Pésimo el servicio, desde el Vigilante que está en la entrada que es nefasto, hasta la gente que te atiende en el interior. Yo fuí a comprar un teléfono celular y el tipo que atendía parecía que yo se lo estaba pidiendo regalado. Le pregunté que si le pagaban por vender los teléfonos a lo cual me contestó que no, ahí fuí en dónde me di cuenta que le valía si compraba. Mientras tengas a personal que no le importe tratar bien a los clientes porque de todos modos cobra su sueldo. Va ser difícil que atiendan bien a la gente. No regreso a esa tienda.

Very good service, the branch is very clean, the treatment is very fast, pleasant and with a lot of professionalism!

The schedules they manage are impossible for me to go to for clarification in person because the attention by phone and through an Internet bot is very poor and very slow to be able to contact an operator by phone, in addition to not clarifying doubts well. about the receipts and they have no order and relationship about the payment concepts, discounts, promotions with those destined to pay for that month

I am outraged because the treatment in customer service is disastrous, it seems that they do you a favor when you make your payments since they do not give you anything, they must have a friendlier treatment, especially with the ladies who are at the entrance.

The service was fast and friendly. I went on Monday around 1:00 p.m. and it was quite empty, there was no one waiting at the payment windows. They surprised me.

Very good service, they resolved all my doubts

Very patient and cordial attention from Araceli Herrera

Terrible attention from the people who work there, from the security personnel to the store managers, most of them with a lazy attitude and bored with their jobs.

En general acudir a las oficinas Telmex recibes un trato amable y rapido. Hay buena supervision para que atiendan de manera ágil. En general las opiniones respecto al servicio de telefonía pueden ser encontradas. Ese es otro tema.

(Translated by Google) Very fast and good attention (Original) Muy rápido y buena atención

(Translated by Google) I went to telmex to ask for help, since I sent my daughter to pay for my phone line, and due to the mistake of a misplaced number, another number was paid, I thought I would lose that money, but thanks to a man who works there He helped me rescue that payment and he was very kind. (Original) Fui a telmex a solicitar ayuda,ya que mande a mi hija a pagar mi línea de telefono,y por herror de un número mal puesto,se pago a otro número,pensé qe se perdería ese dinero,pero gracias a un señor que trabaja ahí,me ayudo a rescatar ese pago y fue muy amable.

(Translated by Google) Bad cleaning, bad service. The cleaning woman chatting with her cell phone; Instead of working! disabled access and handrails with pigeon droppings; Wet installation !; that they do not dry and it seems that you do him a favor, since that person brings a face that he can barely handle; It has a bad taste. And as I mention the disgusting Facility, those who care seem to do them a favor. Bad if I could put them zero stars I would. I prefer to go to Martin Carrera a thousand times, than here. (Original) Limpieza mal hecha, mal servicio. La de la limpieza charlando con su celular; ¡en vez de trabajar¡; el acceso para discapacitados y pasamanos con excremento de paloma; ¡Mojada la instalación!; que no secan y parece que le haces un favor, ya que dicha persona trae una cara que apenas puede con ella; tiene una atención de mal gusto. Y como mencione la Instalación asquerosa, los que atienden parecen que les hacen un favor. Mal si pudiera ponerles cero estrellas lo haría. Prefiero ir a Martín Carrera mil veces, que aquí.

Los cajeros están disponibles para el pago del teléfono fijo para el pago siempre sale la leyenda de inténtalo más tarde pero si insistes en uno y otro te lo acepta, las cajas del interior con buen servicio no así la de informes las veces que he ido está ausente ya ve gente y se pone en su puesto como tienda tiene pocos productos tal ves por la zona

(Translated by Google) It is a center where they serve you quickly there are not so many people and they support you with any clarification, very good (Original) Es un centro donde te atienden rápido no hay tanta gente y te apoyan con cualquier aclaración, muy bueno

(Translated by Google) The service is soooo lousy at this branch because of the UNIONIZED WORKERS WEBONES!!!! INCREDIBLE THAT IF IT SEEMS LIKE A SERVICE, THEY DECIDE NOT TO SELL IT!!!! THEY TOLD ME THAT TELMEX DID NOT HAVE WIRELESS INTERNET... WHEN THEY ADVERTISE ON THEIR DISGUSTING INTERNET PAGE, A REAL DISGUST, I DON'T PLAN ON EVER PURCHASING ANY OF THEIR SERVICES!!!!!!! (Original) El servicio es taaaaan pésimo en esta sucursal por los WEBONES TRABAJADORES SINDICALIZADOS!!!! INCREIBLE QUE SI NOS LES PARECE UN SERVICIO, DECIDEN NO VENDERLO!!!! A MI ME DIJERON QUE TELMEX NO TENÍA INTERNET INALAMBRICO... CUANDO EN SU ASQUEROSA PÁGINA DE INTERNET SE ANUNCIAN, UN VERDADERO ASCO, NO PLANEO NUNCA ADQUIRIR ALGUNO DE SUS SERVICIOS!!!!!!!

(Translated by Google) Pay telmex (Original) Pagar telmex

(Translated by Google) If you are going to hire a service they serve you well and if you are going to cancel they serve you very badly. (Original) Si vas a contratar un servicio te atienden bien y si vas a cancelar te atienden muy mal.

(Translated by Google) I don't like it because I went to give Vaja my Tel pay and I still receive receipts that I owe (Original) No me gusta por que fui a dar de Vaja mi Tel pague y me siguen llegando recibos que sus que debo

(Translated by Google) The attention is quite fast (Original) La atención es bastante rápida

(Translated by Google) Speed ​​and good attention (Original) Rapidez y buena atención

(Translated by Google) The boxes very well but admon and clauses to cry then do not arrive or the receipts near the mail WHAT HAPPENS (Original) Las cajas muy muy bien pero admon y clausulas para llorar luego no llegan ni los recibos cerca del correo QUE PASA

(Translated by Google) They solved all my problems (Original) Me solucionaron todos mis problemas

(Translated by Google) The lady at the entrance does not have the slightest idea of ​​the services that are offered within the branch!!!! TERRIBLE!!!! He confirmed that Telmex's wireless internet had already ceased to exist many months ago, when they still have it 🤦 (Original) La señora de la entrada no tiene la más mínima idea de los servicios que se ofertan dentro de la sucursal!!!! TERRIBLE!!!! Me confirmó que el internet inalámbrico de Telmex ya había dejado de existir hace muchos meses, cuando aún lo tienen 🤦

(Translated by Google) Well, they haven't solved the problem that I don't have internet (Original) Pues no han resuelto lo del problema q no tengo internet

(Translated by Google) Excellent store, they serve very well and the store is beautiful (Original) Excelente tienda, atienden muy bien y la tienda está bonita

(Translated by Google) The procedures are cumbersome online and you have to go to the facilities to be helped with what you need, however they give a good deal and it seemed fast to me, not like before that it took us hours. (Original) Los tramites son engorrosos en linea y uno tiene q presentarse en instalaciones para q le ayuden con lo q requiere, sin embargo dan un buen trato y me pareció rápido, no como antes q nos tardaban horas.

(Translated by Google) Until today they have not resolved my payment adjustment because I did not have telephone service from January to June. I already went to the branch and by phone and nothing (Original) Hasta hoy no me han resuelto lo de mi ajuste en mi pago porque no tuve servicio telefónico desde el mes de enero hasta junio. Ya fui a la sucursal y por vía telefónica y nada

Ya tenía mucho tiempo casi un año que no visitaba este lugar, excelente actitud de servicio, y salí muy contento por la atención recibida!!! Felicitaciones al personal !!👍

(Translated by Google) Very IRRESPONSIBLE. They do not take into account the reports of failures in the service, I contact the suggested numbers and each operator who answers me tells me different information, they only justify themselves by saying that it is not in their hands that they only take the call and the technician is the only one that you can solve; technician who never arrives and meanwhile paying for a service that I don't have. I paid for an installation that was not very cheap, maybe for you "COMPANY" it is nothing but for me it was "STOLEN" money. WHAT A BAD EXPERIENCE I HAD WITH YOU AND IT WAS ONLY APPROXIMATELY 2 MONTHS. NOT RECOMMENDED (Original) Muy IRRESPONSABLES. No toman en cuenta los reportes de fallas en el servicio, me comunico a los números sugeridos y cada operador que me contesta me dice una información diferente solo se justifican diciendo que no esta en sus manos que solo toman la llamada y el técnico es el único que puede resolver; técnico que nunca llega y mientras tanto pagando por un servicio que no tengo. Pague por una instalación que no fue muy barata que digamos, quizá para ustedes " EMPRESA" no sea nada pero para mi fue dinero "ROBADO". QUE MALA EXPERIENCIA TUVE CON USTEDES Y TAN SOLO FUERON 2 MESES APROXIMADAMENTE. NADA RECOMENDABLE

Super bien, la atención a clientes fue de lo mejor.

(Translated by Google) Despite "attending" you quickly, they don't really solve your problem and send you to the hotline (Original) A pesar de "atenderte" rápido, realmente no te resuelven y te mandan a la línea directa

(Translated by Google) Very kind and prompt attention to my problem,. (Original) Muy amables y pronta atención a mi problema ,.

Las "señoritas" que atienden en ése lugar, son demasiado déspotas, con la gente grande son muy indiferentes y no te solucionan nada. Pésima atención en ésa sucursal.

(Translated by Google) It is quick to pay (Original) Es rapido pagar

(Translated by Google) Good service (Original) Buen servicio

(Translated by Google) Good service (Original) Buen servicio

(Translated by Google) Mmm (Original) Mmm

(Translated by Google) Many people to pay a single ATM, they must give other options to make payments, there are not enough ATMs nearby, very bad service ? (Original) Muchísima gente para pagar un solo cajero, deben de dar otras opciones para hacer los pagos, no hay los suficientes cajeros cerca, muy mal servicio ?

(Translated by Google) Still closed (Original) Sigue cerrado

(Translated by Google) It is a little removed from where I live but it is very easy to make payments there. (Original) Está un poco retirado de dónde vivo pero es muy fácil hacer los pagos ahí.

(Translated by Google) Well, for the moment, there is no one to attend you, only the ATM is open for payments. There is no window, no customer service. If you read me, I suggest that in these days of pandemic, you arrive early, the lines get bigger and bigger. (Original) Pues por el momento, no hay quien te atienda, solo esta abierto el cajero automático para pagos. No hay ventanilla, ni servicio al cliente. Si me lees, te suguiero que en estos días de pandemia, llegues temprano, las filas se hacen cada vez mas grandes.

(Translated by Google) Cashier to pay, excellent !!!! (Original) Cajero para pagar, excelente!!!!

(Translated by Google) A little slow, due to contingency (Original) Un poco lento, por la contingencia

(Translated by Google) Good attention (Original) Buena atención

(Translated by Google) Fast and very accessible service (Original) Atención rápida y muy accesible

(Translated by Google) Excellent service (Original) Excelente servicio

(Translated by Google) Bad service and bad attention. I never put low grades, I always look for the salvage of each place or company that I visit but it really is a lousy place and service that they provide. (Original) Mal servicio y mala atención. Nunca pongo calificaciones bajas, siempre busco lo rescatable de cada lugar o empresa que visito pero realmente es un pésimo lugar y servicio el que prestan.

(Translated by Google) Bad service, deficiency in giving you solutions, you leave the same as you arrive without a solution, they serve you in the cubicles until they want to. I left very upset, I just wasted my time. (Original) Mal servicio, deficiencia para darte soluciones, sales igual como llegas sin una solución, te atienden en los cubículos hasta que quieren. Salí muy molesta, solo perdí mi tiempo.

(Translated by Google) The order to serve customers is poor, at the discretion of a person, clients are assigned to executives who are busy, while other executives are doing nothing. I was assigned to an executive who attended a couple and while we waited, the executive from the adjoining desk arrived, she asked us what we expected and she attended us, we finished almost at the same time as the executive who was going to attend us, they abuse clients' time, Fortunately, the executive who attended us did so in a very professional way. (Original) El orden para atender a los clientes es deficiente, a criterio de una persona los clientes son asignados a ejecutivos que están ocupados, mientras otros ejecutivos están sin hacer nada. Me asignaron a una ejecutiva que atendía a una pareja y mientras esperábamos, llegó la ejecutiva del escritorio contiguo, nos preguntó qué esperábamos y ella nos atendió, terminamos casi al mismo tiempo que la ejecutiva que iba a atendernos, abusan del tiempo de los clientes, afortunadamente la ejecutiva que nos atendió lo hizo de manera muy profesional.

(Translated by Google) Very good place, and very friendly staff (Original) Muy buen lugar, y muy amable el personal

(Translated by Google) Regular attention only some strive in their work others as they have strength, (they have to change are no longer the only ones). (Original) Atención regular solo algunas se esmeran en su trabajo las otras como que las tienen afuerza, (tienen que cambiar están dejando de ser los únicos).

(Translated by Google) Okay (Original) Bueno

(Translated by Google) NO SERVICE !! PFF !! (Original) SIN SERVICIO !! PFF !!

(Translated by Google) Very good friendly service (Original) Muy buen servicio amable

(Translated by Google) Expensive products but if attention is good (Original) Productos carísimos pero si atención es buena

(Translated by Google) Good service and attention (Original) Buen servicio y atencion

(Translated by Google) I only went to the cashier, there were 3 and only 2 worked, but there were few people !!! (Original) Solo pase al cajero ,habia 3 y funcionaban solo 2 ,pero habia poca gente!!!

(Translated by Google) Excellent service, and they are also fast! I totally recommend them! (Original) Excelente servicio, y además son rápidos ! Los recomiendo totalmente !

(Translated by Google) Terrible service (Original) Pésimo servicio

(Translated by Google) Good service, attentive staff and clean offices. (Original) Buen servicio, personal atento y oficinas limpias.

(Translated by Google) It's good but somewhat time-consuming in processing (Original) Es bueno pero algo tardados en los tramites

(Translated by Google) A place piled up and mistreated (Original) Un lugar muy amontonado y maltratado

(Translated by Google) Very good service (Original) Muy buen servicio

(Translated by Google) Bad attention from executives (Original) Mala atencion de parte de los ejecutivos

(Translated by Google) Good option to make receipt payments (Original) Buena opción para hacer pagos de recibo

(Translated by Google) Bad service (Original) Mal servicio

Excellent service, the treatment of all the staff. Highly recommended. 100 out of 100

The service is super good, they answer all your questions and are very patient.

Araceli helped me in the customer service area. Excellent service. 👌🏻👌🏻