This center is just like the VA. They don't care about paitents, long wait times, staff who lie and doctors who cannot diagnose a simple ear infection. Their pharmacy on site is no better and the entire center is the reason government subsidied health care doesn't work. Quantity over quality is there motto.

If it were possible to give a zero rating I would unfortunately the site doesn’t allow it. I called three times and was hung up on just trying to schedule an appointment for my son who suffers from migraines. This community health center is a threat to the community. And they really need to revamp the whole community center there are some good doctors there I’ve been taking my children there since they were small however some of the staff .reception and their phone system is the issue. they make enough money to be able to revamp the system and deliver better quality service to the actual community who they are here to help or supposed to be at least. This is Disgusting for a healthcare office!

I went originally a few months ago and really liked my doctor, so a few weeks ago I made an appt to follow up with her and had a completely different experience. Waited over an hour only for her to come into the room. When she finally appeared, she acted completely annoyed at me when she was an hour late.... and then tried to rush the appointment and get me out. Who comes to an appointment an hour late and gets annoyed that the patient was, well, patient? So disappointing. My original primary doctor's location shut down and he is gone, I am now looking for a new primary. I'm thinking whoever it is, it will not be someone there!

The waiting time is ridiculous time to look for new doctor.

It's clean, staff is nice but it takes forever for them to take you in the office and a long time for doctor to come in,even with a sceduled appointment.

Worst "health" facility I've ever been to.

It seems everytime my sons medicine needs a new authorization they get it incorrect. Now I've been all week trying to solve the issue of an increased dosage and still can't seem to get in contact with a damn Dr. Or nurse and the pharmacy can't order medication over the weekend. I've waited hours to be seen and it just isn't a place that prioritizes value of their patients.

The worst clinic I have ever dealt with. They told me that I would get a call back after trying numerous times to get a hold of my doctor and I never get one from the doctor or her nurse. After my first visit (which had me waiting in my room for over an hour) I was told to give the pharmacy an hour for my prescription to be sent over and when I arrived, there was nothing even on file TWICE - then it gets sent to the WRONG pharmacy after I called to clear the issue up for the third time. They seem unorganized, and by the lack of communication, they're unprofessional and give the impression that they do not take the care of their patients seriously. Don't even waste your time here. I'm so disappointed and now have to look elsewhere for a health care provider because I am really not happy with this one.

This place is terrible have me waiting 2 hours with my spouse to do an ultra sound always a wait when we get here need the employees be on top of their work

***NOT ACCEPTING NEW PATIENTS IN MERIDEN!! *** Total time to be told -25 MINUTES. Can only imagine what disregard they hold an actual patient's time! So a blessing in disguise, in the end. - 5 minutes of phone tree navigation, 10 minutes of hold time, two transfers and 5 minutes of talk time. **Curious why you waited to hear insurance info to relay this info.

These people are the sub standard in health care. The have miss handled my wifes case from the word Go. She has had seven surgeries and in chronic pain. They treat everyone as they are med seekers and are not importanr. Andrew Yim prescibed my wife clonadine( med to lower blood pressure) when her bp is 60 over 90 to start. Combined with the Aprn dogooder Mcnamara( who can't make a decision without asking someone else. They have been slow with refferals terrible bedside manner and in my humble opinion quacks. Forget the mental healthside ladies if you have had any trauma in your life The Psychiatrist will ask you humiliating question in order to diagnose in first 2 mins. Stay far away from this place as possible if you need help. I have had better service at used car dealerships. These people disgust me and have hurt my wife in more ways than i can count. Go anywhere but here

One of the doctors there actually googled my symptoms in front of me and then read off the results in order to diagnose me. Absurd.

Time wait is ridiculous I had an appointment for 320pm and I'v been waiting since just to get checked out they close in a hour and still haven't got called

Horrible place most the ladiea there are very rude. Ive been seeing Dr Patel for awhile and not once has he ever helped me. Had a broken bone for 7 years he tells me its not that bad. Ended up seeing a specialist and he could not even understand why he would never send me to see some one after the multiple xrays i had done. Dont bother with this place they will let u die before you get real help.

It's not the best, but far from the worst. There are secretarys, and doctors that you have to watch out for. But all in all it is pretty average.

Missed diagnosed my husband 3 x

(Translated by Google) Dr. Ralston, does not treat me as it should be, we never understand each other, communication is very bad, it does not work as it should be, it has left me without medication in many occasions, I send messages for pain medication and I send them to me When she wants, she does not give me concrete answers, I would not want that doctor to boliviera to see me. I do not have a car, I have to walk to see the doctor for 45 minutes and I walk to the pharmacy to be told that Dr. Ralston has not sent me the medication, several times she has done the same to me, it is not very good, easy what she wants and then goes to her every one with a full pocket and without worry because she has no pain ... few competent ... (Original) La Dr Ralston , no me atiende como debe ser, nunca nos entendemos , la comunicacion es muy mala, no ase ek trabajo como debe ser, me ha dejado sin medicamentos en barias ocaciones, le envio mensajes para los medicamentos del dolor y me los enbia cuando ella quiere, no me da contestaciones concretas, no quisiera q esa doctora me bolbiera a ver. Yo no tengo carro , tengo q caminar a ver la doctora por 45 minutos y lugo caminar para la farmacia para q me digan q la doctora Ralston no me aya enviado el meficamento, varias veces me ha hecho lo mismo , es poco ptofecional, facil aser lo q ella quiera y luego se marcha a su cada con el bolsillo lleno y sin preocupacion por que ella no tiene dolor... pocos competentes...

Constantly losing my sons records, all the girls in the front have attitudes and act like they hate their job. Never knew what immunizations my son needed next. Very poorly run and disorganized. Gave me such a hard time when I wanted my sons records to transfer drs. Never will I bring my child here again!!!

Every prenatal appointment i have takes 2 hours when it should only take 30 minutes at most. Most of my time is spent sitting around waiting for my name to be called. Not to mention the nurses are rude when i ask what is taking so long. Never going here again for prenatal.

i have never experienced such a unprofessional place for children its not so bad as for adults need to find another clinic these are the most ugliest staff i do not understand why or how this place can be so bad just saying .

I've seen some bad reviews here but it's not all bad. Dr. Patel is as knowledgeable as anyone I've seen and has never not been able to answer a question. In the last 2 years, the wait times have gotten better and I don't think wait times are great anywhere. I've only had a few complaints but they were a long time ago.

The felt like the dr was ordered from wish she laughed at me when I said I was trying to quit smoking , she said I was border line hyper tension .(slightly raised due to pain I’m sure😩 ) Went for stomach problems she solved Nothing I will never return .

Your provider's assistant calls you 5 minutes before your appointment to tell you it is now cancelled and would like you to wait an additional 30 days on top of the 30 days you already waited for this person to help you. Which is the same story I had before in this particular department. I also have been dealing with the same infection for 8 years. They don't know what to do for it. I have 78 percent lung function and asthma. The provider told me it's for my benefit to wear a mask for covid after testing my oxygen for 30 seconds when it takes a duration of time to see my o2 go down.

Trying to get through is almost impossible. If you do get to speak to a staff member they are incredibly rude.I mean INCREDIBLY RUDE. Not recommended. Very poor uneducated treatment. Iv been misdiagnosed twice in a year. Only gave them a second chance due to no openings anywhere.

I love community health they are very very nice to people

Not that bad of a place other then when they change your PCP ( btw ALL the time this has happened to me) has lab on site, Walgreens downstairs,mental health services and I think dental at other CHC

This place is truly the substandard of health care. Run away. They really don’t care about you all they care about is how to take advantages of the poor. Save yourself

I’ve been coming to CHC for almost 2 years for my primary care because they have everything centrally located in one building. I used to see a different primary here but recently changed and everything has been perfect since I changed. She always gets back to me right away, she listens to my concerns, and works with me to make sure that I’m happy and understand every step of my care instead of leaving me to figure it out on my own. The only downside is that LITERALLY every single time I’m there, there are people in the waiting room listening to music/videos on their phone at full volume. The staff are always kind but I really wish they would do something about this. I know im not the only person who is bothered by it.

Everyone there is incompetent from the doctors to the front desk. Don’t waste your time going here.

Clean professional medical teams with quick or appointment based experiences for personal appointments or private consultations perfect for health decisions and personal care long term. Also great psychology or psychiatric care on site. Appointment based for short or long term. Give them a call and pick up medicine on site next door. Good luck and to your health.

(Translated by Google) I am not complaining, they have always taken good care of me, the only thing I do not like is that the Doctors are not fixed, but thank God they are always nice to me. (Original) No me quejo siempre me han atendido bien lo único que no me gusta es que los Doctores no son fijo pero gracias a Dios siempre son nice lo que me han tocado.

The doctor doesn't do his job

i have been going here since i was a child. i love it. the only down side is the wait time. i always have to come 45 mins before my appt time to be seen accordingly.

(Translated by Google) The attention of the staff of the Counter very good really help the nurses are very attentive and helpful and care for the patients All the very friendly staff congratulate the nurse Melissa Cordero very much because she is a great nurse and excellent human being who cares about patients should have more people like her (Original) La atención del personal del Counter muy bueno en verdad te ayudan las enfermeras son muy atentos y serviciales y se preocupan por los pacientes Todo el personal muy amable felicito muchísimo a la enfermera Melissa Cordero porque es una gran enfermera y excelente ser humano que se preocupa por los pacientes deberían tener más gente como ella

I like the front desk staff, they are helpful

I’ve been a patient of Meriden community health care for around 7 years. And I have never been treated the way I ve been treated since last week. Monica Massabni Who is my new provider has refused to fill a non opioid drug to help with nerve damage due to a spinal disease. This provider lied more than 3 times as a reason not to fill my prescription. Not only did she lie, she had the backing of the medical director Dr Patel. So as a patient we can’t afford the right to basic care. Nor do we afford for those parties involved to do their due diligence and look into the situation even further. I suggest that no self respecting person allow these liars to get away with treating people like there words matter. Then on top not provide them their medication that they’ve been given for SEVEN YEARS and all for a lie! If I could give them a half of a star I would! Poor care!

If you like poor quality care, here's your place.

Ive only done telehealth visits so far but I've had a very pleasant experience despite all the bad reviews. Dr. Marlisha Smith is super kind and every other staff member I've spoken to on the phone has been pleasant to speak with. I initially was calling to just become a patient for mental health services but I had to have a visit with a doctor first to establish being a patient. I ended up just choosing to make them my primary care doctor's office because my previous one was far. Dr. Smith was great and immediately offered to call in any prescriptions I was going to be low on. I'm happy with my choice!

was told I was able to call 24/7 to talk to the nurses if I had any questions or concerns regarding my newborn. Since I’m a new mother some things made me anxious so I tried calling and wasn’t allowed to speak to anyone because the nurse or doctor that had taken care of me didn’t put any of my information in the system. This happened 3 TIMES after expressing this to them and nothing ever got done about it. I rushed and scrambled today to get my baby and myself ready to leave for an appointment that I thought we had because I had gotten a text asking to confirm the appointment for today. I called CHC to let them know I was going to be late and they said I didn’t even have an appointment today and that it’s for next week? Even though I had gotten a text to confirm my appointment for today? Filed a release of information for them to fax paperwork over to WIC a week ago, and they filed it to the wrong office despite having all the information they needed. Most unprofessional place I’ve ever had to deal with and I will be switching offices immediately

They are irresponsible. My doctor is A. Edmonson. They are so irresponsible that I have a video appointment today and I had been waiting on Zoom for 15 minutes and when they call me from the office, they ask me for my date of birth, I tell them and they tell me you have an appointment today with Dr. Edmonson The zoom application will answer you if I have been waiting for 15 minutes. He answers me, unfortunately, we have to cancel because the doctor can't. 😡 it's serious!!!! It's the second time they've done the same thing to me. I told him to forget that they better look for another doctor. He told me ok, sorry bye!!! And I hook up the call…. Inept!