveler's.

Amazing. I have an anxiety condition and but I got through my surgery easily thanks to the support and kindness of my clinicians. Going to dentist/needles isn't my thing at best of times but the staff were so nice and calm that this was one of the easiest nicest visits to the dentist Ive ever had. Every step of the way they communicated clearly and gave me options in easy to understand terms. The clinicians excellent bedside manner gave me the confidence to relax and just let them do their job. I could say stop if I needed a break. Lorna had light, accurate contact with her tools and her assistant (sorry i forgot your name) was really on the ball. They even made sure I had something sugary to drink before so I didn't get faint. So impressed with the combination of kind/sensible/professional. The place is clean. The process of waiting your turn is in a warm comfortable waiting area. I went early and got seen quickly. Thank you!!!

I had wisdom teeth out under general 6 weeks ago. During my post op check up the dr failed to diagnose an infection and discharged me completely saying everything was fine.Well last night I ended up going to an emergency dentist with a huge abscess and was told if I waited ONE more day I would have gone septic. Thanks for that royal dental! I could have died (from the dentists words) be more thorough next time before someone actually dies from your negligence!

I have had multiple cancers including leukaemia. Unfortunately my teeth got bad after chemotherapy. I have had one back tooth in particular which has cut my tongue and given me a lot of pain and anxiety. I saw Dr Nicole twice to deal with this tooth. My honest opinion is that if every dentist was as skilled as Dr Nicole, we would probably all flock to visit the Dentist all the time! She was super thorough and made sure that I was in full remission before she went ahead and did the work! Dr Nicole is hands down the best dentist I have ever seen!

Dr. Chow was excelled at making me feel relaxed, comfortable & confident about how my coming treatment should go in the near future. I’m very much looking forward to my outcome with having my dental issues worked on by a well trained professional & he’s a funny guy. This is a fantastic hospital with great atmosphere to say the least. Steven Dickson.

I'd previously had a terrible experience with a dentist many yrs so. Since then I've put off going due to my fears which led to some serious teeth problems. The dentist (her name is 'Rad) was so gentle and understanding. At all times she listened to my worries and made me feel I had full control over the procedure. Both herself and the nurse assistant were great at reading my body language, calming me down while also helping me with relaxation techniques like breathing etc. They also both had wonderful sense of humour, making me laugh to help put me at ease. In all honesty, it's the first time I've ever wanted to hug anyone who works in dentistry. Both were a wonderful reflection upon the dental hospital. I felt truly cared for and respected. I also appreciated the follow up call today with a lovely chap who had impeccable manners and also a great sense of humour! Thank you from the bottom of my heart to all involved, even the admin staff who went through the check in process. Absolutely exemplary! Thank you so much, warm regards, Tash (also, could this feedback be passed on to all involved? Everyone tends to only hear negative feedback, I hope they know how much of a positive impact they had on my life)

Thanks to the wonderful team from the Royal Melbourne dental hospital. The Dr & nurse were awesome . I was very nervous & anxious. They were extremely caring , supportive and professional. They explained everything and I cant recommend these guys enough . Thanks for your treatment and support . Their compassion and understanding meant a lot . Thanks again , you guys rock

It’s been over two and and a half years and my mouth isn’t fully healed yet. I had a trainee working on taking two of my wisdom teeth out. It was traumatising and an experience I would never want to experience again. It was just awful. I didn’t post something right away because I thought I was just overthinking it but clearly it’s been awhile now and honestly I’ve learnt my lesson. Just pay for dental, for peace of mind don’t come here unless your doing something basic .. even then idk! Update: went on the link and the page says unavailable on the dhsv website.

I'm terrified of the dentist so waited until it was beyond necessary before calling- I got in the same day (and my car broke down on the way as well so didn't get there until after 4pm yet still got seen). They did an x-ray, decided on the best course of treatment and fully informed me of everything and let me decide whether or not I wanted to proceed) and from there I had the anaesthetics and 3 extractions within 5 mins- AMAZING!! Plus they had extra anaesthetic and surgical equipment prepped just in case; and all for $30 as I have a HCC!) There is nothing bad I can say about my experience at all so a huge thanks to all involved ☺️

I broke a tooth late on Monday afternoon, so called the Dental Hospital. As it wasn’t particularly painful I was booked in for a Telehealth appointment the next morning (Tuesday), but unfortunately that was cancelled owing to the staff member being unwell, so I was rescheduled for Thursday morning. In the meantime my tongue was becoming irritated by the rough edge and it was becoming particularly painful and uncomfortable. I was worried that it might get infected, so contacted the hospital again and was booked in for an appointment yesterday morning (Thursday). I had never been to the Dental Hospital before and I was delighted with the experience. I was greeted in a very friendly manner by the young woman on reception and my details processed quickly. I was seen by a lovely dentist and a very caring nurse, who efficiently and professionally repaired my tooth. They have done a great job and my tongue is recovering from its ordeal. I am so impressed by the service and care given to me and I highly recommend it. Thank you.

Absolutely amazing work. Michelle was my dentist & I've never had a tooth removed so fast well 2 teeth. If you don't like waiting don't go to royal dental because if you aren't the 1st emergency walk-in you will be waiting up to 4-6hrs. Other then it's staff is beyond amazing.

Last week I had an accident on E-scooter and broke 2 of my upper incisors. I visited this hospital in emergency, the staff was very professional and helpful. Had to wait for sometime, but I understand that. Dr. Lauren and her Nurse (forgot her name) were very professional and nice. They took really good care of me and supported me so much. I am thankful to both those sweet ladies.

Came through emergency with a ruptured wisdom tooth in a lot of pain. Dentist Leila was beyond amazing and took it out in only 30 seconds! She made it look easy but this was a complex tooth. I was distressed and she was very calm and respectful. Help from assistants Isabella and Deb helped so much to calm me down and take care of me. Cannot express my gratitude enough.

I wish that I could rate this higher but apart from being only $30 for your whole treatment, that unfortunately is about it. I have been on the waiting list for over 2 years just for an appointment but COVID mucked up everything, so they can't be held responsible for that. However, when my son, who also happened to have an appointment and time when I was there, after sitting for quite a while on uncontrollable and hard chairs, we had to go and get an x-ray. Then back to the icy cold waiting room. By now, my son who suffers from Autism was getting a bit antsy as it was now well over our appointment time by more than one hour. I have back issues and the seats were bad for my back and pain. Finally we were seen, my son went to see a dentist elsewhere where I had Dr Lee. Dr Lee's bedside manner was non-existent. I found him rude and abrupt and didn't listen to what I was saying. Apparently my dentist wrote that I was only getting 2 teeth pulled. Yet when I saw my dentist a few weeks before the appointment, my dentist and I discussed what I required. She suggested that I get all my teeth removed and implants put in rather than a denture. Every time that I went to speak he would interrupt me. He also dismissed what I was saying. He told me to speak to my dentist to find out what she suggests. But I had already spoken to her however because of his whole attitude, I didn't mention seeing her as he disbelieved every thing I said. So, he wants me to come back again in 3 months. Yet my son got paperwork for surgery, which is why I traveled 2 hours one way to see the dentist. I have private health insurance and I am considering just using my dental Hospital admission and teeth being pulled privately. I don't want to see Dr Lee again. Great hospital for dental emergencies and surgery for a reasonable price for Centrelink card holders. This is for the 3 stars.

I had a great experience yesterday at the hospital. I came in at around 8am and was seen within 15 minutes. I had a really bad abscessed tooth infection that required a root canal. I was given all the information I required and was seen by Jasmine who was a student dentist. She did a great job at explaining everything to me and providing my root canal treatment. I felt safe, cared for and had a very positive experience. I would highly recommend this service to people requiring emergency dental treatment. :) It cost me nothing as I was seen by a student which was also a plus! Thank you to everyone!

Excellent service and care for people who are struggling. Their treatment is thorough, thoughtful and kind and you leave feeling better than when you walk in. I have left knowing my needs were met, and with an understanding of follow up treatment. My experience is excellent and the quality of all staff care is wonderful.

Dr Tatiana did a great job with my son's dental surgery. Nurse Chris and the whole team took care of my son very well. The whole medical team has been excellent at explaining the procedure and you can feel that they genuinely care and give their best in doing their job. Kudos to the whole team, thank you so much for all your help.

I got my wisdom teeth surgically removed yesterday as well as an overcrowded tooth. It was my first surgery so I was very nervous but everyone made me feel so comfortable and cared for, everyone was absolutely lovely. I would highly recommend the Royal Dental Hospital, they even rang today to check up on me which I thought was very nice of them and an extra step they do to make you feel even more cared for!

Had gone to the emergency as i couldnt sleep the entire night and the pain was really bad. Wait was really long which is what really made the experience hard, i waited for almost 4.5 hours to be checked. The dentist was really good, she explained everything really well and understood that mentally i was exhausted because of lack of sleep and was really patient and understanding, i really needed someone calm and a good listener and she definitely fit the description Definitely would recommend if its an emergency and the waiting isnt an issue

Very professional and efficient dentist and assistant. I was supposed to see a student dentist quite a few years ago, but I guess I fell off the Student list due to my complex needs, but I'm guessing they failed to put me back on the normal list. Thank goodness for Each, who I had to wait 4 years for an appointment! It's usually 2 years but they had no record of me, so I had to wait another 2 years. Just my luck! Each dental are great by the way.

My dentist and dental nurse were FABULOUS!! I told them of my past experience with a dentist who had given me a fear of dental work and they were just so wonderful. Talked me through each step, went at my pace and explained everything thoroughly. I felt that they genuinely cared about my well-being.

Upon my visit followed by my booked appointment that staff that looked after me did beyond and amazing job. The first day was difficult for him and I thought he stood by me. I commend him for an excellent job and hope more of the staff there. Follow his service. Work ethic, expertise. Top Job 🤘

I chipped one of my upper teeth 🦷 over the weekend and was fortunate to have it repaired today. The Royal Melbourne Dental Hospital is such a wonderful set up and I would highly recommend this dental hospital to all pensioners. I had a young dental student, Tom who was so good. His work was inspected by his supervisor who was most impressed. Hearing his words left me even more impressed. Thank you Tom and all the best in the future. Barry Bourke

I have severe dental anxiety and other conditions that make visits to the dentist pretty difficult. Both times I've had an emergency, I've been treated by exceptional dentists who I couldn't be more grateful for. Be prepared to wait a bit as public dental is pretty overbooked but it is clean, professional and the dentists often understand (without judgement) your struggles.

My phobia has been ended after my experience with the staff and procedures at this hospital. It seems wrong to say it was a pleasure but t have nothing else. Caring, efficient, informative, gentle, all of that.

What a great experience I just had there last Saturday! It was worthy of the long wait. I am very embarrassed I didn't ask for my dentist's name and his assistant. I just want to say "Thank You" for the amazing job they did with the extraction of y wisdom tooth. It was a burden I carried for long time. It was going to be quite a difficult procedure because the tooth was too close to the nerve but my dentist nailed it like a champ. I just wanted to recognise the superb job that the Royal Dental Hospital does. Your efforts aren't taken for granted. Please, keep up the great job you do. Always grateful because today I feel GREAT because of the wonderful job you do.

Outstanding service and Amazing care. Staff were patient, kind, gentle and supportive. I appreciate the process from start to finish. They deserve a 7 Star!

Honestly the most reasonable practice I've found in city locality. They have a good understanding of risk factors, a great policy and viable accessibility. Cheers to the nurses who treated me without assumption or judgement, and are quite accurate to their word. Their service has provided me insight into genetics and how services operate in this state.

I had to get my bottom wisdom teeth under general anesthesia and I was really anxious about this going in and before the surgery. The nurses and the anaesthesiest made me feel extremely comfortable and I really felt really safe and taken care of in their hands. The staff there are so kind and understanding and I couldn't thank them enough for making the whole experience comfortable and for being so understanding when I was having anxiety about it before hand. The staff are amazing and I can't thank them enough for the amazing job they did with my teeth and also with making me feel as comfortable as possible. Would recommend 10/10 to all my family and friends and hopefully this helps other people feel a bit better about going in for wisdom teeth surgery 😊

I found it to be such a good experience. ALL of the staff are absolutely amazing, they helped me so much in dealing with my anxiety. The service was better than a 5 star hotel (the nurses know what I’m talking about). Many thanks for everything, Charlie.

The staff were amazing: warm and friendly at all times. My sons wisdom teeth removal was a smooth process. As we were from a town 4 hours away the nurse said she would try to get us into surgery first so we could get back on the road sooner, this occurred and we were home in good time. My son was cared for in the best possible way. Nurse Michelle is truly amazing.

Unfortunately, our youngest daughter endured trauma to her front teeth, leaving them hanging. She couldn't close her mouth, swallow, talk properly, let alone eat and drink to keep her alive. Given we live in Geelong, we contacted the dental hospital before setting out, explaining her situation and being pre-registered. We were told that they closed at 6 pm on Sundays, so we rushed there. Fortunately, we were seen quickly as the place was empty. However, things took a frustrating turn from there. Upon examining her teeth and conducting an X-ray, it was evident that her teeth needed to be extracted due to the significant trauma. The attending dentist explained that, due to her age and the extent of damage, our daughter required to be seen by a specialist. They said they can submit an urgent referral and an appointment with a specialist in a few days. A FEW DAYS?! As an ex-dental nurse, I know first hand that this is completely unreasonable. How could they expect a bleeding child with severely damaged teeth, unable to do anything, to wait until Tuesday? I inquired about alternative solutions, and the dentist once again mentioned that they could write a referral, and we might get an early appointment next week since it was urgent. It felt like an inadequate response to our child's urgent condition. I even asked if there was an on-call specialist available, to which the dentist reluctantly mentioned they had one, but she was hesitant to call without a push, and they were only available for phone advice. Frustrated, I stated my intention to call the Royal Children's Hospital, and only then did the dentist agree to contact their on-call specialist. The Royal Children's Hospital immediately responded, calling in their on-call dental team to meet us. Isn't this what one would expect from a dental hospital? To think they were initially prepared to send us home and have us return days later. Had we not advocated for our child, that's precisely what would have happened. We are grateful for our ability to speak up, but it raises concerns about those who may have limited English proficiency or simply trust in the system. Furthermore, during our visit to the dental hospital, the attending dentist initially stated that only one tooth had suffered severe trauma, which left me surprised, as it appeared to me that at least two teeth were affected. However, when we were examined by the dentist at the Royal Children's Hospital, it was confirmed that, in fact, two teeth had sustained trauma. How could a dentist get it so wrong when the consequences were so significant for our child's health and well-being? This only added to our disappointment and frustration with the care provided at the dental hospital. Where was their duty of care? When we expressed our disbelief, the dental nurse agreed with us and the dentist on duty responded with an awkward giggle and reiterated that this was the best they could offer. How could a dental hospital fail to provide the necessary care for dental trauma, simply because its on a weekend? Do dental issues just stop on a weekend? It seemed contradictory to their purpose. We were promptly attended to by the on-call specialists at the Royal Children's Hospital, and our daughter underwent emergency surgery to remove her damaged teeth. It's disheartening that your facility seemed rushed to discharge a child in such a critical condition, while the Royal Children's Hospital prioritised her care. In summary, for parents dealing with dental issues involving their children, I would advise against coming to this dental hospital. (Ironically, a hospital specifically only for dental issues). Instead, give the Royal Children's Hospital a call. It should be essential for a dental hospital to have the capacity to address all dental problems, even on weekends. If they can't, they should be able to provide appropriate guidance on where to seek help without the prompting of the patient. We are deeply disheartened and disgusted by our experience to be honest.

Many thanks to all the staff who helped attend to my emergency dental abscess on 28/9/23. From the lady who greeted me at the front door, the young man who booked me thru to the great team of nurses and dentists, all were helpful, caring, informative, friendly and even humorous in a place where most of us were in pain and hurt. I am most thankful for their attention, must be a tough job but I appreciated all you did. Thank you RDHM

I received the best attention and treatment yesterday (24/10/23) from the RDHM, I couldn't fault them. The staff were very helpful and pleasant to me; didn't have to wait long which was a bonus. Thank you guys for helping me out, I appreciate it!

We had an amazing dentist who provided the best care for my son Shawaiz, even though he has a speech delay. The dentist and the supporting staff showed great patience and provided excellent care for my son. Thank you so much for being a tremendous help to Shawaiz. Without your support, it would not have been possible for me.

Very Professional treatment, much care taken to make sure the treatment was done properly and sufficiently. The experience was that of excellence, I would recommend the dentist that takes care of me at the hospital to anyone who has had a bad experience in they’re past. The dentist that I have been seeing had restored my faith in the Royal Melbourne Dental hospital .. Thank you so much for your amazing professionalism and care .. Heyden Wilson

Having very high dental anxiety, almost to the point of a phobia (I have actually gotten to a dentist, thrown up before going in and left) the staff here make things a lot better. I forget the name of the lady who does my work but they have me with the special needs department due to the dental fear and she is amazing. Goes at my pace, will let me stop and ask stupid questions and makes sure my needs are being met. With her patience, I’ve been able to have a tooth pulled and a few fillings which have otherwise been impossible to do awake in the chair 🙌

The dental standard services in general are reasonable and the charges are affordable. But the waiting time after passing the appointment scheduled needs to be cut down by 50 per cent: no patient should wait for more than 15 minutes to be served. On time appointment is important!

I have been receiving treatment for over a year. I cannot rate the service highly enough. They are amazing. Recently I received treatment from the dental physiotherapist & it was amazing. She was so wise & experienced & the treatment I received was so beneficial. Top ratings from me!

I had a very pleasant experience with emergency dental care. I was treated with respect and kindness in a safe environment.

TOP PROFESSIONAL AND COMPASSIONATE SERVICE! Let me share my experience with you. 1. I called up during lockdown as my mom had a terrible mouth swelling. She was triaged properly over the phone and given clear directions on her emergency SAME DAY appointment. 2. When arriving at the hospital, a very professional team at the reception guided us through to the waiting room after infection control measures took place. The non-medical staff was kind, caring and friendly. 3. The reception team made the process very smooth and effortless for us. 4. We had minimal waiting time at the waiting room, where a kind student dentist sought consent for examining and reviewing mom. 5. The student dentist, assisted by a caring nurse and under supervision from the senior dentist performed the procedure that was needed (extraction). 6. The post-op care was spot-on, we got a leaflet in our native language (Greek) and the student nurse explained in detail everything that we should expect after the procedure. 7. The next day, the staff of the hospital called us multiple times to follow-up the case and this demonstrated a caring and professional approach. Recommendations : None, just keep it up! To all the staff : THANKS A LOT! God bless you.

I suffer very high anxiety and the treatment I got at the dental hospital was a thousand times better then what I have had anywhere else. I got two teeth taken out a week apart and It was so quick and painless. One week later I wouldn't even know I had teeth taken out. They are fantastic.

Yesterday, I just visited the hospital to get my wisdom tooth removed. Taking my first surgery was like taking my first baby steps as it was very daunting for me, but after speaking to very nice and compassionate nurses and anaesthetist, I felt very much reassured. Though it was a long day with such a long wait, the dental hospital provided me excellent care and they do genuinely care about the patients. The procedure and requirements they explained were informative and helpful. I can't really thank the dental hospital enough for doing great job. Thank you.

The dental hospital provided me with excellent service and care yesterday. Both nurse and dentist were compassionate and informative. This service is also great value. Thank you. My follow up appointment was on time and very professionally conducted. Dentist very helpful and caring. I can recommend this service.

After visiting my local dentist and no satisfactory treatment of severe pain in my rear tooth, I visited Melbourne Dental Hospital where the staff found my tooth was badly inflamed and infected and I had a root canal. Sometimes it's worth getting a second opinion and the staff at Melbourne Dental Hospital are amazing, professional and thorough. They especially helped me to understand with me having difficulties with my hearing loss.

The care and treatment I received was exactly as they said for my surgery. During lockdown I was glad they kept my appointment as it was not a minor thing. Great work to all the people whom work there.

Receptionists are terrible. The 1 star is purely for the rude, inefficient, way too quick to get off the phone, speak too quiet on the phone even after you ask them nicely to speak louder and/or repeat something over and over, unprofessional receptionists. If I could give no stars for them I would. 1 girl receptionist I asked repeatedly to speak louder and she refused to do so, then kept saying it was my fault I couldn't hear.. just unacceptable behaviour as far as treating a patient/customer etc I have had to call back to fix the mistakes that were previously made to make sure my appointment was secure as of right dates and times etc... I have called also to secure an app for a certain time which was left to me to call back and when I called back, got a new receptionist to quickly dismiss me saying no we don't have that time, nothing available, I proceeded to say no I am returning call as I was told to, to pick out of 2 app times etc, then all of a sudden he put me on hold for a second time, came back on phone to say yes that is available... not on. Otherwise brilliant hospital in general- clean, brilliant dentists and trainee/student dentists. 5/5 for the true health professionals with the real qualifications, so caring and so efficient!

We have had great experience with the Royal Dental Hospital of Melbourne. Dr. Shangeetha and her team at level 1 were amazing. Especially Dr. Shangeetha, she's great with kids who need extra support. My son felt comfortable and was scared when he was on the chair. Highly recommend.

Excellent treatment services and caring, compassionate, friendly staff. Very happy with the outcomes of my treatment.

This is a known World Leader as a Teaching and Clinical hospital. I am a "Frequent Flyer" there and have never been let down by staff, students and resident clinicians. My only disappointment is with some patients that demonstrate contempt and disregard - sometimes racism - directed at clinicians. This place is a privelige for all -and not just for us Victorians.

I can’t thank the staff at this hospital enough. My daughter had a day procedure and despite the late admission to theatre and late time to come out we were not rushed out the door. The two nurses Stephanie and Chris went over and beyond their capability to make us comfortable. Stayed back long hours to help care for my little one. I cannot thank them enough.

All staff were extremely helpful and very friendly. Didn’t have to wait very long to be seen without an appt. Dentist was informative and gave options for treatment. Positive outcome after a skate park accident for our 9year old.

Very pleasant staff and I was seen in a timely matter. Thank you, I appreciate the hard work you do.

The staff were great and made my treatment a very pleasant experience . I would highly recommend this wonderful organisation

Iv had a big phobia seeing dentist in 25 years and my teeth got out of control . This place turned my whole life around and I couldn't be more happier. Best staff very caring and understanding people 100% recommend

No stars at all just wasting taxpayers money and patients time they are working for refugees, not for the Australian people who pay taxes. The service is very bad not pro-personal at all. Feel like a India or thread would country

Painful toothache and difficulty eating/swallowing talking. Having satisfied emergency criteria, given telephone triage and booking, was given excellent care and decisive advice from treating clinicians at RDHM. Please support increased funding (and paying one's taxes) for such public services allowing greater access to those that need it. I was also fortunately able to navigate the online system in my state of toothache! Others may not be so lucky. Thank you.

Excellent hospital for dental care. Dentist are very caring and take time to explain what has to be done and what can be done. Always happy to answer questions and explain everything thoroughly. Highly recommend for kids too.

My daughter had oral surgery yesterday, it went very smoothly,. they took care of her really great. I can’t thank them enough to the amount of good services they provided for her. All staff including Doctors, Nurses and reception were nice, always happy to helped and very professional. They explained everything very clearly what to expect to happened and after procedure they will tell you what they’ve done. Nurse Chris and the other Filipina nurse at Surgery dept level 4 was spectacular.. Thank you so much once again!. 🫶🏻🙌👏🏻

My visits to the Royal Dental Hospital were always friendly and informative. Although my case has not been resolved as yet, I have been referred to have further tests etc. Hopefully, the outcome is not too serious. This decision was made by the clinical staff and Im grateful for their care and concern 😟 for my well-being. A big thank you to the staff, and my dentist Dr A Katopothis, who initially advised me to go the Dental Hospital.

This dental service is more amazing than I could have ever thought of. The care, patience and support everyone from the check in staff to the dentists give to every patient is more than can ever be expected from a community service. It may take awhile to get an appointment, which is to be expected with so many people needing their help, but once you get seen they can't do enough to help you, especially if you show you are willing to look after yourself and look after your dental health. As someone who can't afford to pay for expensive dental work I can't thank them enough for looking after me!!!

Had my wisdom teeth out today. Jenny the nurse was fantastic, so comforting, caring and funny aswell. The surgery went smooth and well, much credit due to the team. The anaesthetist and anaesthetist assistant were also amazing. Thanks guys 👍🏻

Nice friendly staff in the OAM clinic. Wait for appointment was a tad long but not really dental hospital fault for that because Covid has caused waiting times to be longer. Only down side is there are no signs in the waiting room to tell you how to check in. Lucky I had the sense to ask a hospital staff member were do I check in she didn't know so went around to the level 1 emergency desk and they checked me in there. Were to check in needs to be explained better.

I recently had a dental emergency and I have complex needs. I was treated with compassion and seen immediately. I received thorough appropriate care, with my needs taken seriously. Thoroughly recommend. Care was professional, timely, and delivered with kindness.

My dentist and technician were extraordinary and they provided a high standard of care I would never have expected in any area of the public health care system. Connor and Ramona at Royal dental hospital Melb were two of the nicest health care workers I have ever encountered. They were caring, thorough and attentive. If all public health was this wonderful there would not be any demand for private health and it would only exist as a last resort. You really need to get these two beautiful human beings training up the next generation. They are exemplary.

Traumatised, came to get my wisdom teeth removed and ended up severely mistreated and traumatised. After lying down as soon as I did so, a nurse pulled my robe down and exposed my breast as I’m a woman and she said oops then proceed to walk around the other side of the table pull the it down again and oops again! The female masculine nurse embarrassed me! Such creepy behaviour assault or sexual harassment… just plain wrong! I came back here as I’m poor and had emergency the dentist I was left alone in the room I was kicking my legs on the air from pain as he was pressing hard and clearly didn’t wait long enough for the needle to numb the pain before .

You might have to wait a while to get seen but its worth it. The dentist Lauren D was so gentle with my teeth and explained step by step procedure. Excellent service. Also Voula at the front desk was very patient and professional with me. Having a sore tooth I was very short and snappy with her but she calmed me down and found a solution to my problem.

Dentist Anastasia was excellent, with a great sense of humour. She made me feel so at ease and numbed me up extra, really grateful for that. She also gave me sutures at the end, something I've never received from private dentists. Dental assistant Jayatri was lovely too. The procedure was so quick and painless. Thank you so much Anastasia and Jayatri.

I had all 4 wisdom teeth removed with the Royal Dental Hospital and I could not be happier with the experience. My surgeon, anaesthetist and all nurses involved in taking care of me were so kind, comforting and knowledgeable, and considering how nervous I was initially, I felt very at ease after meeting them. Thank you to all involved! :)

This is ridiculous. We had to cancel my daughter's surgery, because she had covid. Before that it was cancelled twice by them. 4th time booked and no surprise cancelled, because apparently an emergency came up. How does another emergency happen 2 weeks before surgery. It will be rescheduled again, I'll keep you updated.

both times I had to go were to the emergency department. Although the wait was long just like any hospital emergency is, the care provided was absolutely amazing. I seen two different dentist with their dental students and both times were brilliant, they explained everything that was going on and going to happen, they made me feel very calm and not judged

Called up as I need a wisdom tooth removal. I attended here a few years ago for a root canal treatment. The lady told me because im not aboriginal, Torres straight islander or on centrelink that I cannot have any treatment and I have to see a private dentist. Basically called me a liar when I said I had been seen in the past also. It's a shame that as an Australian Citizen, I can not be treated because im not of dark skin or doll bludge on Centrelink Despite paying my taxes to support the healthcare, I get no healthcare support myself.

This hospital is so Judge shaming. I was supposed to get my three wisdom teeth, removed surgery I was supposed to go in there for a date and time to have this done. Instead I got body shamed. The Chinese doctor was body shaming me really badly. He was saying about my BMI that I was too heavy that I couldn’t have my surgery done at the hospital. I do not recommend this hospital to nobody. This hospital is such a disgrace. They keep wanting me to have multiple ultrasounds when I’ve already had one this hospital is so bad.