One of the best swimming centres and fitness facilities in the area. They have everything you can ask for - great gym, sauna, swimming lessons, group activities, showers, plenty of onsite parking. The staff are the best, very helpful and professional. So glad this facility is part of the community in this part of the city.

Opens late on weekends, 8am. Change rooms are in very poor condition and the showers have a 30 second time limit before going cold and automatically turn off.

Very poorly managed facility. Looks very grand from outside because of the facade. Honestly, I have seen people gate crash while we swipe to get in. Many of the lockers are way too small to hold your gym or swim equipment and many don't work either. The gym equipment is dusty, rusty and some equipment, especially the rowers and assisted bench press are not serviced. Many members don't carry a towel or clean the equipment after use and this is not enforced. I have provided feedback on my experience to the YMCA as they have asked me via an email and I haven't heard from them yet. Having had memberships in Aqualink Box Hill & Nunawading, may be, the standard of service and facilities I had used/or was provided at these centres, was way too excellent, including the staff members. Hope the standards at this centre improves.

This rating is for the pools only. It’s always cold in the pool. I’ve repeatedly mentioned it and asked them to post the temperature publicly but it doesn’t get any better. Way too many swimming lessons, squad and school groups booked so members struggle to swim safely.

honestly. i’m just disgusted. really there’s old people inside the kids swimming pool area, and it’s just disgusting really honestly they should do something about it. because the other time my child and me, were at the pools she was in the kids pool while i was watching her . one of the old people came up to my child and was, touching her in nasty areas. she’s under age also just, 6years, old. we left after she came crying to me. i’m just disgusted it’s not okay. other then that the swimming pool is fine , it’s the kids swimming area that’s not fine. but that, the other time i was just there by myself. the life guard yelled at me for some reason. just because i got into the swimming pool i have no idea what’s going on there but just, other then that the swimming pool is fine it’s just the kids area and, how i got into the pool. i didn’t press charges, we just left after wards.

Worst place to swim. Very un hygienic. It’s always full of older men just watching everyone from the spa so their is no way you can go there. The kids swimming lessons are a joke, my son went there for 9 months and every week the classes were getting bigger and bigger and their was so room (the lanes were ridiculously small) and no time to teach them all, one week it was 9 children to 1 teacher. I addressed my concern and issue as we pay for him to be safe in the water and they disregarded it. So after 9 months we ended the lessons and he is no better off then when we started in January. Gross place

The toilet at men's changing room at the 2nd floor is very old style and smells a lot. I'm worried that it will get on somebody's shoes and contaminate the pool water. Do they really not have the budget to upgrade the toilet?

Was really excited to take our little one here as I haven’t been since before COVID and use to be a member. The baby pool was cold when we arrived at 10:30am on a Sunday, and didn’t start to get heated until after 1.5 hours of our arrival. What the 1 star is actually for is the absolute disgrace of parents room that shouldn’t have even been open to public use! Only two of the multiple parents rooms had a change table and shower. The one available room had what looked like to be old dried blood on the baby change table, old used bandaids on the floor and no shower head on the shower hose. It was foul! I have no nice words to describe the state of the family rooms and for a centre which encourages families this was absolutely below par for anything that a young family should have to utilise! Considering prices for entry - management needs to urgently attend to this pathetic and appalling, state of bathroom!

No one showers before jumping in the pool. Some enter the pool with their outside clothes. I understand some people for various reasons choose to cover themselves and it is totally fine . They should bring a new set of clothes to change before entering the pool.

This modern facility has two 50 metre pools, small pools for young kids, a wave pool, spa, sauna and steam room, as well as a nice Cafe. There are competent swimming instructors for both child and adult classes, and the whole area is continuously patrolled by uniformed lifeguards. The change rooms are also clean and modern. I'd highly recommend this facility no matter what age you are.

I recently visited the swimming pool, and it was a fantastic experience. The pool was clean and well-maintained, and the water was crystal clear. Spa and sauna are clean and always there are interesting and enjoyable topics that others talk. Highly recommend Casey ARC.

This place is a hit and miss! With respect I come here to unwind and relax from the weekly stresses and I always find I get approached by dudes in the spa and sauna (still worth it) and often the staff are in a mood, like the time I had my phone stolen and they refused to hand over CCTV footage to police, so I’m paying off two iPhones to this day. I’d recommend leaving all valuables well away from here.

The facilities are good, but they charge you a $10 late fee on your membership, and the gym lockers don't work.

A membership here is value for money, hands down. For less than $25/W, you get access to the pools (and sauna/spa), access to a 24/hr gym and ALL their classes (which come under different categories - aqua aerobics, cycling, small group sessions and the "Les Mills" brand of classes. Let's not forget the few random yoga classes) I am very impressed with this place.

U have a rude blonde life guard there whos bf who's a black top worker who my son hates and won't go to that pool any more

The pool is not bad but one of the old swimming teacher and a life guard with blonde hair need to learn how to talk to people politely.They both responded me very rudely when I ask a pool noodle for my little girl.Very Disappointed.

I can't believe it wasn't busy on Saturday in January! Great facilities.

What an amazing facility, I have multiple sclerosis and wheelchair dependent, can't access shower at home CASEY ARC accommodated my disability needs THANK YOU ALL. 1st shower in 5 weeks, sponge baths don't cut it. 10 stars from me .

The staff are always super friendly, gym equipment clean, pool areas clean and the classes are awesome! Very affordable for what they provide.

The best place to learn and practise swimming. You will have the nation's best swimming teachers here to teach you learn swimming. I thoroughly enjoy my time at Casey ARC. I highly recommend people to have a go if you want to learn swimming.

Terrible experience. The classes are always full and have been on waiting lists for months to get classes we want. Facilities are always unclean and staff are never friendly or willing to help. Everyone is always passing your questions onto someone until you give up. Not to mention how difficult it is to cancel membership. It took us more than 3 weeks to cancel our memberships and during that time we were still getting charged.

I had an amazing experience with Debbie at the swimming facility who helped us sign up for my son's lessons. She was incredibly helpful and friendly, making the process enjoyable. She creates a positive environment, and I highly recommend her for her exceptional customer service and dedication. Thanks Debbie for making our experience great.

Aquatics dept - the new layout in program pool is a shame. I feel sorry for the parents who pay for the lessons, and 7 year olds asked to swim in knee-deep water ( sighting safety issues )

The swimming lessons are cramped and I can’t swim properly for all the kids squashed next to me. Whenever I try to do freestyle I bump into someone else, and when I do backstroke, water from everyone else’s splashes fills my nose and makes me cough. The family showers are nasty. I hate going there. It makes my skin crawl. The wavepool is nice, but the baby pool has a lot of chlorine in it. When I’m looking after my sister in there, sometimes the water goes in my eyes and they turn red. Sometimes the pool temperature is considerably colder too

Great local swimming pool with all the amenities in one! Very glad I discovered this facility, the sauna is on the smaller side and can get super busy! Head in early to avoid the rush on weekends 🤓

It's a good leisure centre. Multiple indoor pools on site - for littlies to laps and waves. The spa always looks a little crowed ( compared to pools) and is an extra cost. There a a very well equipped gym and lots of exercise classes. Cafe on site and plenty of parking available.

Very unimpressed! Customer service was terrible and the swim lessons are very low standard. Class not very well run structurally, very little feedback and no physical correction while they are swimming. Would not recommend. Also to try the class i had to sign up with direct debit as they they don't offer a trial, had to pay 2 weeks in advance (no issue there) however when i asked to cancel they said that I would need to pay for the next 2 weeks. So total a month just so I can try the classes.

Have been goung to the pool/gym for 3 months now. It's pretty busy at times, but still enjoyable usually. I do wish the lockers had a sanitisation station with wipes for the lockers. They get a bit yuck and I have to use my own to clean them.... Still worth the membership.

Casey Arc was great ! On Friday afternoon I joined the gym and the staff made a program for me to work from and then showed me how the equipment worked and then asked me to go on the equipment and trying out. Because I had never used the equipment before they stayed by my side and made sure that I was doing the exercises correctly. On Monday morning I went back to the gym although I had forgotten some of the exercises and they the staff were good to spend time with me and show again how the exercises on the equipment worked. I would recommend this place to anyone that is starting out just like I am.

Nice swimming pool and spa but sauna was under maintenance. I loved 🥰