Went in for Clark’s school shoes, bought 2 pairs, the third were shop soiled so they said they’d order another pair to arrive the next Wednesday. We went in Wed, they said they’d come in the Thursday. Went in a couple of days later, the Saturday before school starts and alas, still no shoes. Nice of them to hold them at Eastland but only for today, not even 24 hours. Clearly we want the shoes- we’ve been in the store 3 times. Absolutely fuming that we have to now drive to Eastland and cancel other plans when we’ll be driving past tomorrow. All and all, terrible service across the board.

We were looked after by Sylvia today. Her patience, kindness and thoroughness was exceptional in helping us get our little man’s first pair of shoes. Thank you so much for your loveliness 💕

The staff are incredible here. They work so hard and know their stuff. It would be 5 stars but the wait-time is usually long. You can scan your phone and go shopping though, and they let you know when you are next in line. So scan your phone before you begin shopping!

Our shoe fitter (lady with red hair) was so great with my son at his shoe fitting. My son required new black runners for school. We have been here before for shoes and fitting and happy to return in the future.

Really happy with the service given for fitting my kids shoes today! Will definitely come back :)

This is first time I went to the shop and the experience was interesting as I had to scan the code and queue up which was fine but After 15 to 20 minutes wait I came to know ow that there was no size available so I feel that it was waste of time as a customer. Anyway I went to Rebel and bought the same shoes. May be the system needs to be looked at as one person is spending so much time with the customer and might be losing business.

Just wanted to thank Katie for her wonderful and knowledgeable service. She was fantastic with my grandson Brodie, and brought things to our attention with his feet we didn't know about. Thanks again Katie. Highly recommended.

It was very busy in store but the staff remained professional and helpful as usual.

I was served by Slyvia. She was very patience, helpful and professional. Excellent service.

It was definitely worth booking a fitting as the store was busy. The staff member who fitted school shoes for the children was great trying different options until she found one that fitted well.

Purchased my sons first pair of shoes. Service was friendly, prompt, and informative. Very happy with purchase. Served by Sylvia. We buy all our kids (x4) shoes here.

Got a pair of shoes for my prep son a leather black pair . He just used it 2 times a week for school. The velcro is not sticking . Tried to ask them whether they can fix them for us. Got rejected. Didn't have good experience. I paid about $ 150 for the pair.

I had all four kids needing shoes and Katie was amazing. Soo patient and helpful! Love being able to book in a time now and not have to wait!

We were served by Maria ( I think). Another customer tried to jump que but she recognised us being there 1st and assisted us. Was very patient with my 6yr old who loves to wiggle. Maria spoke to him and addressed him. I really liked this. I love the service shoes and sox always provides. Thank you

Thank God lockdown ended so I could take my 3 year old daughter to get fitted for quite a few new pairs of shoes from Shors and Sox at Knox. I did not want to go anywhere else and I look forward to returning every time my little one needs new shoes. The staff are amazing! They are professional, kind, patient and incredible with kids and parents. Prices are great and they have such a wide variety of the best shoes for kids. Highly recommend this store!!! 🙃

Katie was great with both my picky kids finding shoes that were a great fit, they loved and was in my price range. Amazing!

Just purchased some school shoes for our son. Cannot speak highly enough about the professional service we were treated with. For a change the shoe fitting expert correctly measured both feet. Not just for length, but width as well. Tried two different sizes to ensure correct fit. No up marketing selling spiels. just honest facts and best of all real traditional Australian service.

Extremely pleasant experience, really fantastic job by the sales person on recent visit. Not pushy at all, and very good at engaging my sometimes reluctant child. Long time customer, and will surely stay that way based on this experience.

First time purchasing from Shoes & Sox Knox and was happy with the service. We booked for fittings online and was promptly assisted. Bought two pairs and as one of the shoes sizes wasn't available in-store, the staff (didn't take note of her name, my bad!), kindly ordered for the shoes to be delivered to our house.