Extremly terrible service, they arranged you an appointment but let you wait for 1 hour+. No followup for your preview result thus you have to call hundreds of time to get an appointment plus their standard consultation is totally not worth the price. So stear away from this one.

Really disappointed. The worst "bed-side" manner I've ever had the displeasure of experiencing. Made to feel inferior and that I was, for all intents and purposes, a "liar". Avoid.

M Williams is one of the worst GPS I’ve ever had. All the reviews are his friends, this clinic does not care about their patients. Avoid at all costs. And before he claims ‘fake review’ after getting all his friends to post fake 5 star ones, trust this place and you’ll see for yourself.

Dr Williams is such an empathetic professional and person who always practises best patient-centred care. Would not hesitate to recommend him and his clinic!

Really think this is one of the best GPs in the area. Always easy to get an appointment, the GPs are very thorough and not rushed and the place has a nice clean and pleasant vibe! I highly recommend seeing Dr Yang Yang Liu. He’s very knowledgeable and professional and extremely thorough!

Martin Williams is such an impressive GP who conducts himself with such care and professionalism. I love this clinic. The entire team go above and beyond anything I have ever experienced.

The best thing this GP has done is constantly let me down. Here are just some of the main reasons I have decided to finally never return or recommend this clinic to anyone I know. - I was once misdiagnosed for Measles when all I had was a common flu. I was told I needed to have a blood test done, no warning prior that I would later be sent a $200 bill for the test. This then turned into months of back and forth with the clinic that they should be paying the costs as I was misdiagnosed by a doctor (which was proven and recorded in a later consultation - which I had to pay for). - I needed a referral to a specialist in a hospital in which the admin team needed to process. After months of not hearing from the specialist to organise an appointment this then turned into months of the admin team recording my home address and contact details wrong SEVERAL times. - I have been back several times for the same issue, have been given the same prescription and have been sent away each time with my persistence to be referred to specialists ignored. The doctor's seem more concerned with the amount of time you're in their office rather than finding the right solution for you. - They do not differentiate the times of a standard consult and a long consult. I was forced to pay a long consult after arguing with the doctor he had not finished with me. As a warning for anyone else, anything over 15 minutes is considered a long consultation so be prepared to be hit with their highest costs if your consultation exceeds this time whether or not you have finished talking about what you came in for. - The wait times here are some of the worst I've encountered in a GP. I have waited over 1 hour and being the only person in the clinic several times. Not to mention multiple times I have had to wait for the doctor to actually arrive for the day. - Seating is extremely uncomfortable. The absolute LEAST you could do is invest in some better seating since an average wait time is around 1 hour. I feel bad for the elderly patients that come in there with walking sticks that need to put up with the poor seating. - Even with all of these issues, today when updating my address and writing it out clearly for the admin staff, they still managed to get it wrong! It's one thing to make an error once, it's another to do this multiple times to a single patient and from the other reviews it would appear several people have had something similar happen to them.

Tried their mobile website and it does not format properly on a phone, also their new app they mention a link cannot be found to it anywhere on their website

Dr Williams has been my General Practitioner for many years. His empathy, kindness, attention to my health concerns has been most appreciated. My family are so happy with my care that over time they have gravitated to this practice because of the care, excellence from the health team through to reception. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

What a kind, compassionate & empathetic doctor's surgery this is. I visited this surgery for the first time (25yrs with the same doctors surgery) today & was greeted by amazing staff at the counter. From the service I was provided at the time of entering was then followed through with the doctor I seen. He was caring, he listened & most of all he provided me with the most important service & amazing compassion plus sent me away for further tests which my surgery have not done. I will be transferring my file to this surgery (even though I have quite a few problem's) I know that the service I received today has been truely a blessing & I have so much gratitude to making the switch. Thank you ? I feel I need to actually share my experience in the last 10mths at this surgery. Firstly I’ve seen 3 doctors in this surgery. I had 1 female doctor tell me my facial & head numbness wasn’t in my head. Sorry? Plus I don’t have cancer apparently? Mmm, ok. She can tell by looking at me? It’s not in my head when I’ve had left side facial numbness since September 2016? I’m not a doctor shopper & had left my doctor’s surgery of 25yrs to sort out other avenues regarding my health. I was actually quite taken back with my Medicare claims after a male doctor in this surgery questioned me. When I replied I haven’t got a new care plan (not realising what was going on) I had been charged for a care plan through Medicare I had no idea about. This doctor honestly thought I was lying, it wasn’t until I got home an was making a Medicare claim I realised what was going on. This same doctor offered me lexapro each time I’d seen him (the last 5 visits). Obviously the 3rd male doctor did the Medicare claim I new nothing about. This doctor also told me he didn’t agree with acupuncture or a chiropractor. Wasn’t willing to listen to my needs or work with me. (My body) I was also told by these 3 doctors I had TMJ & even though I argued with this situation no 1 was willing to listen except give me referrals to TMJ specialist or hand out prescription’s for anti depressants. I’d just like people to be aware that I’ve just had biopsies on my saliva glands, I have major problems with my parathyroid glands & I’m waiting in limbo for my fate. What started off as a wonderful experience has actually lead me to seek other opinion’s which are finally now being addressed. Just be aware that you know your body & unless you have support from your doctor (who isn’t going to give you scripts for anti depressants) keep searching & find someone who will listen. It’s with sadness I write this.

Very disappointed with the service here, the lack of handover to the locum was non existent and had to cover my whole case history again and why I am on the medications prescribed

I got my covid booster here. The staff was friendly and the process was efficient. The communication before and during the vaccination appointment was clear and helpful. I am also glad to receive a follow-up email telling me about after-care. Strongly recommend this medical centre, especially for vaccination!

Best GP I have ever been too. Dr Martin takes the time to understand and diagnose correctly which in turn means he may run late but this is only because he gives every patient the time required. My whole family including older parents attend this clinic as Dr Williams is more concerned with patient care than anything else. Don’t listen to the negative reviews as you wont find a better GP. Keep up the awesome work Dr Williams as it is very much appreciated!

Great experience at this medical centre. The booking process was seamless. The reception staff were lovely, both on arrival & when processing payment. The doctor was one of the best I've seen, he was very thorough, patient, kind & compassionate. I will be coming back here for all my medical needs in future.

The whole process could not have been any easier. From selecting the date and time of my appointment via the internet, to arriving on the day. Whether to travel there by tram, bus or car, the clinic is located a few moments from alighting whichever I'd chosen. Full marks for a fully professional outfit. It might sound strange but I hope I never have to go there again...but that's only because my health will determine my next visit.

The reception staff were friendly, helpful and patient. The doctor was caring, punctual and informative. I was just visiting Melbourne but was impressed with the service at this practice.

Excellent service in the last few days before Xmas. Reception were helpful and very amiable. They resolved some questions for easily . Dr.Ha was through and helpful . Therapy dog was not present , he is a delight when on duty.

I’ve overall had very good experiences at this clinic and been to 4 different doctors over 2 years. I rarely have to wait very long for my appointment. Doctors are friendly as are all support staff and the nurses. You can usually get in to see someone at short notice.

Had a great experience, both the doctor and nurse were great. Will definitely go back and recommend to family and friends.

Fantastic service. Great GP's

Thank you to Debbie, Mackenzie & all the lovely staff at Prahran East Medical, I always have such a beautiful experience whenever I come in 🤗! Thank you Winston for the cuddles 🐶 & 💯 Gratitude and grace to my wonderful doctor, Dr Kim Ha, who with enormous kindness and humour keeps my treatments on track & assists with my very complex health issues, truly you are a 🌟 Dr Kim! Everything about this practice is AMAZING 💯🌟🪷

Dr Williams is very professional, intelligent, insightful and cognisant of his duty of care. He has shown that he genuinely cares about my well-being & and taught me the benefit of having a really good GP that you can trust. I know he recognises & acts in accordance with my best interests, even when I don’t. The reception staff uphold his professional values & expectations & were very kind for looking after me during recent visits when I had some complex medical issues. Health issues are much less overwhelming when you are in kind & safe hands

Friendly staff and good dr's. 5 minute walk from home is a win :)

Hands down the BEST medical care. I would not consider going anywhere else. Dr Emily Walsh listens, ensures they understand fully, then act accordingly. Winston is a BONUS!!!

Reception Staff were so accommodating and responsive. Emina was so understanding providing exceptional care and genuine compassion. Dr Martin continued to monitor and direct the medical management needed. Thank you for your endless support, journeying with us through a stressful time. 10/10

Prahran East Medical Centre is simply a terrific, family run practice. Always met at reception with smiles and a warm welcome. Utmost professionalism and care shown from the nurses. Especially Emina, so compassionate, courteous and full of knowledge. Thank you to Dr Williams for being so attentive, caring and understanding with on going treatment. All round an amazing medical centre. Couldn't recommend highly enough.

I needed to bring my 2 year old for a quick check up and the delightful reception was able to book us in without any delay or issue. The doctor (shout out Dr. Kim Ha!) was very gentle, thorough, professional, and kind with us and I would definitely go back for any medical needs for me or my family. The centre is lucky to have Dr. Ha and we're lucky to live nearby this fantastic medical centre.

Had one of the worst experiences at a GP ever with Dr Carrie. She was very condescending and rude in her approach. Spoke to me like I was a child, and was very dismissive of all issues I brought to her attention, including my stomachs sensitivity to antibiotics. She handed me the script and literally said "these probably won't help you but try them". Didn't mention anything about what to do if they weren't effective or when to come back and see her if my symptoms got worse. Surprise surprise, I got much worse and I started throwing up from the antibiotics. Went back to see a different GP two days later and got some antibiotics & steroids that were actually helpful, and the new GP told me the antibiotics I was taking are known to be problematic for people with sensitive stomachs. My illness had gotten so bad by this stage the new GP was very concerned about me developing pneumonia. This was also a concern I had brought up to Dr Carrie which she brushed off. So not only had Dr Carrie intentionally given me drugs she knew wouldn't work AND made me more ill, but she also ignored my concerns and obvious wheezing and other symptoms for a potentially very serious condition. I will never be back and I don't think anybody else should either.

Amazing experience here. Emina and all the staff I came across were absolutely wonderful including Dr Martin. Emina was extremely informative, thorough, caring and excellent. A very special mention also needs to go to Winston-the beautiful therapy dog. He added immensely to the already amazing experience. I will be recommending this clinic to all of my friends and family. Thank you for such a positive experience!

Im so upset and disappointed in the service I received today from Dr Carrie Kausman. I simply was calling for a medical certificate as I have been unable to sleep post night duty and really struggling to switch back to days. I thought that this was something straight forward and that she could empathise with the symptoms I am feeling and I wouldn’t have to explain every detail of sleep deprivation. I hear a ‘ok’ over the phone and then she told me it wasn’t a very good reason for a sick certificate but that she would write one anyway. Being a nurse I feel that you should always be at your best! I am no where near my best today and I think that warrants a day off. However the practice has dealt with my complaint beautifully and I am appreciative of that.

Fantastic experience using this practice. No problems with getting my vaccine. Got my booster shot the same day as I went in there to enquire about it. Beautiful old building if the aesthetic matters to you.

The clinic is beautiful, the dog is adorable, the staff are friendly and very professional, and, most importantly, Dr Martin Williams is simply amazing. I am just so happy I get to have such a great doctor as my GP! My only regret is that I didn't find this place sooner.

Went to get my 4th dose today and it went really quick. I did make an appointment first (it's recommended to book first as it's quite easy anyway) and 2 lovely nurses were in charge of giving the shot. The receptionists were also nice and very helpful.

What a change from your normal doctors service. Dr Williams was so insightful, caring and didn't rush though my appointment. So happy with the service from the minute I walked in. Great practice that is top of my list, highly recommended ?

Excellent clinic with very professional staff. Nurse emina is lovely. Very pleased I found this place.

Despite the good reviews, I must say that I'm not very happy with the service here. The doctor was then less empathic person I ever met. He was more worried to not get infected than to check me properly. And in the end, he didn't pay enough attention and the diagnostic was incorrect. Obviously nobody in perfect, that's fine, but the feeling when I was in the consulting room... not what I was expecting definitely. Not coming back again, at least to this doctor.

I travel from the northern suburbs to go here. The reception staff are professional and kind and Dr. Martin Williams is the most thorough and caring Doctor I've ever met. I've been going here for 8 years and will continue to do so.

Excellent service from start to finish, I didn’t have a regular doctor, and I now I do! I felt so cared for and that my doctor really listened to me. I highly recommend this practice!

Its a great Clinic! Extremely friendly Doctors and support staff. Amy assisted me the other night when my appointment was running late. Her customer service skills were excellent.

I had my first visit to this clinic yesterday and had a great experience! From booking the appointment to the friendly staff on reception everything was easy and made me feel welcome. The doctor I saw was super caring and also organised for the nurse to give me a flu shot. She was lovely and made me feel at ease, even with a needle phobia. Will definitely be making this my regular GP's.

Booked in for 7:45. Arrived at 7:45. Was told they tried to call me to say to come later. Showed me the 7 digit mobile number they tried to call me on?! Really? If you're going to willing to lie to your patients at least be clever about it... Doctor was great but support staff are dishonest.

A very helpful and accommodating clinic. There was a bit of a wait time but the practitioner was thorough and showed empathy. The reception team was helpful and polite.

Dr Paula Moir is an excellent female GP. She is very patient, clear and understanding. Paula is compassionate, professional and overall the best female GP I have experienced. Her ability to make you feel comfortable, demonstrates a caring and nurturing manner. I would highly recommend Dr Paula Moir, particularly for females that appreciate GP's that value patient care.

I Have always been looked after at this clinic. I don't mind the pricing as I know that after every consult everything I need to discuss with the doctor will be addressed. I recommend this practice to both my family and friends. Reception staff are always welcoming and helpful.

I've had Dr Williams as my GP for a few years now and I can honestly recommend him. He's a great listener, is caring and thorough at the same time. The reception staff are friendly and make you feel looked after. Great clinic.

Has been my go-to GP base for 14 years, and don’t imagine going anywhere else in Melbourne. Dr Martin Williams is, in my opinion one of best GP’s in the business

I have a friend who has been attending this practice every 1-2 weeks for almost 3 years. She recently had to send a few emails to the practice about matters which needed to be in writing. Today the practice manager (aka the receptionist) told my friend that the email was not for patient use & patients were not supposed to email the practice (!!) & told my friend to try stop sending emails. Not only was this a lie but it rude, unprofessional & patronising. My friend was shocked & in tears at the way she was treated. The receptionist should be ashamed. My friend has rarely ever sent any emails to the practice. The few emails she has sent related to her medical treatment, a message that was not passed on to her doc when it should have been & a request to access her medical records (which are required to be made in writing). The few emails sent were put in writing as they information in them had to be conveyed appropriately. It transpired that the receptionist had unilaterally decided to tell my friend not to email the practice without even asking her GP or telling him. He seemed taken aback & bewildered & said he would speak to her. The practice’s email address is publicly available for anyone to use. It is the same email the practise uses to email patients! Do they expect patients to respond by telegram? Surely receptionists should be aware that many patients cannot make calls for medical reasons especially if they are very sick. Some may not have access to phones. How could this person tell my friend not to email the practice without even asking her GP first. Even worse is lying and pretending patient’s are not supposed to send emails to the clinic when the clinic sends emails to patients. How ridiculous Did the receptionist actually think it was appropriate to do this? I am a doctor & I would sack her for that. The practice claims to be empathic at every encounter. All patients & any one else can email the practice when appropriate or necessary. My friend never sent unprofessional or inappropriate emails and only sent a few emails because the nature of the contents was best conveyed in writing. A request to access medical records must be in writing. It seems the receptionist was complaining about one single email which no one bothered responding to anyway. Its not the first time receptionists at this practice have been rude and left my friend upset. I would avoid talking to them too. Anyone who works in a health care setting has a duty to treat patients with respect & empathy. Ordering a patient not to email the practice or lying to a patient is clearly a gross over assertion of authority & I don’t think any of the medical staff would find it appropriate. Or the owner Fortunately, the GP that my friend sees at the practice said he would inform the receptionist that my friend (his patient) is welcome to send emails and confirmed that all patients are entitled to email the practice. Obviously. That’s what the email address is for. I am posting this as a warning. If you don’t want to be lied to, told not to send emails to to this practice even when your doctor is happy to receive them or treated like a moron I suggest you do not go here. Imagine seeing a doctor almost every week for 3 years about serious health issues and then being ordered not to send emails because one of your emails might not have been completely necessary. According to one receptionist. What a joke. My friend never complained if emails went unanswered or demanded they be answered by a particular time. Admin staff should not be interfere in communications between patients and their doctors without speaking to the doctor first. That is a doctor’s role. A normal receptionist would not have done this This has left my friend really upset and pretty shocked. Thankfully, the Doctor in question will tell the receptionist it was inappropriate. But beware if you don’t follow the receptionist’s strict unilaterally imposed demands “made up” rules you might be dealt with in a similar way

Finally found a doctor who takes her time, asks questions and is thorough. Dr Sutton was great - caring, empathetic and took my concerns seriously.

Best receptionists and doctors I have ever dealt with. My regular doctor is Jennifer, very loving and really explains to you with what your situation is, even gives you demonstrations on how to be using specific meds. Martin himself is a great doctor who I have seen a few times now too. Overall great place nice energy, not a daunting typical medical clinic

Love this place! super professional but also all the doctors really make you feel at ease. Very thorough and helpful. Highly recommend!

Doctor Martin Williams is an exceptionally competent general practitioner with a delightful manner with patients. He is thorough and knowledgeable and have complete trust in his advice.

I have attended the clinic for the past 10 years, twice during this time with ongoing painful hard to diagnose illnesses. I have seen various Drs over this time and they have never given up on me, always been compassionate and most importantly listened. The last few months I have been under the care of Dr Martin Williams. He has provided exemplary care and a good ear. The ladies at the front desk are also a pleasure to deal with.

Outstanding medical care. Dr Klein was simply superb. He addressed every medical and personal concern I had in a professional, sensitive and human manner. If you want the highest quality of medical care, with access to a world of expertise and specialist networks, Dr Klein will help you. Highly recommend. Thank you for everything.

The doctors at this clinic are highly professional, friendly, on time and are very well educated. My family and I have been attending this clinic for many years.

Just had an appointment with Dr Martin, very thorough assessment and very happy with the service. Thank you! - Edward

From the happy, welcoming smile at reception to the 'on-time' call into the doctor's rooms, everything reminded me of what it once was to visit the doctors. I've been 'away' from way before the wretched Covid situation, so to recently return to Melbourne to a friendly happy environment was a way better experience than "going to the doctor's" should ordinarily be..

Amazing care and understanding from Dr Kim Ha at Prahran East Medical . The reception staff are friendly and helpful and wait times are not too long.

Great professional service with compassionate, welcoming staff.

This place is awesome. Excellent service people are very kindly and friendly, very professional service. I’ll love to come back doctor Martin is the best. Thanks.

Friendly, professional staff!

Really enjoyed my experience as a first time patient at Prahran East Medical Centre. The centre is beautiful and clean, my morning appointment began precisely on time and Dr. Williams' consultation made me feel confident that I was in experienced hands. I needed a blood test, and was glad to find pathology in the same building accessible without any wait. The radiology is also close by, making the entire experience very seamless.

Great clinic. Doctor was easy to talk to and came across as genuinely concerned, kind and considerate.

Pro: Praticitioner seems knowledgable and friendly but i only had one visit and probable will not be returning because of the cons belows; . Cons : Not an internatinal-friendly clinic and Not a flexible clinical practice cause they will only accept medicare and won't issue any receipt/invoice that you can use to make a claim against your private health insurance so if you are internationals (eg. international students, workers, etc) who do not have a medicare,I will not recommend you to visit this clinic at all cause you will not be able to use your private health insurance here and you ended up paying all expense out of your own pocket which in fact you are eligible for that claim and covered by your own insurance and should have got the rebate.

This was my practice for 5 years and Dr Williams was fantastic during the whole time. My husband and I moved to Prahran East MC from a terrible practice on Queens road, and we couldn't have been happier with the clinic. Excellent knowledge, manner and expertise, gave me the high level of comfort we was looking for from a GP. Having now moved Northside, I'm sad to say we now need to find someone new in Brunswick. Sorry to say goodbye, but thank you for everything Martin and the team. ?

New to the clinic. Charged an extra $70 and pushed into the long consult bracket simply because appointment went over by 3 minutes. Originally booked a short consult, was given no warning it would be into the long consult territory if the appointment continued. Would definitely have cut short otherwise. The threshold for being charged for a long consult was 20 minutes and based on recording I was there for 22 minutes. Never mind the wait time itself was 14 minutes before I got to see a doctor. Deeply dissatisfied. What a rip off by $70. Total was $160 before Medicare rebate.

The therapy dog is so cute

From my very first appointment I've had nothing but incredible service from the team here. The reception, nurses and doctors are all welcoming and take the time to give you the best service. In a convenient location with on road parking, I highly recommend this practice.

The wait is usually long

Terrible place to get a covid test. 48 hours wait for the results and then they gate keep the results behind a doctors phone call, so don’t expect to receive them out of hours via SMS like you’d get anywhere else

For what it is worth, it is a nice medical centre and the staff are courteous. Staff are quick to work with you to amend any issues you encounter.

The staff including the receptionists , nurses and the doctors are all beyond compare. The care that I have received at every single visit has been exceptional. I had a hard time with my first birth with a lot of issues and Dr Martin and his team handled it all very well. To the extent that I consider him instrumental in making me healthy enough to be able to have another baby. At this centre I know that you will be in great hands, supported by skilled staff and looked after. Always.

Being attended by Dr. Martin has been the best medical experience ever, his kindness, knowledge and patience r his best qualities. But not only him, also the staff and the place make the perfect combination for a friendly and cozy place. The best place ever.

Dr Martin Williams is by far the best GP I have ever had the pleasure of seeing. He is diligent, caring, and always up to date with the latest evidence based research. As a patient of his for several years now, he has always gone above and beyond to provide care. Thank-you.

Dr Emily Walsh has been our family GP for the past few years and is thorough in her examination whilst also being kind, funny, and thoughtful. The reception staff are lovely and I've never had an extensive wait time.

It only worths one star, but the extra star is for the good doctors. Doctors were great but receptionists were rude and incompetent. They cannot even make medicare claim properly. The place is arrogant. The receptionist makes you feel you were less than them. They made you wait outside in the heat and cold regardless the first place you went there is because you were not well. They made you wait /hold calls and they were chatting on the phone - I witnessed it. I won't use this services again despite they have some doctors I like. Receptionist is the first Image and my experience with them were bad.

Great receptionists who are very helpful. Dr Emily Walsh is friendly and very efficient. This Medical Centre has it all!

This is my first review I've written in my life. I have to get this out of my chest. I've waited for half and hour but that's fine I know they are busy sometimes. When the doctor attended us, is actually for my daughter the doctor didn't even apologize, but that's fine. I told her she need her immunization after a couple of minutes talk about the immunization, she went out for about 10 or so and came back with the shots. Then I told her my daughter had this some skin problem I just wanna check weather is eczema or food allergy, she said it might be eczema not even looking closely, she wash washing her hands. Came back to her seat and told me to make to come another time to see that. I was a bit shocked but it didn't sink in until I got home thinking about it again. I've been here a few times usually they are very friendly, but after today I don't think I'll be coming back again.

Great service, thank you for your help.

After dealing with post hospital daily care for 6 weeks I have had excellent care by the team at the clinic. Friendly knowledgeable and very helpful staff . Big shout out to Emina, Dr. Williams, Dr. Rebecca Wright, Mikeala and Michelle for their care and professionalism. Thank you so much.

Two words define this clinic Excellence and kindness. I have been fortunate to be attended by Dr. Martin and Nurse Emina in perhaps one of the most difficult medical procedures of my life, and all I can say is that their professionalism, charisma and comforting and encouraging words have been the better medicine. No doubt you and all their amazing staff will continue to be part of my life.

I can’t say any anything negative about these guys. So caring and I must say that Dr Paula Moir is a life saver. Much love to the crew that work there and genially care about their clients above and beyond. Would not go anywhere else. X

The receptionist was professional & friendly. I was pleasantly surprised that there was no wait for my appointment. My experience with the doctor was very positive. Only negative is that there is limited street parking so you will want to allow time for that.

I had to pay double the price because my vist lasted 24 minutes instead of 20. There was no timekeeping whatsoever, zero transparency and it would have been customer friendly to remind me about the twenty minutes rule or even just telling me that the 20 minutes were about to expire. Instead they didn't. In the end it's going to be their loss cause I will never ever ever go to this practice again. They might have got an extra 80 dollars from me today but they are going to lose several hundreds in the course of the next few months alone since I won't set feet in here. If you are considering going here, take a time watch with you.

What a fabulous practice! Friendly and helpful staff. Very pleased with the doctor I got to see. Definitely five stars.

What an amazing experience I just had at the clinic!!! Just had my vaccinations for our up and coming Bali trip. Nurse Emina was 1st class!!! The most comforting and enjoyable injection experience in my life!!! Definitely going back in a month to get my booster shoots. And the support staff were incredibly polite and happy! Great job team

Caring, responsive and thorough. This is the best GP practice I've ever attended. If your preferred GP isn't available, there is always a good doctor who is, even at short notice. They are fantastic.

I am incredibly grateful to have Dr. Williams as my doctor. His expertise, dedication, and empathy make him an outstanding healthcare professional. Dr. Williams has always taken the time to listen attentively to my concerns, provide clear and detailed answers to my questions, and develop a treatment plan tailored to my needs. His patient-centered approach creates an environment of trust and comfort, which is particularly valuable in the medical field. His in-depth knowledge of the medical field, combined with his compassionate demeanor, has given me great confidence in managing my health. Additionally, the staff at his office is equally professional and courteous. As a patient, I highly recommend Dr. Williams to anyone seeking a competent, caring, and dedicated doctor. Thank you, Dr. Williams, for your medical excellence and commitment to the well-being of your patients :)