I called for an appointment for teeth cleaning. Upon arrival, I was told that the appointment was for a hour and a half. Time would be extensive x-rays and evaluation to determine a plan and whether or not I would get my teeth cleaned. If the plan approved the cleaning, I would be able to come back at a later time for the cleaning. What? I called and made the appointment with the understanding that I would be out of town in 5 days for the winter. Supposedly not a problem at the time of booking. I had been there before for another procedure with out all of this hocus-pocus.

Please read this review before having extensive work done in this office. To preface- my experience with the front desk assistant Lizzy has been consistently phenomenal. She’s friendly, knowledgeable, professional, and extremely helpful. She was the only pleasant part of my experience with this office. This office calls obsessively to confirm appointments and then treats patients late. I’m a medical professional and understand that things happen, but respect of time goes both ways. From the start, my hygienist was EXTREMELY rushed and could not have been less gentle. She stabbed at my gums, then blamed the inevitable bleeding on poor gum health. I’ve been to the dentist consistently for upwards of 20 years and have NEVER had a dentist or hygienist tell me I take less than pristine care of my teeth. This hygienist was condescending, rough, and disrespectful. I had to physically shield my mouth from her while literally asking her to be more gentle because she was hurting me so much. Dr Sirisha looked at my teeth for no more than 20 seconds before informing me that I had TONS of fillings that needed to be repaired soon- several that needed immediate attention. Just saw a dentist last year and got a clean bill- no mention of ANY need for repair of fillings, let alone so many. She continually gave me very vague information about the work that needed to be done- using broad terms like “several” and “a few” instead of presenting me with specific teeth and showing me the problems. In 20 years, this is the worst dental experience I’ve had. I recently sought a second opinion from a more experienced dentist and received completely different recommendations- absolutely nothing like the drastic option I was given from DCMF. I will definitely not be returning.

One of the finest dental care facilities I have ever been in. Very caring dentists, as well as all the associates and staff.

Brittany is an awesome dental hygienist! The girls at the front desk are terrific as well! Very fair prices too!

My insurance switched and I decided to try out this dentistry. Was glad to be greeted by friendly front desk and hygienist. The dentist was also nice and thorough with my exam. Would recommend.

Best dental experience I have ever had! The location was so cute, and the staff was SO SWEET and welcoming! For someone who has major anxiety when it comes to the dentist, they all made me feel so comfortable and I left excited to come back and scheduled my next appointments! Dr Sirisha and the whole staff were amazing and if I could give more than 5 stars I would! Thank you all so much for making me feel so cared for!!

Upon my arrival I was greeted by a professional staff. Attended to me as if I was a regular client! I went to see th as my cap had come off! I will now be a long time client! Very nice facility

This is the best most up to date dental office I have been too. They are honest courteous and upfront about everything. They will make sure you are comfortable to your liking and provide great customer service!

Love all the ladies at Dental Care of Menomonee Falls. Especially Lizzie at the front desk and one of the assistants Julia who are such an asset to the company making all their patients feel welcome. Prices are reasonable and explained upfront.

I initially gave 4-5 stars for the 1st visit. The were very thorough. Unfortunately I had major dental work based on this visit and some reviews. The follow-up care was/is terrible, after my surgery, they gave me minimal instructions and then didn't answer any calls until later the NEXT day. They offered reasons/excuses but I advised them after a surgery, there should be someone available within the first few hours. After that, things just got worse. They will only see you on your appt day (despite what could be wrong i.e. infection/dry sockets/pain). It is VERY difficult to get a call back that day or the next. I had to call several times in a 5 day span before anyone returned the call. There are too many things to list. I would caution you to not only go somewhere else but if you decide to stay, make sure you pay close attention to your bill. I have been told that they have made some financial errors as well. In addition, the recipient of the 50 referral program had to ask for it 3 times. I ended up going to Riverside Dental (on the same street as them, next to Goodwill ) It was truly night and day! Riverside Dental had never seen me before, I called and got me in the next day. Took care of my sores and tenderness with extreme care. Charged me very little and stated they could follow up with any of my Dental Issues.

Disappointed by every visit I’ve had. When I first started coming here, I noticed very quickly that it wasn’t the most professional of environments.The front desk staff is very kind and helpful the hygienists and dentists would gossip in the neighboring rooms about each other or while they were working on my teeth. This happened on my first few visits a year or two ago. I first got a few sets of fillings here and they were very rough and done poorly. Upon losing insurance, I called to let them know that I no longer had dental insurance letting them know I was temporarily on Medicare. Instead of giving me options for payment, they told me I was not covered and could not make an appointment. I called back afterwards, saying, I was a new patient who didn’t have insurance, and was made privy to the alternative payment options of which I was not told about the first time around. I decided to not return until recently, as I was having a dental emergency. I saw that some of the staffing had changed and figured it should be fine. After getting seen by Dr. Sharisha for my emergency appointment I told the hygienist that she was very nice. She and other staff members said that she does not like to be called nice, which I found odd but figured it was possibly playful. After this appointment, I was given a quote for services after giving them my new insurance information several times prior to the appointment. They were generous, and said I could split the payments as the service that was going to be rendered, was a bit pricey. I was told if they could not do this service because of issues with my tooth that they might pull it and was quoted for that via my insurance. I do work with insurance in my own job, and I know that things can change, however I was shocked to hear at my second appointment that they ran my insurance incorrectly, and that the price that I would owe was almost tripled for the possible extracting of the tooth. On top of that at my second appointment, the dentist could not get me numb enough to start the treatment. After the last round of numbing, we decided to start the procedure. After feeling pain, she stopped, leaving my nerve exposed in my tooth. Quickly after that, letting me know that the tooth would need to be extracted in the next two days. I had to remind the hygienist that I had an exposed nerve as they already were sending me on my way and asked for a temporary filling. The next two days were miserable. I was in more pain than I had started out and could barely open my mouth. On my third appointment, the dentist started to numb me. She could not get it done, so had a hygienist come in to do it. She claimed that this was because she was left-handed but after talking to two of my friends who are dentists, that is not an excuse. After being numbed, they started the extraction process on my tooth. Because of how unsure, they seemed with the numbing, I was rightfully nervous. I put my hand up as they started to let them know I just needed a quick second to breathe. I didn’t trust that they had numbed me enough, instead of giving me that moment to breathe they decided that they were not going to continue and the dentist swiftly left the room. We were not even able to discuss anything, and I wasn’t able to let them know I just needed a deep breath. They referred me to an oral surgeon. Upon calling the oral surgeon they were not able to get me in until January. As they already started to extract the tooth, I knew I would be in terrible pain. I was able to get in at an oral surgeon last minute at the end of the week (two days from this appointment). I called Ridgeview dental so that I could switch dentists after getting my tooth extracted due to consistent issues with this office. The following days were miserable I was vomiting from the pain and had to call off of work. I received a call from the receptionist, letting me know she sent my x-rays over to the oral surgeon. When I went to my appointment at the oral surgeon they claimed that the x-rays were sent so late that I might not be able to see me.