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Robert Gordon

Cafe Coffee shop Store Outlet mall Pottery store Pottery classes Ceramic manufacturer Pottery manufacturer Ceramics wholesaler

😠 Wow, what a disappointment! We received this as a gift six months ago and we’re very excited. We have had a few pieces from Robert Gordon in the past and have been very impressed. This platter has stained irreversibly from multiple contacts with food and fruit. It has now been relegated to a storage... People often mention good, great, pottery, staff, coffee, painting, paint, pieces, time, workshop,


Address

114 Mulcahy Rd, Pakenham VIC 3810, Australia

Website

www.robertgordonaustralia.com

Contact

+61 3 5941 3144

Rating on Google Maps

4.40 (185 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 AM to 5 PM
  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 5 PM
  • Saturday: 9 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: good (14) great (14) pottery (13) staff (11) coffee (10) painting (8) paint (8) pieces (7) time (7) workshop (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Paul S. 4 years ago on Google • 961 reviews
    So many reasons to visit! 1. Great Australian brand for excellent pottery. They still make many of their lines here in Australia with also the inevitable “designed in Australia and made in China” products as well 2. The cafe is excellent- coffee is very good - and the food is great. Great to be able to get a good coffee and a meal as you work out your next set of dinnerware (do you go all the same or get some contrasting pieces?) 3. The most important reason to visit is the staff- they are exceptional (big shout out to Fran who was just amazing and gave us one of the best retail shopping experiences I have had in a long time as we deliberated and agonised over what to choose)I
    5 people found this review helpful 👍

  • 1/5 Wayne Q. 3 years ago on Google
    Wow, what a disappointment! We received this as a gift six months ago and we’re very excited. We have had a few pieces from Robert Gordon in the past and have been very impressed. This platter has stained irreversibly from multiple contacts with food and fruit. It has now been relegated to a storage box. Once a quality producer of Australian made ceramics has now turned to cheap imports. Please see pictures supplied. The price tag hasn’t even had time to wear off yet. This will inevitably end up as a short-term gain for a long-term loss!
    6 people found this review helpful 👍

  • 4/5 樱木花 1 year ago on Google • 302 reviews
    Came here to meet a friend for coffee. And thought could do early shopping for Christmas. Really spoilt for choice for all different design, texture or pottery ware. Prices are quite dear considered they are designed in Australia and made in China. Would still considered buying it as gifts for good friends. Place is great and staff are friendly.
    5 people found this review helpful 👍

  • 4/5 Maxine V C. 1 year ago on Google
    Great place to find Pottery items. Friendly staff. Nancy Cafe, good food selection & great coffee.
    4 people found this review helpful 👍

  • 5/5 Hai N. 10 months ago on Google • 400 reviews
    The pottery selection is quite good. Everything seems hand made as there is slight variation in each item. We did a painting session here which was fun. We also ate here, food was decent but the service is a bit slow when busy. There's a small section for kids to play, but it doesn't have much. Nevertheless kids seemed to be able to entertain themselves.
    2 people found this review helpful 👍

  • 5/5 Synthia Z. 7 months ago on Google • 58 reviews
    It is a bit far away from the city, but worth the visit once a while. The shop is huge and well arranged with everything priced lower than shopping them elsewhere. The cafe is lovely too, food and drinks are in good quality and delivered good taste. Staffs are very friendly as well.
    3 people found this review helpful 👍

  • 3/5 Michelle M. 7 months ago on Google • 7 reviews
    Did the paint your own pottery 1hr workshop class. It’s affordable however I feel like they are commercialising this opportunity and there are better workshop experience elsewhere: - it’s only a one hour workshop. You need more time to actually enjoy the experience but once time is up there is a hard timing for you to leave. - you only get 6 colors to choose from - they don’t teach you how to mix colors, how to pain, what textures can be achieved in detail (at all) - you literally walk in, choose your pieces, get your own brushes and paint away yourself Other than that, the place has a good vibe and their own pieces are really pretty. Food was also decent at the cafe.
    3 people found this review helpful 👍

  • 5/5 Dm A. 1 year ago on Google
    Beautiful pottery and delicious eatery! Highly recommend. Excellent customer service.
    1 person found this review helpful 👍

  • 5/5 alastair b. 4 years ago on Google
    Not sure what I expected but whatever it was I was blown away how awesome it was!!! The food was absolutely incredible. Much better than some of the best Melbourne cafes... the coffee was perfect and if I had enough room for a cake I would have stuffed it in... The plate and duck painting was one of the 1st times I've seen my daughter properly concentrate and stay quiet for more than 6 minutes!! Well worth a trip. Don't just a book by it's cover. The building is very unassuming, what's inside will give hours of fun and enjoyment. Well done and keep it going!!
    1 person found this review helpful 👍

  • 4/5 Gitty 1 year ago on Google
    Amazing coffee, great food. But service is poor. You have to wait for ages to get your orders on the table. My suggestion to management: you need more staff at least on weekends if you’re so busy and can’t maintain the quality of the customer experience.
    1 person found this review helpful 👍

  • 5/5 Isaac B. 4 years ago on Google • 109 reviews
    Such a great local place to come, food and coffee is always on point! Kids love running around in the little playground, and then there's the pottery side of it too just fantastic, such good Aussie made products and you can even paint them with the kids as a great activity and get them glazed!

  • 3/5 Jas Vaughan (. 2 months ago on Google • 80 reviews New
    Breakfast this morning. Food was good. Service slow - coffee needs work.

  • 5/5 The Coffee A. 2 months ago on Google • 73 reviews New
    I enjoyed a beautiful Kenyan batch brew 😍 and the amazing brisket Benny 👌 The cups and serving ware by Robert Gordon are next level!

  • 4/5 Fip 3 months ago on Google • 27 reviews New
    Interesting place! The Shop. Is great filled with their pottery at reasonable prices and you can always pick up a bargain on the 2nd's table. You're sure to find something you like, great for your home or as presents to give. The Cafe. The food is good and are decent sized with yummy cakes to choose from including vegan and gluten free as well but make sure you order any food at the same time you order your drinks as the waitress may not come back to you. Guess how I know. The coffee is great and of course everything is served in or on their pottery products which is nice, a try before you buy sort of thing! Great place.

  • 5/5 Stella S. 6 months ago on Google • 26 reviews
    I purchased 3 wall lamps which I love. 2 were half price as they were "seconds" but still beautiful. The staff were very lovely & helpful with my decision process! Highly recommend the cafe too!! 👌

  • 5/5 Ruth F. 4 months ago on Google • 12 reviews
    Great food, paint your own was so much fun. Prices all round are very reasonable. Staff were LOVELY!

  • 5/5 Rosie P. 10 months ago on Google
    The staff were so so so so friendly here and they were very welcoming! I do not remember which staff took in my friend and I for the painting pottery workshop but she was very kind to us even though we were 30 mins late (ofc I don't suggest you come to your workshop late but we live an hour away from the place and city traffic is horrible on a Saturday). She made sure we had all our paint colours and that we were ready to go! I really recommend going here if you are looking for somewhere to bond with your friends or family!

  • 5/5 Christine M J. 2 months ago on Google • 3 reviews New
    Just attended a workshop at Robert Gordon. A really relaxing and fun experience. The staff were very friendly, informative and encouraging...would definitely recommend to all!

  • 1/5 Lena S. 9 months ago on Google
    Food and customer service was a huge let down. Waited half an hour just to be served, no water offered after having asked for water, they still did not bring any out! Waited over an hour for meals which didn't come out all at once. We had multiple servers come up to us to ask us what we had ordered over and over, and to add to that no cutlery was given, upon requesting cutlery not enough was given for our table. Usually great service and food here but today a huge let down, very unorganized and zero communication between staff!

  • 5/5 Claire P. 1 year ago on Google
    WOW! Absolutely incredible experience! The factory was much larger than I initially thought it was going to be, and there’s an entirely seperate space dedicated to painting your own crockery! My partner and I spent 2 hours here today as part of our anniversary celebration! The items you can paint range from mugs, bowls, plates, vases and platters–of all different sizes. Most start at $20 upwards, which I believe to be reasonable as each item is hand made (presumably using the ceramic wheels they have in the studio) and you can use as little / as much glaze as you like. And there are virtually no limitations to what you paint and how much you spend. The amount of space in between each table was great, made us feel super comfortable with COVID. Atmosphere was brilliant, natural bright lighting, groovy tunes, incredibly welcoming staff. Also, the staff weren’t overbearing and watching over your shoulder which was great! Must wash the materials you used, but it took us 3 minutes max as the glaze is very water soluble. Very quick cleanup! Provided materials include: - Glaze - Sponges - Paintbrushes - Aprons - Sinks - Stencils - Pencils to sketch your design (potentially more, may of missed something) If I could recommend one thing, i’d say maybe a pamphlet explaining in a little bit more depth about how glaze works/ answering some questions that are presumably asked quite a lot (and questions that I asked the staff today also) For eg. - Can you mix the glazes? - If you mix water and glaze does it make the finish less opaque? - Can you layer light colours on top of dark colours once dry? (similar to acrylics/oils paints in canvas) There were a few kids today which was adorable, definitely could make some cute things with them–but definitely a bit nerve wracking with the very breakable items and watery glazes laying around to spill. Of course dependent on the child though. Probably more suited to slightly older kids! (again, dependent on the child) There was also a large indoor / outdoor cafe area which looked brilliant! We didn’t try it today as we had already spent a few hours painting our ‘Noodle Bowls’! Absolutely planning to come back for some more glazing fun! And can’t wait to pick up our bowls in a weeks time after they’ve been fired in the kiln! Thank you, Robert Gordon Pottery!

  • 4/5 Cass D. 1 year ago on Google
    Food was good. Staff were friendly. Really enjoyed doing the paint your own pottery class. I think it's expensive though for a factory outlet.

  • 5/5 Mr potato s. 11 months ago on Google
    I want to start off by saying the pottery’s class is a must. I loved it my wife loved it the teacher was fantastic her attitude and how helpful she was, is what all classes from different industries should follow. The store was ok I thought it was still a little over priced and didn’t see any tea pots at all except 1. But overall it’s a great place to visit I will probably book in for the class again as it was so good. Thanks again I think that teacher is not there on a Sunday but big thanks to you for being there.

  • 5/5 Selena T. 11 months ago on Google
    The pottery pieces here are to die for!! Each shape is beautiful and organic, makes you want to buy every single piece! Lots of great and reasonably priced pieces (outlet prices) , with a section for 'seconds and samples', which are ALMOST perfect, for a lot cheaper (made in Australia - as some pieces made overseas). We did the painting workshop and it was very affordable. My piece was around $30 including painting and firing. They didn't rush us out when our time limit finished but 1 hour really isn't long enough 😅. Also wish they had more glaze colour variety!

  • 4/5 Michelle M. 11 months ago on Google
    Coffee, venue, food and dishes are awesome. Staff are amazing. Cool little area for kids is under construction so that’s exciting for me as a small young family. Price… well.. on par with most classy cafe’s. I did see a egg cup that cost $9 Give it a go I say

  • 5/5 Nicole A. 1 year ago on Google
    Fun pottery painting experience, friendly staffs, nice coffee.

  • 5/5 J R. 1 year ago on Google
    Was very fortunate to find the Christmas Sale last month saving hundreds of $. Thank you! Purchased quite a few items as gifts for our daughters engagement, and I'm very pleased. Can't go wrong with RG products. They're beautifully crafted and designed to the highest standard of craftsmanship applied, sturdy and lasting. Elegant products perfect for fine dining & entertainment. RG Pottery thank you for the added care applied ensuring save delivery of our purchases. 10/10!

  • 4/5 Shanti T. 1 year ago on Google
    Bought 6 sets (4 in each) of the entree bowls( online). Each of the 6 came in crude brown little cardboard boxes. Was very disappointed with the packing after reading one of the reviews on the website that said products were beautifully packed. This was meant to be given as Christmas gifts. However, the bowls were good and worth the buy. Really love them.


Call +61 3 5941 3144 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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