Featured Reviews


Frequently mentioned in reviews: staff (17) service (12) store (12) customer (10) shoes (9) great (8) range (7) experience (6) helpful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Fabian F. 1 year ago on Google
    Pretty overpriced not gonna lie but good quality sports stuff

  • 5/5 Heather 3 months ago on Google New
    Great sales and huge range! Good customer service too!

  • 5/5 Yvonne B. 3 months ago on Google New
    I shopped there on 29/12/2024 and Tayla went above and beyond to get the items for me that I couldn’t find what a wonderful experience visiting your store she was fantastic and so helpful 10/10

  • 5/5 KT simon k. 8 months ago on Google
    Really great service. Store was had 5 min till closing and they still spent time with me to purchase the right one. Thank you!

  • 4/5 Xin X. 6 months ago on Google
    Good size rebel, sizes are not a bit thin on the range, rebel pricing seems to be plain retail (expensive) I guess they changed over the years...

  • 1/5 Cassandra L. 7 months ago on Google
    Service in the new Knox store is non existent. I waited 25 minutes for someone to help, I needed another size in shoes which I obviously can’t get myself. In the mean time 5 staff walked straight past me into the back room. Great way to lose customers.

  • 3/5 MazCal 7 months ago on Google
    Service is not great, had to ask for assistance. The new store however is really good, has a big range of sporting goods from gym equipment to active wear, afl gear, great range of shoes, clothing, more brands than before, even has a basketball area to shoot some hoops! Good customer service is a must!

  • 5/5 D Y. 4 months ago on Google
    New store alert - epic place! I could spend hours here (but I didn't on this occasion...coz kids)! Their range is so extensive in every category and they've been clever in creating a space that feels like an event or experience rather than just a shop to buy stuff. I spotted a basketball court and a soccer (kicking) room amongst other sporting stations. The service I received from a young lady in the kids shoe section was so helpful. She didn't leave our side until we found 2 pairs of shoes that we needed after the original pairs we wanted were unavailable. She also took care to check the fit which was a great help. When you're a mum-shopper with kids in tow, you're often doing all the things all at once so oftentimes don't always get offered the help. Thanks Rebel Knox, always leaving your store happy (not so much the bank account though)!

  • 1/5 m009s m. 1 year ago on Google
    Short staffed. Went to purchase a pair of soccer Boots. Staff didn't communicate the price correctly. When checking the price at the counter, I was told a different price. The staff almost accused me of lying. Rude staff.

  • 1/5 Shaz G. 1 year ago on Google
    I usually like this store and I am a regular customer. I was shocked with the way Josh(casual staff) treated me and my dad. super rude and derogatory. Hope Rebel take a look into people they hire and invest more in training

  • 1/5 Regan H. 1 year ago on Google
    Bought my son, a pair of shoes the staff walking around the store were quite friendly and helpful, but the girl behind the counter looked a bit sad, and long faced I would’ve had one of them more friendly staff members serving the customers at the register.

  • 1/5 Mads L. 11 months ago on Google
    If I could give 0 stars I would. This has got to be THE WORST customer experience ever. Mostly very young girls working who were acting as tho it was just a day to chat. Walking around talking not one person greeted me or asked if I needed a hand. We went to the front desk and 3 girls were talking amongst themselves and did not acknowledge myself or my partner standing at the desk waiting to pay. The girl who finally attended to us looked like she absolutely hated her life and serving us was the worst possible thing that had ever happened to her.

  • 1/5 Hayley C. 10 months ago on Google
    Went to the new Rebel on its opening day at Knox on 8th June. There we so many staff on and not 1 of them greeted us at all. We walked around the entire store looking for some state of origin merchandise. There were groups of staff everywhere chatting to each other and ignoring the customers. I also looked at the basketball shoes as I needed a new pair. A staff member came and stood next to me and rather than ask if I wanted help, he re adjusted the shoes I had picked up, making me feel uncomfortable. On its opening day and with an over abundant amount of staff I would have expected great customer service. I will be buying my basketball shoes elsewhere as clearly Rebel Knox do not value it’s customers. I tried to look for a email address to send this to Knox specifically but I had no luck so left a google review instead.

  • 5/5 Kristy H. 10 months ago on Google
    New location is great. A soccer interactive game room and a basketball enclosed area with scoreboard. They layout of the store looks good and easy to find what you need.

  • 1/5 Kylie 10 months ago on Google
    I found the customer service here to be non existent. I was looking in the clothing section right up against the back wall when a young female sales member was walking over in my direction and I was about to ask for help. As I was about to ask for help she asked me to move so she could get past. There was ample room to walk around me rather than walk straight through where I was standing with my small daughter. No manners at all. I won’t be back, better customer service elsewhere.

  • 4/5 Janette C. 1 year ago on Google
    Excellent store.....a wide range of active wear for women, men & kids n Sports clothing and accessories.... excellent customer service from most staff....l paid a good price for the clothes l bought that day not for them to be stuffed into the bag.....good bargains also

  • 4/5 susan s. 1 year ago on Google
    They didn't have what I wanted, but the staff member who helped me was great.

  • 5/5 Samantha J. 1 year ago on Google
    was in just before Christmas, had to get a few things for my children, was helped by a lovely girl, Katie. she wasn’t just helpful with clothing, she helped with shoes, beach stuff and a full cricket get up please pass on my biggest thanks to Katie!

  • 5/5 Joyce C. 1 year ago on Google
    Very quick visit to pick up online purchase. Served on Christmas eve with a cherry smile, very quick service and a merry Christmas on leaving. A very pleasant experience, especially as all the staff were smiling and felt happy

  • 5/5 j g. 2 years ago on Google
    Was a bit disappointed at first as I couldn't place an order online despite not having had issues before. Regardless, overall the service from the store staff has been amazing, super duper friendly, especially from April who has been super amazing with processing an exchange to help me out. Thank you April!

  • 5/5 Colin H. 1 year ago on Google
    Love it Visiting from the UK and this shop I very well set up, UK shops could learn a thing or too

  • 5/5 Grace St C. 1 year ago on Google
    Had the most wonderful woman help me choose a supportive sports bra! she kept bringing me more options in the change room and was really generous with her help! you could tell she genuinely wanted to help me! let me have a discount to get a super supportive bra which made me want to cry. thank you so much!

  • 5/5 Tayla M. 2 years ago on Google
    I had a great experience in store! Shona helped me out finding some training shoes and she was knowledgeable from experience and was incredibly helpful. Best customer service going around

  • 1/5 Angelo G. 1 year ago on Google
    Spend a few hundred dollars and get charged a dollar for a bag.. it's not about saving the environment.. it about profit of the bag.. Next door was charged 0.20c for a bag.. Done .. only go to Sportsmart now..

  • 3/5 Lucas 1 year ago on Google
    Decent stuff but it always seems they are out of stock.

  • 5/5 Naushad U. 1 year ago on Google
    Friendly staff. Great customer service

  • 5/5 Peter E. 2 years ago on Google
    Good range and plenty of floor space. Helpful staff, can contribute percentage if sales to local sports teams (Croydon Ranges soccer club for us).

  • 4/5 David J. 1 year ago on Google
    Would be five stars, but there's never any size 14 in the cheapy section ;)

  • 5/5 Eva B. 4 years ago on Google
    My favourite shop to buy sports clothes. Plenty of choices to choose from. Friendly and helpful staff. You’ll always find your favourite brand due to well arranged/organized sections.


Call +61 3 9837 5317 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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