While the gym is well equipped, they have a really bad service. They're openly lying when explaining the contract and making problems out of everything. E.g., when signing the contract I explicitly asked if it's possible to make a break for a month and was assured it's not a problem, when couple of months later I want to make it they tell me it's impossible and only managed to get it after calling the manager. Later on I discover they took 10€ fee of which I was not informed. They offer personal trainer twice a month, but it's all booked, so you can have it only once a month after two months of training. I sent the contract termination notice on the first of a month, they told me it should have been last of the precious month, so the contract is extended for a whole year. They were not working for two months due to CoviD, but still charged money and told me I can spend it on their merchandise and it's impossible to do anything else with it. Again, only after talking with the manager it was suddenly not a problem to use it as payment for next two months.

Terrible customer services, the only thing that these employees at the front desk good at is lying, and giving false information just to get you sogn the contract with them. Also, eventhough there is some facilities to disabled people but the employees are not supportive at all to people with disabilities. Glad that I got my monthly contract cancelled with them.

I have been there three times to try out and basically take a look at the gym, and all three times I was rudelly rejected. First time, they told me that I need an id, okay makes sense so far. Next time, I went their with my id and they told me I also need a proof of residence, something that they forgot to mention at the first time. I ask them if there is anything else I need for try out, they say no. I arrive the third time and they said that I need a reservation to try out and they turn me down again.To clarify I don't mind what try-out policy they choose to have, but it is unacceptable that the first two times they didn't even care to explain everything I need although I asked and instead they dismissed me rudely. The people I met on the reception make you feel unwelcome and they are unhelpfull and rude at best. Even if the facilities were good, my rating for this place won't change, because I just spent 1.5 hours going back and forth to the gym for no reason. All three times, I had a friend with me who speaks german so he could translate and also all three times were on different days and with different people on the reception. This is not the way you treat potential customers, not even people in general!

Massive modern gym. Went there to give it a try and want to change now right away. I was earlyish (9:00), so finding a parking spot was easy and it wasn't crowded at all. The machines are super modern. The staff is nice and the prices are fair (18, 28 and 38€ for different packages).

The gym is nice and will organized. It actually deserves 4 or maybe 5 stars but the main problem is with the employees working there. Some of them are really bad at communicating and don't even want to reply to "Hello".

They have all the cardio machines as well as a well equipped weight training area. The lady fit area is well recommended. They also offer sauna rooms which are also really nice and not much crowded. It would be better if they could offer membership access to swimming pools nearby.

Review: ▫️The GYM is well equipped, clean and very large. Prices are acceptable. 5/5 ▫️The Staff lacks on the professionalism and tact with dealing. 3/5 Improvement Recommdation: I recommend Providing flexible monthly cancelable contracts with acceptable prices, for those who cannot commit to a long-term contract.

Great modern and big gym! Free 3 hour parking at the „Alte Post Parkhaus“ by putting your wrist band in front of the parkautomat (red circle in the picture)

Really good place, I like Fit One. But..... some times without hot water. It's not normal situation

the gym is absolutelly fine - the only problem is, you can feel the greed of that company - for everything you gotta pay - forgot your keycard? 2 euros, forgot your towel? couple euros, get your money from the corona time back in cash? nope, not happening - its disgusting feeling that way - other than that - they got a good sauna , solarium, massage rooms and decent equipment - you can train pretty good there

Great gym. They are open almost for the entire day and a huge area and a selection of machines.

They have almost everything u need to perfect ur workout and the staff is the best 👌

Great gym. They are open almost for the entire day and a huge area and a selection of machines.

Worth the GOLD membership for private place to work out however some more machine would be appreciated. Huge sauna and lovely employees.

Huge gym, decent equipment, sauna, solarium and water massage rooms. Good venue for your workout. Been there since it opened. Unfortunately many members don’t care about rules for sauna or keeping dressing room and toilets clean. Showers are breaking down from time to time. So it’s often happening, that there is only cold water or other things that are not in the best condition anymore. But anyway. Cheap studio and good value for that money.

Worst customer service ever, they never answer the phone and they won't answer emails either

This place is a joke. I walked in there to get information beyond the stuff on their website and sign up for a membership. I was outright rejected by some babyface buff-boy too cool for school. Seriously, I had to help the guy through his own flyer (which wasn't any more informative than the website). The contemptuous smile he put on as I asked him to explain his membership plans to me was just another red flag. I mean I never trained there. But the time I spend in there was about the most uncomfortable it can get for somebody looking for a gym. [Edit after 1. response from business owner]: Ich habe mit dem Mitarbeiter Deutsch gesprochen (Muttersprachler).

A bit expensive than the competition but they have good atmosphere and a good variety of machines