High Street Medical Clinic image

High Street Medical Clinic

Medical clinic Medical center General practitioner Travel clinic

One of the Most Reviewed Travel clinics in Melbourne


Address

139 High St, Prahran VIC 3181, Australia

Website

www.hsmc.com.au

Contact

+61 3 9510 5500

Rating on Google Maps

4.70 (662 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 1 pm
  • Sunday: Closed
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: time (22) appointment (21) recommend (16) doctor (15) care (15) great (13) clinic (12) staff (12) highly (11) patient (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Victoria Juliet b B. 8 months ago on Google
    A wonderful experience, Dr. Sue Cherian is a highly professional, compassionate and empathetic doctor who is very experienced and knowledgeable in her craft. The best aspect about my visit was how she explained the whole process to me, she did not assume I automatically knew how certain medications work and what the pros and cons are. It’s great to be involved in my medical care, knowledge is power. I recommend Dr Sue cherian to anybody who cares about their health because she certainly does .
    3 people found this review helpful 👍

  • 5/5 David S. 2 years ago on Google
    The ladies at reception could not be nicer, more friendly or more helpful. They do their very best to ensure that all patients are seen to on time and that all patient details are up to date. I could not speak more highly of the treatment and service provided by the High Street Medical Centre. Also the Doctor I see is very up to date with the latest in medical terminology and ensures the patient (myself) is at ease and explains everything being done is fully understood and why it is being done.
    1 person found this review helpful 👍

  • 5/5 Cong L. 2 years ago on Google
    Dr Allinson is a great listener. She is friendly, patient and professional. I strongly recommend her.
    1 person found this review helpful 👍

  • 5/5 Luca D. 8 months ago on Google
    I saw Dr Allan Huynh for a routine skin check. He was incredible, very thorough and made me feel comfortable throughout. Dr Allan took photos of my moles for records and explained to me what to look for when new moles appear or current moles change shape, colour or size. Left feeling pleased to not have any issues.
    1 person found this review helpful 👍

  • 5/5 Catrina S. 1 year ago on Google
    Dr. Sue Cherian is an incredibly caring and thorough GP. She always takes the extra time to ensure holistic support of overall health, and to explain things in a way that makes me feel informed empowered. And the clinic in general is great. Very highly recommend!
    1 person found this review helpful 👍

  • 1/5 Ruby J. 8 months ago on Google
    I had an appointment with Dr Zulfia Tyncher. I was greeted At reception by a very rude and blunt receptionist. Some young girl who looked about 18 was very rude and not polite whatsoever. Seems like she has an attitude problem. The dr was also very rude and blunt with me, wasn’t comforting or nice in the slightest. Will never be going back to this clinic. Poor experience
    1 person found this review helpful 👍

  • 5/5 Dion B. 2 years ago on Google
    first time visit and was thoroughly impressed with the efficiency, professionalism, but also the warmth of the staff and the doctor i saw. I got into my appointment a few minutes earlier than my scheduled time, which is a rarity and left with everything i needed, all questions answered and some great advice. highly recommend
    1 person found this review helpful 👍

  • 1/5 Clint M. 1 year ago on Google
    It’s never justifiable to keep someone waiting over an hour for their appointment. This is unfortunately a recurring theme with this business, and the prevailing sentiment appears to be that the doctors are superior to us mere mortals, and we should consider ourselves lucky they give us their time. Not good enough!
    1 person found this review helpful 👍

  • 5/5 Fiona E. 2 years ago on Google
    Every appointment I have had with Dr Joy Allison from High Street Medical Clinic over the last 15 years has been a more than positive experience . I am heard , respected and all symptoms of whatever I have presented with are explored and acted upon by this exceptional GP . I am an RN and feel very lucky to have Dr Joy Allison in my corner .
    1 person found this review helpful 👍

  • 5/5 James B. 1 year ago on Google
    I've been seeing Dr Hok Ming Lee for 15 years, and so since he's now at High Street MC - so am I. It's been wonderful to have his consistently thoughtful, educated while relaxed approach to finding out what's wrong, and reassuring me it's all good when nothing is. I highly recommend seeing if he's the right Doctor for you.

  • 5/5 Vic V. 1 year ago on Google
    I am new patient at this centre and I just like to say thank you to Dr Benjamin Freeman. He is patient very thorough very caring and very sensitive to your personal needs. He demonstrates empathy and understanding and does all he can to guide you thru your issues and provide right treatment. Again, thank you!

  • 5/5 Rodney T. 1 year ago on Google
    The doctor was amazing so thorough and really keen to help in every way. I definitely am totally satisfied with the service to date. Thanks for the assistance I’m very grateful.

  • 5/5 Erica H. 6 months ago on Google
    Nurses, Doctor and staff were very welcoming. My appointment was not rushed and I was given excellent care.

  • 5/5 Canaan St J. 1 year ago on Google
    Dr hok-Ming lee was attentive and explained everything so clearly. Felt like a safe space and will endeavour to make any appointments with him in the future. This mornings reception staff were also very helpful and a delight when entering and leaving.

  • 5/5 Ange M. 1 year ago on Google
    Dr. Hok Ming Lee has got to be one of the best and most attentive doctors I have seen in a long time! He made me feel at ease, listened to my concerns, did tests and really took his time unlike other doctors who send you off with no answers. The reception staff and nurse were also great, booking was super easy to make online and clinic is new and very clean. Would definitely recommend

  • 5/5 M L. 1 year ago on Google
    Dr Audrey Ting is one of the best medical practitioners I've come across in this city. She's patient, thorough, knowledgeable and makes you feel at ease. She doesn't just give you a quick fix for the acute problem, she looks into the root cause and gives you advice on managing the issue as a whole. In my experience, it is extremely difficult to find genuinely good doctors. I've been very impressed by Dr Ting and am grateful that I've found a doctor I trust in the area.

  • 4/5 Barry C. 1 year ago on Google
    My experience was positive and in the first instance I was following Dr Paul Harms to his new surgery as are all of his former patients at Edmund Rice Community at 35 Westbury Street St Kilda East! However, the response to a reasonable parking, well-maintained facilities, friendly receptionists was positive too. A positive move from 116 Punt Road which was not satisfactory. Br/Dr Barry Coldrey - NOT a medical doctor; the poorer academic!!!

  • 5/5 Jase P. 1 year ago on Google
    Just posting a review on behalf of my mum Elizabeth Patrick who attended the clinic for the first time today. Dr Joy Allinson didn’t keep her waiting like she’s experienced many times with GP’s, is a nice person and was very attentive re her needs. Hopefully she has finally found a GP who she can work out a plan with to achieve her health goals.

  • 2/5 Ramsay W. 6 months ago on Google
    The receptionist was cheerful and welcoming. Dr Lee was dismissive and disinterested. He gave me about five minutes. Although he renewed my usual prescriptions, he wasn’t interested in reviewing a recent pathology test he had ordered, and he showed no interest whatever in updating details of a new specialist I had been referred to. The only time he was animated was to tell me sharply twice: “close the door behind you” which I intended to do anyway!

  • 5/5 Meg H. 6 months ago on Google
    I originally started visiting the High Street Medical Clinic many years ago purely for my annual skin checks. At that time my G.P. of 30 years standing was in another suburb closer to my home. It was at the High Street Clinic that I became greatly impressed by their friendly service and willingness to accommodate any requests. It is now more than three years since I moved all of my medical requirements to High Street and I couldn't be happier with the outcome. During the Corvid pandemic, the Clinic contacted me regarding the availability of the various vaccinations as they became available. I greatly appreciate the fact that the Clinic also goes out of its way to offer associated government funded services such as bone density tests and other age related initiatives and it bulk bills me as appropriate without me requesting it. Meg Hornabrook

  • 5/5 John N. 1 year ago on Google
    High St Medical Clinic patient for decades...great doctors great care and always flexible to help you out with urgent appointments! Thank you to all doctors and staff for your help and service for many years!

  • 5/5 John “P” W. 8 months ago on Google
    ⭐⭐⭐⭐⭐ I've had the privilege of being a patient of Dr. Hok-Ming Lee for many years, first when he was at ChapelGate Medical Centre and now at High Street Medical Clinic. In an era when the healthcare system can sometimes feel impersonal, Dr. Lee is a standout for his genuine care and attention. Consultations: Attentive and Considerate During consultations, Dr. Lee actively listens, asks pertinent questions, and carefully weighs the available options. It's evident that he sees his patients as individuals with unique medical needs rather than just a name on a chart. His consultative approach empowers me to make informed decisions about my health, which I deeply appreciate. Going Above and Beyond Dr. Lee's approach to care goes well beyond what one would expect from an ordinary GP. Whether it's the detailed attention he pays during consultations or the thoughtful aftercare, it's clear that he's committed to the overall well-being of his patients. His consistent care quality has made me more than willing to travel across Melbourne for non-urgent medical consultations. Summary If you're looking for a GP who takes the time to understand your health concerns and offers tailored, compassionate care, then Dr. Hok-Ming Lee comes highly recommended. In my experience, his service is well worth any travel or wait times involved.

  • 5/5 Christine S. 8 months ago on Google
    When you have a Doctor who listens to you and that doctor treats you with dignity and professionalism you are very fortunate. I have been attending Doctor Zulfia Tyncherov since 2013 when she was at Chapelgate Medical Centre, and have followed her guidance at High Street Medical since 2022. I highly recommend her.

  • 5/5 Matt D. 7 months ago on Google
    I see Dr. Allan Huynh here at HSMC. He’s great. Very thorough, great communication, and efficient. I highly recommend Dr. Huynh. My wife and I have had good experiences with other docs at HSMC too.

  • 5/5 Blanka 6 months ago on Google
    Dr Hok-Ming Lee was absolutely amazing. Gave a good thorough investigation into my condition and also discussed in detail another issue which I had questions about. Very kind and helpful. Will definitely return if ever needed again.

  • 5/5 Faye B. 4 months ago on Google
    Beautiful reception staff and Dr Allinson is always amazing. She is compassionate, kind, caring, and wholistic in her approach. By taking an interest in what is happening in your life, she helps not only with the physical ailment or injury but you always leave a consultation knowing that she really does care about her patients.

  • 5/5 margaret y. 4 months ago on Google
    My visit to High Street Medical was a very pleasant one. My GP, Dr Guy Unmack, was most helpful and easy to talk to. I came away with all the relevant paperwork I needed and an understanding of what I needed to do or focus on in the next few months.

  • 5/5 Sue W. 4 months ago on Google
    I've been with HSMC for nearly 30 years as it was recommended by a colleague at the time & it was close to work. It is a long time not close to work or to home but I still will not change. There's a good reason for that - consistency in doctor/s, very caring & thorough consultations, a range of specialisations & efficient & friendly admin staff. Highly recommend.

  • 5/5 Glenn R. 4 months ago on Google
    Was able to get appointment to see Dr Lee he was great and very helpful. The clinic was very helpful and I would go again

  • 5/5 Leanne W. 2 years ago on Google
    Joy Allinson is always a delight to deal with!! I’ve been with this clinic for over 18 years now and will not move anywhere else (even though we have moved house miles away)! The team are always very good to deal with - Helen on reception and a few of the nurses, you always feel very looked after and to an extra level of “care” 👍🏻 10/10

  • 1/5 Carla B. 2 years ago on Google
    In response to the below, I called to confirm my husbands appointment to which the rude lady told me there was no appointment for my husband. I said to her I confirmed multiple times it should be there. She insisted there was no appointment. I then cancelled my own appointment as I had to book elsewhere. 2 hours later my husband got a text for his appointment. Incompetent staff. First the time was incorrect then the lady couldn't be bothered even looking to see if my husband was booked as he clearly was so I had to look elsewhere as like I said, I'm moving overseas. I spent 2 hours yesterday calling around. Complete waste of time. Also I did have an appointment it's very strange that you all of a sudden don't have any record at all. See photo attached. Horrible place do NOT recommend. Stuffed up the appointments I made for my husband and I. We're moving overseas and I had to call to make a skin check appointment a couple of weeks ago. I confirmed multiple times that an appointment was made for my husband and I at 1.15pm to which the girl confirmed. I then get a text message today saying my appointment is at 3pm and no mention about my husband. I call to an extremely long wait time and then very rude lady who said there is no appointment for my husband and my appointment is at 3pm. No apology or anything. I'm on a tight schedule and booked everything in advanced to ensure we have everything done before we fly. This is very inconvenient as no where else have appointments now. Not even 1 apology was made to me. Would NOT recommend.

  • 5/5 John C. 2 years ago on Google
    Great service and appointment management. Dr Allen Huynh is excellent

  • 5/5 Paul S. 2 years ago on Google
    Always easy with streamlined IT systems. Young professional doctors. Thorough health care

  • 5/5 Dylan E. 2 years ago on Google
    Dr Anna Currant provided terrific care and was very patient during my appointment. I would highly recommend Anna to others looking for a GP in the area.

  • 3/5 Fotini H. 2 years ago on Google
    Doctor Audrey Ting is a very dedicated and compassionate doctor. She takes her time and is very thorough and understanding.

  • 5/5 Elaine T. 2 years ago on Google
    Dr Suzanne Field is one of the best GP’s I have ever seen. She’s very professional, thorough and knowledgeable and at the same time is very caring and compassionate. I would recommend her to anyone looking for a good doctor. Both myself and my daughter see her and have always had such a wonderful experience. Even though I don’t like going to the doctor I do look forward to seeing her as I know she always makes me feel safe and heard and never judged.

  • 5/5 steven l. 2 years ago on Google
    So great to find a great doctor, "who gets it" meaning caring, understanding and no "god attitude" just human. Thanks Dr Freeman

  • 5/5 Ksenia S. 2 years ago on Google
    Highest standards of care and professionalism are just the bare minimum you come expect as with every visit my entire family has had, that bar gets set higher each time by one or all of their outstanding doctors, nurses, receptionists and everyone in between.

  • 5/5 Liisa U. 2 years ago on Google
    Professional service & lovely staff. Thank you so much.

  • 1/5 Big T. 2 years ago on Google
    Don't tell em your symptoms and previous specialist diagnoses, the flops at HSMC will tell you THEY KNOW BEST and then proceed to misdiagnose you

  • 4/5 Bane R. 1 year ago on Google
    Clean, modern clinic with friendly staff and a good GP. Well, I only see my doctor, so can't comment on anyone else. Easy to book online, and the only reason I gave it just 4 stars is because of too many notifications about my appointment - 3 emails and 4 texts, even after I confirmed I was coming!

  • 5/5 Katie S. 2 years ago on Google
    I had a really wonderful experience today, my first visit to HSMC, Dr Spottiswood was proactive and thorough, as well as making me feel completely comfortable and at ease and checking in with me at every step and making sure I understood what was going on. Recommend!

  • 5/5 h t. 2 years ago on Google
    A very helpful and professional team at the clinic. The services available are excellent, parking is a sinch and all the doctors are awesome- especially Dr Joy Allinson :)

  • 5/5 Nina B. 1 year ago on Google
    Dr. Anna Currant shows great care for her patients. She’s the best in the business and would highly recommend. She goes above and beyond and gives excellent advice. The staff at the clinic are also 5 stars as well.

  • 5/5 Gabriella H. 2 years ago on Google
    Dr Emma Currant was a brilliant listener and made me feel informed and empowered as a patient. She explained her reasoning for possible diagnosis around my symptoms and was thorough. Lovely to find a doctor with such good patient care.

  • 5/5 Maha K. 2 years ago on Google
    I’ve been going to this clinic for the past 4 years and have no regrets at all. I’ve always had the best experience and specifically with Dr. Ben. He’s an amazing doctor and the best at making sure you’re comfortable and have all the info you need :)

  • 5/5 Susan H. 1 year ago on Google
    First time at HSMC after moving to Prahran. 10/10 Friendly courteous reception, safely spaced waiting room, 100% mask adherence. Very thorough history taking first appointment with Dr Wendy Leong and a quick and painless flu shot. I've found my new local doctor :-)

  • 5/5 Anthony C. 1 year ago on Google
    All of the staff at this clinic are friendly, helpful, capable, proficient and communicative. If you haven't had a skin check in the last year now is the time to book yourself in for 'Mole mapping' which may save you from the agony of melanoma in time - and it is not just the oldies who get them.

  • 5/5 Sandra A. 2 years ago on Google
    Great place with all medical facilities under one roof. I have been going here to see My GP for over 20 years and have always received amazing service. At times I have also seen other doctors and I found them all to be very thorough and caring so I would definitely recommend this clinic.

  • 5/5 Patrick Ivers I. 1 year ago on Google
    Saw Dr Sam Yong for an initial consult. Very thorough and empathetic with his service. Would highly recommend.

  • 2/5 Mitch M. 1 year ago on Google
    Definitely a private practice.. $2 for a disposable face mask. Give me a break. Surely this is a tax write off no? “Because at High Street Medical, we care… 👍 … about making a profit off of you.


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