1/5 Prue S. 5 years ago on Google
These
‘hosts’
should
not
be
in
the
hospitality
business.
Our
experience
was
similar
to
those
described
in
other
reviews:
absent
management;
uncomfortable
room
-
hot
(no
AC
though
it’s
advertised
on
web
site
-
but
owner
response
to
another
complaint
says
they
don’t
have
it
in
order
to
be
eco-friendly,
so
false
advertising;
wrong
room
with
one
bed
instead
of
requested
2
-
allowed
to
change
on
last
night
of
4-night
stay,
but
room
not
ready
until
6
pm;
use
of
MC
resident
and
native
Spanish
speaker
made
no
difference
-
manager
refused
to
speak
directly
to
him
on
phone.
Keys:
only
one
issued
per
room,
a
clear
safety
hazard
when
it
took
a
key
to
exit
the
property
and
created
all
sorts
of
logistical
problems
for
2
people.
Breakfast:
great
coffee,
recycled
fruit
and
bread,
cooked-to-order
eggs
OK.
Location:
great
neighborhood.
Bill:
revealed
that
a
surcharge
of
29
percent
for
paying
with
card
so
paid
in
cash.
Had
to
beg
for
a
receipt,
eventually
written
on
scrap
of
paper.
Promised
email
receipt
never
sent.
Overall:
poor
sleep
resulted
from
wrong
room
and
very
uncomfortable
bed,
billed
by
management
as
‘winning
the
lottery.
A
free
upgrade.’
Wish:
wish
that
we
had
read
reviews
in
advance
and
not
gone
by
4-star
TA
rating.
It
could
be
a
lovely
place
but
management
and
staff
(with
one
exception)
obviously
have
no
concern
for
guests.
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