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Deer Park Medical Centre

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One of the Most Reviewed Pain management physicians in Melbourne


Address

brimbank shopping centre, T096 and T097, 28, 72 Neale Rd, Deer Park VIC 3023, Australia

Website

www.deerparkmedicalcentre.com.au

Contact

+61 3 9363 6101

Rating on Google Maps

4.50 (488 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8:30 AM to 9 PM
  • Thursday: 8:30 AM to 9 PM
  • Friday: 8:30 AM to 9 PM
  • Saturday: 8:30 AM to 5 PM
  • Sunday: 10 AM to 3 PM
  • Monday: 8:30 AM to 9 PM
  • Tuesday: 8:30 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: doctor (32) staff (29) friendly (24) time (22) clinic (21) great (17) professional (16) doctors (16) helpful (15) medical (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Al a. 2 years ago on Google
    I am appalled by the way I was treated by Dr Oveisi. I told him I wanted to see a psychologist to work through my issues, but he kept insisting on medicating me with Valium. I told him I don't like taking medication due to my anxiety, but he just kept responding with 'That's my opinion' Absolutely concerning behaviour by a person in the medical profession. But hey, if anybody wants Valium, I suppose he's the doctor you go to.
    5 people found this review helpful 👍

  • 5/5 Miya L. 2 years ago on Google
    To this amazing amazing professional GP---Dr Bridget Lawler. I had appointment with this lovely lady yesterday about mental health , the whole time during the conversation she was being extremely patient , kind and empathy , and that was what I needed the most. She is the best doctor that I ever met in my life .
    5 people found this review helpful 👍

  • 1/5 Huy Quang T. 1 year ago on Google
    I rated the reception 4 stars but 0 start for Dr Dev Hewawithana. I first time visited this clinic as I felt unwell with sore throat although I had no covid. I told the doctor that I felt cold and sometimes hot since 2 days ago, please check my temperature, I need him to give me some prescription, but he did not listen to me did not check anything. He said I can buy some thing at the chemist, no need a prescription.
    4 people found this review helpful 👍

  • 2/5 Floopyboo T. 6 months ago on Google • 105 reviews
    Both the government and my doctor said I needed an hour long appointment for my assessment, so I called reception to book one as I couldn't figure out how to do it on the app. Reception knows better than both, though, and booked me for 15 minutes. Gee, thanks, I really want to starve to death over xmas because reception decided to scam a few extra medicare dollars out of the government! I'd understand if I was a brand new, first time patient, but I've been coming here for over six months and I'm not even a new patient to the doctor I booked.
    1 person found this review helpful 👍

  • 5/5 Annie K. 8 months ago on Google • 5 reviews
    This is a great medical centre. The reception team are welcoming and helpful and the doctor's are thorough, thoughtful, honest and amazing medical professionals. I have been to many other GP's but this is probably one of the best that i have been to in over 10yrs.
    2 people found this review helpful 👍

  • 5/5 Nada S. 3 months ago on Google • 4 reviews New
    We have been coming here for over 20years and my husband since they opened almost 40 years ago. The reception staff is exceptional always helpful, understanding and kind. I just wish other places would have as dedicated people at the reception at this place. I wish I could give them more stars. Love the doctors, nurses and allied health as well. All under one roof.
    1 person found this review helpful 👍

  • 5/5 Muzit Z. 11 months ago on Google
    A very good service specially the receptionist 😊
    1 person found this review helpful 👍

  • 5/5 Christine H. 1 year ago on Google
    I had my annual bloods and urine tests done as well as a ultrasound . As soon as Dr Emily received them she called me personally to say that she had received them and all came back with great results. This is the first time that I have been called up personally from a doctor regarding tests results. Each time I have contacted the clinic they have gone above and beyond to accommodate my needs. Always pleasant and courteous on the phone.
    1 person found this review helpful 👍

  • 5/5 Elvie A. 1 year ago on Google
    Experience with Josie , Diabetic Educator. She’s very thorough and committed to help patients. The thing that I like most is she answers and all my queries and make sure I understand. She encouraged me to write my concerns so we can go through it in our next meeting.
    1 person found this review helpful 👍

  • 5/5 Phou R. 1 year ago on Google
    I just moved to Cairnlea and was trying to find a new clinic. When I called to.make an appointment the receptionist was so nice and friendly The staff are so friendly. The Doctor I saw she was awesome. When I walked in I could feel positive vibes. Definitely my new clinic from now on. Would give more than 5 stars if I could.
    1 person found this review helpful 👍

  • 5/5 DPK 1 year ago on Google
    Moved to the area 12 months ago and I'm so grateful I found this clinic. I've never met such a wonderful and caring Dr other than Dr Aizah Tassadaq. She goes the extra mile and genuinely cares for her patients, I feel blessed to have met her , never in my life have I met a doctor who has given me time and actually cared about my health.
    1 person found this review helpful 👍

  • 5/5 RHONDA W. 10 months ago on Google
    Even with a computer break down staff were pleasant and efficient. Customer service is excellent. My first time seeing Dr Ishmael and was very pleased. So caring and thorough.
    1 person found this review helpful 👍

  • 5/5 Vivian L. 1 year ago on Google
    Best medical center ever. Exceptional reception team. Dr Yadanar Thwe is the best doctor ever, she took good care of me for over 3 years, I am deeply saddened that she has left, I’m not sure if any doctor can replace and match her care and standards. Dr Ann Salam is also kind and helpful.
    1 person found this review helpful 👍

  • 2/5 Casee Ceebz (. 1 year ago on Google
    A few years ago this was one of the best clinics in Melbourne , since theyve gotten new receptionists their service is not so great and I would recommend trying somewhere else before you waste your time here.
    1 person found this review helpful 👍

  • 5/5 Tiffany N. 9 months ago on Google
    Highly recommend Dr Salwati who really cares about her patients, Really glad I’ve found an amazing doctor. Lovely reception team as well!
    1 person found this review helpful 👍

  • 5/5 John K. 1 year ago on Google
    Attended the clinic today with my son for our booster shots. The nurse and her assistant were very professional, friendly and caring. Many thanks !
    1 person found this review helpful 👍

  • 5/5 David T. 2 years ago on Google
    Hands down the BEST Medical Centre in Deer Park!!! All of the staff are friendly. All Doctors I have seen are extremely knowledgable, thorough and friendly.
    1 person found this review helpful 👍

  • 5/5 Lou C. 2 years ago on Google
    Dr. Touraj Oveisi is the best doctor, i will travel far to see him because i know he is a great doctor. Thanks Dr T you are the best.
    1 person found this review helpful 👍

  • 1/5 Ashleigh B. 2 years ago on Google
    Shocking experience. GP dr tree was useless, wouldn't find out who to call about confirming COVID 19 test, completely wasting my time on top of refusing to give me regular medication that I rely on because she isn't my regular doctor. I can't see my regular doctor until 2.5 weeks as he is on holiday
    1 person found this review helpful 👍

  • 5/5 Carol B. 2 years ago on Google
    I have been using this practice for more years than I care to remember. This practice has grown with the times. All the staff are very friendly and caring.
    1 person found this review helpful 👍

  • 4/5 Wolven S. 2 years ago on Google
    Quick, efficient and great place to get a Pfizer COVID vaccine. Much better than the larger hubs/hospitals as less of a queue. Good job team!
    1 person found this review helpful 👍

  • 4/5 Hai N. 2 years ago on Google
    Received my covid-19 vaccines here. The process was smooth and well managed. The actual clinic itself feels a bit small, and they tried to social distance the chairs by keeping them apart, but still, with the doctors and nurses and clients walking by, overall it still felt small and crammed. Otherwise everything else was good. Doctor was surprisingly friendly, but I forgot his name.
    1 person found this review helpful 👍

  • 5/5 Geraldine T. 2 years ago on Google
    The practise is very well run, most appointments are on time. The reception staff are really helpful and the doctors are amazing. The nursing staff are really good as well. I would recommend this centre to everyone.
    1 person found this review helpful 👍

  • 5/5 Kinshuk S. 2 years ago on Google
    It was a seamless experience. The reception staff was great and friendly. The nurse was very professional and the practice manager was very helpful.
    1 person found this review helpful 👍

  • 5/5 Noel O. 2 years ago on Google
    Staff very friendly, with great knowledgeand very helpful. Doctors very polite and listen when you ask questions. Plenty of facility to sanitize hands and check in
    1 person found this review helpful 👍

  • 5/5 Peter L. 2 years ago on Google
    Excellent Centre, dedicated highly professional doctors and all staff (I am unrelated to any of the staff members and travel to this Centre - if needed - each way more than 35 km)
    1 person found this review helpful 👍

  • 5/5 Nancy B. 2 years ago on Google
    This has been our local GP for over 40 years. Dr Ng is the most amazing Dr, always happy and friendly. Along with the rest of the team, especially the front office girls always very welcoming and professional, and hard-working, keep up the great work.
    1 person found this review helpful 👍

  • 5/5 Stuart C. 4 months ago on Google • 15 reviews
    Fantastic Dr's, always on time and polite, friendly and professional service. Never have to wait long as appointment times are kept. A+

  • 5/5 John B. 3 months ago on Google • 13 reviews New
    Extremely friendly receptionists, great selection of doctors, nurses & services, but like all GP clinics, very busy.

  • 5/5 Christine C. 4 months ago on Google • 12 reviews
    Fantastic Clinic. Reception staff went beyond to be friendly and Dr was kind and knowledgeable. Will be registering using as our new family clinic from now on. Very happy patients. Thank you Deer Park Medical Centre.

  • 5/5 John M. 3 months ago on Google • 8 reviews New
    Good medical centre, with plenty of doctors to choose from, and quick to be seen. Highly recommend this practice.

  • 5/5 Stacey T. 6 months ago on Google • 8 reviews
    I met the dietician Ms Nalani Jethani and she was amazing. She gave me easy commonsense healthy food options that I can’t wait to try. I came away knowing more about the good food options I should be choosing and the importance of menu planning which I have already implemented. I highly recommend seeing Nalani Jethani to get your dietary intake back on track. I later saw Dr Richard McGlynn for physiotherapy. Again he too was amazing and he empowered me with commonsense easy to work on exercises for my injury and situation. And again I have implemented those exercises into my daily routine. He too was easy to talk to and very professional. He knew his stuff and communicated it to me in easy to understand language that I could relate to. I highly recommend seeing Dr Richard McGlynn for all your physio needs. An excellent team, make an appointment today :)

  • 5/5 Hong T. 3 months ago on Google • 4 reviews New
    It is a great Medical Centre. The staff are very friendly and provide great service.

  • 4/5 chris c. 4 months ago on Google • 4 reviews
    This was my first visit to this clinic today. Didn't have to wait very long the doctor was fantastic felt comfortable taking to him . Yes I recommend this clinic

  • 5/5 Teina M. 2 months ago on Google • 3 reviews New
    has been our family doctor since day one, always welcoming and docotrs are amazing and care alot about there patients.

  • 5/5 Neha S. 3 months ago on Google • 3 reviews New
    Excellent customer services from the receptionists.They all are very helpful and try to book you in for the appointment on same day if possible. All receptionists treat you very friendly with smiling face. Connie and Morgan are very helpful. Nurse makes you feel very comfortable whenever you visit. All doctors are good.Dr Salwati and Dr Thura are awesome.I have been visiting this clinic from last 3 yrs and never had any bad experience. Highly recommended.

  • 5/5 Baked A. 2 years ago on Google
    Great facility my family has been going there for longer then I can remember and I go there now myself.. Great doctors and super friendly staff..

  • 1/5 Jenh 1 year ago on Google
    The doctors here refused to see patients unless they have low risk problems. Even though my hubby tested negative for COVID. They refused to see him because he had a cough which was upsetting his asthma. Other reviewers seem to be saying the same thing. My toddler also was refused to be seen as well because he had a mild food reaction nothing anaphylactic. They told us to go to the emergency. And the hospital said these conditions could be treated by a GP. We went to another medical clinic and they happily took us in. Doctors here are paranoid to the max.

  • 4/5 Elizabeth B. 9 months ago on Google
    The staff are mostly all pleasant to deal with. Dr Touraj who looks after my mum is sympathetic and his patience with my elderly mum is much appreciated. Practice Manager Namarata and Dr Thura were helpful and professional in resolving a misunderstanding and acted promptly in rectifying it. Thank you kindly to you both.

  • 5/5 Stan 9 months ago on Google
    Friendly reception, doctor and nurse. Easy to make a booking and was not waiting long to see the doctor. Positive experience and I would return.

  • 5/5 Doris O. 1 year ago on Google
    Lovely staff the ladies always greet you with a smile and very friendly and helpful. Also we have great doctors and medical staff from physio,podiatrist, dentist, nurses and Melbourne pathology.

  • 1/5 Justine T. 2 years ago on Google
    Doctor won’t see me in person because I have a cough but he couldn’t diagnose me over the phone even though I am isolating and have had a negative Covid test so I can’t see him about my chest infection until I’m actually recovered from it does not make sense, very disappointed about the health care.

  • 5/5 harry j. 6 months ago on Google
    Great service. Dr Asham is a great doctor, caring and compassionate. This practise is best managed.

  • 5/5 Bobby H. 1 year ago on Google
    Yes I must say the staff are very friendly and happy. This is very important as there are the first once to see. There never rude you ask them a question and they reply bck and say your welcome by your name..... As for the doctor I have seen for the first time she was very helpful to me greatly appreciate 🙏..

  • 1/5 Debra C. 1 year ago on Google
    Terrible experience denied me talking to doctor on phone let alone attending to see a doctor. To think doctors take an oath when finishing their doctorate. Discussing result. I was appalled and left stranded.

  • 5/5 subrato d. 2 years ago on Google
    very professional and quick - my vaccine process was done in 20/25 mins including the 15 minutes of monitoring after the jab

  • 5/5 Val B. 2 years ago on Google
    Lovely kind and caring reception staff and Dr Ng is the best doctor in Deer Park. The experience on this visit for the paediatric Pfizer vaccine was not great though. Appointment was for 4pm but had to wait for over an hour to see the nurse. Staff are all great and usually feel very happy with covid protocols at the centre.

  • 2/5 Jess V. 1 year ago on Google
    I recently moved to the area and read reviews of all the local clinics, this one seemed the best and I can see why. The doctors have been mostly on time and definitely show concern for their patients (i have seen 3 doctors here). I have no problem wearing a mask as much as I prefer not to, but I find they push way too hard on this both at the desk and in the doctors office. I am obese and sometimes have breathing problems requiring a ventolin, they keep telling me to wear the mask properly, this is the way I have been wearing it for 2 years. I wanted my partner to come here as we both have had trouble finding a doctor who shows good care and listens to their patients, i went for a checkup and the doctor did not allow her to come to the room with me due to “stopping the spread”, she was eventually allowed to come in reluctantly. Either there is an agenda at play here or this clinic has a problem with covid positive people turning up way too often. I feel the latter is less likely nowadays especially given the question is asked before each booking is made in person or online. I really don’t feel that I need to justify myself on the mask topic, none of my appointments here were for throat, cough, etc… Sorry, I really tried to like this place, it’s a real shame as the service was actually better than I am use to at my previous clinics.

  • 5/5 Rachel G. 2 years ago on Google
    Bit difficult to find (it's near woolworths!). Easy parking, easy to get to the shopping centre. Great COVID practices, private waiting room, no wait for my appointment, friendly, helpful admin and clinical staff, the doctor was thorough and listened. I had the skin scan service, which was MUCH cheaper than my local and had an earlier available booking with my preferred gender doctor.

  • 3/5 Sevim A. 2 years ago on Google
    Doctor and Receptionists were very friendly and professional. However, the nurse who was administering my Covid vaccine was cold and not comforting at all.

  • 1/5 Linh L. 2 years ago on Google
    If I could give this place 0 stars I honestly would. Called to create an appointment, let them know I tested negative for covid however I do feel sick and just want to get medication to help. First receptionist found my details and booked for a 9:30am appointment over the phone. Did not receive a phone call until 10:30 from another receptionist named “Connie” stating that as Medicare has changed they can’t go through with my booking and said I’m unable to come in due to having a runny nose because it could be covid even after telling them I tested negative??? I would suggest everyone go to a clinic that actually cares for the heath and wellbeing of their patients instead. I understand the nature of covid, but if someone has tested negative and is still feeling unwell and needs medication/help, they should be treated regardless. Just goes to show how much they do not care.

  • 5/5 Simonetta P. 1 year ago on Google
    All staff members were efficient and very professional in their manner. Also the Doctor to did my check up was excellent and completely thorough with her examination. I will certainly return for my next annual skin check up. Thank you ever so much. cheers.

  • 5/5 Jennifer L. 2 years ago on Google
    Very quick and easy Covid vaccine procedure

  • 5/5 Sunshine and F. 1 year ago on Google
    Great clinic! Went in today for the first time. Waiting time was reasonable. I saw Dr for the first time and she was lovely. I should have booked a double appointment as I have a long medical history and we ran out of time so I will do that next time. Will definitely be going there again and would recommend it at a medical clinic.

  • 5/5 Thuy V. 1 year ago on Google
    My first ever experience here was wonderful. Doctor Nadia was very welcoming and professional. She was cautious of what the conditions her patients were in and how much medicine to prescribe. Best doctor I've had, I would highly recommend her to be your doctor.

  • 5/5 Mand A. 1 year ago on Google
    We have been visiting the practice for many years. From when I was a child, and now I take my own children there. We have seen many doctors but of late we have been seeing Dr. Ovesi, and we are very happy with how thorough our care always is. Very welcoming reception staff, and always had a good experience with the Nurse and other services offered at the practice.

  • 5/5 Marty C. 1 year ago on Google
    Dr Emily Deluca is thorough, caring and makes me feel very comfortable. I have been looking for a Dr like her for a while due to my Dr retiring. Deer Park Medical Centre should be privileged to have her as a Dr in their practice.

  • 5/5 Vanessa J. 1 year ago on Google
    Amazing.. i had 2 kids under 5 with me and did a 45min procedure. Dr was excellent and Nurses great. Highly recommend!!

  • 4/5 Checho L. 1 year ago on Google
    Nice and friendly welcome just a short wait to be seen and was out with in 10 mins .. well done Deer park medical centre i'am one happy customer thank you .

  • 5/5 Rosemary H. 1 year ago on Google
    I have been a patient of Dr Asham for many years, although I have now moved to St Leonard's just out of Geelong, I would never consider moving to another practice nor change Doctor. The staff and Doctor's are always empathetic and are always available to accommodate your needs. Thank you Deer Park Medical Centre you're the best. Rosemary Halliday

  • 5/5 Lorraine W. 1 year ago on Google
    I recently changed to the practice. Staff have been lovely and I received a referral to the Diabetic Educator Josie - wow! I have been frustrated by conflicting information over the years. Josie has simplified things with helpful info and resources. I now feel like I am on the right path to achieve my health goals.

  • 5/5 Christopher L. 1 year ago on Google
    People are upset here because of the covid precautions. I stand by the medical centre with their decision to make masks mandatory and if you have covid symptoms then you will need to call in and take instruction on what to do next. I dont agree with the 1 star ratings given by other people, as they are just ignorant over covid protocol. My visit here today showed that the staff are patient and considerate. 5 stars all round.

  • 5/5 Tony A. 1 year ago on Google
    I have been looked after the moment I arrived, didn’t have to wait anymore time then the my appointment time ,Dr Attef have been very professional in his examination and advice. I recommend to my family and friends to visit Deer park medical Center .

  • 1/5 Oden v. 2 years ago on Google
    Told the doctor, I feel like killing myself. No concern, no duty of care, didn't even check my profile, or history. Simply a "I can't help you". Won't go back there.

  • 5/5 Johnny W. 1 year ago on Google
    I have been coming to this medical clinic for many years with my mother. Having Dr Dev as our family GP has been reassuring and I always feel like we are receiving the best care possible.

  • 5/5 MARAM K. 1 year ago on Google
    Reception staff were very professional & organized. Clinic was hygienic and masks are mandatory. Dr Mirna was very professional & understanding. Definitely recommended.

  • 5/5 Joyce S. 1 year ago on Google
    My kids and I have been coming here for 3 years even though we moved away to the city, we kept the same GP and still see her to this day. This clinic staff are all friendly, helpful and efficient and this clinic has all the services you need in a medical centre and is also at a shopping centre with underground parking for rainy days. Our GP is Dr Yadanar Thwe. She is a professional, kind, gentle, lovely doctor who we've been seeing for 3 years now. Sometimes appointments are not available for a few days, but we try to manage until an appointment opens up because all the doctors are very good and they have a very high volume of patients. I love how everyone must wear masks. If you have cold and flu symptoms, you can't attend face to face which I think is great, to keep all staff and patrons safe. We'll keep coming here for many years to come. Thankyou Dr Yadanar, front desk staff, lovely pathology staff and everyone at this clinic

  • 1/5 Abeny m. 1 year ago on Google
    My child got vaccinated here and her vaccination details have been updated on Medicare for 4 months. And when I called to try and find out why this is, they put me on hold for 15 minutes only to be told the nurse will call you back when she’s free. This very frustrating.

  • 5/5 Amy H. 4 months ago on Google • 2 reviews
    first time attended Deer Park Medical Centre ,the receptionist is every friendly and helpful . Doctor Rochelle is friendly , and asked many questions to understand the reasons coming today . Excellent services.

  • 5/5 Fauna 3 months ago on Google • 1 review New
    The staff is very kind and understanding with identity, mental health and pronouns. They certainly don't neglect. They're very generous with time and their concern for their patients shows a very healthy and good environment. I've never felt so included and safe with a doctor before. I made a good choice choosing this clinic :) - Marius


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