1/5 Nathan K. 1 year ago on Google
Arrived
at
curbside
at
9:40pm,
and
sat
there
for
20
minutes
with
no
service.
At
10:00,
we
saw
the
curbside
employees
leave
the
building
and
left
us
sitting
there.
Was
told
by
staff
inside
that
they
leave
right
at
10:00.
Don’t
tell
me
my
arrival
window
is
9:00-10:00
and
not
honor
it.
Never
again.
Edit:
Came
back
the
next
day,
waited
in
the
pickup
area
for
30
minutes
with
no
service.
There
were
lots
of
other
cars
there
and
no
one
was
being
helped.
We
went
inside
only
to
find
they
have
an
unspoken
rule
where
they
don’t
do
curbside
in
the
rain.
I
asked
an
employee
to
bring
me
my
order
from
the
back,
which
they
did,
only
to
see
that
I
was
missing
a
sizable
number
of
items.
Went
up
to
customer
service,
who
acted
as
if
I
was
lying
to
them,
and
after
speaking
with
a
manager
was
asked
to
go
around
the
store
myself
and
grab
what
they
forgot.
Entirely
defeating
the
point
of
curbside.
What
should’ve
been
a
quick
pickup
turned
into
two
trips,
the
second
taking
an
entire
hour.
Never
doing
curbside
or
shopping
at
this
location
ever
again.
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