Today, September 27, go to the Validity and Membership department, and it has this sign that is from June and to date they continue to close until 3:30 when their normal hours should be until 7pm.

I have had very good service but you must go with a lot of patience and time. My office is on the 2nd in the afternoon, the nurses are super attentive and are attentive to what you need on your license, vaccines, studies, etc. The secretary is also quite friendly, she does not answer rudely and answers your questions without irony and with helpful information. I have had two doctors, I was quite satisfied with them. They did help me, with medicines, with a surrogate and with the disability that I needed due to my injury. The only thing that is horrible is the waiting time, they start serving at 2 you have to arrive a thousand hours early to find an appointment, they only give 5 if you don't get it you go to single line and it will be by chance of fate if you leave at 4-5- 6 haha ​​or later, crazy. But hey, let's wait. 🤷🏽‍♀️ Take a little book, a small book, a movie, a coloring book or something. Ah! It also has an elevator that does work, which is super helpful. Another negative thing is that sometimes, even if you walk on crutches, they send you to carry documents to other departments and floors, not convenient, not practical, but it is what it is.

I had mixed emotions. First they rejected a relative, they sent him to Juarez and from there they sent him back here, the next day we did not reach a line, but we were well cared for. And on the third day, they treated us quite well.

Unfortunately they have very bad care, the ER is chaos, it takes more than 3 hours to get through if you have an emergency, and the doctors spend the time talking to each other, they don't care that people may be dying outside, and if you go to your family doctor you always They give you long and long, the truth is I pay my taxes properly and the use they give to that money is regrettable, pitiful doctors in this hospital, I hope it will change.

They may serve you well or poorly, it's a no brainer. I was unlucky enough to be treated by a doctor who couldn't even write down my basic information properly and compare his own notes. In one document I weigh 66 and am 1.70 and in another document (with the same date) I weigh 667 kg and am 1.80. With these details you no longer know if you are in good hands or not...

Arriving a day before to be able to consult the care every day is worse with the nurses and secretaries since they cannot cope but they also do not want to do anything to change the treatment a little since their attention is very saturated due to giving to several areas. of Mérida not only the riverbed area.

Terrible service in the medical unit, especially in office 4, they do not give priority to appointments, they do not respect their schedules, they make you wait more than an hour because they force you to arrive 15 minutes early so as not to cancel your appointment and they also make those who have already consulted go through again just out of doubt, that is really very unfair, especially when they have older adults waiting who always try to comply with the rules and regulations, the minimum they should show to them is I respect.

Pésimo servicio te hacen esperar un montón y ni siquiera hay organización ente los propios pacientes se organizan para entrar y aunque llegues temprano te hacen esperar mucho

I just don't understand why in these times they can't put plugs within reach of users, obviously there are going to be hours of waiting for a consultation, one needs to be in communication for work or for some emergency with family, the only plug I found upstairs in the offices is, curiously disabled.

They never answer the phone, if you have an emergency, you die!

I went to the emergency room today for medical attention. I have had a migraine and body pain for 3 days and the nurse on duty sent me to the breathing module. What's the point of me paying insurance if they don't give me attention? Some are incompetent at their work, while one dying in the chairs has to wait for them to finish their coffee or conversation.