Los Trompos image

Los Trompos

Restaurant Mexican restaurant

😠 Have just had the worst experience here . The customer service from the waiters is so lousy and poor , my husband was given a wrong order and they didn't bother to change it . The main food came before the starter. The habit of bringing one dish at a time which is cold doesn't make sense. They don'... People often mention service, good,


Address

Calle 23 x 62 y 70 #605, Caucel - Merida Plaza, Gran Santa Fe, 97200 Mérida, Yuc., Mexico

Website

www.lostrompos.com.mx

Contact

+52 999 988 4444

Price rating

$$ $$

Rating on Google Maps

4.50 (5.2K reviews)

Open on Google Maps

Working Hours

  • Friday: 12 pm to 12 am
  • Saturday: 8 am to 12 pm
  • Sunday: 8 am to 12 pm
  • Monday: 12 pm to 12 am
  • Tuesday: 12 pm to 12 am
  • Wednesday: 12 pm to 12 am
  • Thursday: 12 pm to 12 am

Featured Reviews


Frequently mentioned in reviews: service (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 lindah b. 1 year ago on Google • 75 reviews
    Have just had the worst experience here . The customer service from the waiters is so lousy and poor , my husband was given a wrong order and they didn't bother to change it . The main food came before the starter. The habit of bringing one dish at a time which is cold doesn't make sense. They don't bother asking if you need something but they all gang around the kitchen and start talking so you have to strain your neck so that they can see you . My pasta had like soil or rocks when i was chewing in a nutshell. The service, food and the restrooms are terrible. Don't bother eating here
    1 person found this review helpful 👍

  • 3/5 Pedagogia 3. 2 years ago on Google • 72 reviews
    I have mixed feelings, the food was fine, without being spectacular. the attention at the tables good. the page with the qr code that they promote is not active. at the end I said goodbye thanking and no one answered my greeting. It's my second spinning experience. this time it was not memorable
    1 person found this review helpful 👍

  • 1/5 Michael M. 2 years ago on Google
    Awful food, awful service, overpriced. One star for the play area for kids. Will never go back.
    1 person found this review helpful 👍

  • 4/5 Amy Case K. 4 years ago on Google • 287 reviews
    Nice. New. Clean

  • 4/5 Jones O. 5 months ago on Google • 136 reviews
    Family oriented restaurant. The charros are very good.

  • 4/5 Alexander T. 5 years ago on Google • 71 reviews
    Good food and good place for kids.

  • 1/5 NuStoic 9 months ago on Google • 47 reviews
    No clue how this place is so highly rated. Awful staff, tables packed together, flavorless mediocre food. 👎👎👎

  • 3/5 Diego C. 1 year ago on Google • 27 reviews
    The service was on point. We ordered the family plate of "Carne Asada" but it was nothing more than boiled beef. I guess that's not a plate one goes to go order there. Next time I'll order "Al Pastor"

  • 1/5 Irais R. 3 years ago on Google • 10 reviews
    We used to go there at least once a week but their service has been getting worse and worse. Tonight our server totally screwed up our order (food and drinks) and they charged us double for some items. We called the manager and he said that he was sorry for the inconvenience but that someone had to pay for the mistake. Long story short, we did pay for what they wanted us to pay but never ever we’ll be back to this location.

  • 4/5 Michon De D. 4 months ago on Google • 8 reviews
    Family friendly play area for children

  • 5/5 Enrique S. 2 years ago on Google
    The Al Pastor pizza was delicious. The tacos were really tasty as well. Visited this place.2 times within a week

  • 4/5 Roger M. 2 years ago on Google
    Good food, huge menu, low prices, fast service.

  • 3/5 Susan A. 5 years ago on Google
    Would give 4 stars for food. Less stars for intolerable noise. Restaurant is excessively loud and noisy atrocious acoustics.

  • 5/5 Xelic R. 4 years ago on Google • 2 reviews
    Los Trompos is a good restaurant, I went in New Year and it was a nice experience for my family and me. The food is absolutely wonderful and delicious; there is a lot of variety like pizza, tacos, tortas, salads, and more. The pizza is amazing, you can combine as you want but with “pastor” is perfect. The employers are very kind; they give you attention and always have my food fast, nevertheless, the meat is well cooked and you can refill your drink. The prices are so reasonable for the good tasting food and the nice environment. I like the location because in front of the restaurant you can find a cinema. Los Trompos is a good option to have lunch with your family on Sundays; you can celebrate birthdays or important days and they give you a present. Of course, we will back the next year. I really recommend it.


Call +52 999 988 4444 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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