New England Endodontic Solutions

Dentist Endodontist

😠 There are dozen of endodontic dentists in the area (do a google search), and if possible, I would strongly reccommend visiting any one of them as opposed to Steinert. My wife had treatment there, and we ended up with a disagreement over billing. Although we were very willing to work out the situ... People often mention office, staff,


Address

126A Pleasant Valley St, Methuen, MA 01844

Website

www.neendosol.com

Contact

(978) 681-7873

Rating on Google Maps

4.70 (12 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 AM to 4:30 PM
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8:30 AM to 4:30 PM
  • Thursday: 9 AM to 5 PM
  • Friday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: office (8) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rob M. 10 years ago on Google
    There are dozen of endodontic dentists in the area (do a google search), and if possible, I would strongly reccommend visiting any one of them as opposed to Steinert. My wife had treatment there, and we ended up with a disagreement over billing. Although we were very willing to work out the situation, this company does not at all understand the meaning of customer service, and is incapable of working through a situation. The secretary, Jolene, was just about the most unprofessional, demeaning, and condescending person that I've ever done business with. I am horrified that she is the representative of the business. This business will never thrive with her as the first line of communication. When the situation was escalated to Dr. Liu, and Dr. Steinert, (although professional), they really had no grasp on the issue, or, how to resolve it. I'm not even sure that they are good dentists as my wife had problems following the procedure. Please, if you have an option, select a different Endodontic Dentist. You will thank me. If you require more details as to the terrible service, please email me.
    4 people found this review helpful 👍

  • 5/5 bk1011 5 years ago on Google
    I've had excellent experiences each time I've visited the office. Dr. Liu is extremely pleasant and professional. He has a way about him that makes you very relaxed. I'm very confident in his treatment plan, and he makes sure you always know what's going on and spends as much time as necessary to make sure your comfortable and informed. The other team members in the office are a pleasure to deal with. Everyone is friendly and helpful. And the office manager Jolene does everything she can to make sure the experience is pleasant including working through all the insurance paperwork. Excellent team.
    1 person found this review helpful 👍

  • 5/5 Philosophical M. 2 years ago on Google
    Dr. Hongsheng Liu, DMD presented an immaculately clean/sterile environment for His Endodontic Practice!! In addition to His professionalism, He demonstrated EXCELLENT "Chair-side Manner" and humorous conversation to make the root canal easier to undergo. Sarah, His Receptionist, showed exceptional meticulous "attention to details"!!
    1 person found this review helpful 👍

  • 5/5 Stephanie N. 5 years ago on Google
    Pleasant office environment. Super staff! My dentist recommended this office for a root canal. Dr. Liu & staff were fantastic - believe it or not, a comfortable experience. I highly recommend for any endodontic needs.
    1 person found this review helpful 👍

  • 5/5 W M. 5 years ago on Google
    New England Endodontic Solutions was a great experience for me. My regular dentist said i needed s root canal and referred me to this office, Dr Liu and his staff put me at ease since I never had something like this done before, after the procedure I left really good and no pain which was a plus, a great referral from my primary dentist. Thank You Dr Liu
    1 person found this review helpful 👍

  • 5/5 Jenifer M. 6 years ago on Google
    I want to thank Dr Liu and his entire staff for making my experience during my visit so comfortable! From the front staff, to the girls working with Dr Liu I was very happy with my visit. I hope to never need a root canal again but if I do, I know exactly where to call!! Thanks again everyone!!
    1 person found this review helpful 👍

  • 5/5 Scott W. 6 years ago on Google
    Never had a better dentist. I had a bad experience at another office two years ago and had put off a root canal for far too long. Not only was the dentist extremely patient, careful, and informative, but the price was far below where I had work done before. The staff was pleasant, friendly and helpful. I highly recommend this office.
    1 person found this review helpful 👍

  • 5/5 Bob I. 10 months ago on Google
    Outstanding service. Dr Liu and staff were excellent.


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